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Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
2
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291
May ’25
Unable to Authenticate with App Store Server API in Production (401 Error)
Our application is currently under review, and we are still facing issues because we receive a 401 Unauthorized response from the App Store Connect API when using the production environment. Our app integrates with Chargebee for subscription management, and in production, Chargebee is unable to authenticate with the App Store Server API. This results in a 401 Unauthorized error, preventing the user’s subscription from being synced correctly into our system. Interestingly, the same configuration works in the sandbox environment, but fails in production. We’ve tried authenticating using JWTs generated from multiple keys (including App Store Connect API / Team Keys with both Admin and App Manager access, and also In-App Purchase keys), all with the same result — sandbox access works, production does not. Here is our example code for testing with JWT token: const jwt = require('jsonwebtoken'); const fs = require('fs'); const https = require('https'); const config = { keyId: '<key_id>', issuerId: 'issuer_id', bundleId: 'bundle_id', privateKey: fs.readFileSync('path_to_key') }; const { keyId, issuerId, bundleId, privateKey } = config; const now = Math.floor(Date.now() / 1000); const jwtToken = jwt.sign( { iss: issuerId, iat: now, exp: now + 60 * 10, // 10 minutes is fine for test aud: 'appstoreconnect-v1', bid: bundleId }, privateKey, { algorithm: 'ES256', header: { alg: 'ES256', kid: keyId, typ: 'JWT' } } ); console.log('Generated JWT:\n', jwtToken); // prod const originalTransactionId = '<prod_transaction_id>'; const hostname = 'api.storekit.itunes.apple.com'; // sandbox // const originalTransactionId = '<sandbox_transaction_id>'; // const hostname = 'api.storekit-sandbox.itunes.apple.com' const options = { hostname, port: 443, path: `/inApps/v1/history/${originalTransactionId}`, method: 'GET', headers: { Authorization: `Bearer ${jwtToken}`, 'Content-Type': 'application/json', }, }; const callAppStoreConnectApi = async () => { const req = https.request(options, (res) => { console.log(`\nStatus Code: ${res.statusCode}`); let data = ''; res.on('data', (chunk) => { data += chunk; }); res.on('end', () => { console.log('Response Body:\n', data || '[Empty]'); }); }); req.on('error', (e) => { console.error('Request Error:', e); }); req.end(); }; callAppStoreConnectApi(); With this code, we were able to authenticate successfully in the sandbox environment, but not in production. I read in this discussion: https://developer.apple.com/forums/thread/711801 that the issue was resolved once the app was published to the App Store, but I haven’t found any official documentation confirming this. Does anyone know what the issue could be?
3
2
439
Oct ’25
storekit2_products_error
Cannot retrieve products for iap or subscription on simulator iPhone 16 and real device iPhone XR also. lutter: IAPError(code: storekit2_products_error, source: app_store, message: The operation couldn’t be completed. (NSURLErrorDomain error -1009.), details: The operation couldn’t be completed. (NSURLErrorDomain error -1009.)) flutter: Error fetching IAP products: IAPError(code: storekit2_products_error, source: app_store, message: The operation couldn’t be completed. (NSURLErrorDomain error -1009.), details: The operation couldn’t be completed. (NSURLErrorDomain error -1009.))
1
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155
Jun ’25
can not verify receipt
I have three questions about verify receipt I use this api (https://buy.itunes.apple.com/verifyReceipt)to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://developer.apple.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently) I can not understand this document: (https://developer.apple.com/documentation/appstorereceipts/validating_receipts_on_the_device) Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server? I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not. my java server code : AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId); (bug i can note get transaction status, how do i konw this Transaction is success or not)
3
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166
Sep ’25
iOS misleading users with payment notification timing
I'm getting really frustrated with emails from my App users who believe they've been charged for a free in-app purchase when they haven't. My App offers many in-app purchases of digital items and I give 4 of these away for free to let users get comfortable with how it works in-app. Over the last couple of years I've had a steady increase in angry emails from users who accuse me of fraud by charging them for a free item. I couldn't figure out for a while what this was as they would leave a 1 star rating, delete the app and ignore my emails for more information. Recently I had someone a bit more patient engage and explain it to me. The purchase for some reason popped up on my notifications right when I bought the [Free Item in my app]. It was from a movie I bought and the bill was delayed. The timing of that notification is what is misleading users about the free in-app purchase. Can someone take note of this please and perhaps delay any payment notifications so they aren't sent when the in-app purchase is for FREE? Thanks!
