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Support in-app purchases and interactions with the App Store using StoreKit.

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StoreKit returns restored for SKUs marked Consumable (no purchase sheet); Flutter in_app_purchase + SK2
What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase stream reports PurchaseStatus.restored, immediately, for SKUs that are marked Consumable. Example log lines (from Dart): Products loaded: 6 Product: id=USD3.99TenMinuteCoffeePlan, price=3.99 Product: id=USD24.99OneHourDinnerPlan, price=24.99 Product: id=USD14.99InviteAFriendAsGenie, price=14.99 Purchase update: productID=USD3.99TenMinuteCoffeePlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000991974131 Purchase update: productID=USD24.99OneHourDinnerPlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000992079251 Purchase update: productID=USD14.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000999910991 Purchase update: productID=USD29.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000001003571920 If nothing failed, what results did you see? And what were you expecting? Actual: restored events (no sheet) for items configured as Consumable. Expected: For Consumables, a purchase sheet followed by purchased status. Consumables shouldn’t “restore”. What else have you tried? Verified every SKU shows Type = Consumable and Ready to Submit in App Store Connect; “Cleared for Sale” enabled; pricing/localization filled. Created new product IDs (to avoid any prior non-consumable history). Verified I’m not calling restorePurchases. In the listener, I only grant benefits on PurchaseStatus.purchased (not on restored). Observed that queryProductDetails succeeds; some IDs that aren’t fully configured return “not found,” as expected. Minimal code (core bits): final _iap = InAppPurchase.instance; Future<void> init() async { final resp = await _iap.queryProductDetails({ 'USD3.99TenMinuteCoffeePlan', 'USD24.99OneHourDinnerPlan', 'USD14.99InviteAFriendAsGenie', 'USD29.99InviteAFriendAsGenie', }); _products = resp.productDetails; _sub = _iap.purchaseStream.listen(_onUpdates); } Future<void> buy(ProductDetails p) async { final param = PurchaseParam(productDetails: p); await _iap.buyConsumable(purchaseParam: param); // iOS SK2 path } void _onUpdates(List<PurchaseDetails> list) async { for (final pd in list) { print('status=${pd.status}, id=${pd.productID}, pending=${pd.pendingCompletePurchase}, purchaseID=${pd.purchaseID}'); switch (pd.status) { case PurchaseStatus.purchased: // deliver & (if pendingCompletePurchase) completePurchase break; case PurchaseStatus.restored: // for consumables, I do not deliver here break; default: break; } } } Questions for the community/Apple: Under what conditions would StoreKit 2 return restored for a SKU that’s set to Consumable? Is there any server-side caching of old product type or ownership tied to a product ID that could cause this in Sandbox? Is “Ready to Submit” sufficient for Sandbox testing of IAPs, or must the SKUs be attached to a submitted build before StoreKit treats them as consumable? If a product ID was ever created/purchased as Non-Consumable historically, does creating a new ASC entry with the same string ID as Consumable still cause restored for that tester? Besides creating brand-new product IDs and/or resetting the Sandbox tester’s purchase history, is there any other recommended way to clear this state? Happy to provide a device sysdiagnose or a stripped test project if that helps. Thanks!
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184
Sep ’25
StoreKit 2 subscription: “Continue to Purchase” does nothing in App Review, works in TestFlight
Hi, I’ve been struggling for a while with an issue around an auto-renewable subscription using StoreKit 2 and I’d like to double-check here whether I’m missing something, or if anyone has seen similar behavior. Context • iOS / iPadOS app, first release • 1 auto-renewable subscription (only product in the app) • Using StoreKit 2 only (Product, Transaction, AppStore) • Review device according to the message: iPad Air 11” (M3), iPadOS 26.2 • I keep failing on Guideline 2.1 – App Completeness • The App Review message is always the same: “The In-App Purchase products in the app exhibited one or more bugs which create a poor user experience. Specifically, no action occurred when we tapped on the Continue to Purchase button.” In App Store Connect, the subscription is properly configured, is in the state Ready for Review, and is correctly associated with this app version. What I see (locally + TestFlight) In TestFlight and local builds, the behavior looks correct: • Product.products(for: […]) returns the product, the price and currency are displayed correctly on the paywall / subscription card. • The user taps “Get PRO” → my overlay is shown (“Preparing purchase…” → then a screen with confirmation and price). • After tapping the “Continue to Purchase” button in that overlay, I call await product.purchase(). • On my devices, the system StoreKit purchase sheet always appears. • In the sandbox logs I can see: • a successful result from purchase() • a verified transaction via VerificationResult • the “user has PRO” flag being set correctly after refreshing entitlements (Transaction.currentEntitlements + fallback Transaction.latest(for:)). I’ve tested this on multiple real devices and with several sandbox Apple IDs – I cannot reproduce the “nothing happens after tapping” problem. What App Review reports App Review repeatedly claims that “no action occurred when we tapped on the Continue to Purchase button.” From their screenshots and description, the flow is: 1. They open Settings → subscription card. 2. They see the loaded price, so the product has clearly been fetched successfully from the App Store. 3. They tap my “Get SalonFlow PRO” button. 4. My overlay appears with the subscription name and price. 5. They tap “Continue to Purchase” (in my UI this is “Pokračovat k nákupu”). 