StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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Wrong value for storekit custom purchase link allowed regions entitlement
Greetings fellow devs, After accepting the Alternative Terms Addendum for Apps in the EU and adding the Storekit External Purchases or Offers capability via App Store Connect in our app identifier, the entitlement showing up in xcode is com.apple.developer.storekit.custom-purchase-link.allowed-regions and has the value 'jp'. How can we change the value for that entitlement to 'gr'? We tried changing it in xcode, but we get the error <Provisioning profile "iOS Team Provisioning Profile: [app identifier]" doesn't match the entitlements file's value for the com.apple.developer.storekit.custom-purchase-link.allowed-regions entitlement.>. In Certificates, Identifiers and Profiles in the developer account there is no way to configure that capability. We sent a request to support and they only gave a link to documentation and to the forum here. We have a completed every business agreement requested and we have chosen Greece as the organisation region and the app's availability region wherever possible. We haven't found anywhere that Japan would be chosen to explain the entitlement given. So where can this entitlement about allowed regions be configured? Xcode version is 16.4 and iOS minimum deployments is 18
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appTransactionID after App Transfer
We began storing our users' appTransactionID as a quick lookup identifier for purchase history as it is back-dated and consistent between installs and can be signed by Apple. We've read through both the Storekit documentation and the app transfer documentation, but wanted to verify that a users appTransactionID remains consistent after an app has been transferred from one Apple developer account to another (assuming they have the proper shared secret info)? Basically, would the new developer team be seeing the same appTransactionID our current team sees for an existing user post-transfer?
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StoreKit appAccountToken Not Preserved During Apple ID Email Migration
I'm encountering an issue with the App Store Server API where the appAccountToken is not preserved when users migrate their Apple ID email addresses. I've submitted Feedback Assistant ticket FB18709241 but wanted to check if anyone else has experienced this and get community input on best practices. The Issue When a user migrates their Apple ID from one email to another (e.g., from olduser@example.com to newuser@icloud.com), the App Store creates a new subscription transaction with a different originalTransactionId, but the appAccountToken is not carried forward from the original transaction. What I'm Seeing note: these values are fake When querying /inApps/v1/subscriptions/{originalTransactionId} with the either post-migration transaction ID or the pre-migration transaction ID, the API returns both transactions: Pre-migration transaction (status: 2 - inactive): originalTransactionId: "12345678910111" Contains: "appAccountToken": "abc123-def456-ghi789" Post-migration transaction (status: 1 - active): originalTransactionId: "67891011121314" Missing: appAccountToken entirely The Problem The appAccountToken is our only way to link App Store subscriptions to user accounts. Without it on the new transaction: Users lose access to premium features despite having valid subscriptions Server-side renewal notifications can't be matched to user accounts Manual support intervention is required for each affected user Questions for the Community Has anyone else encountered this issue with Apple ID migrations? What's the recommended approach for handling this scenario? Is there an alternative mechanism to maintain the subscription-to-user linkage across migrations? Questions for Apple Engineers Is this the expected behavior, or should the appAccountToken be preserved? Are there any planned improvements to handle this migration scenario? What's the best practice for developers to handle this case? Interestingly, both the old and new transaction IDs return the same JSON response from the App Store Server API, suggesting Apple maintains internal linkage between these transactions, but the appAccountToken isn't carried forward to the active transaction. Any insights or similar experiences would be greatly appreciated! Thank you!! Feedback Assistant: FB18709241
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190
Jul ’25
StoreKit access in keyboard extensions
Hello Apple team, We would like to access the user's available purchases from the keyboard extension. Making purchases directly from the keyboard is a great benefit, but we assume it is intentionally disabled to prevent abuse or fraudulent purchase attempts. What we care about the most is determining if the user has an item that contains a discount or a free trial to personalize messaging when we suggest the user go to the app and make a purchase. We hope you'd consider revising your policy around StoreKit usage.
