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Unable to Activate your phone
Same issue with brand new iPhone xs (was used only few month) after replacing broken screen shame that's Apple's way to force you to buy another iPhone I will never buy Apple products again after spending so much money on MacBooks and iPhones
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191
Jan ’25
how to determine the Account Holder for a company / organization's Developer membership?
Greetings everyone, this is my first post here...thanks in advance for any guidance you may have. I work for a non-profit (charity status) and was attempting to sign up for a Developer account, with a fee waiver, in order to do some work for our organization that requires Developer access (enabling Sign In With Apple on a Discourse forum). I've received an e-mail from Developer Support saying my application was denied because there is already an Account Holder for our company's "existing membership." We are a small team that experiences a lot of turnover, and I presume this has to do with a predecessor. I've written back to support and am awaiting a reply, but am concerned they might only reply to whatever e-mail address is associated with this "existing membership" and that very well might be an inactive mailbox in our Google Workspace. I've explained all that and asked Apple if they can please let me know who this previous contact is. It's been a few days, while I'm waiting I thought I would ask if there is any other way to look up the contact for a given organization, or if I just need to wait and hope to hear back from Developer Support? Thanks for any advice.
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401
Jan ’25
PDF issues
Since the last Mac software upgrade, PDF's off my IMac are not being printed or aligned correctly. I have multiple printers and multiple apps and it all prints the same. This is not a "printer driver" issue or an app issue. I am suspecting that this may be an issue since upgrading to Sequonia 15.4.1. Looking to see if others have had this issue. Thanks.
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101
May ’25
Battery drain
I bought my iphone 15 pro a month before this year open box having batter health 96 but now within a month it has dropped to 91. Is this sudden drop normal . And what is the reason for this drop ?
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52
May ’25
ScreenTime: Block the Messages, Phone, Camera apps
I want to limit my child's phone usage at night by allowing them to scan a QR code to enforce app limitations via ScreenTime. When they scan the QR code, I'm still unable to prevent them from accessing the Phone, Messages, and Camera app via ScreenTime. Is there a way I can block or heavily restrict their access to these three apps via ScreenTime? How do I prevent my child from undoing or evading the ScreenTime enforcement I'm trying to enforce?
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118
May ’25
Issues with iPhone Mirroring
Hi! About a month ago (somewhere around the release of iOS 18.4.1 and MacOS 15.4.1) I started having issues with the iPhone Mirroring app, saying that it's unable to connect to iPhone, although it worked seamlessly before. In error console log I see this chain of events: error 19:00:51.054054+0200 iPhone Mirroring unable to get entitlements for client task. Error: nil error 19:00:51.054074+0200 iPhone Mirroring AppleEvent sender is not entitled error 19:00:51.098453+0200 iPhone Mirroring Tearing down the session due to: noCompatiblePhone error 19:00:51.139329+0200 iPhone Mirroring CAML error:727: No such class `LKEventHandler' error 19:00:51.139342+0200 iPhone Mirroring CAML error:727: Unknown value element `LKEventHandler' error 19:00:51.139349+0200 iPhone Mirroring CAML error:727: `o' element must have `type' attribute I tried literally every solution I could find, including deleting all possible preferences, but to no avail. It also might be worth mentioning that since these issues started, I can't AirPlay from my iPhone to my Mac unless I switch the "Allow Airplay for" option to either "Anyone on the same network" or "Everyone". Can anyone tell me if this may be something connected to those latest updates, or is there anything else I can try on my end? Thanks in advance!
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185
Apr ’25
Bug Reporting - Best way to report?
What is the best way to adhoc report bugs in an Apple OS? For example I'm experiencing a bug with macOS where the following occurs: In home office I have connected network drives that are part of my login items. I want them to mount in Finder automaticallly. When out of the office I get prompts about the missing drives that are persistent and cannot be dismissed with one click. Macos 15.2 and earlier has, since I can recall, REPEATEDLY prompted about these missing drives to the point I want to put a fist through the screen. I'm not sure why people aren't setting the world on fire over this bug or why Apple allows it to remain.
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401
Jan ’25
How to disable auto restart on iOS 18
I have an iPhone 12 mini and I am currently using it as a modem for my router. Previously it was running iOS 14, but the DHCP on iOS 14 doesn't work and Apple didn't fix it until iOS 15. Recently I upgraded the system to iOS 18.4 to get DHCP back, but I got a bigger problem. The iPhone will restart itself after 3 days, and then I just lost internet connection. The hotspot will not be turned on until I climbed on my bookshelf to unlock my phone. After I googled it, I found that it is a feature that Apple introduced in iOS 18.1. While I couldn't find any setting to turn it off. If this cannot be controlled by the user, then it is anyway a BUG than a feature.
