App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds

Since 23 September 2026, TestFlight has stopped working for our app, and nothing on our side fixes it. It looks like the same beta contract problem described in threads 814565 and 821498. App Obaloot: Apple ID 6815224192, bundle ID com.ossaritas.obaloot Version 1.0.0, not released yet (Prepare for Submission) What happened On 23 Sep 2026 at 17:29:53 UTC, builds 1.0.0 (56), (57) and (59) all expired at the same second. Nobody on our team expired them. Builds 56 and 57 had been approved in Beta App Review that same day. Since then, no tester can install any build, internal or external. Builds 60, 94 and 148 process as Valid and are available to our internal group, but tapping Install in TestFlight shows: "Could not install Obaloot. The requested app is not available or doesn't exist." Submitting a build for Beta App Review through the App Store Connect API returns 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING: "Beta contract is missing for the app." This happened for build 60 on 23 Sep and build 94 on 24 Sep. Already checked All agreements under Business are Active, nothing is pending, and the membership is active. Test Information (description, feedback email, review contact) and the beta license agreement are filled in. Export compliance is set (no non-exempt encryption). New builds fail the same way. Deleting the app from the device before installing gives the same error. Apple Developer System Status shows no outage. Support Developer Support case: 102974806458 Could someone from the TestFlight team check our team's beta contract and restore it? I'm happy to share any details privately.

Posting here to see if anyone has found a workaround and/or to get Apple employees' eyes on it. I'm not sure when this bug was introduced but I've found that in Safari on iOS 27, I'm unable to download API keys from App Store Connect. Reported as a Safari bug in Feedback Assistant (FB24994724). I checked web inspector's console and network logs for both my iPad and iPhone; no JS errors and a nondescript network error for the key's fetch request. Google Chrome for iPad/iPhone downloads the .p8 key file without issue, so this feels more like a Safari bug than an App Store Connect bug.

My app was rejected under Guideline 1.1 - Safety - Objectionable Content, flagged in the app metadata (not a binary issue). I updated the public App Store Description to remove wording that seemed like the most likely trigger, then asked App Review for confirmation before resubmitting, but the response was a boilerplate message that didn't confirm whether the edit addressed the issue. Has anyone had success getting App Review to confirm which specific text in the metadata triggered a Guideline 1.1 flag, or is it trial-and-error on the wording? Any tips on how to get more targeted feedback in this situation would be appreciated. Thanks!

I have a question about Product page headers. I can see some apps like TikTok and Snapchat are using this feature. Is it only available for some accounts? If it is not currently available for all developers, when should we expect to gain access to it?

Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.

This is the third time I've posted about our app, so apologies to anyone who's seen the other two threads (links at the bottom). I honestly don't know where else to ask. Our app is NotBetting (app ID 6737483983). Since August, every review has taken about eight days: August 14 to 22, September 4 to 12, and September 12 to 20. We've got used to that. What's getting to me is what happened after the last one. On September 20 we were rejected for two things. One was 3.1.1, because they thought a "Promo code" field at sign-up unlocked subscriptions. It doesn't. It's an affiliate referral code, it's only used for attribution, and it never unlocks or discounts anything. The label was confusing, I'll give them that. The other was 5.1.1(v): they said we make people register before buying In-App Purchases that "are not account based". We explained both in detail. We also asked one simple question: which of our products do you consider not account based? The account isn't a formality for us. People post content, report and block each other, and there's a public ranking, all tied to a member's identity. Apple got back to us within a day, which I really appreciated. They said, word for word, "The 3.1.1 rejection has currently been resolved", but that they "continued to find that the app requires users to register before purchasing In-App Purchases that are not account based." They didn't say which product. We asked again. The next reply, on September 22, was just: "We appreciate your efforts to comply with the App Review Guidelines. Please resubmit the app for review in App Store Connect once any necessary adjustments have been made." That was it. No guideline repeated, no answer to our question, nothing specific to fix. So we changed what we could guess at (full name is now optional on iOS, for example) and submitted a new version, 3.3.7, on September 23. Resubmitting closes the previous thread, and everything we'd explained goes with it. It's now been waiting for four days. If it follows the usual pattern, nobody will open it for another four. A couple of things that happened in the meantime make it harder to take: The TestFlight build of the same binary was rejected under 3.1.1 on the same day, with the generic text and no feature named. We asked which feature they meant. The next day it was approved, with no explanation either way. The same version was approved and live on Google Play within hours of us submitting it to Apple. And the version our iOS users can download from the App Store is still the one from late June. I'm not complaining about being rejected. If something's wrong, tell us and we'll fix it, usually the same day. What wears you down is the loop: one issue confirmed as resolved, another with no details, a "please resubmit" that doesn't say what to change, and the only way forward is another week in the queue. If anyone from Apple sees this, I'd really like to know three things. When a thread ends with "resubmit once any necessary adjustments have been made" and no issue is named, does that mean there's no remaining objection? How are we supposed to find out which product is "not account based" if asking in the Resolution Center doesn't get an answer? And is there any way to talk to someone before resubmitting, instead of after another week of waiting? Our request for an App Review appointment back in August was declined. If anyone else has been through this and found something that actually helped, I'd love to hear it. NotBetting, app ID 6737483983, version 3.3.7 (195), submitted September 23. Earlier threads: https://developer.apple.com/forums/thread/843019 https://developer.apple.com/forums/thread/845024

