Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }

Hi everyone, I am currently implementing Server-to-Server Notifications for Sign in with Apple. I’ve encountered a discrepancy between the official documentation and the actual payload I received, and I would like to clarify which one is correct. The Situation: I triggered an account deletion event via privacy.apple.com to test the notification flow. When my server received the notification, the type field in the JSON payload was account-deleted (past tense). The Issue: According to the official Apple documentation, the event type is listed as account-delete (present tense). Here is the discrepancy I am observing: Documentation: account-delete Actual Payload: account-deleted My Question: Is the documentation outdated, or is this a known inconsistency? Should I handle both strings (account-delete and account-deleted) in my backend logic to be safe, or is account-deleted the new standard? Any insights or confirmation from those who have implemented this would be greatly appreciated. Thanks!

Hello, We are experiencing an issue related to Sign in with Apple Server-to-Server (S2S) notifications, specifically involving repeated delivery of the account-deleted event, and would like to ask whether this behavior is expected or known. Background We have configured an S2S notification endpoint for Sign in with Apple in accordance with Apple’s requirements for account status change notifications. Our endpoint: Is reachable over HTTPS Consistently returns HTTP 200 OK Successfully receives other S2S events, including: email-enabled email-disabled consent-revoked Issue: Repeated 'account-deleted' events for the same Apple ID For most users, the account-deleted event is delivered only once, as expected. However, for a specific Apple ID used with Sign in with Apple, we are observing repeated deliveries of the same account-deleted event, arriving at regular intervals (approximately every 5 minutes). The payload contents are identical between deliveries and include the same user identifier (sub) and event timestamp. Notably: The Apple ID deletion itself completed successfully The payload does not change between deliveries Our endpoint continues to return HTTP 200 OK for every request Questions We would appreciate clarification on the following points: Is repeated delivery of the same account-deleted event expected behavior in any scenario? Is there a retry or redelivery mechanism for this event type, even when HTTP 200 is returned? Could repeated deliveries indicate that the deletion process is still considered “in progress” on Apple’s side? Are developers expected to treat account-deleted events as at-least-once delivery and handle them idempotently? Additional context While researching this issue, we found a forum thread describing a very similar case: https://developer.apple.com/forums/thread/735674 In that discussion, Apple staff advised submitting the issue via Feedback Assistant, which suggests that this behavior may already be understood internally. We have also submitted a Feedback Assistant report with detailed logs and timestamps. Any clarification on the expected behavior or recommended handling for this scenario would be greatly appreciated. Thank you for your time and support.

Trying to make a new developer account but says I cannot. Here are the variables. I have a personal icloud account, it was tied to a developer organization account for an app and company I shut down. I let that developer account expire. Both tied to my mobile number. I can access it but cannot do anything. Trying to setup a new organization developer account using that mobile phone number, but it will not let me create the account. (have a new app/company) Used a different phone number and still got the message that I could not create a new account at this time.

Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.toptop.sea", # New Services ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!

Hi https://appleid.apple.com/auth/authorize?client_id=com.adobe.services.adobeid-na1.web shows: invalid_request But https://appleid.apple.com/auth/authorize?client_id=xrqxnpjgps shows: invalid_client I've created a Primary App ID and ticked "Sign In with Apple". I've created a Service ID and ticked "Sign In with Apple" (identifier is xrqxnpjgps). When I click "Configure" for the "Sign In with Apple" of the Service ID, it is linked to the Primary App ID. Why do I get an invalid_client error? I've contacted the support by mail, and have been redirected here, does someone here have the ability/access/knowledge/will to figure out the cause and then tell me? Regards

I hope this problem could be solved, also in case any other one strugling the same issue could be helpful. We are developing an iOS App which use "sign in with Apple" feature. We found we can not login with this feature, the "sign in with Apple" dialog box always flash an error info "Sign-Up Not Complete". We have double checked configuration of Bundle ID, and xcode capabilities, info.plist, entitlements, etc. We have even changed the developer team, using other bundle ID and demo code to testify this, also got failure of "Sign-Up Not Complete" error. We did even just use Apple official demo code (https://developer.apple.com/documentation/AuthenticationServices/implementing-user-authentication-with-sign-in-with-apple), also got the same failure. Interestingly, we found that using some old Bundle IDs which created before (even we did not use it for App yet), we could get "sign in with Apple" success logged in. Therefore we now can not include "sign in with Apple" feature in our App today, and this is the key feature in our App. Please help. Since there is very little information we could collect, I just put the debug error here: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.nethawk.flutter.battlebuddy} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"

Hello, I'm developing an iOS app that includes a Sign In with Apple feature. I’ve completed the following setup steps: Enabled Sign In with Apple for the app’s Bundle ID in the Apple Developer Console. Added Sign In with Apple capability in Xcode under Signing & Capabilities. Tested the feature on a real device, not a simulator. Registered the real device ID in the Developer Console just in case any hidden permission issues exist. Despite following all the necessary steps (and even using the official Apple sample code) the Sign In bottom sheet displays a "Sign Up Not Completed" message. Unfortunately, I don’t receive any further error details to help diagnose the issue. After searching through StackOverflow and this forum, I came across posts suggesting that the feature might take up to 48 hours to become active after setup. Is this still the case in 2025? Or is there something I might be missing? For additional context: other features such as APNs (Push Notifications) are working as expected. Thank you in advance for any help or insight!

