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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
10
7
8.3k
2w
Documentation for group subscription renewals
I just caught the video for group and organization subscriptions. I haven't yet found documentation that describes how renewals work for the auto-renewable subscriptions when bought for a group. To reuse the video example of a run club, a coach might get a bulk of subscriptions for the team, for that season (or year). The next year might have a different number of club members, a mix of both new members, as well as some lapsed ones. The MDM portion talks about seat assignment so I think that would cover it for organizations, but what about groups?
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132
2w
SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
5
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698
2w
27/15.8.8 Bugs
I have iOS 27 and was renovating my bathroom when I decided to develop a few apps for the App Store. Unfortunately, the app has too many bugs and crashes on various devices, so I had to remove it from the App Store. How can I fix this problem? I was using iOS 27 on an iPhone 17 Air and iOS 15 on an iPhone 6s.
0
0
102
3w
Subscriptions Stuck in review
Hello! My subscriptions have been stuck in review for a while. I have been chasing my tail trying to get the sandbox purchases to work but the subscriptions are not returning after "sale". Is this because the subscriptions are still in review? Will the purchase ever return a product in the sandbox environment if the products are still in review? How do we get the subscriptions approved? I have submitted them with the app multiple times. The app is rejected because I can't complete it without the subscriptions but the subscriptions are never reviewed. Help!
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258
3w
React Native IAP: getProducts returns empty array in TestFlight despite complete configuration
Hi everyone, I’m currently developing an iOS app using React Native and implementing consumable In-App Purchases (IAP). I'm facing an issue where getProducts returns an empty array without any error messages when testing on a TestFlight build. I have already completed the following setup: Agreements, Tax, and Banking: All forms are signed and the status is "Active" in App Store Connect. Product Configuration: The Consumable product is created in App Store Connect with the status "Ready to Submit". App Store Connect Integration: The product is correctly linked under the "In-App Purchases and Subscriptions" section of the App version. Xcode Capability: The "In-App Purchase" capability has been added to the project. Implementation: The Product ID in my React Native code (using react-native-iap) matches the ID in App Store Connect exactly. Despite these steps, the product list remains empty. Are there any hidden requirements or specific configurations for TestFlight that I might have missed? Any guidance would be greatly appreciated. Thanks!
1
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381
3w
Show StoreKit errors as custom alert
Hi, I am planning to show the StoreKitError as alerts, I have corresponding custom Error so that I can show meaningful error messages. Reason I wanted to display error alert messages that describe the underlying error so that when in production and user faces this error I would be able to reason about the error and try to resolve the error in a app update or Appstore Connect change. If I display a generic error I wouldn't know the cause of the error, but is there is a security risk in display the following kind of messages? Proposed UI error messages: | Error | UI alert message | | ------------------------------------ | ----------------------------------------------- | | StoreKitError.notEntitled | App is not entitled to make this request. | | PurchaseError.invalidOfferSignature | Invalid offer signature. | Questions From a security / user perspective is it risky / wrong to show an error message like the ones pasted above? Or are there some errors I shouldn't explicitly state? Or is there a better / preferred approach?
0
1
208
3w
manageSubscriptionsSheet resulting in "No connection"
I have an iOS app (SwiftUI) that includes recurring subscriptions. To allow users to manage their subscriptions I have implemented manageSubscriptionsSheet according to apple documentation. When I published the app last year for iOS17 and iOS18 this was working well. Now I have gotten a user report that this features yields No connection error instead of the abonnements on iOS26. I have tested on my iPad running iOS 26 as well as on the simulator with iOS 26 and 18. In all cases I get the error. I can press Retry in the dialog and am prompted for AppStore credentials After entering them, again the same error. I can not find a single hint on why and how to fix it. Best wishes, Volker
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172
3w
StoreKit 2 Product.displayPrice returns USD while purchase dialog shows EUR
Hi, I'm testing my first auto-renewable subscription using StoreKit 2 and TestFlight. When loading products via: let products = try await Product.products(for: ids) the product is returned successfully, but product.displayPrice shows: $4.99 even though: My App Store account is located in Germany. The app is only intended for the German market. The native Apple purchase sheet displays the correct price in EUR. The subscription pricing is configured correctly in App Store Connect. The subscription is still in "Ready to Submit / Prepare for Submission" state and has not yet been approved. Example: print(product.displayPrice) returns: $4.99 while the StoreKit purchase dialog shows: 5,99 € Has anyone seen this behavior before? Is this expected for new subscriptions in TestFlight/Sandbox before the first App Review approval, or could there be another reason why displayPrice differs from the actual purchase dialog? Thanks!
