Hello,
We have an assessment application that placing the device into Education Assessment Mode (also referred to as Single App Mode) to provide a secure exam environment.
On our test devices, Education Assessment Mode behaves as expected. While an assessment session is active, we have verified that third-party notifications (such as WhatsApp and Snapchat) do not appear.
However, one of our customers recently reported that during an active exam, a Snapchat notification was displayed while the device was still in Education Assessment Mode.
We have been unable to reproduce this behavior on any of our test devices, even after repeated testing with the same application.
Has anyone experienced similar behavior with education assessment mode?
Specifically:
Can there be any scenario where third-party notification banners are shown while an assessment session is active?
Are there any known edge cases or system conditions that could allow notifications to appear during Education Assessment Mode?
Is there any way to verify from the application that the assessment session is still fully enforced by the system?
We're also interested in knowing whether Apple is aware of any issues related to notification suppression while an education assessment mode is active.
Any insights would be greatly appreciated.
Thank you.
Topic:
App & System Services
SubTopic:
Notifications
Tags:
Assessment
Education
iPadOS
Device Management
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