I have an individual Developer Program account (Team ID 9KS979K27N) with an incorrect legal entity record, and no way to fix it myself.
The record shows my name in a shortened form, "Balder Adelgaard", and a former address in Denmark. My actual legal name is Balder Berg Adelgaard — as it appears on my passport, my Hellenic Police residence registration, and my Greek tax filings — and I now live in Chania, Greece.
In the Edit Legal Entity dialog, the Name and Country or Region fields are both read-only, so I cannot correct either.
The consequences:
DSA trader verification failed on 9 August. Developer Support told me the likely causes are insufficient documentation or mismatched information. My identity documents cannot match a record showing a different name and a different country. Until this clears, I can't distribute in the EU. The W-8BEN and U.S. Certificate of Foreign Status pull Country of Incorporation and Permanent Residence from this record, read-only. Submitting them would certify the wrong country of tax residence, and they can't be amended afterwards. So I can't complete tax forms, can't add banking, and Paid Apps stays in Pending User Info.
I opened case 20000126301700 on 2 August requesting the address correction. Twelve days, no reply. The related DSA case is 20000126290870.
Is there a route to get a legal entity record corrected when the fields are locked? Has anyone had this resolved, and through which channel?