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1k
Jun ’25
subscriptions before submitting a review
We distribute apps that offer auto-renewing subscriptions. In order to test a new service, we would like to create a new subscription group and subscription product (hereinafter referred to as “test subscription”) for this app. If the “In-app purchase statuses” of the test subscription is “Ready to Submit” is the following behavior correct? ・General end users cannot purchase the test subscription. ・Users with SANDBOX Apple accounts can purchase the test subscription.
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105
Aug ’25
Subscription Cancellation
Hi Team, I’ve successfully implemented the subscription flow for my app. However, I’m currently facing challenges related to testing the cancellation behavior for auto-renewable subscriptions. Specifically: I’m unable to locate the correct payload structure for the following test endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test I’m also unclear on how to simulate or complete the full lifecycle of a subscription (including cancellation) using Apple’s sandbox environment or APIs. Could you please guide me on how to: Retrieve or construct the proper payload for the test notification API? Simulate a cancellation flow end-to-end in the sandbox for auto-renewable subscriptions?
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136
May ’25
In-App Purchase products suddenly not returned by queryProductDetails
Hi, We're currently experiencing an issue with consumable In-App Purchases on our production iOS app. Until the end of May, everything was working as expected, but starting in early June, our app no longer receives any products when calling queryProductDetails() using Flutter’s in_app_purchase plugin (which utilizes StoreKit). Here’s what we’ve confirmed so far: The product IDs are correctly configured in App Store Connect, and all items are marked as “Approved.” No recent changes have been made to the bundle ID or the product IDs. The “Base Territory” setting was updated for each IAP item in early May. After that change, product retrieval and purchases were working normally through the end of May. This issue is happening on real devices in production, and multiple users are affected. The same functionality continues to work correctly on Android. All requested product IDs are being returned in the notFoundIDs list of the queryProductDetails() response. We're quite puzzled by this issue as no clear cause has been identified so far. Any thoughts on this issue would be much appreciated. Thank you!
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199
Jun ’25
In app purchase rejected
Thanks for view post. I found some problem on step review in-app-purchase. All item in app purchase hold on "Developer Action Needed" then I check issue i found it because all item in section App Store Localization rejected. I don't know why it rejected on board don't show any information that why it was rejected. if who know please suggest me. I try many renew create item but every i resume for submit it every time it was reject aways I attached example my rejected image below thanks.
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1.3k
Apr ’26
StoreKit Product Request Times Out in TestFlight (macOS) Despite Successful Server Connection
Product Timeout, In App purchase is approved in App Store Connect. The Product ID and Bundle ID match. Environment macOS App in TestFlight Bundle ID: com.streamtime.StreamTime App Version: 1.1 (Build 51) StoreKit 2 Product ID: com.streamtime.premium Status: App & Subscription Approved Issue StoreKit product request (Product.products(for:)) consistently times out after 60 seconds in TestFlight, despite all connectivity checks passing. The same code works perfectly in Xcode with local StoreKit configuration. Diagnostic Results ✅ Successful checks: App Store connectivity (HTTP 200 from buy.itunes.apple.com) Backend API connectivity (HTTP 200) StoreKit 2 API available AppStore.canMakePayments: true Valid receipt exists Bundle ID matches Product ID matches approved subscription ❌ Failing: Product request times out after 60 seconds No products returned Code Implementation // Direct product request (fails in TestFlight) let products = try await Product.products(for: ["com.streamtime.premium"]) Logs 🔍 App Bundle ID: com.streamtime.StreamTime 🔍 Product ID: com.streamtime.premium 🔍 AppStore.canMakePayments: true 🔍 Apple Store connectivity: HTTP 200 🔵 Direct request for product ID: 'com.streamtime.premium' ⏱️ Direct request start time: 2025-08-30 10:21:32 +0000 ❌ TIMEOUT: Product request took longer than 60 seconds What I've Tried Removed manual in-app-purchase entitlement (per Apple's guidance) Using automatic signing Verified subscription is approved in App Store Connect Using Sandbox Apple ID in TestFlight Verified all network connectivity Questions Why does StoreKit timeout only in TestFlight when all other connectivity works? Are there additional configuration steps needed for macOS apps vs iOS? Could this be related to the automatic in-app purchase entitlement? Any guidance would be greatly appreciated as this is blocking our TestFlight validation.
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85
Sep ’25
Best current approach to detecting legacy paid app download (without relying on deprecated APIs)?