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Need assistance preventing renewals for inactive promotional trial subscriptions
Can anyone advise on this? We distributed promotional trial codes for our app Ask Dolly. These 1-month free trials are set to renew and charge users in March 2026. A segment of users redeemed the promo codes but never created accounts or opened the app. We don't have their contact information to notify them. Our CEO has directed us to prevent these inactive subscriptions from renewing to avoid charging users who never engaged with the service. We've downloaded the Subscription and Offer Code Redemption reports from App Store Connect, but cannot map Apple's Subscriber IDs to our user database (we only store Transaction IDs). This prevents us from identifying which specific subscriptions to cancel. What We Need: Assistance preventing renewals for promotional subscriptions where users have had zero app sessions/opens as of the end of February. These trials will start to renew on March 3, 2026. We need to resolve this before then to avoid charging inactive users. Can you help us either: Cancel subscriptions associated with promo codes that show zero app engagement, or Provide guidance on how to programmatically identify and cancel these subscriptions?
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69
Feb ’26
"appAccountToken" mismatched in sandbox environment
We're seeing some strange behavior of the appAccountToken when passing it to a purchase in the sandbox environment. Normally we'd expect the same account token to be set on the resulting verfication, but that's not the case. Instead the token seems to be persisted on the API side and reused for some amount of time, meaning there's a mismatch and the connection between account and purchase is lost. This happens consistently even if we send new tokens on each purchase. Has there been any updates to purchase flow in the sandbox environment on Apple's side? .purchase( options: [.appAccountToken(token)] )
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How to check if user still have valid subscription?
Is there an API Endpoint that I can call to check if user still have valid subscription? I want to be sure that his subscription renewal was succesful (ie: I dont want to give him another month/year/.. if his latest renewal wasnt successful) Would GET https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} be the correct API endpoint to call? But I wonder, after subscription auto-renews, do we still use the same transactionId to check whether his subs is still valid?
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54
Jul ’25
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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117
May ’25
Subscribe button does nothing in App Review, but In
Hello, My app "MyCourses" (bundle id: com.ahmedbaqer.mycourses) was rejected under Guideline 2.1 because "No action followed when we tapped the button to subscribe to a course" on iPadOS 26.1. When I run the same code (version 1.0.0 (11)) from Xcode on a real device using a StoreKit configuration file (In App Purchase.storekit), the purchase flow works correctly: When I tap the "Subscribe via Apple" button, the App Store purchase sheet appears. The purchase completes successfully and unlocks the course. I use the in_app_purchase Flutter plugin and queryProductDetails to load products. However, when I install the build via TestFlight (and in App Review), tapping the same "Subscribe via Apple" button does nothing – which matches the behavior described by App Review. From my logs it looks like queryProductDetails is returning an empty productDetails list in that environment. For In‑App Purchases: I created 7 non‑consumable products in App Store Connect. Their Product IDs exactly match the IDs in my In App Purchase.storekit file (used only for local Xcode testing). All IAPs are now in "Waiting for Review" status and are linked to the iOS app version 1.0.0 (11) in the “In‑App Purchases and Subscriptions” section. At the time of the original review, some IAPs were in "Developer Action Needed / Rejected" state, so I suspect queryProductDetails may have returned no products and the reviewer saw no action after tapping the button. My questions: When IAP products are in "Waiting for Review" and linked to the app version, should queryProductDetails return them during App Review / TestFlight, or do they need to be fully approved first? Is there any additional configuration required so that the subscribe button reliably shows the App Store purchase sheet for reviewers (for example, any specific StoreKit / sandbox settings)? Are there recommended best practices to show a clearer error state when queryProductDetails returns no products, so that App Review understands this is a configuration / IAP-status issue rather than a UI bug? Any guidance from Apple engineers or other developers who faced a similar situation would be greatly appreciated. Thanks in advance.