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296
3w
In-App Purchase Resources
General: Forums topic: StoreKit Forums tag: In-App Purchase App Store Pathway Simple and safe In-App Purchases Auto-renewable subscriptions In-App Purchase documentation Getting started with In-App Purchase using StoreKit views documentation Supporting business model changes by using the app transaction documentation Testing at all stages of development with Xcode and the sandbox documentation App Store Server Notifications documentation App Store Server API documentation Simplifying your implementation by using the App Store Server Library documentation TN3185: Troubleshooting In-App Purchases availability in Xcode technote TN3186: Troubleshooting In-App Purchases availability in the sandbox technote TN3188: Troubleshooting In-App Purchases availability in the App Store technote Understanding StoreKit workflows sample code Implementing a store in your app using the StoreKit API sample code What’s new in StoreKit and In-App Purchase video
0
0
250
4w
Non renewing subscriptions upload new binary
My non renewing subscriptions got rejected as I move from subscription to one time payment model. It says "In order to approve your new In-App Purchase business model, we have to verify the purchasability of the items being sold. Please upload a new binary and make sure that your new In-App Purchase products are available for purchase at the time of review." But the thing is I uploaded to new builds since then and both got approved and live but this error is still stuck. Submit for review is greyed out.
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201
4w
In-app purchase fails on Apple Silicon Mac
I'm testing IPhone and iPad Apps on Apple Silicon Macs. When I purchase In-app product in the app on Apple Silicon Mac, the payment receipt is not created, so the purchase fails. In console log, it says it doesn't have permission to write to the file. storekitagent [6913DE38_SK1] Error writing receipt (5095 bytes) to file:///Users/XXXX/Library/Containers/90FE2A60-9FDF-4ECF-848F-CE3D396322CA/Data/StoreKit/sandboxReceipt: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “sandboxReceipt” in the folder “StoreKit”" UserInfo={NSFilePath=/Users/XXXX/Library/Containers/90FE2A60-9FDF-4ECF-848F-CE3D396322CA/Data/StoreKit/sandboxReceipt, NSUnderlyingError=0x14202c920 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} The App is using Original API for In-App Purchase written in Objective-C. When I purchase in-app product, the app calls SKPaymentQueue::addPayment. And then it gets paymentQueue:updatedTransactions callback with SKPaymentTransactionStatePurchased. This means that the payment was successful. But the receipt is not created so I can't continue the after process. I'm testing with sandbox in-app purchase. I have tested several times and confirmed that on macOS Monterey 12.2 the receipt is created successfully, but on macOS Ventura 13.2 the receipt isn't created. I think there is something to do with macOS version. Does anyone have any solutions? Here is a very similar thread on apple developer forum. (And there too has no anwsers)  https://developer.apple.com/forums/thread/719505
8
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1.9k
4w
IAP not being shared to family
Hi! I’ve just recently launched a feature that could be subscribed to (.autoRenewable) or alternatively unlocked with a one-time purchase (.nonConsumable). I want both methods to be shareable with Family Sharing, however at launch I had forgotten to enable Family Sharing on the one-time unlock. I enabled it like one hour after launch. As I understand it, when I consult Transaction.currentEntitlements on a family device, both IAPs should just show up. This works with the subscription, but not with the unlock – even for people who have purchased it two days after I made it shareable, which sounds like enough time for the setting change to propagate. When I load the products now, using Product.products(for: productIDs), both the sub and the unlock report that isFamilyShareable is true. Could the unlock IAP be in a buggy state on the App Store side, where it’s nominally shareable but doesn’t actually get shared when purchased? And if so, how can this be resolved? If not, what am I doing wrong? 😅 Thanks for your time 🙏
2
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222
May ’26
SKStoreReviewController.requestReview limits not working?
