Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
[For those reading along at home, CCCCeaser confirmed that my theory as to the Team ID was correct. That confirmation should show up on this forums thread soon, and my reply is based on that.]
Yes!
Thanks for the confirmation.
I only have limited access to your developer membership but AFAICT this should work. Specifically, I confirm that:
- Team ID
V________Lis an Organisation team. - Your Apple Account — the one you’re using to post here — has the Admin role for that team [1].
Given that, you should be able to see the Certificates, Identifiers & Profiles section of the Developer website. My advice is that you ask for formal support here, starting with the Apple > Developer > Contact Us page.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
[1] See Developer Account Help > Access > Apple Developer Program Roles.