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Nov ’25
Verification failed with status INVALID_CHAIN_LENGTH
我正在通过集成app-store-server-library-java来实现 iap服务端校验。我参照了官网提供的Verification Usage 的代码,运行的时候异常信息如下: at com.apple.itunes.storekit.verification.ChainVerifier.verifyChainWithoutCaching(ChainVerifier.java:98) at com.apple.itunes.storekit.verification.ChainVerifier.verifyChain(ChainVerifier.java:71) at com.apple.itunes.storekit.verification.SignedDataVerifier.decodeSignedObject(SignedDataVerifier.java:186) at com.apple.itunes.storekit.verification.SignedDataVerifier.verifyAndDecodeTransaction(SignedDataVerifier.java:72) 我的代码如下: import com.apple.itunes.storekit.model.ResponseBodyV2DecodedPayload; import com.apple.itunes.storekit.verification.SignedDataVerifier; import com.apple.itunes.storekit.verification.VerificationException; import com.auth0.jwt.JWT; import com.auth0.jwt.interfaces.DecodedJWT; import java.io.FileInputStream; import java.io.FileNotFoundException; import java.io.InputStream; import java.util.Base64; import java.util.Set; public class ExampleVerification { public static void main(String[] args) throws FileNotFoundException { String bundleId = "com.example"; Environment environment = Environment.SANDBOX; Set<InputStream> rootCAs = Set.of( new FileInputStream("AppleRootCA-G3.cer"), new FileInputStream("AppleRootCA-G2.cer") ); Long appAppleId = null; // appAppleId must be provided for the Production environment SignedDataVerifier signedPayloadVerifier = new SignedDataVerifier(rootCAs, bundleId, appAppleId, environment, true); String appTransactionJWS = "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.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.2ZO5xsx-yywP4IyaDz4KQ3mq181ZGwlX2uANSm-kHq50KIdMMUDveMsCrcZmHdzLH2rpfPsXKaIMdM25Hdcuuw"; DecodedJWT unverifiedJWT = JWT.decode(appTransactionJWS); String header = unverifiedJWT.getHeader(); System.out.println(new String(Base64.getDecoder().decode(header))); try { signedPayloadVerifier.verifyAndDecodeTransaction(appTransactionJWS); } catch (VerificationException e) { e.printStackTrace(); } } } 查看了ChainVerifier.java 源代码,发现 private static final int EXPECTED_CHAIN_LENGTH = 3; // <--- 关键常量 // ... PublicKey verifyChainWithoutCaching(String[] certificates, boolean performRevocationChecking, Date effectiveDate) throws VerificationException { // ... 解析证书代码 ... if (parsedCertificates.size() != EXPECTED_CHAIN_LENGTH) { throw new VerificationException(VerificationStatus.INVALID_CHAIN_LENGTH); // <--- 抛出异常点 } // ... 后续验证代码 ... } appTransactionJWS是来自客户端的沙盒环境。 我发现沙盒环境的jws总是包含一个证书,而后端验证又必须要求三个证书,请问这个问题如何解决。
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Oct ’25
subscriptionPeriod.unit returns both .week AND .day for weekly subscriptions?
