My existing iOS app has a legacy App ID prefix which does not match my Team ID. I am planning on migrating it to my Team ID. I am aware of the potential issues with keychain access groups, however I wanted to double check that there are no issues related to "Sign in with Apple". My app is currently the "Primary App ID" in the "Sign in with Apple" settings. The full App ID is listed there, including the prefix. Can someone from the relevant team at Apple confirm that changing the App ID prefix to Team ID has no effect related to "Sign in with Apple"?

Hi! I'm trying to add Sign in with Apple to my macOS app. I enabled this capability from the developer portal and created the corresponding certificate & provisioning profile (both of type Developer ID Application.) However, Xcode keeps prompting me that the profile doesn't support Sign in with Apple. If I enable Automatically manage signing from Xcode, I can build and run the app but not distribute. If I turn it off and use the profile I got, it just keeps showing the errors below and doesn't even let me build.

Our organization operates a web platform that hosts numerous newspaper properties. We recently acquired a new newspaper and are in the process of integrating it into our platform. As part of this transition, we’ve successfully transferred the App and App ID for the acquired newspaper into our Apple Developer portal. However, no Service ID associated with Sign in with Apple was included in the transfer. Our current implementation uses a single, unified Service ID for all existing newspaper properties. This Service ID facilitates OAuth via a centralized Identity Server. The organization we acquired provided a CSV file containing a list of transport_ids, and based on our understanding, we’re expected to use the Apple endpoint: https://appleid.apple.com/auth/usermigrationinfo to initiate a registration process by submitting our Service ID (client_id) along with each transport ID. This step is required before users can sign in, and it should return the existing relay email address. We have a few key concerns: Service ID Compatibility It appears that users cannot be transferred between Service IDs. In our case, there are now two: a.) Our existing Service ID (used across all current newspaper properties) b.) A separate Service ID previously associated with the acquired newspaper 3.) Due to architectural constraints, our platform cannot dynamically toggle between multiple Apple Service IDs. All properties authenticate through our unified Identity Server bound to our existing Service ID. 4.) Is it possible to call /usermigrationinfo using our existing Service ID rather than the one originally used by the acquired property? 5.) Relay Email and Apple ID Consistency 6.) We’re seeing conflicting information about whether the Apple relay email address (@privaterelay.appleid.com) and the Apple user ID are preserved during this migration. Some sources suggest that the relay email and Apple ID are tightly coupled to both the Service ID and Team ID. 7.) If we call /usermigrationinfo with our existing Service ID, will the same relay email be returned, or will Apple issue a new one?

Please provide a descriptive title for your feedback: Downloading Developer ID provisioning profiles - missing new entitlements Which area are you seeing an issue with? App Store Connect What type of feedback are you reporting? Incorrect/Unexpected Behavior Please provide the App name/App ID if possible: com.onexengineering.themedeck.macos Please describe the issue and what steps we can take to reproduce it bug in App Store Connect where downloading Developer ID provisioning profiles are missing the new entitlements regenerated from scratch -- App Store Connect says entitlements are good, but actual file confirms entitlements are missing App Store provisioning profiles seem to be unaffected (ignore my incorrect naming of files)

Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!

Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)

I’m trying to update the Domains and Redirects section for my Services ID configuration in Apple Developer (for Sign in with Apple). When I add new domains and click Save, nothing happens. In the browser console, I see a network request that fails with: PATCH not supported What I’ve tried so far: Logging out/in and refreshing the page Clearing browser cache and cookies Trying in Safari, Chrome, and incognito mode Verifying domain formatting (HTTPS, no trailing slash, domain is live) The issue persists in all browsers I’ve tested. Request: Is this a known issue with the Developer portal, or is there an alternative method to update my Services ID domains? Any guidance would be appreciated. Thanks,

Would really appreciate support with this invalid_client issue: I have a web app and have aligned the JWT Header and Payload JWT Header { "alg": "ES256", "kid": "ABC123DEFG" } JWT Payload { "iss": "DEF123GHIJ", "iat": 1234567890, "exp": 1234567890, "aud": "https://appleid.apple.com", "sub": "com.yourapp.service" The domains and callback are aligned and correct I've even created a new p8 and updated the Key_ID Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded However, still no luck. Can anyone assist with identifying the possible error? Many thanks

I'm experiencing an issue with Sign In with Apple integration in my React Native Expo app (Bundle ID: com.anonymous.TuZjemyApp). Problem Description: When users attempt to sign in using Sign In with Apple, they successfully complete Face ID/password authentication, but then receive a "Sign-Up not completed" error message. The authentication flow appears to stop at this point and doesn't return the identity token to my app. Technical Details: Frontend Implementation: Using expo-apple-authentication. Requesting scopes: FULL_NAME and EMAIL App is properly configured in app.json with: usesAppleSignIn: true Entitlement: com.apple.developer.applesignin Backend Implementation: Endpoint: POST /api/auth/apple Using apple-signin-auth package for token verification Verifying tokens with audience: com.anonymous.TuZjemyApp Backend creates/updates user accounts based on Apple ID Question: I'm not sure why the authentication flow stops with "Sign-Up not completed" after successful Face ID verification. The identity token never reaches my app. Could you please help me understand: What might cause this specific error message? Are there any additional Apple Developer Portal configurations required? Could this be related to app capabilities or entitlements? Is there a specific setup needed for the app to properly receive identity tokens? I set up provisioning profiles, and added Sign in with Apple as a capability and still it doesn't work.

Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!

Hello everyone! We are from Russia, and we no longer have an official Apple store. All phones are imported through parallel imports. Yesterday, my wife logged out of her Apple ID and logged in to someone else's account, and as a result, her phone was in lost and locked mode. We have a sales receipt confirming the purchase, but it is from a Russian store. Can you please tell me if there is a way to unlock the phone or if it is already a brick? Scammers are asking for money to unlock the phone. Thank you in advance for your reply!

If a user triggers account revoke on their Apple ID—but does not perform an in-app account deletion—will Apple send a server-to-server notification to inform us of this revoke event? Additionally, in this scenario, if the user later wants to restore access to their existing game account data (for example, by re-binding Sign in with Apple or switching to another login method), are developers expected to restore all previously linked game data, or should the revoke event be treated as a permanent loss of authorization?

Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?

Hello I am trying to release an application using EXPO ROUTER + EXPO RN WEB. I am trying to implement Apple Login using Firebase. I have already put necessary info in both App Store Connect and Firebas console. Now I am so confused what I have to do next. What are some resource I could use or tips you could possibly give me when making apple login available using firebase. Pleas all helps are welcomed and needed

I’m using Sign in with Apple in my iOS app. When a user chooses “Hide My Email”, I receive the @privaterelay.appleid.com relay address. For marketing reasons, I would prefer to have the user’s real email address instead of the relay email. I want to stay compliant with App Store Review and the Sign in with Apple design/UX requirements. My questions are: Is it allowed to force the user (as part of the registration process) to provide their real email address, even if they chose “Hide My Email” during Sign in with Apple? Are there any specific App Store Review guidelines that forbid: Blocking sign up or access to features if the user keeps the relay email, or Showing a strong prompt like “We can’t log you in unless you share your real email”? What is the recommended, compliant pattern for collecting a “real” email when using Sign in with Apple + Private Relay? I’d appreciate any official clarification or examples of what App Review considers acceptable vs. reject-worthy here.

Hello, I am implementing "Sign in with Apple" on my backend and validating the Identity Token (JWT) received from the client. I noticed that for some users who choose the "Hide My Email" option, the is_private_email claim is missing from the ID Token payload, even though the email address clearly belongs to the private relay domain (@privaterelay.appleid.com). Here is an example of the decoded payload I received: { "iss": "https://appleid.apple.com", "aud": "xxx", "exp": 1764402438, "iat": 1764316038, "sub": "xxxxxxxx", "c_hash": "3FAJNf4TILzUgo_YFe4E0Q", "email": "xxx@privaterelay.appleid.com", "email_verified": true, "auth_time": 1764316038, "nonce_supported": true // "is_private_email": true <-- This field is missing } My Questions: Is the is_private_email claim considered optional in the ID Token? Is it safe and recommended to rely solely on the email domain suffix (@privaterelay.appleid.com) to identify if a user is using a private email? Any insights or official references would be appreciated. Thanks.

Hello, I am implementing "Sign in with Apple" on my backend and validating the Identity Token (JWT) received from the client. I noticed that for some users who choose the "Hide My Email" option, the is_private_email claim is missing from the ID Token payload, even though the email address clearly belongs to the private relay domain (@privaterelay.appleid.com). Here is an example of the decoded payload I received: { "iss": "https://appleid.apple.com", "aud": "com.platform.elderberry.new.signinwithapple", "exp": 1764402438, "iat": 1764316038, "sub": "000851.86193ef81ad247feb673746c19424f28.0747", "c_hash": "3FAJNf4TILzUgo_YFe4E0Q", "email": "x8sqp2dgvv@privaterelay.appleid.com", "email_verified": true, "auth_time": 1764316038, "nonce_supported": true // "is_private_email": true <-- This field is missing } My Questions: Is the is_private_email claim considered optional in the ID Token? Is it safe and recommended to rely solely on the email domain suffix (@privaterelay.appleid.com) to identify if a user is using a private email? Any insights or official references would be appreciated. Thanks.

https://developer.apple.com/news/?id=j9zukcr6 starting from Jan 2026 there is change in requirements for account notifications for Sign in with Apple. Does this apply only to developers based in South Korea or all apps which are avai via the korean App Store?

I want to add the "Sign In with Apple" feature to my iPadOS application. I've already done the following: Include com.apple.developer.applesignin in mobileprovision Include com.apple.developer.applesignin in entitlements However, I'm getting the following errors: `Authorization failed: Error Domain=AKAuthenticationError Code=-7026 "(null)" UserInfo={AKClientBundleID=xxxx} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={_LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler, _LSFile=LSDReadService.mm, NSDebugDescription=process may not map database} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={_LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler, _LSFile=LSDReadService.mm, NSDebugDescription=process may not map database} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" ` What is this problem? How can I solve it? Hoping someone can help, thank you!

Hello. When a user revokes Apple Login authorization, I am expecting a webhook to be delivered to our configured endpoint, but I currently not receiving any at all. So I have some questions: Should the revoke event webhook be delivered in real-time? If it is not real-time, when is the webhook supposed to be sent? If my server fails to respond to the webhook request, does Apple retry the delivery? (Actually I couldn't find how to response in this scenario, but if I can) Thanks in advance.