We have some users who have upgraded to iOS 26 beta3. Currently, we observe that when these users make in-app purchases, our code calls [[SKPaymentQueue defaultQueue] finishTransaction:transaction]; method, and we clearly receive the successful removal callback in the delegate method - (void)paymentQueue:(SKPaymentQueue *)queue removedTransactions:(NSArray<SKPaymentTransaction *> *)transactions. However, when users click on products with the same productId again, the method - (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray *)transactions still returns information about previously removed transactions, preventing users from making further in-app purchases.
StoreKit
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I did an in app purchase in my development app and now I cannot get rid of it. It is a "monthly" subscription that seems to renew every 1 day.
I can see the subscription when I go to settings then tap on Subscriptions.
Then I tap the item and choose "Cancel Subscription", revealing a new modal sheet saying "Confirm Cancellation".
When I "Confirm", I get the popup:
"Your request is temporarily unable to be processed, please try again later".
However, this is anything BUT temporary, has gone on for a couple weeks now.
As such, I am unable to test subscriptions in my development app.
I've tried logging out, restarting, different devices, etc.
The phone is logged in under my primary user account, and I may not have been logged into sandbox email when I did the purchase.
Can someone forcibly remove it for me?
We are experiencing a critical issue where StoreKit 2 is returning empty products when using Product.products(for:), specifically on devices running iOS 18.4.
This issue does not occur on iOS 18.3 or earlier.
Steps:
Created a subscription product (e.g. "upm1") in App Store Connect
Confirmed the product is active, localised, and part of a valid subscription group
Call the following Swift code using StoreKit 2:
Task {
do {
let products = try await Product.products(for: ["upm1"])
print(products)
} catch {
print("Error: (error)")
}
}
4. Result: products is an empty list.
This regression is blocking subscription testing on iOS 18.4.
Kindly someone please advise on a potential fix or workaround.
A purchase can result in success with verificationResult .unverified. Is there a list of reasons for which the transaction might be unverified and how should i handle it in my app? From my understanding, a successful unverified transaction means the user has already paid for the purchase. So, do i just ignore the unverified transaction or do i provide content to the user anyways?
I has sandbox account with Japanese local. When i build app directly to check, price is displayed in Japanese Currency. But when I install app from the Test Flight, price is always displayed in USD Currency.
the issue is appear in iOS 18.5
How can i fix this issue ?
We have in-app purchases live and working fine for standard subscriptions.
We also have promotional offers active for existing users (to give existing users a discount as a thank you).
Yet, regardless of the user type (existing vs new... we have tested with all types), we get the "Your account is not eligible for this offer" error message when clicking the discounted offer.
What is the logic for determining eligibility?
I'm trying to debug as it's not clear to me why this message would show up.
We are using React Native IAP.
In general, how does the eligibility check work? What conditions are being evaluated and compared? And what could break those conditions?
I appreciate your help!
DDD
Appium can't see any locators of 'Sandbox' view in case of purchase page automation try. iOS 18.x. On version 17.x the elements could be found
We are running auto-renewing subscriptions with StoreKit2 and the “get all subscription statuses” API is behaving unexpectedly.
record the originalTransactionId from the iPhone to the server side when purchasing a subscription with Storekit2.
query the get all subscription statuses API from the server side with the originalTransactionId recorded.
get all subscription statuses returns a response, but there is no data in the response that matches the originalTransactionId.
I have an error on my system because I have built my system on the assumption that all subscriptions including originalTransactionId will be returned.
I'm using the iOS simulator with a StoreKit configuration file. I can see that there have been transactions while the app has been closed, but my StoreKit 2 listener is never called with those updates to be able to finish them When I open my app from a cold start.
I've added a listener on application(_:didFinishLaunching:launchOptions:) like this:
func startObservingTransactions() {
task = Task(priority: .background) {
for await result in Transaction.updates {
if case .verified(let transaction) = result {
await transaction.finish()
}
}
}
}
But the Transaction.updates loop never gets called (have added breakpoints to check). It's only ever called when a purchase is made, or subsequent transaction renewals when the app is open. Only then it will get the previously unfinished transactions.
Steps to reproduce:
Create an app with a StoreKit config file (with sped up transactions) to purchase an item
Make a purchase then quit the app
Wait for a bit for more transactions to be made while the app is closed.
Open the app from a cold start and none of the transactions will be finished by the listener in your app. Cancel the subscription via the transaction manager.
Close and open the app from a cold start. The first transaction will be finished by the listener but none of the others will be.
In Apple's docs it says
If your app has unfinished transactions, the listener receives them immediately after the app launches
Why is this not the case?
We're experiencing an issue with in-app purchases in our React Native iOS app where RNIap.getProducts() is consistently returning an empty array, preventing users from making purchases.
Technical Details:
Using react-native-iap library
Product ID: '[REDACTED]'
Platform: iOS
Product Type: Consumable (one-time payment, NOT subscription)
Error in logs: "No products returned from App Store. Check App Store Connect."
