Hi Team, We’re following up on our request for the Critical Alert entitlement for our app, which we plan to use to notify users about critical states of their devices. It’s been almost 4 weeks since we submitted the request, and we wanted to check on the typical review timeline so we can plan our upcoming work accordingly. If there’s anything we can provide or clarify to help complete the review or make the process easier, we’d be happy to assist. or the right forum to reach out to.

Dear Team, Hope You are dong good! Problem Description:- We are facing a huge delay in receiving IOS Push notifications on concerned devices. Found System.Timeout.Exception Error in IOS Logs(Screenshot & Recent Logs attached) Found a network delay between service installed servers & APNS(Apple Push Notification Service) Destination URL & Ports using in Push Notification service:- api.push.apple.com api.development.push.apple.com Destination Port-443 Also Found the error(TCP reset From server) between source(service installed server) & Destination (Apple Push Notification Service)-Screenshot attached Please have a look around the above  points & requesting advice regarding the below:- How to resolve this delay in reaching IOS push Notifications in concerned devices? Should we call more URL’s from services? If yes please provide URL’s/Ports to be opened from services ? Awaiting your Replies, Thanks,

I have been watching the following moment from wwdc (Design dynamic Live Activities): https://developer.apple.com/videos/play/wwdc2023/10194/?time=728 It suggest that you should 'tick' between multiple live activities of your app: When you want to show multiple sessions for your app going on at once, consider ticking between the display of them to continue to give users an eye on everything that’s going on. How can I tick between them? More specifically how can I do that when my app is in the background?

Dear Apple Developer Support, I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension. I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background. However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played. I would like to confirm: Is it possible to trigger the Notification Service Extension when the app is killed? If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field? Are there any best practices or limitations regarding push notification customization when the app is killed? I appreciate your help in clarifying this issue. Thank you very much! Best regards, Phan Van Tung

I'm working on implementing Apple Wallet passes using background push notifications. My server successfully sends the push notification using APNs. The response from the server is HTTP/2 200, and the device receives the push — I can confirm this from device logs. However, the device logs show the following error: "Failed to parse JSON message payload for topic " "Unable to deserialize JSON message payload" My payload is below 2 payload. //string payload = "{"aps":{"content-available":1}}"; string payload = JsonConvert.SerializeObject(new { aps = new Dictionary<string, object> { { "content-available", 1 } } }); string curlArgs = $"-s -o nul -w \"%{{http_code}}\" " + $"--data-binary \"{payload}\" " + $"-H \"apns-topic: {bundleId}\" " + $"-H \"apns-push-type: background\" " + $"-H \"apns-priority: 5\" " + $"-H \"content-type: application/json\" " + $"-H \"authorization: bearer {jwt}\" " + $"--http2 https://api.push.apple.com/3/device/{token}"; I’ve confirmed that: The device has the Wallet pass installed. The apns-topic header is set to my passTypeIdentifier. The apns-push-type is background and apns-priority is 5. Steps to Reproduce: Install Wallet pass on iOS device. Send background push to device using the above payload. Observe the device logs using Console.app or log stream. See error: unable to deserialize JSON message payload. Is there a specific payload format expected for Wallet passes? Or any additional fields required in the push payload to avoid this deserialization error?

Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?

Dear Apple! During WWDC24 you announced that ONE_TIME_CHARGE notification is available on the sandbox environment and will be available "it will be available in production later this year" - it's March 2025 and there is still no production release of this feature. Could you share some timeline and plans for when we can expect that feature deployed to production? Thanks in advance!

If a notification: ONE_TIME_CHARGE is used to ship the IAP content, it involves a point where the client might not finish the transaction, yet the item is shipped. Will an unfinished purchase affect refunds?

