App Zekra stuck in “Waiting for Review” for 7 days — two Apple Support requests unanswered
Hello,
My iOS app Zekra, version 1.1, has been stuck in “Waiting for Review” for approximately one week.
Timeline:
- July 31: Prepare for Submission
- Saturday, August 8 at 9:58 AM: Submitted for Review
- Current status: Waiting for Review
- Version: iOS 1.1
- Submission ID: 2ea117b5-3360-41b2-9f73-de01f7627f80
The submission page says:
“Your submission has been submitted to App Review.”
However, it has not moved to “In Review”, and I have not received any message from App Review or any request for additional information.
I have also contacted Apple Developer Support twice regarding the delay, but I have not received a response yet.
This is my first App Store submission, so I would like to confirm that there is nothing wrong with my submission or account and that it is simply waiting in the App Review queue.
Could an Apple staff member please check whether my submission is progressing normally or whether there is an issue preventing it from entering review?
Thank you.