Hello, our Sign in with Apple Button no longer works and throws an 7003 error. It worked a few days ago but suddenly fails. Any ideas how to fix this? Thanks in advance! plist: <dict> <key>com.apple.developer.applesignin</key> <array> <string>Default</string> </array> ... Code: var body: some View { VStack { SignInWithAppleButton(.signUp) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authResults): handleSuccess(authorization: authResults) case .failure(let error): self.credentialFailure = true self.errorMessage = .appleSignInError logger.error("SIWA login failure: \(error)") } } .signInWithAppleButtonStyle(.white) .cornerRadius(GlobalValues.cornerRadius) } } Error: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.our.app} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" SIWA login failure: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"

I am trying to implement Apple Login on the web. The language I am using is PHP. I have created the App ID, Service ID, and Key. In the Service ID, I clicked the Configure button for Sign In With Apple and entered the domain and return URL. However, when I click the login button, I only get an "invalid_client" error screen.

I've been fighting this issue for 3 days now. After several failures, I created a new app id and service id yesterday. I checked and entered domain, callback, and login usage clearly, but it keeps returning an error. Can you help me figure out what's wrong? https://appleid.apple.com/auth/authorize?response_type=code&client_id=com.smoothmail.signin&redirect_uri=https%3A%2F%2Fsmoothmail.store%2Fapple-auth&state=4157daa763&scope=name+email&response_mode=form_post

Sign up not completed when I log to an app using apple id. What should i do?

When use apple login, It always failed, other app developer by me is success, but the new app failed, the code is the same, it tips Sign up not Completed

I'm trying to implement Apple Login using OAuth through the following URL: https://appleid.apple.com/auth/authorize I use the client_id parameter, which corresponds to the Service ID created under Identifiers in the Apple Developer portal. The problem is: an existing Service ID works fine, but when I create a new Service ID and try to use it, I get an invalid_client error as soon as the authorization window opens. I've double-checked everything, but I can't figure out what the issue is. Has anyone else experienced this or knows the cause? Any help would be greatly appreciated!

Hello, I am unable to configure Sign in with Apple on my developer account. Whenever I try to: Enable/disable the Sign in with Apple capability in my App ID, or Configure a Service ID for web authentication, the portal does not save my changes. In the browser developer console, I consistently see this error: Request URL: https://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX Request Method: PATCH Status Code: 501 Not Implemented This happens across all browsers (Safari, Chrome, Incognito) and even after clearing cache. It affects my entire account, not just one App ID. I have already tried: Creating a new Service ID → still fails. Creating a new App ID → still fails. Re-enabling the capability → save does not work. Different browsers and devices → same result. Has anyone else experienced this issue, and is there a known fix? Or is this something that Apple Developer Support needs to resolve at the account level?

Is there any documentation about the server to server notification, specifically what sort of data Apple servers send to our server when there is an update to users who used Sign in with Apple?

Hey there, im getting Sign up not complete! even with the official template https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple my developer account is recently renewed, which it has expired for a bit i am using automatic managed signing I have a feel something went wrong my apple developer account id, and also this cause me getting invalid client when sign in with app on web app.

Hi Apple Developer Support, We are implementing Sign in with Apple for our web application hosted on example.com. In the Service ID settings, we have configured the following: Service ID (client_id): com.example.service.local Web Domain: example.com Return URL: https://2db2-121-160-153-88.ngrok-free.app/login/oauth2/code/apple We also tested login via the following URL from our web application: https://appleid.apple.com/auth/authorize?response_mode=form_post&response_type=code&client_id=com.example.service.local&scope=name%20email&state=2f9gMY1rTe12-O7Wbnb7KWe504HQ0KWBSHTKHbg9ZEY=&redirect_uri=https://2db2-121-160-153-88.ngrok-free.app/login/oauth2/code/apple However, we’re receiving an invalid_client error after submission. Our questions: Is it valid to use an ngrok URL like https://2db2-121-160-153-88.ngrok-free.app/... as the Return URL for development and testing? Does the Web Domain need to match the ngrok domain, or is it enough to register the production domain (e.g., example.com)? Is there any propagation delay or approval process after updating the Return URL in the Service ID? Is the client_id strictly required to match the Service ID exactly? We would greatly appreciate any insights or best practices to help us resolve this issue. Thank you in advance!

Running the sample "Juice" app, which demos the Sign In With Apple flow, doesn't seem to work with Xcode 12 beta and iOS 14 beta on the simulator (worked fine on the non-beta versions and on a real device with iOS 14 beta). Once the password for the device's Apple ID is entered, the wheel in the password field just keeps spinning. No error messages and nothing handed back over to the app from the ASAuthorizationController. Anyone else seeing this problem ? Are there any workarounds ?