After creating a new weekly subscription option, I get inconsistent results for subscriptionPeriod. In local testing with a synced or a un-synced StoreKit file I am getting unit == .week (as expected) whereas in TestFlight I am getting unit == .day. This makes unit.localizedDescriptionsomewhat unusable in the paywall. Am I missing something? Or is this bug or a limitation of StoreKit and/or TestFlight and/or newly created subscription options? Affected code (in a custom SubscriptionStoreControlStyle): private func priceDisplay(for pickerOption: Configuration.PickerOption) -> String { var result = "" if pickerOption.introductoryOffer != nil { result += NSLocalizedString("then", comment: "") + " " } result += pickerOption.displayPrice if let unit = pickerOption.subscriptionPeriod?.unit { result += " / " + unit.localizedDescription } return result } private func percentageSaved(for pickerOption: Configuration.PickerOption, allOptions: [Product]) -> Int? { guard let subscriptionPeriod = pickerOption.subscriptionPeriod, subscriptionPeriod != .weekly else { return nil } let weeklyOption = allOptions.first { otherOption in otherOption.subscription?.subscriptionPeriod == .weekly } guard let weeklyOption, weeklyOption.price > 0 else { return nil } let percentageSaved = 100 - (pickerOption.price / (weeklyOption.price * 52)) * 100 return Int((percentageSaved as NSNumber).doubleValue) }
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154
Oct ’25
In-App Subscriptions Not Fetching in Sandbox or Production (expo-iap / React Native / Bare Workflow)
Hi everyone, I’m encountering an issue with my in-app subscriptions setup. When I test using the StoreKit configuration file in Xcode, everything works correctly — the subscriptions are fetched and I can simulate purchases without any issues. However, when I switch to the Sandbox or Production environment, my app fails to fetch the available products from Apple’s servers. The call to fetchProducts (from the expo-iap library) returns an empty array. Here’s some context about my setup: Framework: React Native (Expo Bare Workflow) Library: expo-iap Products: Auto-renewable subscriptions StoreKit Configuration: Synced with App Store Connect Status: Subscription Plans are approved in App Store Connect I’ve verified the following: The product identifiers in code match exactly with those in App Store Connect. The app is signed with the correct bundle ID. I’m testing with a Sandbox account (logged in via Settings -> Developer -> Sandbox Tester Account). Despite this, the response from Apple’s servers still contains an empty array. Has anyone experienced something similar with expo-iap or in general when moving from StoreKit configuration to Sandbox/Production? Any suggestions on what else I could check or common pitfalls I might be missing? Thanks in advance!
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Oct ’25
in-app purchases suddenly appear as unpurchased.
We have received reports from users that their in-app purchases suddenly appear as unpurchased. We would like to know the cause of this issue. Our implementation does not use a server; purchases are determined solely on the client side. These reports often occur after updating the app version, but we have been unable to reproduce the issue in our development environment.
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Sep ’25
How to test each status of Get All Subscription Statuses of App Store Server API
I am currently using the App Store Server API Get All Subscription Statuses in the app I am in charge of. Please let me confirm the following regarding Get All Subscription Statuses. ■Prerequisites The language used is Objective-c, and I am using both XCode 15 and 16. I also have an App Store Connect account. ■Questions Is it possible to set and test each status of the App Store Server API Get All Subscription Statuses with TestFlight?
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Mar ’25
Purchase Confirmation Letter
Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto
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Jun ’25
SubscriptionStoreView Not Working
Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?
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117
Jun ’25
Issues with Promotional Offers — Purchase Fails or Discount Not Applied
I am developing and testing Apple Promotional Offers and encountered issues during implementation. Purchase Failure When using the following API, the promotional purchase sheet is displayed, but after attempting payment, the transaction fails. API: public static func promotionalOffer( offerID: String, keyID: String, nonce: UUID, signature: Data, timestamp: Int ) -> Product.PurchaseOption Observed behavior: Alert shows: Unable to Purchase [Environment: Xcode] Not Eligible for Offer Console logs: AMSErrorDomain Code=305 ASDErrorDomain Code=3903 Discount Not Applied When calling this API, there are no errors, but the promotional price is not applied, and the user still sees the original price. API: public static func promotionalOffer( _ offerID: String, compactJWS: String ) -> [Product.PurchaseOption] Questions Does Promotional Offers support testing with .storekit files in Xcode? Can Promotional Offers be tested with sandbox accounts using real offers configured in App Store Connect? How should I troubleshoot and resolve the above issues? • Could it be related to the subscription history of the sandbox account? • Do I need to use TestFlight instead of Xcode to test certain scenarios? • Could this be caused by signature parameters or StoreKit configuration?
