Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.

We renew our company's Apple Developer Membership annually. According to the update date of November 17, 2025, it's stated that renewal can be done 30 days in advance, but the renewal button doesn't show up.

Dear Support Team, Hello, I would like to know why I am unable to register as a developer. When I try to create an account, the system shows an “unknown error” and does not allow me to continue. Could you please help me create the account or advise me on how to resolve this issue? I am registering as an individual. Thank you very much for your time and support.

Hi all, I'm new to TestFlight and Apple Store Connect. I have pushed a build and it says "waiting for review". Do I have to do anything to put it into review? I'm trying to get this build out to external testers.

I recently had my developer account terminated. In the final termination email, it said: "If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement)." I've talked to multiple different developers who also had 3.2f account terminations. Some of them say that they got all their remaining earnings paid out 3-6 months later. Others have said that Apple just kept the money forever. How can I find out if Apple will pay me my account's remaining balance? When I got the original pending termination notice, I was still able to log into App Store Connect to view everything. But immediately after I got the final termination notice email, I could no longer even log into App Store Connect. Could anybody please help me? I'm dependent on the unpaid earnings as a young 21 indie developer. Thank you!! :)

Hi Apple Developer Community and Enrollment Team, Update on organization enrollment H6899PPP9F for AI Prosperity Limited (D-U-N-S [yours]): All initial issues (D-U-N-S, email blocks, docs) resolved weeks ago, with enrollment number issued—yet final activation remains pending over 7 weeks since full submission on 11/27/2025. No ETA or outreach despite prior calls/emails/forum posts. To highlight the stakes: Our app powers a joint venture under the "Freedom Mastery" brand (planners promising QR-app access), with ~+10K customer engagements via physical sales trying to download the app. Key proof (attachments), 500-1000 customers added every day from now on: Amazon Seller Central (Nov 1–Dec 11, 2025): 9,360 units, $323K+ sales, avg $30/order—listings here tease app integration (1K–4K reviews/SKU). Shopify (same period): 9,999+ orders, $63K+ sales, 195K sessions—direct traffic to app waitlist. Redacted JV agreement excerpt: Confirms AI Prosperity Limited's legal authority/control over "Freedom Mastery" branding and sales. Dev entity (AI Prosperity Limited) matches all docs/D-U-N-S, but the JV tie may need verification—happy to provide full details. These buyers (many iOS users) are inquiring daily; delays risk churn/refunds in our habit-tracking space. Request: Escalate to senior review for activation/ETA. Ready for any clarifications. Thanks—excited to launch on Apple! Frederik AI Prosperity Limited Enrollment ID: H6899PPP9F

Hello, colleagues. I am reaching out to the community with an issue that is likely quite common. Unfortunately, I have not been able to resolve it independently and would like to confirm if my approach is correct. Core Problem: VoIP push notifications are not delivered to the application when it is in the background or terminated. After reviewing existing discussions on the forum, I concluded that the cause might be related to CallKit not having enough time to register. However, in my case, I am using AppDelegate, and in theory, CallKit registration should occur quickly enough. Nevertheless, the issue persists. Additional Question: I would also like to clarify the possibility of customizing the CallKit interface. Specifically, I am interested in adding custom buttons (for example, to open a door). Please advise if such functionality is supported by CallKit itself, or if a different approach is required for its implementation. Thank you in advance for your time and attention to my questions. For a more detailed analysis, I have attached a fragment of my code below. I hope this will help clarify the situation. Main File @main struct smartappApp: App { @UIApplicationDelegateAdaptor private var delegate: AppDelegate @StateObject private var navigationManager = NavigationManager() init() { print("Xct") if !isRunningTests() { DILocator.instance .registerModules([ ConfigModule(), SipModule(), AuthModule(), NetworkModule(), CoreDataModule(), RepositoryModule(), DataUseCaseModule(), SipUseCaseModule() ]) } } func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } var body: some Scene { App Delegate File class AppDelegate: UIResponder, UIApplicationDelegate { private let voipRegistry = PKPushRegistry(queue: .main) private var provider: CXProvider? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { setupPushKit() setupCallKit() return true } public func regist(){ setupPushKit() setupCallKit() } private func setupPushKit() { voipRegistry.delegate = self voipRegistry.desiredPushTypes = [.voIP] DispatchQueue.main.async { self.voipRegistry.pushToken(for: .voIP) } } // MARK: - CallKit Setup private func setupCallKit() { let configuration = CXProviderConfiguration(localizedName: "MyApp") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = true configuration.iconTemplateImageData = UIImage(named: "callIcon")?.pngData() provider = CXProvider(configuration: configuration) provider?.setDelegate(self, queue: .main) } // MARK: - Background Launch Handling func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } } extension AppDelegate: PKPushRegistryDelegate { func pushRegistry(_ registry: PKPushRegistry, didUpdate pushCredentials: PKPushCredentials, for type: PKPushType) { APNsImpl().registerToken(token: pushCredentials.token.map { String(format: "%02.2hhx", $0) }.joined()) } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) { guard type == .voIP else { return } print("call kit") let payloadDict = payload.dictionaryPayload let update = CXCallUpdate() update.remoteHandle = CXHandle(type: .phoneNumber, value: "dsfsdfddsf") update.hasVideo = payloadDict["hasVideo"] as? Bool ?? false provider?.reportNewIncomingCall(with: UUID(), update: update, completion: { error in if let error = error { print("Failed to report incoming call: \(error.localizedDescription)") } else { print("Successfully reported incoming call") } }) } }