6. According to them, nothing happens – no system StoreKit confirmation, no error message, no visible action. Important: this overlay did not appear as an extra complication, but as a reaction to their earlier feedback: • Originally, I had a simple flow: button in the card → directly calling purchase(). • App Review at that time said that after tapping the button “nothing happens”. • I added the overlay specifically to make it obvious that the button does react and that the app is preparing the system purchase: I show the product, the price, and a text explaining that a system App Store confirmation will appear next. • Only from that overlay do I call purchase(). So: in their environment they obviously do reach the overlay (meaning the button definitely does “something”), but the actual StoreKit purchase sheet never shows up. Additional changes and “safety belts” From the App Review video it was clear they were tapping the purchase button roughly 3 seconds after launching the app. So I tightened the flow even more: • The “Get SalonFlow PRO” button is now: • disabled until the product has been loaded from the App Store, • visually dimmed, with a spinner and a short text like “Loading subscription information, please wait…”. • The button only becomes active once the product is actually loaded and ready. • After that, the user goes through a two-step process: 1. tap “Get SalonFlow PRO” → overlay with details, 2. tap “Continue to Purchase” → this is where I call purchase(). On my devices, after that step the system purchase confirmation always appears. But App Review still says that after tapping “Continue to Purchase” nothing happens. What I’d like to ask 1. Has anyone seen a situation where Product.purchase() with StoreKit 2 works fine in TestFlight and sandbox testing, but in the App Review environment the system purchase sheet never appears (no error, just “nothing”)? 2. Are there any known edge cases on iPad (iPadOS 26.2, iPad Air M3) where the StoreKit purchase sheet might fail to show even if: • AppStore.canMakePayments == true, • the product is valid and loaded, • and no error is thrown from purchase()? 3. Could App Review consider my two-step flow (button → overlay → confirm button calling purchase()) problematic in itself, even though the overlay is there precisely because of their initial complaint that “nothing happens” after tapping the button? 4. Is there anything concrete you’d recommend: • adding to the logs, • changing in the timing/order of the purchase() call, • or adjusting in the UI, to make it absolutely clear what is happening in their environment if the system sheet never appears? From my point of view, the implementation follows the StoreKit 2 documentation, everything works correctly in real tests and TestFlight, but the App Review environment behaves differently and I keep getting stuck on Guideline 2.1. I’d really appreciate any experience, tips (“we had exactly this and fixed it by X”), or even a recommendation to radically simplify the flow back to a minimal “button → directly purchase()” without any intermediate overlay. Thanks a lot for any help – this review loop has been going on for weeks and I’d really like to finally resolve it.
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140
Jan ’26
StoreKit Product Request Times Out in TestFlight (macOS) Despite Successful Server Connection
Product Timeout, In App purchase is approved in App Store Connect. The Product ID and Bundle ID match. Environment macOS App in TestFlight Bundle ID: com.streamtime.StreamTime App Version: 1.1 (Build 51) StoreKit 2 Product ID: com.streamtime.premium Status: App & Subscription Approved Issue StoreKit product request (Product.products(for:)) consistently times out after 60 seconds in TestFlight, despite all connectivity checks passing. The same code works perfectly in Xcode with local StoreKit configuration. Diagnostic Results ✅ Successful checks: App Store connectivity (HTTP 200 from buy.itunes.apple.com) Backend API connectivity (HTTP 200) StoreKit 2 API available AppStore.canMakePayments: true Valid receipt exists Bundle ID matches Product ID matches approved subscription ❌ Failing: Product request times out after 60 seconds No products returned Code Implementation // Direct product request (fails in TestFlight) let products = try await Product.products(for: ["com.streamtime.premium"]) Logs 🔍 App Bundle ID: com.streamtime.StreamTime 🔍 Product ID: com.streamtime.premium 🔍 AppStore.canMakePayments: true 🔍 Apple Store connectivity: HTTP 200 🔵 Direct request for product ID: 'com.streamtime.premium' ⏱️ Direct request start time: 2025-08-30 10:21:32 +0000 ❌ TIMEOUT: Product request took longer than 60 seconds What I've Tried Removed manual in-app-purchase entitlement (per Apple's guidance) Using automatic signing Verified subscription is approved in App Store Connect Using Sandbox Apple ID in TestFlight Verified all network connectivity Questions Why does StoreKit timeout only in TestFlight when all other connectivity works? Are there additional configuration steps needed for macOS apps vs iOS? Could this be related to the automatic in-app purchase entitlement? Any guidance would be greatly appreciated as this is blocking our TestFlight validation.
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77
Sep ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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307
Sep ’25
Is the following subscription cancellation flow possible for an iOS in-app subscription?
Is the following subscription cancellation flow possible for an iOS in-app subscription? (Note: This is during the feature planning stage, not actual app deployment.) Planned user flow: User taps the “Cancel Subscription” button Display a “Wait a moment!” screen showing how much the user has enjoyed BFLIX content (to encourage retention) User taps “Proceed to Cancel” Collect cancellation reason from the user Redirect the user to the Apple subscription management page to complete cancellation Can this flow be implemented under Apple’s current in-app purchase and App Store Review guidelines?