I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.
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84
Jun ’25
購入情報をサーバーで管理する場合は、アプリからサーバーに購入情報を渡す際にレシート検証する必要があるのか
アプリ内課金を実装しようとしていますが、サーバサイドのセキュリティに関してについて質問です。 StoreKit2を使えばアプリとApp Store Connect間のレシート検証は不要だが、 購入情報をサーバーで管理する場合は アプリからサーバーに購入情報を渡す際にレシート検証する必要があると考えるがその認識であっているか教えていただきたいです。
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127
May ’25
in-app purchases suddenly appear as unpurchased.
We have received reports from users that their in-app purchases suddenly appear as unpurchased. We would like to know the cause of this issue. Our implementation does not use a server; purchases are determined solely on the client side. These reports often occur after updating the app version, but we have been unable to reproduce the issue in our development environment.
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106
Sep ’25
Strange Pattern of Subscriptions + Refunds — Possible Abuse?
Hi everyone, I'm an indie developer and recently noticed some odd behavior in my app's subscription metrics. There’s been a sudden spike in annual subscriptions, which is very unusual for my app — historically, users rarely choose that option. What’s more concerning is that these subscriptions are almost immediately canceled and refunded. Upon checking analytics (RevenueCat + App Store Connect), I also noticed inconsistencies in user location data: users appear to be from one region (like Singapore), but deeper tracking shows actual usage from Vietnam, a market I’ve never targeted and where I do no advertising. This behavior seems coordinated and is affecting my app’s refund rate, which I worry could raise red flags on the App Store side. Has anyone experienced anything similar? Is there a recommended way to report suspicious subscription/refund activity to Apple or prevent potential abuse like this? Any advice would be really appreciated. Thanks!
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95
Jun ’25
How to test "Remove from Sale" for subscriptions in Sandbox?
I want to test the "Remove from Sale" scenario in Sandbox. I set my subscription to "Remove from Sale" for all territories in App Store Connect, but I can still make new purchases and auto-renewals continue in the Sandbox environment. Is this a known limitation? Or is there a specific way to make this work for testing? If it can't be tested, I'd like to know the expected production behavior. What changes occur in the App Receipt and what App Store Server Notification is sent?
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73
Sep ’25
Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiI0MDZkYmEyOS04ZjIyLTQ3ZDUtYWI1Mi1kY2M2NTQ5OTE1Y2MiLCJiaWQiOiJjby5oZXJvaGVyby5IZXJvaGVybyIsImlhdCI6MTc0NjQzNTcxNCwiYXVkIjoiYWR2YW5jZWQtY29tbWVyY2UtYXBpIiwibm9uY2UiOiJhMzY2MGIwMS1kMDcyLTRlZDYtYmYyMS01MWU1Y2U5MDRmYTUiLCJyZXF1ZXN0IjoiZXlKdmNHVnlZWFJwYjI0aU9pSkRVa1ZCVkVWZlUxVkNVME5TU1ZCVVNVOU9JaXdpY21WeGRXVnpkRWx1Wm04aU9uc2ljbVZ4ZFdWemRGSmxabVZ5Wlc1alpVbGtJam9pTVdSaVlqZG1ZbVl0WWpFNE55MDBZMlJoTFRrNE16WXRNalUzTTJZeU1UaGpOekZpSW4wc0luTjBiM0psWm5KdmJuUWlPaUpEV2tVaUxDSjJaWEp6YVc5dUlqb2lNU0lzSW1OMWNuSmxibU41SWpvaVExcExJaXdpZEdGNFEyOWtaU0k2SWxNd01qRXRNRGd0TVNJc0ltUmxjMk55YVhCMGIzSnpJanA3SW1ScGMzQnNZWGxPWVcxbElqb2lVM1ZpYzJOeWFYQjBhVzl1SUZCbGRISWc0b0tzSURVaUxDSmtaWE5qY21sd2RHbHZiaUk2SWxOMVluTmpjbWx3ZEdsdmJpQlFaWFJ5SU9LQ3JDQTFJbjBzSW5CbGNtbHZaQ0k2SWxBeFRTSXNJbWwwWlcxeklqcGJleUprYVhOd2JHRjVUbUZ0WlNJNklsTjFZbk5qY21sd2RHbHZiaUJRWlhSeUlPS0NyQ0ExSWl3aVpHVnpZM0pwY0hScGIyNGlPaUpUZFdKelkzSnBjSFJwYjI0Z1VHVjBjaURpZ3F3Z05TSXNJbkJ5YVdObElqb3hOVEF3TUN3aWMydDFJam9pY1dkeGIzUnNlSEY1WVdGaFlsOTRiV3RvWlhWdGFHWjJhbXhtWDBWVlVqQTFJbjFkZlE9PSJ9.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
Replies
2
Boosts
0
Views
291
Activity
May ’25
Unable to Authenticate with App Store Server API in Production (401 Error)