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Sep ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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226
Jun ’25
Wrong value for storekit custom purchase link allowed regions entitlement
Greetings fellow devs, After accepting the Alternative Terms Addendum for Apps in the EU and adding the Storekit External Purchases or Offers capability via App Store Connect in our app identifier, the entitlement showing up in xcode is com.apple.developer.storekit.custom-purchase-link.allowed-regions and has the value 'jp'. How can we change the value for that entitlement to 'gr'? We tried changing it in xcode, but we get the error <Provisioning profile "iOS Team Provisioning Profile: [app identifier]" doesn't match the entitlements file's value for the com.apple.developer.storekit.custom-purchase-link.allowed-regions entitlement.>. In Certificates, Identifiers and Profiles in the developer account there is no way to configure that capability. We sent a request to support and they only gave a link to documentation and to the forum here. We have a completed every business agreement requested and we have chosen Greece as the organisation region and the app's availability region wherever possible. We haven't found anywhere that Japan would be chosen to explain the entitlement given. So where can this entitlement about allowed regions be configured? Xcode version is 16.4 and iOS minimum deployments is 18
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92
Activity
3w
appTransactionID after App Transfer
We began storing our users' appTransactionID as a quick lookup identifier for purchase history as it is back-dated and consistent between installs and can be signed by Apple. We've read through both the Storekit documentation and the app transfer documentation, but wanted to verify that a users appTransactionID remains consistent after an app has been transferred from one Apple developer account to another (assuming they have the proper shared secret info)? Basically, would the new developer team be seeing the same appTransactionID our current team sees for an existing user post-transfer?
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Activity
3w
StoreKit appAccountToken Not Preserved During Apple ID Email Migration
I'm encountering an issue with the App Store Server API where the appAccountToken is not preserved when users migrate their Apple ID email addresses. I've submitted Feedback Assistant ticket FB18709241 but wanted to check if anyone else has experienced this and get community input on best practices. The Issue When a user migrates their Apple ID from one email to another (e.g., from olduser@example.com to newuser@icloud.com), the App Store creates a new subscription transaction with a different originalTransactionId, but the appAccountToken is not carried forward from the original transaction. What I'm Seeing note: these values are fake When querying /inApps/v1/subscriptions/{originalTransactionId} with the either post-migration transaction ID or the pre-migration transaction ID, the API returns both transactions: Pre-migration transaction (status: 2 - inactive): originalTransactionId: "12345678910111" Contains: "appAccountToken": "abc123-def456-ghi789" Post-migration transaction (status: 1 - active): originalTransactionId: "67891011121314" Missing: appAccountToken entirely The Problem The appAccountToken is our only way to link App Store subscriptions to user accounts. Without it on the new transaction: Users lose access to premium features despite having valid subscriptions Server-side renewal notifications can't be matched to user accounts Manual support intervention is required for each affected user Questions for the Community Has anyone else encountered this issue with Apple ID migrations? What's the recommended approach for handling this scenario? Is there an alternative mechanism to maintain the subscription-to-user linkage across migrations? Questions for Apple Engineers Is this the expected behavior, or should the appAccountToken be preserved? Are there any planned improvements to handle this migration scenario? What's the best practice for developers to handle this case? Interestingly, both the old and new transaction IDs return the same JSON response from the App Store Server API, suggesting Apple maintains internal linkage between these transactions, but the appAccountToken isn't carried forward to the active transaction. Any insights or similar experiences would be greatly appreciated! Thank you!! Feedback Assistant: FB18709241
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190
Activity
Jul ’25
StoreKit access in keyboard extensions
Hello Apple team, We would like to access the user's available purchases from the keyboard extension. Making purchases directly from the keyboard is a great benefit, but we assume it is intentionally disabled to prevent abuse or fraudulent purchase attempts. What we care about the most is determining if the user has an item that contains a discount or a free trial to personalize messaging when we suggest the user go to the app and make a purchase. We hope you'd consider revising your policy around StoreKit usage.
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80
Activity
3w
What happens next if Consent is Revoked?
