New Users Cannot Join App Store Connect

I've added two new users to our App Store connect account but when they follow the link in the invitation email, they're taken to a blank white page in their browser. I've had them try with an incognito browser and cleared their browsing data but have had no luck. We stopped trying for a few weeks and today, I sent a new invitation and they experienced the same issue. Can't seem to nail down why this is happening.

New Users Cannot Join App Store Connect
 
 
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