Our application is currently under review, and we are still facing issues because we receive a 401 Unauthorized response from the App Store Connect API when using the production environment. Our app integrates with Chargebee for subscription management, and in production, Chargebee is unable to authenticate with the App Store Server API. This results in a 401 Unauthorized error, preventing the user’s subscription from being synced correctly into our system. Interestingly, the same configuration works in the sandbox environment, but fails in production. We’ve tried authenticating using JWTs generated from multiple keys (including App Store Connect API / Team Keys with both Admin and App Manager access, and also In-App Purchase keys), all with the same result — sandbox access works, production does not. Here is our example code for testing with JWT token: const jwt = require('jsonwebtoken'); const fs = require('fs'); const https = require('https'); const config = { keyId: '<key_id>', issuerId: 'issuer_id', bundleId: 'bundle_id', privateKey: fs.readFileSync('path_to_key') }; const { keyId, issuerId, bundleId, privateKey } = config; const now = Math.floor(Date.now() / 1000); const jwtToken = jwt.sign( { iss: issuerId, iat: now, exp: now + 60 * 10, // 10 minutes is fine for test aud: 'appstoreconnect-v1', bid: bundleId }, privateKey, { algorithm: 'ES256', header: { alg: 'ES256', kid: keyId, typ: 'JWT' } } ); console.log('Generated JWT:\n', jwtToken); // prod const originalTransactionId = '<prod_transaction_id>'; const hostname = 'api.storekit.itunes.apple.com'; // sandbox // const originalTransactionId = '<sandbox_transaction_id>'; // const hostname = 'api.storekit-sandbox.itunes.apple.com' const options = { hostname, port: 443, path: `/inApps/v1/history/${originalTransactionId}`, method: 'GET', headers: { Authorization: `Bearer ${jwtToken}`, 'Content-Type': 'application/json', }, }; const callAppStoreConnectApi = async () => { const req = https.request(options, (res) => { console.log(`\nStatus Code: ${res.statusCode}`); let data = ''; res.on('data', (chunk) => { data += chunk; }); res.on('end', () => { console.log('Response Body:\n', data || '[Empty]'); }); }); req.on('error', (e) => { console.error('Request Error:', e); }); req.end(); }; callAppStoreConnectApi(); With this code, we were able to authenticate successfully in the sandbox environment, but not in production. I read in this discussion: https://developer.apple.com/forums/thread/711801 that the issue was resolved once the app was published to the App Store, but I haven’t found any official documentation confirming this. Does anyone know what the issue could be?
Replies
3
Boosts
2
Views
439
Activity
Oct ’25
storekit2_products_error
Cannot retrieve products for iap or subscription on simulator iPhone 16 and real device iPhone XR also. lutter: IAPError(code: storekit2_products_error, source: app_store, message: The operation couldn’t be completed. (NSURLErrorDomain error -1009.), details: The operation couldn’t be completed. (NSURLErrorDomain error -1009.)) flutter: Error fetching IAP products: IAPError(code: storekit2_products_error, source: app_store, message: The operation couldn’t be completed. (NSURLErrorDomain error -1009.), details: The operation couldn’t be completed. (NSURLErrorDomain error -1009.))
Replies
1
Boosts
0
Views
155
Activity
Jun ’25
can not verify receipt
I have three questions about verify receipt I use this api (https://buy.itunes.apple.com/verifyReceipt)to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://developer.apple.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently) I can not understand this document: (https://developer.apple.com/documentation/appstorereceipts/validating_receipts_on_the_device) Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server? I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not. my java server code : AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId); (bug i can note get transaction status, how do i konw this Transaction is success or not)
Replies
3
Boosts
0
Views
166
Activity
Sep ’25
iOS misleading users with payment notification timing
I'm getting really frustrated with emails from my App users who believe they've been charged for a free in-app purchase when they haven't. My App offers many in-app purchases of digital items and I give 4 of these away for free to let users get comfortable with how it works in-app. Over the last couple of years I've had a steady increase in angry emails from users who accuse me of fraud by charging them for a free item. I couldn't figure out for a while what this was as they would leave a 1 star rating, delete the app and ignore my emails for more information. Recently I had someone a bit more patient engage and explain it to me. The purchase for some reason popped up on my notifications right when I bought the [Free Item in my app]. It was from a movie I bought and the bill was delayed. The timing of that notification is what is misleading users about the free in-app purchase. Can someone take note of this please and perhaps delay any payment notifications so they aren't sent when the in-app purchase is for FREE? Thanks!
