Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

All subtopics
Posts under Privacy & Security topic

Post

Replies

Boosts

Views

Activity

App Attest Suddenly Failing in Production — Error 4 (serverUnavailable)
Hi Apple Team and Community, We've encountered a sudden and widespread failure with the App Attest service starting today across multiple production apps and regions. The previously working implementation is now consistently returning the following error on iOS: The operation couldn’t be completed. (com.apple.devicecheck.error error 4.) (serverUnavailable) Despite the green status on Apple’s System Status page, this appears to be a backend issue—possibly infrastructure or DNS-related. Notably: The issue affects multiple apps. It is reproducible across different geographies. No code changes were made recently to the attestation logic. We previously reported a similar concern in this thread: App Attest Attestation Failing, but this new occurrence seems unrelated to any client-side cause. Update: An Apple engineer in this thread(https://developer.apple.com/forums/thread/782987) confirmed that the issue was due to a temporary DNS problem and has now been resolved. Can anyone else confirm seeing this today? Any insights from Apple would be appreciated to ensure continued stability. Thanks!
6
2
492
Jun ’25
iOS SMS OTP AutoFill without clicking the keyboard suggestion
Hi Apple, Currently we want to have enhancement for SMS OTP that we want to implement OTP Autofill, But after do some research we're stuck with option that the OTP only show in keyboard suggestion, is there any way for making OTP is automatically filled without user have to click the keyboard suggestion when receiving the SMS. Thanks Best Regards, Admiral Sultano Harly.
2
2
616
Nov ’25
Auth Plugin Timeout Issue During Screen Unlock
Hi! We are developing an authentication plugin for macOS that integrates with the system's authentication flow. The plugin is designed to prompt the user for approval via a push notification in our app before allowing access. The plugin is added as the first mechanism in the authenticate rule, followed by the default builtin:authenticate as a fallback. When the system requests authentication (e.g., during screen unlock), our plugin successfully displays the custom UI and sends a push notification to the user's device. However, I've encountered the following issue: If the user does not approve the push notification within ~30 seconds, the system resets the screen lock (expected behavior). If the user approves the push notification within approximately 30 seconds but doesn’t start entering their password before the timeout expires, the system still resets the screen lock before they can enter their password, effectively canceling the session. What I've Tried: Attempted to imitate mouse movement after the push button was clicked to keep the session active. Created a display sleep prevention assertion using IOKit to prevent the screen from turning off. Used the caffeinate command to keep the display and system awake. Tried setting the result as allow for the authorization request and passing an empty password to prevent the display from turning off. I also checked the system logs when this issue occurred and found the following messages: ___loginwindow: -[LWScreenLock (Private) askForPasswordSecAgent] | localUser = >timeout loginwindow: -[LWScreenLock handleUnlockResult:] _block_invoke | ERROR: Unexpected _lockRequestedBy of:7 sleeping screen loginwindow: SleepDisplay | enter powerd: Process (loginwindow) is requesting display idle___ These messages suggest that the loginwindow process encounters a timeout condition, followed by the display entering sleep mode. Despite my attempts to prevent this behavior, the screen lock still resets prematurely. Questions: Is there a documented (or undocumented) system timeout for the entire authentication flow during screen unlock that I cannot override? Are there any strategies for pausing or extending the authentication timeout to allow for complex authentication flows like push notifications? Any guidance or insights would be greatly appreciated. Thank you!
3
2
290
Jun ’25
Binary executable requires Accessibility Permissions in Tahoe
I have a binary executable which needs to be given Accessibility Permissions so it can inject keypresses and mouse moves. This was always possible up to macOS 15 - when the first keypress arrived the Accessibility Permissions window would open and allow me to add the executable. However this no longer works in macOS 26: the window still opens, I navigate to the executable file and select it but it doesn't appear in the list. No error message appears. I'm guessing that this may be due to some tightening of security in Tahoe but I need to figure out what to change with my executable to allow it to work.
5
2
918
Dec ’25
500 error on validate_device_token endpoint since around March 4
Since around March 4, 2025 off and on, we've been receiving 500 errors back from the validate_device_token endpoint on development and production. Today (March 6) we are constantly getting 500 error back. https://api.development.devicecheck.apple.com/v1/validate_device_token This was working previously before then. No change has happened on our end since then. This is a critical piece for our infrastructure. Thanks in advance. -Matt
2
2
1.2k
Mar ’25
Invalid web redirect url
