Initial submission stuck in "In Review" for 10 days — no response from App Review

Hello, I submitted my first app (MYSKN, Apple ID 6773428050) on June 13th. It moved to "In Review" around June 16th and has been stuck there ever since — now over 9 days with no feedback or status change. I have also submitted two support requests through the "Contact the App Review Team" form and have not received any response to either. The app includes a fully functional demo account, Privacy Policy, and all required metadata. Is this normal for a first submission? Has anyone experienced something similar? Any advice on how to get a response would be greatly appreciated. Thank you.

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Initial submission stuck in "In Review" for 10 days — no response from App Review
 
 
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