We're currently having an issue with our app where the review prompt is displaying for the user too often. I know the documentation says that: If the person hasn’t rated or reviewed your app on this device, StoreKit displays the ratings and review request a maximum of three times within a 365-day period. If the person has rated or reviewed your app on this device, StoreKit displays the ratings and review request if the app version is new, and if more than 365 days have passed since the person’s previous review. From this post I can see that there's an updated API that is recommended AppStore.requestReview(in:). Is there a currently known bug with the SKStoreReviewController version that would cause the review prompt to display outside of the limitations? Locally we're seeing a limit of 3 prompts in the same session but a few days later, we get the same 3 prompt limit when it's should have been limited for another year. Does using the AppStore version just fix our issue? Is it actually a different API?
1
0
277
May ’26
DID_FAIL_TO_RENEW (v2 Notifcation)
Hello, I would like to understand the possible end-user journey when a subscription transitions into the DID_FAIL_TO_RENEW state. During this period—when the App Store continues to retry billing for up to 60 days, or until the user resolves the billing issue or cancels the subscription is the user allowed to purchase the same subscription again? If so, my understanding is that this would follow a resubscribe flow, rather than an initial purchase flow. Could you please confirm and provide further details on how this scenario is expected to behave?
1
0
314
May ’26
Can't verify my identity for sandbox can not receive verification code
I'm trying to use a sandbox account, and am stuck on the verification stage. My primary number (my personal iPhone phone number) has been used too many time, as I've used it to set up many devices. My personal mobile number is tied to a physical SIM in my iPhone 12 Pro. Now I'm trying to use a Freedom Mobile eSIM, and can successfully send and received texts to/from myself, other people, to/from Freedom Mobile as well. Setting up the sandbox account (my email address with a +3 at the end of it) I choose USE A DIFFERENT NUMBER and my eSIM number is shown along with my "Freedom" description of the eSIM right below it. The Verification Code page appears, but I never get a verification code. I click on DID NOT GET A VERIFICATION CODE? and try trigger a phone call and do not get that either. I've reset my eSIM, I've reset my iPhone's networking, I've rebooted my phone many times, I've un/re-installed the app and TestFlight. I'm willing to try anything here, but is it possible because my personal mobile number (which is tied to my personal Apple ID) not having any spare slots (or whatever we call them) that is why the eSIM is also being impeded, although not telling me that is why? Can Apple increase the number of verifications I can do with my primary mobile number? So I can nevermind this eSIM? Can Apple try text me on my eSIM, and see if there is some sort of generic Apple issue with it and not just this sandbox system?
3
0
372
May ’26
How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
Replies
10
Boosts
7
Views
8.3k
Activity
2w
Documentation for group subscription renewals
I just caught the video for group and organization subscriptions. I haven't yet found documentation that describes how renewals work for the auto-renewable subscriptions when bought for a group. To reuse the video example of a run club, a coach might get a bulk of subscriptions for the team, for that season (or year). The next year might have a different number of club members, a mix of both new members, as well as some lapsed ones. The MDM portion talks about seat assignment so I think that would cover it for organizations, but what about groups?
Replies
1
Boosts
0
Views
132
Activity
2w
Pay for subscription over 12 months support in other countries
Can you share the reasons why the new payment model for subscriptions is not supported in the US? Maybe this is coming in the future but not announced yet. I didn't see anything in the StoreKit announcements saying it was extended but that doesn't mean I didn't miss something.
Replies
1
Boosts
0
Views
106
Activity
2w
Offer code + free trial
Is redeeming an offer code during an active introductory free trial a supported flow with StoreKit?
