Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

All subtopics
Posts under Accessibility & Inclusion topic

Post

Replies

Boosts

Views

Activity

TestFlight access stuck on old device
Hey all — hoping someone here has dealt with this before. I’m testing an iOS app via TestFlight, and when I originally got access, I didn’t have an iPhone. So I signed in with my Apple ID on my girlfriend’s iPhone and used TestFlight there. Everything worked fine. Now I finally have my own iPhone (iPhone 16), downloaded TestFlight, signed in with the same Apple ID, and had the developer resend the invite. But when I tap "Open in TestFlight" from the invite email, I get this error: “Couldn’t load app because your Apple account has already been associated to this app.” The dev tried removing me as a tester and re-adding me, I’ve deleted TestFlight from both phones, rebooted, reinstalled, waited in between — still no luck. Even tried opening the invite link in Safari instead of Mail. Is there any way to get Apple to fully reset the association with the old device so I can use TestFlight on my new iPhone? Or do I really need to make a new Apple ID just to get around this? Any help would be huge — thanks!
0
2
268
Jun ’25
Membership Purchase Issue
Dear Team, We are stuck in membership enrollment process at the purchase stage. We enter the payment details, get the message that our purchase will be completed in 48 hours, but after some time, it reverts back to the same stage of purchase your membership without any error or information. This has happened for 3-4 times till now. Kindly let us know how to resolve this issue and move forward with the enrollment process. Thanks.
2
2
565
Dec ’24
SwiftUI safe area stays offset after keyboard dismissal with “Reduce Motion” + “Prefer Cross-Fade” enabled (iOS 26)
I’m seeing a layout issue in SwiftUI on iOS 26 that only reproduces with specific Accessibility Motion settings. Steps to reproduce 1. Open Settings → Accessibility → Motion. 2. Enable Reduce Motion and Prefer Cross-Fade Transitions. 3. Launch an app with a SwiftUI TextField. 4. Tap the field to show the keyboard. 5. Dismiss the keyboard (tap outside, swipe down, etc.). Expected: After the keyboard is dismissed, the view’s bottom safe area / layout should return to normal. Actual: The view continues to reserve space equal to the keyboard height — as if the keyboard were still visible. UI anchored to the safe area remains shifted upward until the view is reloaded.
4
2
894
Oct ’25
Apple is lying about its commitment to accessibility on macOS
I've just received an email from Apple regarding the Global Accessibility Awareness Day and some forthcoming sessions to promote their accessibility features. What a joke. For many years, Apple refuses to provide the most basic accessibility requirement on macOS: LET USERS DISABLE ALL NON-CONSENSUAL UNSOLICITED ANIMATIONS AND OTHER UI CONVULSIONS. The scourge of animations started from macOS Lion. Yes, many of them can be, fortunately, disabled through some obscure Terminal commands (that is, if the user is lucky enough to discover them on some obscure internet resources). The "Reduce motion" control in System Settings is a fake option that doesn't do anything. And there are two most glaring accessibility violations that cannot be disabled: Scroll bar rollover highlight effect introduced on macOS 10.7.3. Every time you move the cursor over a scroll bar, the bar gets highlighted. It results in bringing the user's attention to random scroll bars for no reason whatsoever just because the cursor happens to pass over the bar at some point. HUNDREDS of unnecessary, annoying events of distraction daily! Expand/collapse animation of NSOutlineView (such as when we open/close a folder in the list view in the Finder, as well as any other app that's using outline views). It's extremely annoying, distracting, and time-wasting. All feedback submitted about this through the years remains mostly ignored (except for a few cases where I received some ridiculous replies from employees who, apparently, are barely familiar with Macs in general). Apple does NOT care about accessibility. Not only this, but it's obvious that Apple is, in fact, intentionally abusing those users who can't tolerate distracting, time-wasting animations and UI convulsions.
0
1
225
Apr ’25
Problem with the note application
I have more than 1000 notes classified in parent/child folders up to 5 levels. From the 5th level of files I can no longer share the note. The note is not shared. It is that of the parent file that is shared. Thank you very much Good to you Christophe
1
1
235
May ’25
Haptics seem to stop working in iOS 18.3 (22D5055b)
I checked the latest release notes for latest beta, and there doesn't seem to be a fix for this. But basically, the vibrations that you receive for when you long press a message to react, or hold down on an app in Home Screen, seem to stop working after a while. This issue is reoccurring randomly. Steps to repro: Not fully sure on this, but I'm on iPhone 16 pro max and running the iOS 18.3 dev beta described in the title. I have the default haptics enabled in which you receive a vibration when you long press on a message in iMessage or Messenger, and also when you long press on an app on the Home Screen. These seem to stop working, along with any other vibrations apart from calls and notifications) after a while. The only workaround is to restart the iPhone entirely. anyone else face the same?
2
1
1.3k
Jan ’25
Guided Access Unresponsive After Period of Use
