Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!

Hello — quick question about App Store Server Notifications migration. We have a live app using Production V1 notifications for recurring in-app subscriptions. We plan to switch the Production webhook to V2. After the switch: Will notifications for existing subscriptions be delivered in V1 format, V2 format, or will it depend (e.g., queued V1 retries vs new V2 deliveries)? If V1 retries are queued, how long should we expect overlap/retries to continue? Any recommended cutover best practices (support both formats, revert process, etc.)? Happy to share additional details. Thanks.

Hi All i have developed an app but when I go to download the paywall appears as it’s subscription only but it shows no prices for the subscription I get an endless swirl. I checked the product id etc and it’s correct but the subcription on my App Store Connect shows as approved. is there another status it needs to reach before it becomes like like ready for sale? https://apps.apple.com/gb/app/gameaware-pro/id6751592563

We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?

Hello, I added new In-App Purchase into my app, it was approved on 2nd of Oct but now 7th of Oct I still cannot see it in the list of products coming from Store. I already have 2 subscriptions and 1 In-App purchase in my app, but the new In-App purchase is still not coming from the store in available products. What could cause this?

Scenario: User is actively subscribed to Monthly Package From the Device App (Manage Subscriptions), user upgrades to Yearly Package Purchase completes successfully on device Issue: Do not receive any server notification for this action Month Package Purchase Date: 2025-11-11 19:06:45.537 +0600 Month to Yearly Upgradation Date: 2025-12-11 paymentReferenceId: 510002270528780

I had a two CS from customers that they couldn't buy a cookies(IAP). they got an alert "Purchases in this app are already purchased items." I was wondering if anyone has any similar experiences.

I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)

Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.

I tried deleting the configuration file, but I ended up with an alert asking me to sign in with my sandbox ID. I did, and it returned an error: "Request Canceled". It is as if the purchase function doesn't update the currentEntitlements. This is my purchase function. Am I doing something wrong? func purchase(_ product: Product) async throws { let result = try await product.purchase() switch result { case .success(let verificationResult): switch verificationResult { case .verified(let transaction): // Successful purchase - deliver content await updatePurchasedProducts() await transaction.finish() // Go back to the map integratePlanAhead() case .unverified(_, let error): // Purchase failed verification throw error } case .userCancelled: // User cancelled the purchase break case .pending: // Purchase is pending (e.g., parental approval needed) break @unknown default: break } } It looks like purchases are never updated for my sandbox user... Thanks for any help :)

Hello, I recently saw this error from StoreKit in the Console - 'Invalid value for purchase intake' - while debugging a SKPayment subscription issue (where a valid receipt should be verified and restored, but isn't for one user). I haven't been able to find any documentation about this message and wondered if it was related at all. There were two other logs from StoreKit right before saying: 'Found 3 products in receipt with ID' 'Processing ad attribution purchase intake' Does anyone know what 'invalid value for purchase intake' is referencing? We don't have the AdAttributionKit implemented. It sounds like it might be related to that instead? Thank you

Hi everyone, I've been going back and forth with Apple’s review team for over 10 days now, and I'm still unable to get my first In-App Purchase (IAP) working correctly. Here's what’s happening: ✅ The IAP works perfectly when I build and run directly from Xcode. ❌ However, when I test the app via TestFlight, tapping the purchase buttons does nothing—the IAP sheet doesn't appear. Key issue (I think): I believe the IAP hasn't been submitted properly for review. On App Store Connect, I cannot select the IAP under the “In-App Purchases” section of the version submission page. It's grayed out or not listed at all. As a result, Apple keeps rejecting my binary due to the IAP not being included in the review. What I’ve already done: Created the IAP (non-consumable) Set pricing and cleared all errors Checked Bundle ID, Product ID, and entitlements Added In-App Purchase capability to the app target Uploaded the binary via Xcode Waited multiple times for status updates My questions: What’s the correct process to link the IAP to a specific app version if it doesn't show up in the version page? Could this be an issue with App Store Connect metadata or approval timing, or am I missing something in Xcode/build settings? Is there any way to force re-sync the IAP so it appears when submitting the build? Has anyone resolved a similar issue recently? This process has been incredibly frustrating, and the feedback from the review team so far has been very vague. I would really appreciate any detailed insight or steps to ensure the IAP is submitted correctly and works on TestFlight. Thank you in advance!

Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?

Hi everyone. I'm trying to use https://developer.apple.com/documentation/appstoreserverapi/get-transaction-info to retrieve order information. How can I get the refund status of an order through this API? Also, Apple's webhook notification for refunds includes fields like revocationReason and revocationType. Can these be retrieved through the API? I've noticed that some refund orders have these fields when retrieved using get-transaction-info api, but others don't. I don't know the reason for these differences. Could you please explain? Thank you very much.

Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto

After creating a new weekly subscription option, I get inconsistent results for subscriptionPeriod. In local testing with a synced or a un-synced StoreKit file I am getting unit == .week (as expected) whereas in TestFlight I am getting unit == .day. This makes unit.localizedDescriptionsomewhat unusable in the paywall. Am I missing something? Or is this bug or a limitation of StoreKit and/or TestFlight and/or newly created subscription options? Affected code (in a custom SubscriptionStoreControlStyle): private func priceDisplay(for pickerOption: Configuration.PickerOption) -> String { var result = "" if pickerOption.introductoryOffer != nil { result += NSLocalizedString("then", comment: "") + " " } result += pickerOption.displayPrice if let unit = pickerOption.subscriptionPeriod?.unit { result += " / " + unit.localizedDescription } return result } private func percentageSaved(for pickerOption: Configuration.PickerOption, allOptions: [Product]) -> Int? { guard let subscriptionPeriod = pickerOption.subscriptionPeriod, subscriptionPeriod != .weekly else { return nil } let weeklyOption = allOptions.first { otherOption in otherOption.subscription?.subscriptionPeriod == .weekly } guard let weeklyOption, weeklyOption.price > 0 else { return nil } let percentageSaved = 100 - (pickerOption.price / (weeklyOption.price * 52)) * 100 return Int((percentageSaved as NSNumber).doubleValue) }

Hi Apple Developer Team, I'm looking to confirm some technical details regarding the pre-order flow and App Store receipt handling. Specifically, I have the following questions: Q1: After a user installs an app via pre-order and launches it for the first time, will a valid App Store receipt be available immediately via [[NSBundle mainBundle] appStoreReceiptURL]? Are there any known cases where the receipt might be missing or invalid, requiring a manual refresh (e.g., via SKReceiptRefreshRequest)? Q2: Is the pre-order flow currently supported in the sandbox environment? Specifically, is it possible to simulate pre-ordering an app and installing it in a sandbox or TestFlight environment, in order to test receipt generation and related logic? https://developer.apple.com/documentation/appstorereceipts/responsebody/receipt Q3: The receipt field in the App Store receipt structure is marked as deprecated. Is it still acceptable to use this field for validating receipts? Has Apple announced any timeline or system version in which this field will be fully removed or unsupported?

Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase} Received error that does not have a corresponding StoreKit Error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}} Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}

Hello, I have a question regarding the App Store Server API's getTransactionInfo endpoint. Previously, the official documentation for getTransactionInfo mentioned that: “This endpoint doesn’t support an app transaction. To get information about an app transaction, decode the signed app transaction received from the device.” However, as of June 2025, I can no longer find this sentence in the current documentation (link). Now, the docs state that all in-app purchase transaction IDs are supported (consumable, non-consumable, auto-renewable subscriptions, etc.). But in practice, when I call getTransactionInfo with an AppTransactionId (extracted from a signed App Transaction JWS), I receive this error: apiErrorCode: 4000048 “Invalid request. App transactions aren’t supported by this endpoint.” Is this endpoint supposed to support AppTransactionId now, or is the restriction still in place (but not mentioned in the docs)? Is there any official statement about when this restriction was added/removed? Can you clarify if only in-app purchase transaction IDs (and not AppTransactionIds) are supported for this endpoint, or has the policy changed recently? Any clarification or historical context would be greatly appreciated. Additionally, I would like to know about the behavior of an App Transaction in the event of a refund. If a user receives a refund for the app itself (not an in-app purchase), how can changes to the AppTransaction be detected? Does the App Store Server Notification v2 provide notifications for app-level refunds, or are such events only visible by decoding the latest App Transaction JWS on the device? Is there any way to receive app-level refund information server-side, or must we always rely on the device to provide the updated signed app transaction? Any clarification on this refund flow and notification coverage would also be appreciated. Thank you!

FB19377002 I am looking to improve and review my subscription purchase handling logic, for the best user experience. Considering that StoreKit2 caches local raw transactions (in case user is offline), is it really necessary to persist "unlocked status" in UserDefaults or SwiftData Model or AppStorage? Are there significant delays when reading Transaction.currentEntitlements from locally stored cache, versus reading it from UserDefaults; or, as in the latest SKDemo example, even reading it from stored in SwiftData ? https://developer.apple.com/forums/thread/706450 I only have subscriptions ( I don't have noncosumable or consubale products). Do I still need to persist subscription status?