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32
Nov ’25
Subscription Cancellation
Hi Team, I’ve successfully implemented the subscription flow for my app. However, I’m currently facing challenges related to testing the cancellation behavior for auto-renewable subscriptions. Specifically: I’m unable to locate the correct payload structure for the following test endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test I’m also unclear on how to simulate or complete the full lifecycle of a subscription (including cancellation) using Apple’s sandbox environment or APIs. Could you please guide me on how to: Retrieve or construct the proper payload for the test notification API? Simulate a cancellation flow end-to-end in the sandbox for auto-renewable subscriptions?
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111
May ’25
StoreKit1 Usage error
I encountered the following issues while developing in-app purchases; please help me: When attempting to purchase a product that has already been purchased, SKPaymentQueue reports an error instead of a success message: <SKPaymentQueue: 0x134665380>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3532 "You’re currently subscribed to this." UserInfo={NSLocalizedFailureReason=You’re currently subscribed to this., client-environment-type=Sandbox, AMSServerErrorCode=3532, storefront-country-code=USA} After buying product A on one iPhone using a sandbox account, restoring purchases on another iPhone with the same sandbox account via paymentQueue.restoreCompletedTransactions(withApplicationUsername:) does not return the previously purchased product A data; it directly calls restoreCompletedTransactionsFinished.
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159
Sep ’25
不正利用された場合、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか
アプリに課金を実装しようと思うのですが、もし不正利用された場合、アプリ側は基本的にApp Storeを通じて対応するよう案内するのが一般的と思いますが、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか教えていただきたいです。 また下記内容は標準的な対応プロセスとして問題ないでしょうか?
 ■Apple ID不正利用時 → ユーザー自身がAppleサポートに連絡し、パスワード変更・二段階認証の設定・不正購入の返金申請などを行うよう案内する。 ■クレジットカード不正利用時 → まずカード会社への連絡を促すが、アプリ内決済に関してはAppleのカスタマーサポート経由で返金や調査手続きを案内する 不正利用されたユーザーへの対応に備えて、アプリ側が考慮すべきことがあれば教えてください。
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120
May ’25
SubscriptionStoreView Localization Error
Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.
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214
May ’25
storekit_no_response
Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.
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225
Sep ’25
Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
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114
May ’25
StoreKit JWT Verification Failing - Expired Certificate in x5c Chain Body
Starting around October 12, 2025 at 19:51 UTC, we're seeing intermittent failures when verifying StoreKit transaction JWTs. The issue appears to be related to certificate expiration in the x5c chain in the JWT tokens provided by Apple. What We're Seeing Some JWTs are being signed with different certificates. Some work, some fail certificate validation. Old Certificate (Expired - causing failures): Subject: Prod ECC Mac App Store and iTunes Store Receipt Signing Issuer: Apple Worldwide Developer Relations Certification Authority (G6) Serial: 166451396673336810269824643773700992094 Valid From: 2023-09-12 19:51:53 UTC Valid To: 2025-10-11 19:51:52 UTC ❌ EXPIRED New Certificate (Valid - working): Subject: Prod ECC Mac App Store and iTunes Store Receipt Signing Issuer: Apple Worldwide Developer Relations Certification Authority (G6) Serial: 95385247725814954943813376527885434295 Valid From: 2025-09-19 19:44:51 UTC Valid To: 2027-10-13 17:47:23 UTC ✓ VALID Current Status Most JWTs use the new valid certificate. Some JWTs still use the expired certificate. This appears inconsistent/random. I don't know if it's an issue with some of Apple's servers, or an issue with StoreKit on-device cache, but seems to me like a bug on Apple's side either way. Are we missing something? Is this a known issue? Any guidance or timeline from Apple would be greatly appreciated, as this is blocking legitimate paying users.
