Dear App Review Team,
I am writing to escalate an ongoing and critical issue regarding our app review.
App ID: 6705133649 Status: Waiting for Review since April 30, 2026 — now over 10 days with no progress.
Timeline of events: • April 30 – Submitted for review • ~May 4 – Posted on Apple Developer Forums requesting an update • May 5 – Apple responded: "We're investigating and will contact you in App Store Connect" • May 9 – Followed up again after no contact was made • Today – Still no review, no contact, no explanation
We have received no communication via App Store Connect as promised.
This is part of a larger pattern we have experienced: • Our reviews previously completed within 48 hours consistently • Our last review cycle took approximately 1.5 months • This current review is now past 10 days with no movement
We are formally requesting:
- Immediate escalation to a senior App Review team member
- A clear explanation of why this review has stalled
- Confirmation of whether any action is required from our side
- A committed timeline for resolution
This delay is directly impacting our users and business. We are fully available to provide any additional information, demo credentials, or clarification needed — and will respond immediately to any request.
We respectfully ask that this be treated as urgent and resolved within 48 hours.
Thank you.