The tutorial only says a notification will be sent, but what happens next..? what should we do about the child account..? are we blocking them..? what happens on the child account? https://developer.apple.com/documentation/storekit/testing-age-assurance-in-sandbox
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59
Activity
Feb ’26
Need assistance preventing renewals for inactive promotional trial subscriptions
Can anyone advise on this? We distributed promotional trial codes for our app Ask Dolly. These 1-month free trials are set to renew and charge users in March 2026. A segment of users redeemed the promo codes but never created accounts or opened the app. We don't have their contact information to notify them. Our CEO has directed us to prevent these inactive subscriptions from renewing to avoid charging users who never engaged with the service. We've downloaded the Subscription and Offer Code Redemption reports from App Store Connect, but cannot map Apple's Subscriber IDs to our user database (we only store Transaction IDs). This prevents us from identifying which specific subscriptions to cancel. What We Need: Assistance preventing renewals for promotional subscriptions where users have had zero app sessions/opens as of the end of February. These trials will start to renew on March 3, 2026. We need to resolve this before then to avoid charging inactive users. Can you help us either: Cancel subscriptions associated with promo codes that show zero app engagement, or Provide guidance on how to programmatically identify and cancel these subscriptions?
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69
Activity
Feb ’26
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
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183
Activity
Aug ’25
"appAccountToken" mismatched in sandbox environment
We're seeing some strange behavior of the appAccountToken when passing it to a purchase in the sandbox environment. Normally we'd expect the same account token to be set on the resulting verfication, but that's not the case. Instead the token seems to be persisted on the API side and reused for some amount of time, meaning there's a mismatch and the connection between account and purchase is lost. This happens consistently even if we send new tokens on each purchase. Has there been any updates to purchase flow in the sandbox environment on Apple's side? .purchase( options: [.appAccountToken(token)] )
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20
Activity
3d
How to check if user still have valid subscription?
Is there an API Endpoint that I can call to check if user still have valid subscription? I want to be sure that his subscription renewal was succesful (ie: I dont want to give him another month/year/.. if his latest renewal wasnt successful) Would GET https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} be the correct API endpoint to call? But I wonder, after subscription auto-renews, do we still use the same transactionId to check whether his subs is still valid?
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54
Activity
Jul ’25
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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117
Activity
May ’25
Subscribe button does nothing in App Review, but In
Hello, My app "MyCourses" (bundle id: com.ahmedbaqer.mycourses) was rejected under Guideline 2.1 because "No action followed when we tapped the button to subscribe to a course" on iPadOS 26.1. When I run the same code (version 1.0.0 (11)) from Xcode on a real device using a StoreKit configuration file (In App Purchase.storekit), the purchase flow works correctly: When I tap the "Subscribe via Apple" button, the App Store purchase sheet appears. The purchase completes successfully and unlocks the course. I use the in_app_purchase Flutter plugin and queryProductDetails to load products. However, when I install the build via TestFlight (and in App Review), tapping the same "Subscribe via Apple" button does nothing – which matches the behavior described by App Review. From my logs it looks like queryProductDetails is returning an empty productDetails list in that environment. For In‑App Purchases: I created 7 non‑consumable products in App Store Connect. Their Product IDs exactly match the IDs in my In App Purchase.storekit file (used only for local Xcode testing). All IAPs are now in "Waiting for Review" status and are linked to the iOS app version 1.0.0 (11) in the “In‑App Purchases and Subscriptions” section. At the time of the original review, some IAPs were in "Developer Action Needed / Rejected" state, so I suspect queryProductDetails may have returned no products and the reviewer saw no action after tapping the button. My questions: When IAP products are in "Waiting for Review" and linked to the app version, should queryProductDetails return them during App Review / TestFlight, or do they need to be fully approved first? Is there any additional configuration required so that the subscribe button reliably shows the App Store purchase sheet for reviewers (for example, any specific StoreKit / sandbox settings)? Are there recommended best practices to show a clearer error state when queryProductDetails returns no products, so that App Review understands this is a configuration / IAP-status issue rather than a UI bug? Any guidance from Apple engineers or other developers who faced a similar situation would be greatly appreciated. Thanks in advance.