Replies
2
Boosts
0
Views
1k
Activity
Jun ’25
subscriptions before submitting a review
We distribute apps that offer auto-renewing subscriptions. In order to test a new service, we would like to create a new subscription group and subscription product (hereinafter referred to as “test subscription”) for this app. If the “In-app purchase statuses” of the test subscription is “Ready to Submit” is the following behavior correct? ・General end users cannot purchase the test subscription. ・Users with SANDBOX Apple accounts can purchase the test subscription.
Replies
1
Boosts
0
Views
105
Activity
Aug ’25
iOS 26 still using apple ID for in app purchases when logged out of media and purchases on device
For testing purposes, I log out of media and purchases to use sandbox ID's to test in app purchases. Once I log out of media and purchases in device settings, in app purchases is still using my real apple ID, I'm not being prompted anymore to log into a sandbox ID for purchases.
Replies
0
Boosts
0
Views
76
Activity
Jun ’25
"Cannot Connect" message when triggering beginRefundRequest
Hello! We are tryign to test refund notifications and we've implemented a debug button trigger the refund of a purchase done with a sandbox account. The problem is that the refund view displays a Cannot Connect message and nothing happens. No error messages appear in the console. Anything we are doing wrong?
Replies
1
Boosts
0
Views
127
Activity
Aug ’25
Subscription Cancellation
Hi Team, I’ve successfully implemented the subscription flow for my app. However, I’m currently facing challenges related to testing the cancellation behavior for auto-renewable subscriptions. Specifically: I’m unable to locate the correct payload structure for the following test endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test I’m also unclear on how to simulate or complete the full lifecycle of a subscription (including cancellation) using Apple’s sandbox environment or APIs. Could you please guide me on how to: Retrieve or construct the proper payload for the test notification API? Simulate a cancellation flow end-to-end in the sandbox for auto-renewable subscriptions?
Replies
0
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136
Activity
May ’25
App extension write data The main target reads data.
I have an iOS app with a main target and an app extension. I want the app extension to write data to the SwiftData in App Groups, while the main target reads the data. However, currently, the app extension only has permission to read data, not to write it.Is the issue due to my incorrect configuration or an Apple-imposed restriction?
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2
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134
Activity
Aug ’25
In-App Purchase products suddenly not returned by queryProductDetails
Hi, We're currently experiencing an issue with consumable In-App Purchases on our production iOS app. Until the end of May, everything was working as expected, but starting in early June, our app no longer receives any products when calling queryProductDetails() using Flutter’s in_app_purchase plugin (which utilizes StoreKit). Here’s what we’ve confirmed so far: The product IDs are correctly configured in App Store Connect, and all items are marked as “Approved.” No recent changes have been made to the bundle ID or the product IDs. The “Base Territory” setting was updated for each IAP item in early May. After that change, product retrieval and purchases were working normally through the end of May. This issue is happening on real devices in production, and multiple users are affected. The same functionality continues to work correctly on Android. All requested product IDs are being returned in the notFoundIDs list of the queryProductDetails() response. We're quite puzzled by this issue as no clear cause has been identified so far. Any thoughts on this issue would be much appreciated. Thank you!
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1
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199
Activity
Jun ’25
Display frequency of the winback offer sheet
Could you tell me about the specifications of the winback offer? If a user is eligible for the winback offer, will the winback offer sheet be displayed every time the app is launched? Or will the OS adjust the display frequency in some way?
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1
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77
Activity
Aug ’25
In app purchase rejected
Thanks for view post. I found some problem on step review in-app-purchase. All item in app purchase hold on "Developer Action Needed" then I check issue i found it because all item in section App Store Localization rejected. I don't know why it rejected on board don't show any information that why it was rejected. if who know please suggest me. I try many renew create item but every i resume for submit it every time it was reject aways I attached example my rejected image below thanks.