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284
Oct ’25
Recent issues in StoreKit products fetch
Hello everyone! We are observing a significant number of failures in the fetch of the products with StoreKit1, meaning that in a completely random way, some product identifiers are considered invalid in the response that we receive from Apple, and after some minutes these products are considered once again valid. The issue started on Thursday 04/24 around 12.00 am (UTC + 02.00) and from our dashboard we can clearly see the trend of these failures has some spikes at precise times. I am attaching a view that we use for monitoring purposes showing this trend, considering the data of this week. We are noticing this problem on multiple developer accounts and on multiple apps, which is leading us to think it could be an issue in the Apple backend processing the request. In our case, the apps are not launched correctly until all the products are fetched, and therefore the impact of this problem is very high. Is anyone experiencing something similar or do you have logs which allows you to identify such issues? The issue happens only in production, while in debug and TestFlight environment everything works well. Thank you for your support
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647
Apr ’25
SKAN / AdAttributionKit Development Postback Not Triggering
We’re testing SKAN postbacks via AdAttributionKit but aren’t receiving any requests on our server even after generating development impressions and triggering a postback. Setup: Domain: https://linkrunner-skan.com Configured in Info.plist as: <key>NSAdvertisingAttributionReportEndpoint</key> <string>https://linkrunner-skan.com</string> <key>AttributionCopyEndpoint</key> <string>https://linkrunner-skan.com</string> Apple automatically appends the .well-known paths: /.well-known/private-click-measurement/report-attribution/ /.well-known/skadnetwork/report-attribution/ ATS diagnostics for the domain: PASS for all tests (TLS 1.0–1.3, PFS disabled, arbitrary loads allowed, etc.) Both .well-known paths are publicly accessible and return 200 OK Testing Flow: Enabled Developer → AdAttributionKit Developer Mode on iOS (15+) Followed Apple’s official guide: Testing AdAttributionKit with Developer Mode Generated test impression using: createAdAttributionKitDevelopmentImpression implemented in SKANManager.swift Called Postback.updateConversionValue with lockPostback: true Created Development Postback from Developer Settings Waited 30+ minutes while intercepting server requests (proxy + backend logs) What We’ve Tried So Far: Confirmed ATS compliance with nscurl --ats-diagnostics (all PASS) Verified .well-known paths are accessible publicly without redirects Tested endpoints manually with a POST request – server responds 200 OK Confirmed Info.plist entries exactly match Apple’s required keys Double-checked iOS device is running iOS 15+ with Developer Mode enabled Repeated test flow multiple times with fresh impressions and postbacks Waited up to 1 hour for postback (in case of delays) Issue: No POST requests are being received from Apple to either .well-known endpoint, even though the setup appears correct and ATS tests pass. References Used: Configuring an Advertised App Generating JWS Impressions Question: Has anyone faced a similar issue where AdAttributionKit Development Postbacks are not firing despite correct Info.plist setup, ATS compliance, and reachable .well-known endpoints? Any insight into possible missing configuration steps or testing nuances would be greatly appreciated.
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104
Aug ’25
StoreKit Products Load After Rebuild But Not on Fresh Install (iOS/SwiftUI)
Problem: I'm implementing StoreKit 2 in my SwiftUI app. Products load successfully when I rebuild in Xcode, but on a fresh install, Product.products(for:) returns an empty array. The paywall shows "Unable to load pricing." Setup: Using StoreKit Configuration File ( .storekit ) for testing Product IDs match exactly between config and code: com..premium.lifetime (non-consumable) com..premium.monthly (auto-renewable subscription) com.****.premium.yearly (auto-renewable subscription) StoreKitManager is a @MainActor singleton with @Published properties What I've Tried: Initial delay before loading - Added 1-second delay in init before calling loadProducts() Product ID verification - Confirmed IDs match exactly between StoreKitConfig.storekit and code Retry logic with exponential backoff - Implemented 3 retry attempts with 0.5s/1s/1.5s delays Multiple calls to updatePurchasedProducts() - Called twice after initial load Verified StoreKit configuration - File is properly added to project, has valid product definitions Code Structure: swift @MainActor final class StoreKitManager: ObservableObject { static let shared = StoreKitManager() @Published private(set) var products: [Product] = [] private init() { updateListenerTask = listenForTransactions() Task { try? await Task.sleep(nanoseconds: 1_000_000_000) await loadProducts() // Returns empty on fresh install await updatePurchasedProducts() } } } Observations: ✅ Works perfectly after Xcode rebuild ❌ Fails on fresh app install (simulator & device) ❌ Product.products(for:) returns empty array (no error thrown) ✅ StoreKit configuration file is valid and properly configured Question: Why does StoreKit need a rebuild to recognize products? Is there a proper initialization sequence I'm missing for fresh installs? Environment: Xcode [Version 26.0 beta 7] iOS [IOS +17.0] Testing with StoreKit Configuration File
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174
Oct ’25
Questions regarding refundPreference sending consumption data
Apple notification description: notificationType: The type that describes the In-App Purchase or external purchase event for which the App Store sends the version 2 notification. App Store Server Notifications 2.0+ string notificationType Possible Values CONSUMPTION_REQUEST A notification type that indicates that the customer initiated a refund request for a consumable In-App Purchase or auto-renewable subscription, and the App Store is requesting that you provide consumption data. For more information, see Send Consumption Information. When the developer receives the refund request notification and sends the refundPreference, they say: GRANT_PRORATED You prefer that the App Store grants a prorated refund. Discussion Use these values in the refundPreference field of a ConsumptionRequest. The following constraints apply to the GRANT_PRORATED option: If the product is a consumable or non-consumable In-App Purchase or a non-renewing subscription, you may include a consumptionPercentage value in the ConsumptionRequest. Question: Requesting a refund for a non-consumable type does not send a notification to the developer. However, when a developer sends a refund preference, they can still send a GRANT_PRORATED request for a non-consumable type.