Hello, My app 岩片 (YanPian, Apple ID 6800534375, bundle ID com.ajin.heartrate) was rejected on September 19, 2026 under Guideline 4.3(a) - Design - Spam. Submission ID: 69a97b70-0219-42fe-861f-ce737bc19b38, version 1.0 (202609061946). The app is original. I wrote it myself, it is the only app on my account, I have not submitted similar apps on any other account, and I have never used or bought an app template. It is a tool for lead climbers who film their climbs from a tripod far below the wall: Heart-rate overlay: pick a climbing video from Photos. Heart-rate samples recorded by Apple Watch are read from HealthKit (read-only), matched to the video by capture time, and drawn on the video with a heart-rate graph. Zoom and follow: the climber is tiny in a wide shot, so the app crops in and follows them with editable keyframes (on-device person detection). Live capture, with an optional Zhiyun CQ5 gimbal that moves only when the climber is about to leave the frame, and an optional Apple Watch companion. Everything runs on device. No account, no backend. What I have done so far: September 20: replied in App Store Connect with the explanation above. No response yet. September 29: submitted an appeal to the App Review Board. An earlier appeal got no confirmation, and I cannot find any record of it. The review was done on an iPad Air. The app is iPhone-only. Without a climbing video in Photos, the home screen only shows "New project" and "Live capture", so I understand it may look like a generic camera app. A screen recording of the full flow is attached to the submission in App Store Connect. If a specific app looks similar, I would be glad to know which part so I can change it. Could someone from App Review take a look? Thank you.

Hello Apple Developer Community, I’m experiencing a serious delay with the App Review process for my app and would appreciate any guidance from Apple or other developers who may have experienced something similar. App: İSGCEP - İş Güvenliği Asistanı Current version: 1.7.0 We have been waiting for the App Review process to be resolved for approximately 25–27 days in total. During this period, previous submissions remained in “In Review” for an unusually long time without receiving a review decision, a message, or a request for additional information. We had also previously requested an expedited review for this app, and Apple confirmed: “We’ll expedite review for İSGCEP - İş Güvenliği Asistanı. If your submission is rejected during this review, you don’t need to request another expedited review when you resubmit. Your resubmission will be automatically returned to the expedited queue.” However, the review did not progress as expected. Because the previous submissions remained stuck for such a long time, I eventually cancelled them and created a new submission for version 1.7.0. The new submission has now been submitted again. I understand that this new submission itself has not been waiting for 25–27 days; rather, the overall review process for this app has been unresolved for approximately 25–27 days due to the previous submissions becoming stuck in “In Review”. There are currently no messages in the Resolution Center and no request for additional information from App Review. Could someone from the App Review team please check whether there is anything unusual with our submission, App Store Connect account, or review queue that could be preventing the app from progressing through review? I’m not asking for approval or a guaranteed review time. I would simply like to make sure that there is no technical or queue-related issue affecting our submission. This delay is particularly concerning because we were previously informed that the app would receive expedited review and that a resubmission would automatically return to the expedited queue. Any guidance from Apple or developers who have experienced a similar situation would be greatly appreciated. Thank you.

Hello App Review team, Our submission has been "In Review" since September 19, 2026 (JST). The status hasn't changed and there are no messages in App Store Connect. Submission ID: 292556f9-a3ec-4c70-82aa-4e50aa71c9e9 Submitted: September 18, 2026 / In Review since: September 19, 2026 A separate Product Page Optimization submission for the same app has also been "Waiting for Review" since September 24: Submission ID: be24f6da-d8ad-4eb1-94b0-6832a7b6529c What we have done so far: Requested an expedited review on September 22 Emailed Developer Support. The reply said the review is in progress. Called Developer Support (case 102978078505) and asked them to pass a message to App Review This delay is blocking our release. If anything is needed from us, such as more information or a change to a specific item, please let us know in App Store Connect and we will respond right away. Thank you.

Hello App Review Team, Our iOS app has been in “Waiting for Review” since September 14, 2026, and the submission has not moved to “In Review”. App: 4ID Apple ID: 6808602401 Version: 1.0.0 Build: 21 Submission ID: e500f4b6-98e8-4381-aa8d-24b5ad39f06d Submitted: September 14, 2026 Current status: Waiting for Review App Review previously requested additional information. We provided the requested information, review access details, and all required notes, and then resubmitted the app. We also submitted an expedited review request on September 21, 2026, but as of September 23 there has been no status change and no additional communication from App Review. Our planned launch date was September 19, 2026. The submission has remained in “Waiting for Review” beyond that date, and the delay is now affecting our planned rollout and commitments to the client. There are currently no new messages or requests for information in App Store Connect, and we are not aware of any action pending on our side. Could someone from the App Review team please check whether this submission is correctly queued for review or whether it may be affected by an internal hold or routing issue? If any additional information or action is required from our side, we can provide it immediately. Thank you.