Debugging shows: Products Fetched: []
Steps to Reproduce:
Open app and navigate to the quiz feature
Attempt to purchase additional quiz attempts
Modal opens but fails to load product information
What We've Confirmed:
IAP Connection initializes successfully
No error is thrown during product fetch, just an empty array returned
App is configured with correct Bundle ID
Using Apple Sandbox test account
We are implementing consumable purchases (one-time payments)
Potential Issues to Investigate:
Product configuration in App Store Connect
Ensure product is set as "Consumable" type in App Store Connect
Sandbox tester account permissions/activation
Bundle ID matching between app and App Store Connect
Product ID case sensitivity or typos
Hello
We are developers of a long-running game series and now reports have started to come in
that users who install any of our previous games from the Mac App Store on OS X Sequoia
are shown a popup claiming "The exit(173) API is no longer available". It's actually a lie,
the mechanism is still there, the receipt generation still works and the game still runs afterwards.
But the popup is confusing to users therefore we need to update the code.
Apparently the replacement for the old receipt generation mechanism is AppTransaction which
does not exist for Objective C. We have attempted to use it using the Swift/ObjC interoperability
and failed so far. The problem is that we need to call async methods in AppTransaction and
all our attempts to make this work have failed so far. It seems as the actor/@MainActor concept
is not supported by Swift/ObjC interoperability and without those concepts we don't know how
to pass results from the async context to the callers from ObjC.
The lack of usable information and code online regarding this topic is highly frustrating. Apple
really needs to provide better support for developers if they want us to continue to support
the Mac platform with high quality games and applications on the Mac App Store.
We would appreciate if anyone can cook up a working sample code how to use AppTransaction
in ObjC. Thanks in advance!
Topic:
App & System Services
SubTopic:
StoreKit
New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives.
I really do not want to launch a new app without seeing functioning renewals in the sandbox.
Is there somewhere else we are intended to seek assistance?
Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred.
The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user.
We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server.
Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service.
Appreciate your help on this.
Hello,
For In App Purchases with a renewable subscription, does the originalTransactionId change in the following scenarios?
Case 1:
A user subscribes to a subscription A within a Subscription Group SG1.
The user then cancels it at the end of the month.
Comes back later to subscribe to the same subscription A within the same Subscription Group SG1.
Case 2:
A user subscribes to a subscription A within a Subscription Group SG1.
The user then cancels it at the end of the month.
Comes back later to subscribe to subscription B within the same Subscription Group SG1.
Hello,
I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2.
The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information”
When dismissing the alert, Xcode logs the following:
Purchase did not return a transaction:
Error Domain=ASDServerErrorDomain Code=3902
"No se ha podido realizar la compra"
UserInfo={
NSLocalizedFailureReason=No se ha podido realizar la compra,
client-environment-type=Sandbox,
AMSServerErrorCode=3902,
storefront-country-code=ESP
}
Test environment:
App installed from Xcode on a real iPhone
Logged in with a Sandbox Apple ID
Using StoreKit 2
Promotional offer applied using:
Product.PurchaseOption.promotionalOffer(_:compactJWS:)
On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation:
https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers
The signature is generated using a Subscription Key
Signed with ECDSA + SHA256
Uses the correct invisible separator (U+2063)
The signature is validated locally using the derived public key and verifies correctly
The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown.
Given that:
The offer is displayed correctly
The purchase sheet shows the discounted price and duration
The signature validates locally
The error occurs only after confirming the purchase
My question is:
Is this a known limitation or issue with promotional offers in the Sandbox environment?
Should promotional offers be tested exclusively via TestFlight instead of Sandbox?
Any clarification would be greatly appreciated.
Thank you!
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries.
In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values.
Problem Summary:
Purchase Stream Returns Old Purchases
When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt.
Transaction IDs Reused Across Distinct Purchases
Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users.
Example Logs:
// First purchase
{
"appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904",
"appTransactionId": "704464472748013865",
"transactionId": "2000000928154716"
}
// Second purchase (different user context)
{
"appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904",
"appTransactionId": "704464472748013865",
"transactionId": "2000000928429780"
}
Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one.
This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks.
I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here:
Github gist
The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API.
Additional Observations from the Community:
We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here:
User A deleted → User B signs up → receives upgrade event with User A’s token
Notification uses appAccountToken from old account, not the new one
This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments.
Questions:
Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)?
Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments?
Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase?
Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
StoreKit Test
StoreKit
In-App Purchase
最近我们有个应用要对接App 内购买项目,有什么好的资料或者demo提供一下吗?
The app review prompt on iOS/iPadOS 26.1 has the "Not Now" button greyed out:
On iOS/iPadOS 26.0, this was working:
Before filing a radar, is there anything I'm missing? The only way to dismiss it is to tap a star rating and then a Cancel button appears which lets you dismiss it without reviewing.
Topic:
App & System Services
SubTopic:
StoreKit
What happens after 12 renewals? Does the subscription expire completely? The next day when I try to manage settings for my sandbox account it says it cannot connect.
I cannot see the status of subscription in:
Settings-> App Store -> Sandbox Account -> Manage
Logging out and logging in of my regular account does not fix that.
When I login with a different non-testflight sandbox account I can finally edit those settings. There are some missing details in documentation explaining testflight sandbox accounts. Do these accounts stop working after 12 auto-renewals? I need more specific details in order to ensure subscriptions will work properly during production.
Hi everybody 👋 ! Just as the title says, for some reason I can no longer enter my Sandbox account credentials, because the section is gone from the developer settings. I tried reenabling the Developer mode, but with no result. Not a lot of information is available on this topic for the latest iOS versions. Can somebody assist, please?