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40
Jan ’26
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
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93
Apr ’25
StoreKit returns restored for SKUs marked Consumable (no purchase sheet); Flutter in_app_purchase + SK2
What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase stream reports PurchaseStatus.restored, immediately, for SKUs that are marked Consumable. Example log lines (from Dart): Products loaded: 6 Product: id=USD3.99TenMinuteCoffeePlan, price=3.99 Product: id=USD24.99OneHourDinnerPlan, price=24.99 Product: id=USD14.99InviteAFriendAsGenie, price=14.99 Purchase update: productID=USD3.99TenMinuteCoffeePlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000991974131 Purchase update: productID=USD24.99OneHourDinnerPlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000992079251 Purchase update: productID=USD14.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000999910991 Purchase update: productID=USD29.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000001003571920 If nothing failed, what results did you see? And what were you expecting? Actual: restored events (no sheet) for items configured as Consumable. Expected: For Consumables, a purchase sheet followed by purchased status. Consumables shouldn’t “restore”. What else have you tried? Verified every SKU shows Type = Consumable and Ready to Submit in App Store Connect; “Cleared for Sale” enabled; pricing/localization filled. Created new product IDs (to avoid any prior non-consumable history). Verified I’m not calling restorePurchases. In the listener, I only grant benefits on PurchaseStatus.purchased (not on restored). Observed that queryProductDetails succeeds; some IDs that aren’t fully configured return “not found,” as expected. Minimal code (core bits): final _iap = InAppPurchase.instance; Future<void> init() async { final resp = await _iap.queryProductDetails({ 'USD3.99TenMinuteCoffeePlan', 'USD24.99OneHourDinnerPlan', 'USD14.99InviteAFriendAsGenie', 'USD29.99InviteAFriendAsGenie', }); _products = resp.productDetails; _sub = _iap.purchaseStream.listen(_onUpdates); } Future<void> buy(ProductDetails p) async { final param = PurchaseParam(productDetails: p); await _iap.buyConsumable(purchaseParam: param); // iOS SK2 path } void _onUpdates(List<PurchaseDetails> list) async { for (final pd in list) { print('status=${pd.status}, id=${pd.productID}, pending=${pd.pendingCompletePurchase}, purchaseID=${pd.purchaseID}'); switch (pd.status) { case PurchaseStatus.purchased: // deliver & (if pendingCompletePurchase) completePurchase break; case PurchaseStatus.restored: // for consumables, I do not deliver here break; default: break; } } } Questions for the community/Apple: Under what conditions would StoreKit 2 return restored for a SKU that’s set to Consumable? Is there any server-side caching of old product type or ownership tied to a product ID that could cause this in Sandbox? Is “Ready to Submit” sufficient for Sandbox testing of IAPs, or must the SKUs be attached to a submitted build before StoreKit treats them as consumable? If a product ID was ever created/purchased as Non-Consumable historically, does creating a new ASC entry with the same string ID as Consumable still cause restored for that tester? Besides creating brand-new product IDs and/or resetting the Sandbox tester’s purchase history, is there any other recommended way to clear this state? Happy to provide a device sysdiagnose or a stripped test project if that helps. Thanks!
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Activity
Sep ’25
StoreKit 2 subscription: “Continue to Purchase” does nothing in App Review, works in TestFlight
Hi, I’ve been struggling for a while with an issue around an auto-renewable subscription using StoreKit 2 and I’d like to double-check here whether I’m missing something, or if anyone has seen similar behavior. Context • iOS / iPadOS app, first release • 1 auto-renewable subscription (only product in the app) • Using StoreKit 2 only (Product, Transaction, AppStore) • Review device according to the message: iPad Air 11” (M3), iPadOS 26.2 • I keep failing on Guideline 2.1 – App Completeness • The App Review message is always the same: “The In-App Purchase products in the app exhibited one or more bugs which create a poor user experience. Specifically, no action occurred when we tapped on the Continue to Purchase button.” In App Store Connect, the subscription is properly configured, is in the state Ready for Review, and is correctly associated with this app version. What I see (locally + TestFlight) In TestFlight and local builds, the behavior looks correct: • Product.products(for: […]) returns the product, the price and currency are displayed correctly on the paywall / subscription card. • The user taps “Get PRO” → my overlay is shown (“Preparing purchase…” → then a screen with confirmation and price). • After tapping the “Continue to Purchase” button in that overlay, I call await product.purchase(). • On my devices, the system StoreKit purchase sheet always appears. • In the sandbox logs I can see: • a successful result from purchase() • a verified transaction via VerificationResult • the “user has PRO” flag being set correctly after refreshing entitlements (Transaction.currentEntitlements + fallback Transaction.latest(for:)). I’ve tested this on multiple real devices and with several sandbox Apple IDs – I cannot reproduce the “nothing happens after tapping” problem. What App Review reports App Review repeatedly claims that “no action occurred when we tapped on the Continue to Purchase button.” From their screenshots and description, the flow is: 1. They open Settings → subscription card. 2. They see the loaded price, so the product has clearly been fetched successfully from the App Store. 3. They tap my “Get SalonFlow PRO” button. 4. My overlay appears with the subscription name and price. 5. They tap “Continue to Purchase” (in my UI this is “Pokračovat k nákupu”). 