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229
Activity
Nov ’25
Verification failed with status INVALID_CHAIN_LENGTH
我正在通过集成app-store-server-library-java来实现 iap服务端校验。我参照了官网提供的Verification Usage 的代码,运行的时候异常信息如下: at com.apple.itunes.storekit.verification.ChainVerifier.verifyChainWithoutCaching(ChainVerifier.java:98) at com.apple.itunes.storekit.verification.ChainVerifier.verifyChain(ChainVerifier.java:71) at com.apple.itunes.storekit.verification.SignedDataVerifier.decodeSignedObject(SignedDataVerifier.java:186) at com.apple.itunes.storekit.verification.SignedDataVerifier.verifyAndDecodeTransaction(SignedDataVerifier.java:72) 我的代码如下: import com.apple.itunes.storekit.model.ResponseBodyV2DecodedPayload; import com.apple.itunes.storekit.verification.SignedDataVerifier; import com.apple.itunes.storekit.verification.VerificationException; import com.auth0.jwt.JWT; import com.auth0.jwt.interfaces.DecodedJWT; import java.io.FileInputStream; import java.io.FileNotFoundException; import java.io.InputStream; import java.util.Base64; import java.util.Set; public class ExampleVerification { public static void main(String[] args) throws FileNotFoundException { String bundleId = "com.example"; Environment environment = Environment.SANDBOX; Set<InputStream> rootCAs = Set.of( new FileInputStream("AppleRootCA-G3.cer"), new FileInputStream("AppleRootCA-G2.cer") ); Long appAppleId = null; // appAppleId must be provided for the Production environment SignedDataVerifier signedPayloadVerifier = new SignedDataVerifier(rootCAs, bundleId, appAppleId, environment, true); String appTransactionJWS = "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.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.2ZO5xsx-yywP4IyaDz4KQ3mq181ZGwlX2uANSm-kHq50KIdMMUDveMsCrcZmHdzLH2rpfPsXKaIMdM25Hdcuuw"; DecodedJWT unverifiedJWT = JWT.decode(appTransactionJWS); String header = unverifiedJWT.getHeader(); System.out.println(new String(Base64.getDecoder().decode(header))); try { signedPayloadVerifier.verifyAndDecodeTransaction(appTransactionJWS); } catch (VerificationException e) { e.printStackTrace(); } } } 查看了ChainVerifier.java 源代码,发现 private static final int EXPECTED_CHAIN_LENGTH = 3; // <--- 关键常量 // ... PublicKey verifyChainWithoutCaching(String[] certificates, boolean performRevocationChecking, Date effectiveDate) throws VerificationException { // ... 解析证书代码 ... if (parsedCertificates.size() != EXPECTED_CHAIN_LENGTH) { throw new VerificationException(VerificationStatus.INVALID_CHAIN_LENGTH); // <--- 抛出异常点 } // ... 后续验证代码 ... } appTransactionJWS是来自客户端的沙盒环境。 我发现沙盒环境的jws总是包含一个证书,而后端验证又必须要求三个证书,请问这个问题如何解决。
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85
Activity
Oct ’25
subscriptionPeriod.unit returns both .week AND .day for weekly subscriptions?