Replies
1
Boosts
0
Views
145
Activity
2w
SKStoreReviewController requestReviewInScene: does not display review prompt in debug builds on iOS 26.5 beta (23F5043k)
[SKStoreReviewController requestReviewInScene:] no longer displays the review prompt in debug/development builds on iOS 26.5 beta (23F5043k and 23F5043g). According to Apple's documentation, the review prompt should always appear in debug builds to facilitate testing. This was working in previous iOS versions (iOS 26.4 and older). Steps to reproduce: Run app from Xcode in debug configuration on a device running iOS 26.5 beta (23F5043k or 23F5043g) Call [SKStoreReviewController requestReviewInScene:windowScene] with a valid, foreground-active UIWindowScene Observe that the method executes without error (scene is valid per NSLog) but no review prompt appears Expected: Review prompt should display in debug builds Actual: No prompt appears, despite the scene being valid and foreground-active This worked correctly on previous iOS versions (26.4) so looks like this bug was introduced in 26.5 Beta versions. I have already filed a bug report in Feedback Assistant with number: FB22445620
Replies
5
Boosts
0
Views
698
Activity
2w
27/15.8.8 Bugs
I have iOS 27 and was renovating my bathroom when I decided to develop a few apps for the App Store. Unfortunately, the app has too many bugs and crashes on various devices, so I had to remove it from the App Store. How can I fix this problem? I was using iOS 27 on an iPhone 17 Air and iOS 15 on an iPhone 6s.
Replies
0
Boosts
0
Views
102
Activity
3w
Subscriptions Stuck in review
Hello! My subscriptions have been stuck in review for a while. I have been chasing my tail trying to get the sandbox purchases to work but the subscriptions are not returning after "sale". Is this because the subscriptions are still in review? Will the purchase ever return a product in the sandbox environment if the products are still in review? How do we get the subscriptions approved? I have submitted them with the app multiple times. The app is rejected because I can't complete it without the subscriptions but the subscriptions are never reviewed. Help!
Replies
1
Boosts
0
Views
258
Activity
3w
React Native IAP: getProducts returns empty array in TestFlight despite complete configuration
Hi everyone, I’m currently developing an iOS app using React Native and implementing consumable In-App Purchases (IAP). I'm facing an issue where getProducts returns an empty array without any error messages when testing on a TestFlight build. I have already completed the following setup: Agreements, Tax, and Banking: All forms are signed and the status is "Active" in App Store Connect. Product Configuration: The Consumable product is created in App Store Connect with the status "Ready to Submit". App Store Connect Integration: The product is correctly linked under the "In-App Purchases and Subscriptions" section of the App version. Xcode Capability: The "In-App Purchase" capability has been added to the project. Implementation: The Product ID in my React Native code (using react-native-iap) matches the ID in App Store Connect exactly. Despite these steps, the product list remains empty. Are there any hidden requirements or specific configurations for TestFlight that I might have missed? Any guidance would be greatly appreciated. Thanks!
Replies
1
Boosts
0
Views
381
Activity
3w
Show StoreKit errors as custom alert
Hi, I am planning to show the StoreKitError as alerts, I have corresponding custom Error so that I can show meaningful error messages. Reason I wanted to display error alert messages that describe the underlying error so that when in production and user faces this error I would be able to reason about the error and try to resolve the error in a app update or Appstore Connect change. If I display a generic error I wouldn't know the cause of the error, but is there is a security risk in display the following kind of messages? Proposed UI error messages: | Error | UI alert message | | ------------------------------------ | ----------------------------------------------- | | StoreKitError.notEntitled | App is not entitled to make this request. | | PurchaseError.invalidOfferSignature | Invalid offer signature. | Questions From a security / user perspective is it risky / wrong to show an error message like the ones pasted above? Or are there some errors I shouldn't explicitly state? Or is there a better / preferred approach?