I am implementing Apple Sign-In for a multi-platform application, specifically for the web component using the REST API flow. I am encountering an invalid_request Invalid web redirect url error when attempting to use a newly registered redirect URL. Here are the details: Original Test URL: I initially registered a redirect URL, let's call it [Your Original Test Redirect URL, e.g., https://test.yourdomain.com/auth/callback], for testing purposes. This URL worked correctly. New Service URL: I then registered a second redirect URL, [Your New Service Redirect URL, e.g., https://www.yourdomain.com/auth/callback], intended for my production service. This URL was registered approximately 5 days ago (including the weekend). The Problem: The new service URL ([Your New Service Redirect URL]) is still not working and consistently returns the invalid_request Invalid web redirect url error. Puzzling Behavior: Furthermore, I have since deleted the original test URL ([Your Original Test Redirect URL]) from the Service ID configuration in the Apple Developer portal. However, the deleted test URL still appears to function correctly when I use it. This situation is highly confusing: The newly registered URL is not working after 5 days, while the URL I have deleted from the configuration is still operational. The Service ID in question is [Your Service ID, e.g., com.yourdomain.service]. Could you please investigate why the new redirect URL ([Your New Service Redirect URL]) is not becoming active and is returning the invalid_request error, and also explain why the deleted URL ([Your Original Test Redirect URL]) remains functional? Any guidance or assistance you can provide to resolve this issue with the new URL would be greatly appreciated. Thank you for your time and support. Sincerely,
1
2
179
Jun ’25
Attesting Secure Enclave-Generated Keys in a WebAuthn Flow
Hello everyone, I'm working on a project where I intend to use Secure Enclave-based, device-bound private keys within a Webauthn flow. I have the following question: Is it possible to generate private keys in the Secure Enclave with integrated attestation in order to reliably prove to a relying party the authenticity and uncompromised state of the key? If so, I would appreciate details on the implementation—specifically, any prerequisites, limitations, or particular API calls and configuration options that need to be considered. I look forward to any advice, best practices, or pointers to further documentation on this topic. Thank you in advance for your support! Best regards, Alex
1
3
157
Apr ’25
Java remote debugging stymied by connection refused on local network
I am trying to setup remote Java debugging between two machines running macOS (15.6 and 26). I am able to get the Java program to listen on a socket. However, I can connect to that socket only from the same machine, not from another machine on my local network. I use nc to test the connection. It reports Connection refused when trying to connect from the other machine. This issue sounds like it could be caused by the Java program lacking Local Network system permission. I am familiar with that issue arising when a program attempts to connect to a port on the local network. In that case, a dialog is displayed and System Settings can be used to grant Local Network permission to the client program. I don't know whether the same permission is required on the program that is receiving client requests. If it is, then I don't know how to grant that permission. There is no dialog, and System Settings does not provide any obvious way to grant permission to a program that I specify. Note that a Java application is a program run by the java command, not a bundled application. The java command contains a hard-wired Info.plist which, annoyingly, requests permission to use the microphone, but not Local Network access.
5
1
426
Aug ’25
Enquiry about the Apple DeviceCheck service
Recently, we received an user enquiry regarding the inability to perform bookings for the app. After investigation, we found that the issue appears to be caused by the failure of the Apple DeviceCheck service. Based on our checks, approximately 0.01% of requests fail each day (e.g., on 26 June: 6 failures out of 44,544 requests) when using Apple DeviceCheck. Could you please assist in raising the following enquiries with Apple Support? What is the typical failure rate of Apple DeviceCheck? Are there any reliability metrics or benchmarks for its performance? How can the failures be prevented, or is there a recommended retry mechanism to handle such failures? Does the iOS version affect the performance or reliability of Apple DeviceCheck? Are there known issues or limitations with specific iOS versions? How long does the token remain valid, and when should a new one be retrieved? Does using a jailbroken device affect the functionality of Apple DeviceCheck?
1
1
263
Jul ’25
"Not authorized to send Apple events to Finder"
Hi, We are trying to open an application "xyz.app" It worked fine until 15.1.1 versions. But facing issues with 15.2 and 15.3 The application is working fine when we navigate to xyz.app/Contents/MacOS/ and run applet in this directory. But the error ""Not authorized to send Apple events to Finder"" occurs when we are trying to open the app directly. Could someone please help me understand what might be causing this issue and how to resolve it?
0
1
288
Feb ’25
Application not getting identified after notarization
Hi folks We have a Developer ID Application which we create using electron. We made our last release for our Application on Nov'24 which was correctly working. Using the same code, we tried creating a notarized application again which started showing the following error while opening our Application. Monterey- M2- When we directly run the dmg on the dev machine, it does not give us the prompt. But if we download it from somewhere and run, the prompt comes up even in dev machine. We executed some commands to verify the notarization: 1- spctl --assess -vv /Applications/Refresh\ Pro.app On both dev machine and non-dev machine, the output was "accepted" /Applications/Refresh Pro.app: accepted source=Notarized Developer ID origin=Developer ID Application: Prograde Digital Incorporated (*******) 2- xcrun stapler validate /Applications/Refresh\ Pro.app On dev machine, we executed this command and the output is as follows. Processing: /Applications/Refresh Pro.app The validate action worked! 3- codesign -vvv --deep --strict /Applications/Refresh\ Pro.app/ /Applications/Refresh Pro.app: valid on disk /Applications/Refresh Pro.app: satisfies its Designated Requirement We have created a bug attaching the dmg. Please suggest anything we can try to make the release out the door. Bug link- https://feedbackassistant.apple.com/feedback/16811025