iPhone, iPad, MacOS Build numbers are all the same but each actual platform reports the actual version.

I want to enable developer program but after submitting the enrollment I see: Your enrollment in the Apple Developer Program could not be completed at this time.

Hi, I need help with the error: “You do not have required contracts to perform an operation.” (ID: cc897baf-6551-474b-bbef-3dd5bdf89931) When I try to distribute an archived build from Xcode, App Store Connect shows a banner asking to review a new agreement. But when I click it, I’m redirected to Agreements, Tax and Banking, and there is no agreement to accept — the page is empty. I checked with the team, and none of us can see the agreement. Is it possible that the required agreement is available only to the Account Holder and not visible to Admin or Developer roles? Could you please clarify what exactly this error means and how we can locate the missing agreement? Thanks.

We want to automate getting crash reports from ASC via CI or some other mechanism. Having developers manually check the Xcode Organizer isn't a scalable solution for us. Even with a api key with the App Manager role, we get a 403. https://api.appstoreconnect.apple.com/v1/diagnosticSignatures?limit=50 requires ADMIN role access which makes it a non starter in our org because of access restrictions. Since developers have access to the crash reports via Xcode in their developer roles, it should make sense for the REST API to expose the same data without ADMIN permissions.

I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.

When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?

We are enrolling on behalf of an organization. We do have following information with us. • Legal binding authority, • Legal entity status, • A D-U-N-S® number, and • A website. We are always getting the message as :- There may be an issue with your account that needs to be resolved before you can continue. Please contact support. This seems very generic message we are not getting the reason why we are not able to enroll for apple dev program.

How long does the new Apple Developer Program License Agreement take to take effect once you accept it?

Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support? Any suggestions or insights would be very helpful. Thank you!

Frustrated developer here. I’ve been dealing with Apple developers via telephone and have been submitting a case a week for the last four weeks with the same response “The developers are reviewing your application“. How long does it take to review an application? It’s weird because I started the same process with Google at the same time and they are now reviewing my app for publishing.

Hey guysI’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.Have any of you ever had issues like that?Or maybe you just know what’s going on and how to fix it?

Hello, I need help with an issue regarding my Apple Developer Program enrollment. I completed the payment for the annual membership and received the official invoice from Apple. My card was charged successfully, and I have all the payment references. However, after the payment was processed: My account remained in Pending status The message “Complete your purchase” kept appearing When attempting the payment again, the system reported that the order was already paid Now the enrollment flow has reset completely, and the system is asking me to start enrollment and pay again, even though the first payment was successful This seems like a synchronization issue where the payment was recorded in the Apple Online Store system, but not linked to my Developer enrollment. I do not want to be charged again, since the first transaction was already completed. Could someone from Apple please help link the payment to my Apple ID or advise how to activate my membership? Right now my account cannot proceed with enrollment and I cannot access App Store Connect.

Hello, About 7-8 months ago, I received an e-mail stating that my apple developer account would be deleted after 30 days, and my account was deleted after 30 days. I tried to contact many times, I got hopeful each time, but the Apple team never gave a full explanation. They always responded saying they would be interested, but it never came to fruition. In fact, I was most excited when I received the following e-mail: Hello Oğuzcan, My name is Joel, and I’m a senior Advisor with Developer Support. Your case has been given to me for further handling, and I’m happy to follow up with you today. I understand that you have initiated a conversation in our developer forums. Please, provide us more information and show us the email that you received, so we will assist your better. Please, reply to the received email for obtaining more information as the appropriate team will be able to assist you better. Please, reply to this email if you have further questions. Have a great day. Best Regards, Joel Developer Support I was very hopeful when I read that he was a Senior Advisor. This e-mail came on July 28, 18:17, today is December 8, 2025. I'm giving up hope now, my account won't be opened again. My members ask why there are no iOS versions of my applications, this is very difficult for me. Does anyone have any recommendations? I filled out forms and created requests many times.