We are trying to develop an app that will be responsible for managing 5000+ managed iPads through Intune MDM. The user flow is to have a device locked to a single app when a user is not logged in, but to make the device available to other apps once a user is authenticated.
We already tried UIAccessibility GuidedAccess Mode and autonomous single app mode but those were not sufficient due to our need to be able to toggle this from the background. When the device may be asleep.
So another way we could achieve this functionality would be to control all app access under a launching mechanism. That way we could allow one app to be visible in our MDM configuration and try to access our business app through that using deep links.
If this were to work, we would have to be able to hide an app and still make it launchable from the manager.
Any ideas? Thanks
Device Management
RSS for tagAllow administrators to securely and remotely configure enrolled devices using Device Management.
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Hello,
we use an MDM profile that enables FDA for our program. The Identifier is set to be the path to our program. We'd like to have a profile that allows multiple CodeSignatures. Our older programs are signed with a different certificate than the current ones.
We tried deploying 2 profiles (one for the 'old certificate' signed binary and the other for the 'new certificate' signed binary). But it looks like that MacOS accepts only one.
I have also tried to use ProfileCreator to generate a profile with 2 entries, but it fails to do it. Manually editing the XML file and adding new entries does not work either.
I'd like to know if there's a workaround for this issue.
I am using system_profiler command to check on the installed application list from mac device.
**Terminal command to check installed java version - **
But while running /usr/sbin/system_profiler SPApplicationsDataType -xml , I cant able to find Java as an installed application.
Is this a known issue or do we have any alternative workaround to fetch the same?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
Application Services
Command Line Tools
During MDM Automated Device Enrollment of Apple TV, the web view defined by configuration_web_url is not working. We are using the web view to display the usage policy for all devices. While the web view functions correctly for other devices, it is resulting in an error specifically for Apple TV. Could you please clarify whether Apple plans to implement support for this feature on Apple TV in the future or if it will not be supported?
Referring to configuration_web_url in: https://developer.apple.com/documentation/devicemanagement/profile
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Apple TV
Apple Business Manager
Device Management
May I know the checking mechanism for the ios Provisioning profile? Is my Apple app distributed by MDM inside the organisation? If the Provisioning profile is expired , what is the behaviour when user run the App and how to perform the checking mechanism , is it performed at user client side device or Apple server via online access.
I am having an issue with duplicated SCEP client certificates on an iOS device.
We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate.
We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app.
We have found no way to remove these duplicated certificates other than factory reset the devices.
This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
Topic:
Business & Education
SubTopic:
Device Management
In Device management profile,
VPN.VPN.OnDemandRulesElement
Action->Disconnect
Example payload:
OnDemandEnabled1OnDemandRules
ActionDisconnectInterfaceMatchCellular
When install my vpn payload with above configuration, I was unable to connect vpn manually when i try with wifi interface
Based on the doc, VPN should tear down when i connect with specific type interface(here cellular) i was unable to connec the vpn when i'm in cellular network good but when i connect to wifi still the same is happening. Is this a bug? tried in ios 18
Topic:
Business & Education
SubTopic:
Device Management
I have created a jwt token with headers
{
'typ': 'JWT',
'alg': 'RS256'
}
and claim as :
{
'iss': dep server UUID from Accounts call,
'iat': epoc time in seconds,
'jti': random uuid,
'service_type': 'com.apple.maid'
}
And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
Topic:
Business & Education
SubTopic:
Device Management
I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked.
However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked.
Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working.
May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app.
Thank you so much.
How to test ManagedAppConfigurationProvider without MDM ?
Task { /* Configuration provider task */
for await configuration in configurationProvider.configurations(MyAppConfiguration.self) {
self.configuration = configuration ?? MyAppConfiguration.defaultConfiguration
}
}
Can the existence of a configuration be simulated, e.g. by storing a mocked configuration in UserDefaults? The UserDefaults key "com.apple.configuration.managed" seems not relevant here.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Frameworks
Managed Settings
Device Management
Hello all,
We have built our own MDM solution as we plan to support quite a few devices running iOS.
Manual activation is running fine and devices are checking in.
