Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

After about effort of 40 days I got my DUNs number today, and email says that I must register with Apple after 24-48 hours. But on Apple developers page when I try to enroll it throws me error "Your enrollment in the Apple Developer Program could not be completed at this time." and I could not fill basic forms there. I'm in quite big trouble if it delays DUNs will be expired not sure how log it will take again.

Hi, I’m trying to enroll in the Apple Developer Program, but for some reason I’m unable to complete the payment. Initially, my enrollment status remained pending, nothing happened fo weeks so I tried again, but now I’m getting an error saying that the payment could not be processed. My payment method is valid and works without issues on other platforms. Could you please check if there is any issue with my Apple Developer account or if you need any additional information from me to complete the enrollment? Thank you.

Posting this partly to ask for help and partly because I can't believe it's real. The 8 week wait I started an organization enrollment through the web. Document verification took 8 weeks — business registry, translated records, signed authorization letter from our Managing Director, my photo ID, a selfie holding the ID, VAT certificate. Eventually: approved. Contract signed. All that was left was paying the $99. The payment that never happened My Kosovo business card wouldn't go through. Tried my US card — the order was accepted and showed as pending, but no money was ever actually taken. No charge, no decline, nothing on the statement. Waited the 2 business days Apple's confirmation email promised. Then another 4 days. Nothing. No notification, no error, no status. Support's fix: delete the approval I contacted Developer Support — and anything else I could find. An advisor told me to enroll through the Apple Developer app instead, because alternate payment options are only available there. I downloaded it, signed in, and it wouldn't let me enroll. So support reset my approved organization enrollment — the one that took 8 weeks — so that I could "now enroll through the app." I emailed back immediately to confirm they understood my enrollment had already been approved, and to ask whether re-enrolling would mean waiting another 8 weeks. No reply. Point zero I tried the app anyway. It asks for a government ID or passport. Open camera, take the photo, it loads, then fails: Document is not available for this region. Same for the passport. Same for the ID. So here's where I am: My approved enrollment is gone The app can't verify me — my country's documents aren't supported The web billing form doesn't work for my country's address I can't request phone support — the callback form doesn't accept Kosovo (+383) numbers No reply to my emails Kosovo is a supported App Store territory. But apparently developers here can't actually enroll. Our app is already live on Google Play in 177 countries. We just want to pay Apple $99 and ship on iOS. Has anyone from a smaller/unsupported market dealt with this? Specifically: is there any way to get a human at Developer Support to reinstate an enrollment they cancelled, or to pay by invoice/bank transfer? Or is registering a US entity the only real answer here?

Hi, I am still unable to complete my Apple Developer Program enrollment. My Apple Developer Support case number is 102973696378. Developer Support previously informed me that the issue appeared to be caused by a mismatch between the trusted phone numbers on my Apple Account and my enrollment region. At that time, my account had both a Pakistan (+92) number and a UK (+44) number. Following Apple Support’s instructions, I removed the UK (+44) number several days ago. My Apple Account now only has my Pakistan (+92) trusted phone number, and I am enrolling using Pakistan as my country/region with my Pakistani identification details. However, I am still receiving the same error: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” Since the phone number mismatch has already been corrected, I believe the previous enrollment attempt or old region information may still be associated with my account. Could Apple Developer Support please manually reset or clear my Apple Developer Program enrollment so I can submit a fresh enrollment? Case ID: 102973696378 I would appreciate any help in getting the enrollment reset. Thank you.

Hi everyone, This is my first time enrolling in the Apple Developer Program as an individual, so I’d appreciate some guidance. On Saturday, September 26, I went through the membership purchase process and reached the order acknowledgement page. My account still shows “Pending” and “Purchase your membership.” As of September 28, the $99 transaction was still marked as pending in the cardholder’s bank. I’ve contacted Apple Developer Support and am waiting for a reply. I live in Russia and cannot make this payment with any of my own Russian-issued bank cards. With my friend’s permission, I used their card. I understand that Apple may need additional verification, and I’m happy to provide it privately to Support. Has anyone experienced something similar? Should I continue waiting for the order to be processed, or is there another step I should take? I’d like to avoid placing a duplicate order. Thank you for your help.

Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.