Hi all, We encountered an issue where APNs (Apple Push Notification service) push messages cannot be received during development. The specific description is as follows: Our app runs on an iPad that connects to the cellular network using a SIM card and accesses the Internet through the company's MDM, which provides APN setting proxies. During operation, we found that the device fails to receive push messages from APNs. Network packet capture revealed that the connection attempt by apsd to port 5223 failed. According to Apple's documentation (https://support.apple.com/zh-cn/102266), when port 5223 cannot be connected to, it will fall back to port 443 and use a proxy. However, our packet capture showed that when port 5223 was unreachable, the apsd service on the iPad did not attempt to establish a connection to port 443. Since the iPad device currently cannot establish a connection with APNs, it consistently fails to receive push messages from APNs. We tried disconnecting the SIM card and using a Wi-Fi environment, and in this case, the iPad device was able to receive push messages from APNs normally. Could you advise us on how to proceed with troubleshooting in this situation?

Hi team, We've observed that for all background notifications (where content-available set to true, https://developer.apple.com/documentation/usernotifications/pushing-background-updates-to-your-app#Create-a-background-notification), we never received any response with error string "Unregistered". This differs from non-background pushes, where expired tokens are regularly cleared. Is this the expected behavior (i.e., background notifications will not return an "Unregistered" error), or could this indicate an issue on our side? Thanks in advance for any clarification.

UNNotificationAttachment convenience init method seems to be checking for supported file types based on the extension of the file URL provided as a constructor parameter. This seems to be sub-optimal at best and incorrect at worst. Is this is a known issue for which a bug already exists?

The Apple subscription production environment receives notifications, but the same notification address successfully receives them only for sandbox payments.

When performing the P12 certificate sending test, there was an error stating that authentication failed due to the remote party closing the transport stream. May I ask how to solve this?

以下の問題が発生しています： 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか？ プッシュ通知は自社のサーバーから送信しており、APNs（Apple Push Notification service）からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。

We recently developed the provisional permission for our app, but we have noticed that is not working as expected in iOS 16 (We have tested only there). Currently we request the permissions like this: UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound, .provisional]) { [weak self] _, _ in // here we register for pushes in case authorizationStatus is provisional or authorised } What happens is we do get the 1st notification with the keep CTA - once tapped we see that there pops an action: "Deliver Immediately", but even though the user selects that, we still see under setting the pushes are marked as "Deliver Quietly". In addition to this the sound and bage still stay as toggled off - and the lock screen and banner as well stay off. Basically, nothing changes after the user selects "Deliver Immediately"

I dont want my server to be spammed. Currently I am only in payment-related notifs (eg: user successfully renewed his subscription, user didnt successfully renew his subscriptions, ..) Where can I set that?

My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC. The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications] Issues: VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same. Framework used are: PushKit, UserNotifications, GoogleWebRTC . I don't understand where is the gap, the backend triggers the APNS but there no response. Ports enabled on server are: 443, 5223, 2197, 2195, 2196. Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler). What all I have checked: 1)My server to APNS server connectivity. 2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment. 3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend. Kindly guide me where I can check in this flow. Thanks in Advance!

I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch. I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well? I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.

Hey Together, I have seen that critical notifications need to be confirmed by apple to be used. Sadly I couldn't figure out where to ask for that. Context: I have a sports tournament app for Beach Handball. There are a couple of Courts like up to 20-25. The main use for that in my app would be to notify first aiders/Medics. Right now they are called in via Speakers or by the referees just writing that into a WhatsApp chat. As this takes a long time and the speakers can be deactivated due to rain, power shortage or even the medics sometimes are not in range to exactly hear the speakers calling them. To Speed up this process I want them to download the App, Register via an E-Mail or a One Time Code. Now if a referee needs immediate Help from the Medics on their court they can send the Critical alert to the Medics without having to write a chat into a WhatsApp group, to get a call through the speakers 10 minutes later which the medics may not even hear. A couple of weeks ago we had a player falling on her back/neck/head and they couldn't figure out if she broke her neck or not. Luckily the medics were right next to the court and saw that. but what would happen if they were a couple hundred of meters away and did not notice that? I mean the PA system was off due to a power shortage. someone trying to move her? Risking her death? And while we are at it we could add those notifications if a team is missing to a court for a game that already should've started. Critical because it is urgent. Those notifications are handled with care.

There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes. But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately. Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.