Hello, I'm observing a persistent and frustrating issue with an accessibility feature called Guided Access that seems to affect many users across different devices and iOS versions. Problem The triple-click gesture (side or home button) to activate Guided Access intermittently stops working after the device has been in normal use for a few days (typically 2-7 days) without a restart. I have done some debugging for Apple in FB16094026 but received no updates after 6 months. So I'm posting here in the hope that this will be solved sooner. A core accessibility feature shouldn't require daily device restarts to function reliably. Details: Guided Access is correctly enabled in Settings > Accessibility. Initially, the triple-click works perfectly. After a period of normal device use (2-7 days), the triple-click no longer triggers Guided Access in any app. Restarting the device temporarily resolves the issue, and Guided Access triple-click works again immediately after a reboot. However, the problem recurs after continued use. Simply toggling the Guided Access setting on/off does NOT fix it. Additional observation: Even trying to select Guided Access manually via the Accessibility Shortcut menu (if multiple shortcuts are enabled) sometimes fails to launch the feature when in this state. Affected: iPhones and iPads Observed on iOS/iPadOS 16, 17, and now 18, indicating it's a long-standing bug. Impact: Guided Access is a crucial accessibility feature for many users (for focus, special needs, parental controls, etc.). Its unreliable activation significantly disrupts daily workflows and reliance on this function. This issue appears to be widespread, with many reports across forums like Apple Support Communities and Reddit. For example, this post received over 1k upvotes. To see more examples please refer to FB16094026. Could Apple please investigate this bug urgently? Thanks.
1
1
76
Apr ’25
¿How do I make Siri announce the local currency on notifications?
I'm currently testing the announce notifications feature and I can't seem to find out how to make Siri read aloud the current currency instead of dollars. My locale is es-CL (Chile). It uses the currency symbol $ and reads as Pesos locally or Chilean Pesos where the number 5000.1 is represented as 5.000,1 This is the notification content         let content = UNMutableNotificationContent()         content.body = "¡Has recibido un pago por $5.000!" Siri reads it aloud as "¡Has recibido un pago por 5.000 Dolares!" which translates to "You have received a payment for 5,000 Dollars", instead of the expected "¡Has recibido un pago por 5.000 Pesos!" -> "You have received a payment for 5,000 Pesos" I've tried changing the development region of the app, interpolating the string with NumberFormatter.localizedString(from: 5000, number: .currency), and with others styles( .currencyAccounting, .currencyISOCode and .currencyPlural) without good results. The last one seems to work buts it's not ideal since it outputs "5.000 pesos chilenos" which gets read as "5 pesos chilenos" which is not the correct amount (bug), it's as is you're not on Chile and I personally prefer it to be a symbol instead of words. I'm testing with my device which is setup with the region "Chile" Could someone help me find a solution?
5
1
1.3k
Feb ’25
18.3 Update
I did the 18.3 update over the weekend and every contact and their information (family names, addresses, photos etc) that was added to my phone over the last year is completely gone. I’ve spent hours on the phone with Apple and their “top” senior account employees with no resolution. I am told my case has been escalated to engineering and they will get back to me in one week. I have zero confidence my issue will be resolved. I’ve gone over and over every action done over the weekend and the only thing I did was erase some emails and do the update. There has to be a way they can see every action made on my phone to find the issue.
2
1
569
Jan ’25
The brightness of the iPad Pro screen is gone after new ios26
After 26 IOS update, the colors on my new iPad Pro M4 have become extremely dull almost like those on a very old device. The screen brightness is significantly reduced, and it's now difficult to see UI elements clearly. This is very disappointing considering the device’s high display quality before the update. Please advise if this is a known issue or if there's a fix.
1
1
94
Jun ’25
AirPods Pro 3 HRV Data Access Through HealthKit?
Hey everyone I'm working on a health app that's heavily focused on HRV tracking and analysis, and I'm trying to figure out what's actually possible with AirPods Pro 3 from a developer standpoint. The hardware clearly has a much better heart rate sensor than the previous generation, but I'm hitting some walls when it comes to actually accessing the data I need. So here's the situation I'm dealing with: When I query HealthKit for HRV samples, I'm not seeing anything coming from AirPods Pro 3. The device is obviously capable of tracking heart rate continuously during workouts and listening sessions, and from what I've read about the hardware, it should theoretically be able to capture the inter-beat intervals needed for HRV calculation. But either that data isn't being processed on-device, or it's just not being made available through the standard HealthKit data types that third-party apps can access. What I'm really after is either direct HRV metrics (like SDNN, which Apple Watch already provides through HKQuantityTypeIdentifierHeartRateVariabilitySDNN) or even better, access to the raw R-R interval data. With R-R intervals, I could calculate RMSSD, pNN50, and other time-domain and frequency-domain HRV metrics that are super valuable for tracking recovery, autonomic