Dear Apple Developer Support and Community, I am writing to bring attention to an unresolved enrollment issue that has persisted for over two months without any meaningful progress or communication from Apple. The Issue: My organization's Apple Developer Program enrollment has been stuck in "processing" status since July 27, 2026. Despite multiple contact attempts—including emails and a phone call on September 17, 2026—there has been no resolution or even proper explanation for the delay. Timeline: July 27, 2026: Organization enrolled and fee paid July 27, 2026: Documents uploaded after identity verification request September 17, 2026: Called Apple Developer Support (no concrete action taken) Today: Posting here as last resort Enrollment Details: Case ID: 20000152256511 Country: India Status: Processing (stuck for 64 days) Documents: All uploaded, no requests for additional info Key Questions I Need Answered: Why is there no communication from Apple regarding processing status? Have my documents been received and verified? What is the reason for this extended delay of over two months? When can I expect my account to be activated? Is there a senior support specialist who can look into this? Business Impact: This delay is critically impacting our organization's ability to: Launch applications on the App Store Meet business commitments Proceed with our product roadmap Request for Apple Staff: Please review case ID 20000152256511 and provide: Current status of my enrollment List of received and missing documents (if any) Specific date when account will be activated Direct contact person for escalation I appreciate the community's support and Apple's attention to this urgent matter. You can contact me through my Apple Developer account or via Apple Support channels. Thank you, Dinesh

I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.

My individual enrollment in the Apple Developer Program is being denied, and nobody can tell me why. Both the website and the Apple Developer app refuse the enrollment. I contacted Developer Support and got the same template twice: "For one or more reasons, your enrollment couldn't be completed. We can't continue with your enrollment at this time." No reason. No hint of what to fix. When I asked for specifics, the support agents themselves seemed not to know what the problem is. I genuinely don't understand what is wrong. I'm an individual developer with finished projects waiting for release. I need this account to work, and I need a real answer, not a template. I'm ready to verify my identity with any document Apple needs - passport, ID, proof of address, anything. Could someone from Apple Developer Support with access to the actual account status please look at case 102915311314 and tell me either what to fix, or that the block is permanent so I can stop wasting time?

I am a developer from Pakistan, and I have been facing an issue with my Apple Developer Program enrollment for the past few days. I submitted my enrollment, and after some time it was approved. I then received the option to complete the payment. However, I have been unable to complete the payment. I have tried my Payoneer card as well as cards from several local banks in Pakistan, but I receive the same error every time: “Payment Authorization failed on card ****. Please verify your information and try again, or try another payment method.” Unfortunately, none of the other available payment methods are working either. I would appreciate it if anyone help me,

My Apple Developer Program enrollment as an Individual has been declined. I have already contacted Apple Developer Support and also spoke with support by phone. I was informed only that the enrollment was declined, but no reason was provided and I was not given any way to correct the issue or retry the enrollment. I am not asking Apple to bypass any eligibility or identity-verification requirements. I am requesting: A manual review of my Apple Developer Program eligibility. Confirmation whether my Apple Account has an enrollment or identity-verification restriction. If possible, removal/reset of the declined enrollment state so that I can complete identity verification again. An alternative identity-verification method if the previous verification could not be completed successfully. Guidance on any documentation Apple requires from me. I am fully prepared to provide my Saudi government-issued identification, passport, proof of address, payment information, or any other required documentation through an official secure Apple channel. Support Case ID: 20000132221925 Country/Region: Saudi Arabia I would appreciate it if Apple Developer Support could review or escalate this case to the appropriate Enrollment team.

Boa tarde desde já solicito a ajuda de vocês com a seguinte questão, eu solicitei a inscrição na Apple developer a inscrição foi aceita pela mesma, logo aceitei os termos o contrato conforme solicitado, então coloquei a forma de pagamento, mais deram um prazo de até 48 horas para análise e até o seguinte momento já se passaram mais de 72 horas e nada ainda. Gostaria de uma resolução.

We are a new start up gm6.com and we are trying to get a developer account opened for our IOS app. We have been contacting support for almost two months. Does anybody have any ideas on how to get help in getting our developer account set up.

My enrollmet is pending, apple asked to me call them. But I don't know the number and I can't find it in the web page.

Hello, I recently received a Pending Termination Notice for my Apple Developer Program membership. The notice states that my account was identified as having provided false or fraudulent account information, documentation, or representations. I respectfully disagree with this finding. All information and documents I provided to Apple during enrollment and throughout my Developer Program membership are genuine and accurate. I have not intentionally provided false information, fraudulent documentation, or misrepresented my identity. I have complete original supporting documentation available and am fully willing to provide it again to Apple for verification, including identity and other relevant account verification documents. I have already been advised to submit an appeal to the App Review Board within the stated 30-day period, which I intend to do. I would appreciate guidance from anyone who has experienced a similar situation: Is there any additional verification process I should request as part of the appeal? Is there a recommended way to provide supporting identity documents for manual verification? Should I also contact Apple Developer Support in addition to submitting the App Review Board appeal? Is there anything specific that should be included when requesting reconsideration of a Developer Program termination related to Developer Identity? I am fully prepared to cooperate with Apple and provide any documentation necessary to verify the authenticity of my account information. My intention is simply to resolve any misunderstanding or discrepancy and have my Apple Developer Program membership reconsidered after verification. Thank you for any guidance.