Hi, I uploaded my app to TestFlight successfully, and the build shows as Validated and Testing. The tester invitation is also accepted. However, when I try to install it from TestFlight on my iPhone, I get: “Your app could not be installed. The requested application is unavailable or does not exist.” The app is version 1.0.0 (39), with a minimum iOS version of 15.0. The app is signed with an Apple Distribution certificate and an App Store provisioning profile. Has anyone experienced this issue or knows what might cause it?

Hi, I uploaded my app to TestFlight successfully, and the build shows as Validated and Testing. The tester invitation is also accepted. However, when I try to install it from TestFlight on my iPhone, I get: “App could not be installed. The requested application is unavailable or does not exist.” The app is version 1.0.0 (39), with a minimum iOS version of 15.0. The app is signed with an Apple Distribution certificate and an App Store provisioning profile. Has anyone experienced this issue or knows what might cause it?

App: Weight Tracker, BMI calculator App Apple ID: 1418885210 Version: 1.6.2 (4), iOS The previous build was rejected under Guideline 2.1 because the ATT prompt was not shown on a fresh install. We fixed it, replied with the requested screen recording, and resubmitted on September 23. The status changed to "In Review" on September 24 and has not changed since. The message thread is locked, so we cannot contact the reviewer. Could someone from App Review check whether the submission is stuck? Thank you.

I submitted an app on 09.22.2026, and it is still waiting to be reviewed by the Apple team. Is it normal to have to wait this long for someone to review your app. I have submitted apps in the past and it has never taken this long.

Hello, My app has been waiting in the App Review queue for longer than expected, and I was hoping someone from the Apple Developer team could look into its status. The app is an important part of my submission for an upcoming competition, and the submission deadline is approaching. Having the current version reviewed before that deadline would be extremely helpful, as I need the approved App Store version as part of the project. I completely understand that review times can vary and that the App Review team handles a large number of submissions. I would greatly appreciate it if someone could check whether there are any issues holding up the review or if there is anything I need to provide on my end. Thank you for your time and help.

I submitted my app for a big national event on September 22nd, got a rejection for metadata in two days, and fixed it in the same day. Now the event is in two days, and I'm still in Waiting for Review. I tried to contact support and also submitted an expedited review request yesterday, but still stuck. Is there anything I can do to help speed this up? Or anyone from support who can escalate? We desperately need it live, otherwise it will be too late. Thanks!

Hello, Our app was removed from the App Store on September 19. We revised all metadata as requested by App Review and resubmitted on September 25. Since then, the submission has remained in "Waiting for Review" with no movement to "In Review." The app has now been unavailable for 10 days. We have submitted an App Review Status inquiry through Developer Support and have an App Review Appointment scheduled, but the earliest available slot is October 7. Has anyone experienced a similar situation after an app removal, or is there a way to check whether the submission is progressing normally? Thank you.

Five apps Waiting for Review — Shipaton 2026 deadline September 30 — Expedited requests submitted Hi Apple Developer Community, I’m participating in Shipaton 2026 and have five iOS app submissions currently Waiting for Review. I have submitted expedited review requests for all five apps. The competition deadline is September 30, 2026 at 11:45 PM PDT (UTC−7). Apps must be publicly available on the App Store for judges to download and review, so pending submissions and TestFlight builds do not qualify. These are my five priority submissions: App Apple ID Version Current submission date Submission ID Knowless 6813508086 1.0 September 24, 2026 f4d5e751-01f0-43de-b7e3-73fe7c2667fe Elsewhere: Hidden Safe Place 6813465116 1.0 September 25, 2026 a09f3b83-89a4-4fa3-ae3a-51ae956c577c lifelong 6788564145 1.0 September 28, 2026 bcecc5d7-e5eb-41d4-b68b-d048f1278d09 baseline - fitness state 6804717722 1.0 September 28, 2026 d61092a8-9204-47ca-bd0e-22b2ba13bb77 Lockeat 6815507097 1.0 September 28, 2026 1361a7a8-9976-4495-9b76-60170d989aec These dates refer to the current submissions; some were submitted more recently than others. Could an Apple representative help route this time-sensitive request to the App Review team, or advise whether any further action is needed after submitting the expedited requests? I understand that expedited review and approval cannot be guaranteed. I’m available to respond promptly to any questions or requests for additional information. Thank you for your time and help.

Good day! I'm an individual developer in South Africa completing the EU Digital Services Act trader requirements (Business → Agreements → Compliance). The email verification code arrives every time. The phone verification code never arrives, by SMS or by call, on two different South African mobile numbers, both of which receive SMS normally from other senders. Tried Safari, Firefox private browsing and other browsers. I requested manual verification and opened support case 102972183599 on 22 September. I would like to launch in all regions at once, so this has to be done before I can launch. If this cannot be done online, I've heard of others providing a sworn affidavit signed by a Commissioner of Oaths confirming my name, address, email and phone number, plus proof of address. Could someone from Apple advise how to complete this manual verification, if needed?