Replies
0
Boosts
1
Views
208
Activity
3w
manageSubscriptionsSheet resulting in "No connection"
I have an iOS app (SwiftUI) that includes recurring subscriptions. To allow users to manage their subscriptions I have implemented manageSubscriptionsSheet according to apple documentation. When I published the app last year for iOS17 and iOS18 this was working well. Now I have gotten a user report that this features yields No connection error instead of the abonnements on iOS26. I have tested on my iPad running iOS 26 as well as on the simulator with iOS 26 and 18. In all cases I get the error. I can press Retry in the dialog and am prompted for AppStore credentials After entering them, again the same error. I can not find a single hint on why and how to fix it. Best wishes, Volker
Replies
2
Boosts
0
Views
172
Activity
3w
StoreKit 2 Product.displayPrice returns USD while purchase dialog shows EUR
Hi, I'm testing my first auto-renewable subscription using StoreKit 2 and TestFlight. When loading products via: let products = try await Product.products(for: ids) the product is returned successfully, but product.displayPrice shows: $4.99 even though: My App Store account is located in Germany. The app is only intended for the German market. The native Apple purchase sheet displays the correct price in EUR. The subscription pricing is configured correctly in App Store Connect. The subscription is still in "Ready to Submit / Prepare for Submission" state and has not yet been approved. Example: print(product.displayPrice) returns: $4.99 while the StoreKit purchase dialog shows: 5,99 € Has anyone seen this behavior before? Is this expected for new subscriptions in TestFlight/Sandbox before the first App Review approval, or could there be another reason why displayPrice differs from the actual purchase dialog? Thanks!
Replies
1
Boosts
0
Views
296
Activity
3w
In-App Purchase Resources
General: Forums topic: StoreKit Forums tag: In-App Purchase App Store Pathway Simple and safe In-App Purchases Auto-renewable subscriptions In-App Purchase documentation Getting started with In-App Purchase using StoreKit views documentation Supporting business model changes by using the app transaction documentation Testing at all stages of development with Xcode and the sandbox documentation App Store Server Notifications documentation App Store Server API documentation Simplifying your implementation by using the App Store Server Library documentation TN3185: Troubleshooting In-App Purchases availability in Xcode technote TN3186: Troubleshooting In-App Purchases availability in the sandbox technote TN3188: Troubleshooting In-App Purchases availability in the App Store technote Understanding StoreKit workflows sample code Implementing a store in your app using the StoreKit API sample code What’s new in StoreKit and In-App Purchase video
Replies
0
Boosts
0
Views
250
Activity
4w
Non renewing subscriptions upload new binary
My non renewing subscriptions got rejected as I move from subscription to one time payment model. It says "In order to approve your new In-App Purchase business model, we have to verify the purchasability of the items being sold. Please upload a new binary and make sure that your new In-App Purchase products are available for purchase at the time of review." But the thing is I uploaded to new builds since then and both got approved and live but this error is still stuck. Submit for review is greyed out.
Replies
1
Boosts
0
Views
201
Activity
4w
Downgrade during a Free Trial period
Could you help clarify the expected behavior in downgrade scenarios during a Free Trial period? Does Apple trigger billing immediately for the downgraded plan, or does the change take effect only after the Free Trial window completes?
Replies
0
Boosts
0
Views
123
Activity
4w
In-app purchase fails on Apple Silicon Mac
I'm testing IPhone and iPad Apps on Apple Silicon Macs. When I purchase In-app product in the app on Apple Silicon Mac, the payment receipt is not created, so the purchase fails. In console log, it says it doesn't have permission to write to the file. storekitagent [6913DE38_SK1] Error writing receipt (5095 bytes) to file:///Users/XXXX/Library/Containers/90FE2A60-9FDF-4ECF-848F-CE3D396322CA/Data/StoreKit/sandboxReceipt: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “sandboxReceipt” in the folder “StoreKit”" UserInfo={NSFilePath=/Users/XXXX/Library/Containers/90FE2A60-9FDF-4ECF-848F-CE3D396322CA/Data/StoreKit/sandboxReceipt, NSUnderlyingError=0x14202c920 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} The App is using Original API for In-App Purchase written in Objective-C. When I purchase in-app product, the app calls SKPaymentQueue::addPayment. And then it gets paymentQueue:updatedTransactions callback with SKPaymentTransactionStatePurchased. This means that the payment was successful. But the receipt is not created so I can't continue the after process. I'm testing with sandbox in-app purchase. I have tested several times and confirmed that on macOS Monterey 12.2 the receipt is created successfully, but on macOS Ventura 13.2 the receipt isn't created. I think there is something to do with macOS version. Does anyone have any solutions? Here is a very similar thread on apple developer forum. (And there too has no anwsers)  https://developer.apple.com/forums/thread/719505
Replies
8
Boosts
0
Views
1.9k
Activity
4w
IAP not being shared to family
Hi! I’ve just recently launched a feature that could be subscribed to (.autoRenewable) or alternatively unlocked with a one-time purchase (.nonConsumable). I want both methods to be shareable with Family Sharing, however at launch I had forgotten to enable Family Sharing on the one-time unlock. I enabled it like one hour after launch. As I understand it, when I consult Transaction.currentEntitlements on a family device, both IAPs should just show up. This works with the subscription, but not with the unlock – even for people who have purchased it two days after I made it shareable, which sounds like enough time for the setting change to propagate. When I load the products now, using Product.products(for: productIDs), both the sub and the unlock report that isFamilyShareable is true. Could the unlock IAP be in a buggy state on the App Store side, where it’s nominally shareable but doesn’t actually get shared when purchased? And if so, how can this be resolved? If not, what am I doing wrong? 😅 Thanks for your time 🙏
Replies
2
Boosts
0
Views
222
Activity
May ’26
SKStoreReviewController.requestReview limits not working?