6. According to them, nothing happens – no system StoreKit confirmation, no error message, no visible action. Important: this overlay did not appear as an extra complication, but as a reaction to their earlier feedback: • Originally, I had a simple flow: button in the card → directly calling purchase(). • App Review at that time said that after tapping the button “nothing happens”. • I added the overlay specifically to make it obvious that the button does react and that the app is preparing the system purchase: I show the product, the price, and a text explaining that a system App Store confirmation will appear next. • Only from that overlay do I call purchase(). So: in their environment they obviously do reach the overlay (meaning the button definitely does “something”), but the actual StoreKit purchase sheet never shows up. Additional changes and “safety belts” From the App Review video it was clear they were tapping the purchase button roughly 3 seconds after launching the app. So I tightened the flow even more: • The “Get SalonFlow PRO” button is now: • disabled until the product has been loaded from the App Store, • visually dimmed, with a spinner and a short text like “Loading subscription information, please wait…”. • The button only becomes active once the product is actually loaded and ready. • After that, the user goes through a two-step process: 1. tap “Get SalonFlow PRO” → overlay with details, 2. tap “Continue to Purchase” → this is where I call purchase(). On my devices, after that step the system purchase confirmation always appears. But App Review still says that after tapping “Continue to Purchase” nothing happens. What I’d like to ask 1. Has anyone seen a situation where Product.purchase() with StoreKit 2 works fine in TestFlight and sandbox testing, but in the App Review environment the system purchase sheet never appears (no error, just “nothing”)? 2. Are there any known edge cases on iPad (iPadOS 26.2, iPad Air M3) where the StoreKit purchase sheet might fail to show even if: • AppStore.canMakePayments == true, • the product is valid and loaded, • and no error is thrown from purchase()? 3. Could App Review consider my two-step flow (button → overlay → confirm button calling purchase()) problematic in itself, even though the overlay is there precisely because of their initial complaint that “nothing happens” after tapping the button? 4. Is there anything concrete you’d recommend: • adding to the logs, • changing in the timing/order of the purchase() call, • or adjusting in the UI, to make it absolutely clear what is happening in their environment if the system sheet never appears? From my point of view, the implementation follows the StoreKit 2 documentation, everything works correctly in real tests and TestFlight, but the App Review environment behaves differently and I keep getting stuck on Guideline 2.1. I’d really appreciate any experience, tips (“we had exactly this and fixed it by X”), or even a recommendation to radically simplify the flow back to a minimal “button → directly purchase()” without any intermediate overlay. Thanks a lot for any help – this review loop has been going on for weeks and I’d really like to finally resolve it.
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140
Activity
Jan ’26
Storekit
Can you implement storekit2 for in app purchases for a flutter project?
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183
Activity
Sep ’25
StoreKit Product Request Times Out in TestFlight (macOS) Despite Successful Server Connection
Product Timeout, In App purchase is approved in App Store Connect. The Product ID and Bundle ID match. Environment macOS App in TestFlight Bundle ID: com.streamtime.StreamTime App Version: 1.1 (Build 51) StoreKit 2 Product ID: com.streamtime.premium Status: App & Subscription Approved Issue StoreKit product request (Product.products(for:)) consistently times out after 60 seconds in TestFlight, despite all connectivity checks passing. The same code works perfectly in Xcode with local StoreKit configuration. Diagnostic Results ✅ Successful checks: App Store connectivity (HTTP 200 from buy.itunes.apple.com) Backend API connectivity (HTTP 200) StoreKit 2 API available AppStore.canMakePayments: true Valid receipt exists Bundle ID matches Product ID matches approved subscription ❌ Failing: Product request times out after 60 seconds No products returned Code Implementation // Direct product request (fails in TestFlight) let products = try await Product.products(for: ["com.streamtime.premium"]) Logs 🔍 App Bundle ID: com.streamtime.StreamTime 🔍 Product ID: com.streamtime.premium 🔍 AppStore.canMakePayments: true 🔍 Apple Store connectivity: HTTP 200 🔵 Direct request for product ID: 'com.streamtime.premium' ⏱️ Direct request start time: 2025-08-30 10:21:32 +0000 ❌ TIMEOUT: Product request took longer than 60 seconds What I've Tried Removed manual in-app-purchase entitlement (per Apple's guidance) Using automatic signing Verified subscription is approved in App Store Connect Using Sandbox Apple ID in TestFlight Verified all network connectivity Questions Why does StoreKit timeout only in TestFlight when all other connectivity works? Are there additional configuration steps needed for macOS apps vs iOS? Could this be related to the automatic in-app purchase entitlement? Any guidance would be greatly appreciated as this is blocking our TestFlight validation.
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77
Activity
Sep ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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307
Activity
Sep ’25
Is the following subscription cancellation flow possible for an iOS in-app subscription?
Is the following subscription cancellation flow possible for an iOS in-app subscription? (Note: This is during the feature planning stage, not actual app deployment.) Planned user flow: User taps the “Cancel Subscription” button Display a “Wait a moment!” screen showing how much the user has enjoyed BFLIX content (to encourage retention) User taps “Proceed to Cancel” Collect cancellation reason from the user Redirect the user to the Apple subscription management page to complete cancellation Can this flow be implemented under Apple’s current in-app purchase and App Store Review guidelines?