Hi, I am still unable to complete my Apple Developer Program enrollment. My Apple Developer Support case number is 102973696378. Developer Support previously informed me that the issue appeared to be caused by a mismatch between the trusted phone numbers on my Apple Account and my enrollment region. At that time, my account had both a Pakistan (+92) number and a UK (+44) number. Following Apple Support’s instructions, I removed the UK (+44) number several days ago. My Apple Account now only has my Pakistan (+92) trusted phone number, and I am enrolling using Pakistan as my country/region with my Pakistani identification details. However, I am still receiving the same error: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” Since the phone number mismatch has already been corrected, I believe the previous enrollment attempt or old region information may still be associated with my account. Could Apple Developer Support please manually reset or clear my Apple Developer Program enrollment so I can submit a fresh enrollment? Case ID: 102973696378 I would appreciate any help in getting the enrollment reset. Thank you.

Hello, I’m encountering a persistent code-signing verification failure when installing a development build on a registered physical iPhone. The project builds and signs successfully in Xcode, and the .app is transferred to the device. However, the installation fails when installd verifies the app’s signature. The relevant error is: Failed to verify code signature of Runner.app: 0xe8008018 The identity used to sign the executable is no longer valid. Domain: MIInstallerErrorDomain Code: 13 LegacyErrorString: ApplicationVerificationFailed Domain: IXUserPresentableErrorDomain Code: 14 Failure Reason: The app cannot be installed because its integrity could not be verified. Environment macOS: 26.6.2 (25G83) Xcode: 27.0 (27A266a) iOS: 26.6.2 (23G90) Device: iPhone15,4 Architecture: arm64 Installation method: Xcode Run on a registered physical device Signing type: Apple Development Provisioning: Development provisioning profile Important account history Our Apple Developer Program account was previously suspended and was later reinstated by Apple. Apple Developer Support has checked the account and stated that the membership account currently appears normal. However, development builds signed by this Team are still rejected by the device with 0xe8008018. This makes us suspect that the membership itself was restored, but some signing-related backend state may not have been fully restored or propagated, such as: Development certificate trust or revocation state Registered-device installation authorization Provisioning-profile validity A restriction or risk flag associated with the previous suspension Synchronization between the Developer account system and Apple’s device-side certificate trust services What I have verified The Apple Developer Program membership is active. The physical iPhone is registered with the Developer Team. The Bundle ID matches the provisioning profile. The build uses an Apple Development certificate and a development provisioning profile. The application builds successfully. Xcode completes the signing phase successfully. The resulting app contains an embedded provisioning profile. The app is successfully transferred to the device. The failure occurs during device-side signature verification, not during compilation or transfer. Cleaning and rebuilding the project produces the same result. The original missing-product-path issue has been resolved; Xcode is now installing the correct Runner.app. I have also reviewed Apple’s certificate documentation and discussions involving the same 0xe8008018 error. Some developers report that the same device accepts an app signed with another Apple ID or Team while rejecting builds signed by the affected paid Developer Team. I also found reports involving Sideloadly where forcing a different installation mode once and then returning to Apple ID signing caused the signing flow to recover. That exact workaround is not applicable here because this is a normal Xcode development build, not third-party IPA sideloading. However, it suggests that refreshing signing state on Apple’s side may affect the result. Questions Can a Developer Program membership appear active while the Team’s development certificates are still treated as revoked or invalid by device-side trust services? After a previously suspended account is reinstated, is there a separate process for restoring or resynchronizing development-signing privileges? Is there a way to determine whether this Team still has a backend restriction or stale certificate-revocation state? Has anyone resolved this without switching to a different Apple ID or Developer Team? What diagnostic files would be most useful for confirming whether this is a Team-level backend issue? Apple Developer Support case reference: 102975363424. I can provide an .xcresult, signed IPA, embedded provisioning profile, certificate details, and complete installation logs privately if requested. Thank you.

Please can someone bump my support request which has been pending for 1 month. It is for DriverKit access. Thanks

Hey, does anyone know how long the enrolment process needs? enrollment ID is QARGL6A9YV - maybe someone can help, we wanna start as soon as possible :-)

I had logged into my mac with my Apple ID. Then, I downloaded the Apple Developer App and signed in with my other Apple ID and I purchased an Apple Developer Program membership from the Developer app yesterday. The payment was completed successfully, and I have received the receipt and confirmation in my first Apple ID which I had logged into my Macbook. When I check account.apple.com, the Apple Developer subscription shows as active. However, when I sign in to developer.apple.com with the both of my accounts, it still shows “Enroll today” instead of showing my Developer Program membership. I also do not have access to Membership Details, Team ID, Certificates, Identifiers & Profiles, or the other Developer Program resources. I have contacted the support but they are so lazy to reply. Also they do not seem to be understanding the problem. Could someone help me?