We're currently having an issue with our app where the review prompt is displaying for the user too often. I know the documentation says that: If the person hasn’t rated or reviewed your app on this device, StoreKit displays the ratings and review request a maximum of three times within a 365-day period. If the person has rated or reviewed your app on this device, StoreKit displays the ratings and review request if the app version is new, and if more than 365 days have passed since the person’s previous review. From this post I can see that there's an updated API that is recommended AppStore.requestReview(in:). Is there a currently known bug with the SKStoreReviewController version that would cause the review prompt to display outside of the limitations? Locally we're seeing a limit of 3 prompts in the same session but a few days later, we get the same 3 prompt limit when it's should have been limited for another year. Does using the AppStore version just fix our issue? Is it actually a different API?
Replies
1
Boosts
0
Views
277
Activity
May ’26
DID_FAIL_TO_RENEW (v2 Notifcation)
Hello, I would like to understand the possible end-user journey when a subscription transitions into the DID_FAIL_TO_RENEW state. During this period—when the App Store continues to retry billing for up to 60 days, or until the user resolves the billing issue or cancels the subscription is the user allowed to purchase the same subscription again? If so, my understanding is that this would follow a resubscribe flow, rather than an initial purchase flow. Could you please confirm and provide further details on how this scenario is expected to behave?
Replies
1
Boosts
0
Views
314
Activity
May ’26
Auto renewing subscription removed from sale entering "Grace period"
When an auto renewing subscription is "Developer removed from sale", any auto renewal should fail. Will this make the subscription enter billing "Grace Period"? Our expectation is that the rewal would fail without entering a "Grace Period".
Replies
3
Boosts
1
Views
833
Activity
May ’26
Can't verify my identity for sandbox can not receive verification code
I'm trying to use a sandbox account, and am stuck on the verification stage. My primary number (my personal iPhone phone number) has been used too many time, as I've used it to set up many devices. My personal mobile number is tied to a physical SIM in my iPhone 12 Pro. Now I'm trying to use a Freedom Mobile eSIM, and can successfully send and received texts to/from myself, other people, to/from Freedom Mobile as well. Setting up the sandbox account (my email address with a +3 at the end of it) I choose USE A DIFFERENT NUMBER and my eSIM number is shown along with my "Freedom" description of the eSIM right below it. The Verification Code page appears, but I never get a verification code. I click on DID NOT GET A VERIFICATION CODE? and try trigger a phone call and do not get that either. I've reset my eSIM, I've reset my iPhone's networking, I've rebooted my phone many times, I've un/re-installed the app and TestFlight. I'm willing to try anything here, but is it possible because my personal mobile number (which is tied to my personal Apple ID) not having any spare slots (or whatever we call them) that is why the eSIM is also being impeded, although not telling me that is why? Can Apple increase the number of verifications I can do with my primary mobile number? So I can nevermind this eSIM? Can Apple try text me on my eSIM, and see if there is some sort of generic Apple issue with it and not just this sandbox system?
Replies
3
Boosts
0
Views
372
Activity
May ’26