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32
Activity
Nov ’25
Subscription Cancellation
Hi Team, I’ve successfully implemented the subscription flow for my app. However, I’m currently facing challenges related to testing the cancellation behavior for auto-renewable subscriptions. Specifically: I’m unable to locate the correct payload structure for the following test endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test I’m also unclear on how to simulate or complete the full lifecycle of a subscription (including cancellation) using Apple’s sandbox environment or APIs. Could you please guide me on how to: Retrieve or construct the proper payload for the test notification API? Simulate a cancellation flow end-to-end in the sandbox for auto-renewable subscriptions?
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111
Activity
May ’25
StoreKit1 Usage error
I encountered the following issues while developing in-app purchases; please help me: When attempting to purchase a product that has already been purchased, SKPaymentQueue reports an error instead of a success message: <SKPaymentQueue: 0x134665380>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3532 "You’re currently subscribed to this." UserInfo={NSLocalizedFailureReason=You’re currently subscribed to this., client-environment-type=Sandbox, AMSServerErrorCode=3532, storefront-country-code=USA} After buying product A on one iPhone using a sandbox account, restoring purchases on another iPhone with the same sandbox account via paymentQueue.restoreCompletedTransactions(withApplicationUsername:) does not return the previously purchased product A data; it directly calls restoreCompletedTransactionsFinished.
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159
Activity
Sep ’25
不正利用された場合、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか
アプリに課金を実装しようと思うのですが、もし不正利用された場合、アプリ側は基本的にApp Storeを通じて対応するよう案内するのが一般的と思いますが、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか教えていただきたいです。 また下記内容は標準的な対応プロセスとして問題ないでしょうか?
 ■Apple ID不正利用時 → ユーザー自身がAppleサポートに連絡し、パスワード変更・二段階認証の設定・不正購入の返金申請などを行うよう案内する。 ■クレジットカード不正利用時 → まずカード会社への連絡を促すが、アプリ内決済に関してはAppleのカスタマーサポート経由で返金や調査手続きを案内する 不正利用されたユーザーへの対応に備えて、アプリ側が考慮すべきことがあれば教えてください。
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120
Activity
May ’25
Cannot received webhook about in app purchase
Previously I could get the sub package information after each payment via webhook but today I didn't get it. What happened? My webhook url: https://r-connect-api-dev.mystg-env.com/webhook/appstore/notification/v2
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46
Activity
Nov ’25
SubscriptionStoreView Localization Error
Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.
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214
Activity
May ’25
storekit_no_response
Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.
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225
Activity
Sep ’25
Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
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114
Activity
May ’25
StoreKit JWT Verification Failing - Expired Certificate in x5c Chain Body
Starting around October 12, 2025 at 19:51 UTC, we're seeing intermittent failures when verifying StoreKit transaction JWTs. The issue appears to be related to certificate expiration in the x5c chain in the JWT tokens provided by Apple. What We're Seeing Some JWTs are being signed with different certificates. Some work, some fail certificate validation. Old Certificate (Expired - causing failures): Subject: Prod ECC Mac App Store and iTunes Store Receipt Signing Issuer: Apple Worldwide Developer Relations Certification Authority (G6) Serial: 166451396673336810269824643773700992094 Valid From: 2023-09-12 19:51:53 UTC Valid To: 2025-10-11 19:51:52 UTC ❌ EXPIRED New Certificate (Valid - working): Subject: Prod ECC Mac App Store and iTunes Store Receipt Signing Issuer: Apple Worldwide Developer Relations Certification Authority (G6) Serial: 95385247725814954943813376527885434295 Valid From: 2025-09-19 19:44:51 UTC Valid To: 2027-10-13 17:47:23 UTC ✓ VALID Current Status Most JWTs use the new valid certificate. Some JWTs still use the expired certificate. This appears inconsistent/random. I don't know if it's an issue with some of Apple's servers, or an issue with StoreKit on-device cache, but seems to me like a bug on Apple's side either way. Are we missing something? Is this a known issue? Any guidance or timeline from Apple would be greatly appreciated, as this is blocking legitimate paying users.
