Review taking much longer than usual

Question

ThomasSchindlbock OP

Created 6d

Replies 2

Boosts 1

Participants 3

Hi everyone,

Just wanted to ask if anyone else has noticed longer-than-normal review times recently.

Our latest app has been sitting in “In Review” for more than a week now. Normally our apps get reviewed much faster, so we’re unsure if this is just a backlog or something else.

Currently:

No communication from Apple

No visible issues in metadata

Review status hasn’t changed

Curious to know:

• Are others seeing similar delays? • Does this usually mean a deeper/manual review? • When should we reach out to Apple? • How do you usually contact App Review for status checks?

Would love to hear your experiences.

Thanks!

Boost

Answer 1

App Review OP

Apple

5d

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

1

Answer 2

ThomasSchindlbock OP

2d

Thank you for your response and for the suggestion.

I have signed in with my Developer ID and checked the provided contact link. However, on my side, I’m currently only able to see the email/contact form option and I do not see the “Request a one-on-one App Review consultation” option listed under the Meet with Apple or App Review sections.

I have already submitted an email request regarding the app review status through the available contact option, but so far I haven’t received any update.

Could you please let me know if there is any specific eligibility, region-based limitation, or alternative way to request a one-on-one App Review consultation? Any guidance would be greatly appreciated.

Thank you for your support.

1