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86
Apr ’25
MetalTools.framework Missing/Corrupted
Like I said in the title, it looks like MetalTools.framework is missing or corrupted. I think I saw that the symbolic link was broken. They look like aliases in the finder, but I can't find the original. This was a problem with Ventura (using the last compatible Xcode version) and Sequoia 15.2 (Xcode 16.2). I didn't use Xcode before that. Note that none of my apps need Metal API (I don't think). I only noticed it when Xcode gave an error regarding Metal. Sorry this is so long; I hope the Terminal info will help. I don't want to reinstall Sequoia and this has been a problem since at least Ventura. Recommendations? ls -l /System/Library/PrivateFrameworks/MetalTools.framework/ total 0 lrwxr-xr-x 1 root wheel 27 Dec 7 01:11 MetalTools -> Versions/Current/MetalTools lrwxr-xr-x 1 root wheel 26 Dec 7 01:11 Resources -> Versions/Current/Resources drwxr-xr-x 4 root wheel 128 Dec 7 01:11 Versions ls -la /System/Library/PrivateFrameworks/MetalTools.framework/ total 0 drwxr-xr-x 5 root wheel 160 Dec 7 01:11 . drwxr-xr-x 1885 root wheel 60320 Dec 7 01:11 .. lrwxr-xr-x 1 root wheel 27 Dec 7 01:11 MetalTools -> Versions/Current/MetalTools lrwxr-xr-x 1 root wheel 26 Dec 7 01:11 Resources -> Versions/Current/Resources drwxr-xr-x 4 root wheel 128 Dec 7 01:11 Versions codesign -v /System/Library/PrivateFrameworks/MetalTools.framework/MetalTools /System/Library/PrivateFrameworks/MetalTools.framework/MetalTools: No such file or directory ls -la /System/Library/PrivateFrameworks/MetalTools.framework/Versions/ total 0 drwxr-xr-x 4 root wheel 128 Dec 7 01:11 . drwxr-xr-x 5 root wheel 160 Dec 7 01:11 .. drwxr-xr-x 4 root wheel 128 Dec 7 01:11 A lrwxr-xr-x 1 root wheel 1 Dec 7 01:11 Current -> A ls -la /System/Library/PrivateFrameworks/MetalTools.framework/Versions/A/ total 0 drwxr-xr-x 4 root wheel 128 Dec 7 01:11 . drwxr-xr-x 4 root wheel 128 Dec 7 01:11 .. drwxr-xr-x 10 root wheel 320 Dec 7 01:11 Resources drwxr-xr-x 3 root wheel 96 Dec 7 01:11 _CodeSignature Note - -rwxr-xr-x 1 root wheel MetalTools should be in the above list (according to ChatGPT) system_profiler SPDisplaysDataType Intel UHD Graphics 630 and AMD Radeon Pro 5500M (includes: Metal Support: Metal 3 Playground code => "Metal is supported." Default device: Apple iOS simulator GPU. Thanks, Ashley
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599
Dec ’24
Mac OS 15.5 beta (24F5053j)
Hello everyone, I recently installed the following update (today) : Version 15.5 beta (24F5053j). Since rebooting, my Thunderbolt ports have stopped working. I contacted Apple Support, but they simply advised me to wait for the next update, without being able to give me a specific timeframe.... Result: my USB-C external monitors are no longer recognized. Have any of you encountered the same problem? Do you have any tips or solutions to reactivate the Thunderbolt ports? Thanks in advance for your help!
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54
Apr ’25
Default Browser issue of Edge Mac
OS macOS 15.4.1 What steps will reproduce the problem? (0) Make sure you have other third-party browsers on your computer, and that their names start with a letter before "M", for me it is Arc browser. (1) Install a previous version of Edge Mac Canary (it can be downloaded from official web site:https://www.microsoft.com/en-us/edge/download/insider?cc=1&cs=426423789&form=MA13FJ). If you don't have an older version, you can download and save the current version, and then try the below steps after a day or two. (2) Eject the DMG from the Finder Sidebar. (3) Switch to the System Settings panel, set the "Default web browser" as Edge Mac Canary just installed. (4) Click a URL link from Notes, it will open in Edge Mac Canary. (5) Navigate to "Settings"->"About Microsoft Edge" in Edge and wait for the update information to show that update is complete (it will auto update to the latest version). (6) Check current result of "Default web browser" in System Settings again. What is the expected result? The "Default web browser" should still be Edge Canary. What happens instead? The "Default web browser" in System Settings will change to Arc. But this time, when you click the link from Notes, it will open in Safari, which means that "Default web browser is shown as Arc, but it is actually Safari. It is worth noting that if you start Edge Mac in step (3) and then set it as Default Browser in the "edge://settings/defaultBrowser" page, this problem will not occur after the update is completed. Chrome Mac has the same issue. Other Please see the video (https://youtu.be/ymWAanLqz1Y) for more details.
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124
Apr ’25
Messages-Photos access
Dear Developer, it used to be that when you were inside a Message and you clicked on the person‘s name you could bring up photos, links, etc., and pretty much all the photos would be there…at least for many months if not longer. However, when the iOS updated to 18, all the pictures disappeared and now I would have to download the entire set of images from the iCloud to get to the ones I want. It used to be so easy to access the photos under the name, I wouldn’t have to go searching for them. Furthermore, it left the pictures inside messages rather than leaving a gray box with paper emblem, file name, size & download option. Yes I understand that I could save all the pictures to my actual photos app, but I don’t always want to, however, I do sometimes want to go back and reference a picture within a text and now I’m not able to do that. I’m not sure if that was to save on memory/space or if it was just an accident of the fix on iOS 18, but it has really taken away a lot of convenience and accessibility. My search function has also been taken away because the pictures are no longer available inside the text. Is there a way to fix this? Thanks.
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66
Apr ’25
Guided Capture iOS analysis phase time?
I've just watched "Meet Object Capture for iOS wwdc23" and have installed and run the app. After taking > 120 images of my model I clicked the "Finish" button and the app is now showing a spinning pinwheel. It has been running for about 22 hours. Is it going to finish or should I kill it? TIA!
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270
Feb ’25
Fixed MacOS App Windows / Sizing Windows
Hi, i am trying to design an absolutely simple MacOS app whose window cannot be changed or can only be changed to a certain extent. So by grabbing the borders, edges and corners. Unfortunately, it doesn't work at all. The Apple documentation is quite straightforward: https://developer.apple.com/documentation/visionOS/positioning-and-sizing-windows Work with XCode 16.2 on Mac Mini M1 with MacOS 15.2 ... and less developer experience ;-) Does anyone have any ideas? Does it perhaps not comply with the UI guidelines? Greetings, Oliver
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374
Dec ’24