1
1
386
Mar ’25
Unable to Save Services ID Configuration — “PATCH Not Supported” Error
I’m trying to update the Domains and Redirects section for my Services ID configuration in Apple Developer (for Sign in with Apple). When I add new domains and click Save, nothing happens. In the browser console, I see a network request that fails with: PATCH not supported What I’ve tried so far: Logging out/in and refreshing the page Clearing browser cache and cookies Trying in Safari, Chrome, and incognito mode Verifying domain formatting (HTTPS, no trailing slash, domain is live) The issue persists in all browsers I’ve tested. Request: Is this a known issue with the Developer portal, or is there an alternative method to update my Services ID domains? Any guidance would be appreciated. Thanks,
1
1
171
Aug ’25
Receiving Apple SignIn profile info again after deleting account
We are currently trying to fix a bug when using SignIn with Apple. It appears that on some occasions we are not receiving a user's profile info (name, email) when a new account is created. After doing some investigation we believe this bug is due to the same Apple login being used as an already deleted account. ASF only appears to send profile info the very first time an Apple login is used. If that account is deleted and another is created with the same apple login we won't receive the profile info. As a result we are not in compliance with Apple's guidelines requiring that we use the provided profile info with Apple SigIn, and need to prompt users to enter it again. Is there a process in place to properly "clear" a user after their account is deleted in our system, so that the next time a user creates an account with the same Apple login, we receive their profile info again?
0
5
422
Mar ’25
Passkey's userVerificationPreference in authentication
Hi, I'm using webauthn.io to test my macOS Passkey application. When registering a passkey whichever value I set for User Verification, that's what I get when I check registrationRequest.userVerificationPreference on prepareInterface(forPasskeyRegistration registrationRequest: any ASCredentialRequest). However, when authenticating my passkey I can never get discouraged UV on prepareInterfaceToProvideCredential(for credentialRequest: any ASCredentialRequest). In the WWDC 2022 Meet Passkeys video, it is stated that Apple will always require UV when biometrics are available. I use a Macbook Pro with TouchID, but if I'm working with my lid closed, shouldn't I be able to get .discouraged?
0
1
337
1w
prepareInterfaceToProvideCredential .oneTimeCode case is not called
Since release of 18.4. prepareInterfaceToProvideCredential .oneTimeCode case is not called and instead prepareInterfaceForUserChoosingTextToInsert() is called. That is the wrong delegate for this case and it causes confusion for the users. Also, some TOTP fields are recognised however, the key icon button is not presented above the keyboard next to TOTP suggestions. I've also tested 18.5 and it has the same issue. provideOneTimeCodeWithoutUserInteraction works just fine.
2
1
127
May ’25
Issue with "NSUserTrackingUsageDescription" Blocking App Update Submission
Hi everyone, I’m currently facing an issue while trying to submit an update for my app to the App Store. The review process is blocking the update due to a "Privacy - Data Use and Sharing" warning, stating that our app requests "tracking purchase history for tracking purposes." However, we have already removed this functionality and deleted the NSUserTrackingUsageDescription key from our latest build. Despite this, the warning persists, and we are unable to proceed with the update. I have already contacted Apple Support, but in the meantime, I wanted to ask the community: Has anyone else encountered this issue, and if so, how did you resolve it? Is there a way to force a refresh of privacy-related settings in App Store Connect? Are there any additional steps we need to take to completely remove this tracking flag from our app submission? Any insights or guidance would be greatly appreciated! Thanks in advance for your help.
2
1
601
Feb ’25
Yubikey Authentication iPad/iOS26
Hey all, Question for the masses.... Does the Yubikey authentication have a OS dependency and it only works with a stable, public OS? Does Azure/Okta/Yubikey beta OS26? My CEO installed iPadOS 26 on his iPad and was not able to authenticate via Yubikey into our company environment. I ran the same scenario on my iPad using iPadOS 26 and I had the same results. Downgrading to iPAdOS doesn't pose these issues. I'm assuming something isn't fine-tuned yet?
1
1
380
Aug ’25
Credential Provider Extension UI Appears Only on Second “Continue” Tap
I’m having an issue with my Credential Provider Extension for passkey registration. On the browser I click on registration, in IOS i can select my App for passkey registration with a continue button. Wenn I click the continue button the prepareInterface(forPasskeyRegistration:) function is called but the MainInterface is not shown —it only appears when I click the continue button a second time. Here’s a simplified version of my prepareInterface method: override func prepareInterface(forPasskeyRegistration registrationRequest: ASCredentialRequest) { guard let request = registrationRequest as? ASPasskeyCredentialRequest, let identity = request.credentialIdentity as? ASPasskeyCredentialIdentity else { extensionContext.cancelRequest(withError: ASExtensionError(.failed)) return } self.identity = identity self.request = request log.info("prepareInterface called successfully") } In viewDidAppear, I trigger FaceID authentication and complete the registration process if register is true. However, the UI only shows after a second “Continue” tap. Has anyone encountered this behavior or have suggestions on how to ensure the UI appears immediately after prepareInterface is called? Could it be a timing or lifecycle issue with the extension context? Thanks for any insights!
1
1
135
Apr ’25