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284
Activity
Oct ’25
Recent issues in StoreKit products fetch
Hello everyone! We are observing a significant number of failures in the fetch of the products with StoreKit1, meaning that in a completely random way, some product identifiers are considered invalid in the response that we receive from Apple, and after some minutes these products are considered once again valid. The issue started on Thursday 04/24 around 12.00 am (UTC + 02.00) and from our dashboard we can clearly see the trend of these failures has some spikes at precise times. I am attaching a view that we use for monitoring purposes showing this trend, considering the data of this week. We are noticing this problem on multiple developer accounts and on multiple apps, which is leading us to think it could be an issue in the Apple backend processing the request. In our case, the apps are not launched correctly until all the products are fetched, and therefore the impact of this problem is very high. Is anyone experiencing something similar or do you have logs which allows you to identify such issues? The issue happens only in production, while in debug and TestFlight environment everything works well. Thank you for your support
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647
Activity
Apr ’25
SKAN / AdAttributionKit Development Postback Not Triggering
We’re testing SKAN postbacks via AdAttributionKit but aren’t receiving any requests on our server even after generating development impressions and triggering a postback. Setup: Domain: https://linkrunner-skan.com Configured in Info.plist as: <key>NSAdvertisingAttributionReportEndpoint</key> <string>https://linkrunner-skan.com</string> <key>AttributionCopyEndpoint</key> <string>https://linkrunner-skan.com</string> Apple automatically appends the .well-known paths: /.well-known/private-click-measurement/report-attribution/ /.well-known/skadnetwork/report-attribution/ ATS diagnostics for the domain: PASS for all tests (TLS 1.0–1.3, PFS disabled, arbitrary loads allowed, etc.) Both .well-known paths are publicly accessible and return 200 OK Testing Flow: Enabled Developer → AdAttributionKit Developer Mode on iOS (15+) Followed Apple’s official guide: Testing AdAttributionKit with Developer Mode Generated test impression using: createAdAttributionKitDevelopmentImpression implemented in SKANManager.swift Called Postback.updateConversionValue with lockPostback: true Created Development Postback from Developer Settings Waited 30+ minutes while intercepting server requests (proxy + backend logs) What We’ve Tried So Far: Confirmed ATS compliance with nscurl --ats-diagnostics (all PASS) Verified .well-known paths are accessible publicly without redirects Tested endpoints manually with a POST request – server responds 200 OK Confirmed Info.plist entries exactly match Apple’s required keys Double-checked iOS device is running iOS 15+ with Developer Mode enabled Repeated test flow multiple times with fresh impressions and postbacks Waited up to 1 hour for postback (in case of delays) Issue: No POST requests are being received from Apple to either .well-known endpoint, even though the setup appears correct and ATS tests pass. References Used: Configuring an Advertised App Generating JWS Impressions Question: Has anyone faced a similar issue where AdAttributionKit Development Postbacks are not firing despite correct Info.plist setup, ATS compliance, and reachable .well-known endpoints? Any insight into possible missing configuration steps or testing nuances would be greatly appreciated.
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104
Activity
Aug ’25
how does auto sync App server price to IAP price
After I configured a consumable subscription(In App Purchases) on the apple platform, when I change the price in the App's server, is there any existing apple Api support to change the price on the apple platform? Of course, I know I need to resubmit.
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75
Activity
Jun ’25
StoreKit Products Load After Rebuild But Not on Fresh Install (iOS/SwiftUI)
Problem: I'm implementing StoreKit 2 in my SwiftUI app. Products load successfully when I rebuild in Xcode, but on a fresh install, Product.products(for:) returns an empty array. The paywall shows "Unable to load pricing." Setup: Using StoreKit Configuration File ( .storekit ) for testing Product IDs match exactly between config and code: com..premium.lifetime (non-consumable) com..premium.monthly (auto-renewable subscription) com.****.premium.yearly (auto-renewable subscription) StoreKitManager is a @MainActor singleton with @Published properties What I've Tried: Initial delay before loading - Added 1-second delay in init before calling loadProducts() Product ID verification - Confirmed IDs match exactly between StoreKitConfig.storekit and code Retry logic with exponential backoff - Implemented 3 retry attempts with 0.5s/1s/1.5s delays Multiple calls to updatePurchasedProducts() - Called twice after initial load Verified StoreKit configuration - File is properly added to project, has valid product definitions Code Structure: swift @MainActor final class StoreKitManager: ObservableObject { static let shared = StoreKitManager() @Published private(set) var products: [Product] = [] private init() { updateListenerTask = listenForTransactions() Task { try? await Task.sleep(nanoseconds: 1_000_000_000) await loadProducts() // Returns empty on fresh install await updatePurchasedProducts() } } } Observations: ✅ Works perfectly after Xcode rebuild ❌ Fails on fresh app install (simulator & device) ❌ Product.products(for:) returns empty array (no error thrown) ✅ StoreKit configuration file is valid and properly configured Question: Why does StoreKit need a rebuild to recognize products? Is there a proper initialization sequence I'm missing for fresh installs? Environment: Xcode [Version 26.0 beta 7] iOS [IOS +17.0] Testing with StoreKit Configuration File
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174
Activity
Oct ’25
Questions regarding refundPreference sending consumption data
Apple notification description: notificationType: The type that describes the In-App Purchase or external purchase event for which the App Store sends the version 2 notification. App Store Server Notifications 2.0+ string notificationType Possible Values CONSUMPTION_REQUEST A notification type that indicates that the customer initiated a refund request for a consumable In-App Purchase or auto-renewable subscription, and the App Store is requesting that you provide consumption data. For more information, see Send Consumption Information. When the developer receives the refund request notification and sends the refundPreference, they say: GRANT_PRORATED You prefer that the App Store grants a prorated refund. Discussion Use these values in the refundPreference field of a ConsumptionRequest. The following constraints apply to the GRANT_PRORATED option: If the product is a consumable or non-consumable In-App Purchase or a non-renewing subscription, you may include a consumptionPercentage value in the ConsumptionRequest. Question: Requesting a refund for a non-consumable type does not send a notification to the developer. However, when a developer sends a refund preference, they can still send a GRANT_PRORATED request for a non-consumable type.
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Activity
Jan ’26
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
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93
Activity
Apr ’25