After creating a new weekly subscription option, I get inconsistent results for subscriptionPeriod. In local testing with a synced or a un-synced StoreKit file I am getting unit == .week (as expected) whereas in TestFlight I am getting unit == .day. This makes unit.localizedDescriptionsomewhat unusable in the paywall. Am I missing something? Or is this bug or a limitation of StoreKit and/or TestFlight and/or newly created subscription options? Affected code (in a custom SubscriptionStoreControlStyle): private func priceDisplay(for pickerOption: Configuration.PickerOption) -> String { var result = "" if pickerOption.introductoryOffer != nil { result += NSLocalizedString("then", comment: "") + " " } result += pickerOption.displayPrice if let unit = pickerOption.subscriptionPeriod?.unit { result += " / " + unit.localizedDescription } return result } private func percentageSaved(for pickerOption: Configuration.PickerOption, allOptions: [Product]) -> Int? { guard let subscriptionPeriod = pickerOption.subscriptionPeriod, subscriptionPeriod != .weekly else { return nil } let weeklyOption = allOptions.first { otherOption in otherOption.subscription?.subscriptionPeriod == .weekly } guard let weeklyOption, weeklyOption.price > 0 else { return nil } let percentageSaved = 100 - (pickerOption.price / (weeklyOption.price * 52)) * 100 return Int((percentageSaved as NSNumber).doubleValue) }
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154
Activity
Oct ’25
In-App Subscriptions Not Fetching in Sandbox or Production (expo-iap / React Native / Bare Workflow)
Hi everyone, I’m encountering an issue with my in-app subscriptions setup. When I test using the StoreKit configuration file in Xcode, everything works correctly — the subscriptions are fetched and I can simulate purchases without any issues. However, when I switch to the Sandbox or Production environment, my app fails to fetch the available products from Apple’s servers. The call to fetchProducts (from the expo-iap library) returns an empty array. Here’s some context about my setup: Framework: React Native (Expo Bare Workflow) Library: expo-iap Products: Auto-renewable subscriptions StoreKit Configuration: Synced with App Store Connect Status: Subscription Plans are approved in App Store Connect I’ve verified the following: The product identifiers in code match exactly with those in App Store Connect. The app is signed with the correct bundle ID. I’m testing with a Sandbox account (logged in via Settings -> Developer -> Sandbox Tester Account). Despite this, the response from Apple’s servers still contains an empty array. Has anyone experienced something similar with expo-iap or in general when moving from StoreKit configuration to Sandbox/Production? Any suggestions on what else I could check or common pitfalls I might be missing? Thanks in advance!
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165
Activity
Oct ’25
in-app purchases suddenly appear as unpurchased.
We have received reports from users that their in-app purchases suddenly appear as unpurchased. We would like to know the cause of this issue. Our implementation does not use a server; purchases are determined solely on the client side. These reports often occur after updating the app version, but we have been unable to reproduce the issue in our development environment.
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104
Activity
Sep ’25
How to test each status of Get All Subscription Statuses of App Store Server API
I am currently using the App Store Server API Get All Subscription Statuses in the app I am in charge of. Please let me confirm the following regarding Get All Subscription Statuses. ■Prerequisites The language used is Objective-c, and I am using both XCode 15 and 16. I also have an App Store Connect account. ■Questions Is it possible to set and test each status of the App Store Server API Get All Subscription Statuses with TestFlight?
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71
Activity
Mar ’25
Purchase Confirmation Letter
Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto
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85
Activity
Jun ’25
SubscriptionStoreView Not Working
Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?
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117
Activity
Jun ’25
Issues with Promotional Offers — Purchase Fails or Discount Not Applied
I am developing and testing Apple Promotional Offers and encountered issues during implementation. Purchase Failure When using the following API, the promotional purchase sheet is displayed, but after attempting payment, the transaction fails. API: public static func promotionalOffer( offerID: String, keyID: String, nonce: UUID, signature: Data, timestamp: Int ) -> Product.PurchaseOption Observed behavior: Alert shows: Unable to Purchase [Environment: Xcode] Not Eligible for Offer Console logs: AMSErrorDomain Code=305 ASDErrorDomain Code=3903 Discount Not Applied When calling this API, there are no errors, but the promotional price is not applied, and the user still sees the original price. API: public static func promotionalOffer( _ offerID: String, compactJWS: String ) -> [Product.PurchaseOption] Questions Does Promotional Offers support testing with .storekit files in Xcode? Can Promotional Offers be tested with sandbox accounts using real offers configured in App Store Connect? How should I troubleshoot and resolve the above issues? • Could it be related to the subscription history of the sandbox account? • Do I need to use TestFlight instead of Xcode to test certain scenarios? • Could this be caused by signature parameters or StoreKit configuration?
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121
Activity
Sep ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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226
Activity
Jun ’25