Numbers spreadsheet won't open

Hi.

I’d appreciate any advice regarding the issue described below.

Steps to reproduce the problem:

  1. Access iCloud.com from Safari on my Mac mini using my account.
  2. Create and save a Numbers spreadsheet.
  3. Access iCloud.com from Safari on an iPhone SE (2nd generation) using the same Apple account.
  4. Tap the file icon of the saved Numbers spreadsheet.
  5. Safari navigates to “about:blank” and displays an error message.
  6. Error message:

**This spreadsheet is unavailable. The owner stopped sharing, or you do not have permission to open this spreadsheet. **

I used to be able to view these files, but now none of the spreadsheets will open.

Environment: Intel Mac mini (2018) macOS Sequoia 15.7.7 Safari 26.3 iPhone SE (2020) iOS 26.5 Beta 4

What I’ve tried:

  • Suspecting a Safari issue, I installed Google Chrome on the iPhone and tried accessing iCloud.com, but encountered the same error.
  • Installed the Numbers app on the iPhone and accessed the files on iCloud — they open successfully.
  • Created and saved a new file using the Numbers app on the iPhone, then tried accessing it via Safari and Chrome through iCloud — the same error occurs.

Additional information: Other files on iCloud (such as Notes) can be opened across devices without any issues.

Installing the Numbers app on the iPhone allows me to view the files, but since I only need to view them (not edit or create new ones), I’d prefer not to install it if possible. This might be related to participating in the beta program (I’ve already submitted a report via Feedback Assistant). Would downgrading be advisable?

I could preview these Numbers files on iPhone6s(iOS 15.8.7) without Numbers app. iOS is too old, I could not install Numbers app.

Today, I confirmed that the Pages and Keynote apps are causing the same error. I can't view the files of these apps on my iPhone.

We appreciate your interest in participating in the forums! These forums are for questions about developing software and accessories for Apple platforms.

Your question seems related to a consumer feature and is better suited for the Apple Support Communities https://discussions.apple.com/welcome I would recommend to post it there instead of the developer forums.

Thank you for your reply.

At first, I asked my question on the Apple Support Community. However, I was advised to post it on developer.apple.com since my environment includes beta software,

I also submitted the same issue through the Feedback Assistant, but I have not received any response from anyone.

Since it seems that no one else is experiencing the same problem, I am planning to reset my iPhone.

Numbers spreadsheet won't open
 
 
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