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4
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1.3k
Activity
Apr ’26
StoreKit Product Request Times Out in TestFlight (macOS) Despite Successful Server Connection
Product Timeout, In App purchase is approved in App Store Connect. The Product ID and Bundle ID match. Environment macOS App in TestFlight Bundle ID: com.streamtime.StreamTime App Version: 1.1 (Build 51) StoreKit 2 Product ID: com.streamtime.premium Status: App & Subscription Approved Issue StoreKit product request (Product.products(for:)) consistently times out after 60 seconds in TestFlight, despite all connectivity checks passing. The same code works perfectly in Xcode with local StoreKit configuration. Diagnostic Results ✅ Successful checks: App Store connectivity (HTTP 200 from buy.itunes.apple.com) Backend API connectivity (HTTP 200) StoreKit 2 API available AppStore.canMakePayments: true Valid receipt exists Bundle ID matches Product ID matches approved subscription ❌ Failing: Product request times out after 60 seconds No products returned Code Implementation // Direct product request (fails in TestFlight) let products = try await Product.products(for: ["com.streamtime.premium"]) Logs 🔍 App Bundle ID: com.streamtime.StreamTime 🔍 Product ID: com.streamtime.premium 🔍 AppStore.canMakePayments: true 🔍 Apple Store connectivity: HTTP 200 🔵 Direct request for product ID: 'com.streamtime.premium' ⏱️ Direct request start time: 2025-08-30 10:21:32 +0000 ❌ TIMEOUT: Product request took longer than 60 seconds What I've Tried Removed manual in-app-purchase entitlement (per Apple's guidance) Using automatic signing Verified subscription is approved in App Store Connect Using Sandbox Apple ID in TestFlight Verified all network connectivity Questions Why does StoreKit timeout only in TestFlight when all other connectivity works? Are there additional configuration steps needed for macOS apps vs iOS? Could this be related to the automatic in-app purchase entitlement? Any guidance would be greatly appreciated as this is blocking our TestFlight validation.
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85
Activity
Sep ’25
Best current approach to detecting legacy paid app download (without relying on deprecated APIs)?
I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.
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84
Activity
Jun ’25
Storekit
Can you implement storekit2 for in app purchases for a flutter project?
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0
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186
Activity
Sep ’25
購入情報をサーバーで管理する場合は、アプリからサーバーに購入情報を渡す際にレシート検証する必要があるのか
アプリ内課金を実装しようとしていますが、サーバサイドのセキュリティに関してについて質問です。 StoreKit2を使えばアプリとApp Store Connect間のレシート検証は不要だが、 購入情報をサーバーで管理する場合は アプリからサーバーに購入情報を渡す際にレシート検証する必要があると考えるがその認識であっているか教えていただきたいです。
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127
Activity
May ’25
in-app purchases suddenly appear as unpurchased.
We have received reports from users that their in-app purchases suddenly appear as unpurchased. We would like to know the cause of this issue. Our implementation does not use a server; purchases are determined solely on the client side. These reports often occur after updating the app version, but we have been unable to reproduce the issue in our development environment.
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0
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106
Activity
Sep ’25
Strange Pattern of Subscriptions + Refunds — Possible Abuse?
Hi everyone, I'm an indie developer and recently noticed some odd behavior in my app's subscription metrics. There’s been a sudden spike in annual subscriptions, which is very unusual for my app — historically, users rarely choose that option. What’s more concerning is that these subscriptions are almost immediately canceled and refunded. Upon checking analytics (RevenueCat + App Store Connect), I also noticed inconsistencies in user location data: users appear to be from one region (like Singapore), but deeper tracking shows actual usage from Vietnam, a market I’ve never targeted and where I do no advertising. This behavior seems coordinated and is affecting my app’s refund rate, which I worry could raise red flags on the App Store side. Has anyone experienced anything similar? Is there a recommended way to report suspicious subscription/refund activity to Apple or prevent potential abuse like this? Any advice would be really appreciated. Thanks!
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95
Activity
Jun ’25
How to test "Remove from Sale" for subscriptions in Sandbox?
I want to test the "Remove from Sale" scenario in Sandbox. I set my subscription to "Remove from Sale" for all territories in App Store Connect, but I can still make new purchases and auto-renewals continue in the Sandbox environment. Is this a known limitation? Or is there a specific way to make this work for testing? If it can't be tested, I'd like to know the expected production behavior. What changes occur in the App Receipt and what App Store Server Notification is sent?
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0
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73
Activity
Sep ’25