We have setup ABM with Device management service setup and linked to our MDM. We have added reseller via Apple customer number and purchased devices are showing in ABM. We have setup default management service assignment as well.
When we are setting up a device it gives an error:
Remote Management
The configuration for your iPhone could not be downloaded from .
cancelled
Error in the device log is as follows:
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> cannot accept the authentication method NSURLAuthenticationMethodClientCertificate
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> auth completion disp=2 cred=0x0
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> summary for task failure {transaction_duration_ms=285, response_status=-1, connection=7, reused=1, reused_after_ms=0, request_start_ms=0, request_duration_ms=0, response_start_ms=0, response_duration_ms=0, request_bytes=0, request_throughput_kbps=0, response_bytes=0, response_throughput_kbps=0, cache_hit=false}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: TLS Client Certificates encountered error 1:89
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> finished with error [-999] Error Domain=NSURLErrorDomain Code=-999 UserInfo={NSErrorFailingURLStringKey=, NSErrorFailingURLKey=, _NSURLErrorRelatedURLSessionTaskErrorKey=, _NSURLErrorFailingURLSessionTaskErrorKey=, NSLocalizedDescription=}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: encountered error(1:89)
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: cleaning up
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: summary for unused connection {protocol="http/1.1", domain_lookup_duration_ms=0, connect_duration_ms=0, secure_connection_duration_ms=0, private_relay=false, idle_duration_ms=0}
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> failed to communicate with the MDM server. Error: NSURLError:Desc : cancelled
Domain : NSURLErrorDomain
Code : -999
Extra info:
{
NSErrorFailingURLKey = "https://mdm.domainname/enroll";
NSErrorFailingURLStringKey = "https://mdm.domainname/enroll";
"_NSURLErrorFailingURLSessionTaskErrorKey" = "LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>";
"_NSURLErrorRelatedURLSessionTaskErrorKey" = (
"LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>"
);
}
how can i generate MDM Push Certificate for my own MDM server. Please guide me on that.
We’re looking for best practices to remotely update iOS apps that are deployed in Single App Mode (SAM) or Autonomous Single App Mode (ASAM), managed through MDM.
Imagine a typical use case: an iPad installed as a self-service kiosk at an airport restaurant. We need to update the app periodically without:
Displaying any prompts to the user
Relying on the user to approve or initiate the update (since the device is unattended)
Sending technicians onsite, as many devices are in remote locations
MDM providers have stated, “This is how Apple handles it,” without offering a workable solution. We’re hoping someone here has experience or suggestions for:
Seamless or silent app updates in SAM/ASAM
Update workflows that avoid interruptions or user interaction
Any proven strategies or automation options under MDM supervision
Any insight or documented approaches would be greatly appreciated.
Thank you!
Topic:
Business & Education
SubTopic:
Device Management
I am checking the response of DeviceInformation Command to collect network information from iPad.
On iPad(iPad Pro 11, M4) devices that use WiFi without inserting Usim or Esim, network values such as CurrentMCC and ICCID are received in response to the DeviceInformation command.
cf.)Even though it may be garbage value, I blurred the unique information just in case.
<key>ServiceSubscriptions</key>
<array>
<dict>
<key>CarrierSettingsVersion</key>
<string>61.0</string>
<key>CurrentCarrierNetwork</key>
<string></string>
<key>CurrentMCC</key>
<string>450</string>
<key>CurrentMNC</key>
<string>08</string>
<key>EID</key>
<string>blah blah</string>
<key>ICCID</key>
<string>blah balh</string>
<key>IMEI</key>
<string>blah blah</string>
<key>IsDataPreferred</key>
<true/>
<key>IsRoaming</key>
<true/>
<key>IsVoicePreferred</key>
<false/>
<key>Label</key>
<string>Provisioning</string>
<key>LabelID</key>
<string>00000000-0000-0000-0000-000000000000</string>
<key>PhoneNumber</key>
<string></string>
<key>Slot</key>
<string>CTSubscriptionSlotOne</string>
<key>SubscriberCarrierNetwork</key>
<string>iPad</string>
</dict>
</array>
This is a bit weird. If I collect the same information from an iPhone(iPhone 15 Pro Max) that only uses wifi and does not use Usim or Esim, it does not respond with values like ICCID, CurrentMCC, etc.