nervous system balance, and stress levels. This would be especially useful since a lot of users wear AirPods during activities when they're not wearing their Apple Watch. Has anyone managed to find a way to pull this data from AirPods Pro 3? Are there any private frameworks or entitlements I should be looking into? Or is this just fundamentally not exposed to developers at the OS level right now? I've gone through the HealthKit documentation pretty thoroughly and haven't found anything that specifically addresses this, but I'm wondering if I'm missing something or if there are any known workarounds. I'm also curious if anyone has heard anything from Apple about future plans to expose this data. It seems like a missed opportunity given how capable the hardware is and how much value developers could provide with access to this physiological data. Would love to hear if anyone else is working on similar features or has insights into the technical limitations here.
1
0
617
Oct ’25
ar quicklook suddenly is grayed out on iphone 15 pro
ar quicklook suddenly is grayed out on iphone 15 pro, I bought the phone new recently ot was working great, 2 days ago updated to ios 18.1.4, ar mode kept opening but i started getting a move iphone over surface message and the object wouldn’t detect surfaces correctly, updated to ios 18.5, now when i open quicklook modesl ar is completely greyed out, can someone help me fix or detect the issue thank you
1
1
173
May ’25
Feature Request – Bionic Reading Accessibility Setting
I’d love to see Apple implement a Bionic Reading feature as a system-wide accessibility option. This type of reading aid highlights the first part of each word in bold to help guide the eyes and improve comprehension. It’s been shown to be especially helpful for people with ADHD, dyslexia, and other neurodivergent needs. Having a toggle in Settings > Accessibility would be life-changing. Ideally, it could be: • Enabled system-wide, or per-app • Allow customization of how much of the word is bolded • Available in Safari, Messages, Books, News, etc.
1
1
104
Apr ’25
Unable to set dialect of Chinese of AVSpeechSynthesisVoice in iOS 18
The AVSpeechSynthesizer on some iOS 18 device has a bug that it will read always read Chinese of: AVSpeechUtterance(string: "中文") // Any Chinese Content in the dialect specified by: Settings > Accessibility > Spoken Content > Voices > Chinese > Spoken Language instead of the dialect that I specified in AVSpeechUtterance.voice: AVSpeechSynthesisVoice(language: "zh-HK") // Cantonese AVSpeechSynthesisVoice(language: "zh-TW") // Mandarin However, setting Chinese dialect of AVSpeechSynthesisVoice by "zh-HK" or "zh-TW" has been working on iOS 17 and below. My app has a feature that requires reading sentences in Mandarin followed by Cantonese, i.e., both dialects is needed every time. Therefore, setting the dialect in Spoken Language of Settings is not a workaround to make my app to function correctly in iOS 18. Further to the above, I've also discovered that, if iOS 18 (in my case, 18.5 is tested) is freshly installed (not upgrading from iOS 17 or below, nor restoring backup after fresh installation of iOS 18), the bug above will not happen. However, if it was an upgrade from iOS 17 or below, or backup is restored (in my case, I freshly installed iOS 18.5 on a new iPhone and then restored a backup from another iPhone on iOS 16.2), the bug above happens. This bug puzzled me because I need both dialect of Chinese to be read aloud one by one, but as reported by many users, on most iOS 18 devices (since a fresh installation of latest iOS without upgrading or restoring is uncommon nowadays), my app will read Cantonese two times or Mandarin two times (depending on Spoken Language in Settings). It is the iOS 18 bug which made my app unable to perform the expected behavior. Would Apple developers look into this and advise if there are any possible workaround within the code of app to overcome this bug, or please fix this bug with an iOS 18 update. Thank you.
1
1
97
Jun ’25
Your app's binary includes references to HealthKit components, but the app still does not appear to include any primary features that require health or fitness data.
Your app's binary includes references to HealthKit components, but the app still does not appear to include any primary features that require health or fitness data. Next Steps To resolve this issue, please remove any HealthKit functionality from the app, as well as any references to this app’s interactivity with HealthKit from the app or its metadata. This includes removing any HealthKit-related keys in the app's Info.plist or InfoPlist.strings files, as well as removing any calls to HealthKit APIs, including those from third-party platforms, from the app.
1
1
257
Oct ’25
Implementing App Clips with .NET MAUI
We have an iOS App built in .NET MAUI (Multi-platform App UI). This is a web view App. We wish to integrate APP Clips into this App. But we are unable to do it, due to less available resources online on such implementation. We do not wish to share code between .NET MAUI App and App clips. We understand it is not possible to add APP Clips without a parent swift/Xcode app. As an alternative solution we were thinking to Create a new APP in APP Store Connect using XCode/swift and integrate app clips to it. This parent app when downloaded by users will only redirect users to our MAIN .NET MAUI app to app store connect. We need to know if such apps will be approved by APPSTORE Connect? Please guide us on this. Also please do let us know if you have any other solution to integrate App clips to a .NET MAUI App
0
1
115
Jun ’25