<key>ServiceSubscriptions</key>
<array>
<dict>
<key>IMEI</key>
<string>blah blah</string>
<key>Slot</key>
<string>CTSubscriptionSlotOne</string>
</dict>
<dict>
<key>EID</key>
<string>blah blah</string>
<key>IMEI</key>
<string>blah blah</string>
<key>Slot</key>
<string>CTSubscriptionSlotTwo</string>
</dict>
</array>
I'm confused by the network information collected. Is there a reason why the collected network information of iPad and iPhone are different?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
iOS
iPadOS
Core Telephony
Device Management
I am trying to find clarification on something. We are seeing strange cases where customer devices seem to unenroll themselves after a period of MDM inactivity. This seems to tie into roughly when their identity certificate has expired. We can't confirm this because the device has since unenrolled.
Is there any case where an Apple device will automatically unenroll if it's identity certificate has expired?
This doesn't always seem to happen - I had a device respond immediately after being switched off for a year - but could this be down to some devices being DEP enrolled and others manually enrolled?
Topic:
Business & Education
SubTopic:
Device Management
As we know, we can't add restrictions payload in the mobileconfig when registing the device.
We are developing MDM by ourselfs, met some trouble.
Please help.
Topic:
Business & Education
SubTopic:
Device Management
I have come across this Hideable attribute for managed apps, introduced in iOS 18.1, and I've encountered some behavior that seems to contradict the official documentation.
According to Apple's documentation for app.managed.yaml, setting the Hideable key to false under the Attributes section should prevent a user from hiding the app. The documentation explicitly states:
If false, the system prevents the user from hiding the app. It doesn't affect the user's ability to leave it in the App Library, while removing it from the Home Screen.
I have configured this in my app.managed.yaml and successfully applied the profile to my test device via our MDM server. However, I am still able to hide the application from both the Home Screen and the App Library.
Here are the steps I'm taking to hide the app:
Long-press the app icon on Home Screen
Select "Require Touch ID"
Select "Hide and Require Touch ID"
Authenticate using Touch ID
Select "Hide App"
After these steps, the app is no longer visible on the Home Screen or in the App Library, which is contrary to the behavior described in the documentation for when Hideable is set to false.
My question is:
Is this a known issue or a potential bug in iOS 18.1? Or, is there an additional configuration profile or a specific device supervision requirement that I might be missing to enforce this restriction correctly?
Any clarification would be greatly appreciated!
Thank you!
I tried the new feature of macOS 26.0 com.apple.configuration.app.managed.
A configuration and its activation are defined with the data like this.
InstallBehavior:
Install: Required
License:
Assignment: Device
iOSApp: true
AppStoreID: '1113153706'
After distributing the configuration with DeclarativeDevicement MDM command, an error is notified via status channel app.managed.list.
"managed": {
"list": [
{
"state": "failed",
"declaration-identifier": "1424a813-113f-5de0-9a75-38bf64f22673",
"identifier": "com.microsoft.skype.teams",
"name": "Microsoft Teams"
}
]
}
What am I missing in the settings?
Thank you
Topic:
Business & Education
SubTopic:
Device Management
I'm currently testing app updates using the App:Managed declarative device management payload, and I have a question regarding app update status reporting.
Presently, by subscribing to the app.managed.list status item, we can retrieve a list of managed applications along with their installation status. Additionally, we enable automatic updates for managed App Store apps using the UpdateBehavior.AutomaticAppUpdates key.
However, especially when a critical application update is initiated, we frequently find ourselves needing more detailed information about the update process. For instance, having status items similar to softwareupdate.install-state and softwareupdate.failure-reason would be incredibly helpful for user troubleshooting.
My question is: Is there a way to obtain a similar level of detailed, real-time status updates for app updates?
Any insights you might have, or existing methods to achieve this, would be greatly appreciated.
Thank you.
I want to install Chrome extension via configuration profile without user needing to go to System Settings and install profile manually.
Can i install configuraation profile by making user only interact with my app?