Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

I have to say I'm extremely disappointed with Apple. For weeks, I've been trying to enroll as an individual in the Apple Developer Program, but every single attempt ends with the same message: "Your enrollment in the Apple Developer Program could not be completed at this time." I contacted Apple Developer Support, hoping they could explain the issue. Instead, I received this generic response: "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." No explanation. No guidance. No indication of what I did wrong or whether I can ever enroll. I sent additional emails asking for clarification, but they simply stopped responding. As an independent developer, this experience has been incredibly frustrating. I've spent countless hours building applications with the goal of releasing them on Apple's platform, only to discover that I can't even join the Developer Program—and no one is willing to tell me why. At this point, I honestly don't think developing for Apple is worth the time, effort, or investment. It's painful to realize how much work I've put into building apps that I may never be able to publish. This experience has completely changed my opinion of Apple. I'm so disappointed that I've decided to stop using Apple products altogether. I'll be moving away from my iPhone, Apple Watch, MacBook, and iPad because I no longer want to invest in an ecosystem that treats independent developers this way.

Hello, I am posting here as a last resort because I have been unable to get any assistance through Apple Developer Support. Case ID: 102888399005 Timeline: I started the Apple Developer Program enrollment process using the Apple Developer app on my iPhone. I successfully uploaded my ID document. After that, I received a message stating that my identity could not be verified. I submitted a support request to Apple Developer Support. I received a reply from Developer Support, but the response did not address my issue or provide any guidance on how to continue the enrollment process. The status in the Apple Developer app on my iPhone later changed to "ID Verification Rejected". I replied to the existing support case and, after receiving no response for two weeks, submitted a new support request. Several weeks have now passed without any response to either request. The enrollment page on the web now displays the message: "Your enrollment could not be completed." The Apple Developer app for iOS still shows "ID Verification Rejected" In the Apple Developer app for macOS, I am able to start the enrollment process. However, after scanning my ID document, the app either displays a completely black image or crashes immediately. At this point, I have multiple open support requests and an unresolved case, but I have not received any guidance on why my identity verification was rejected or how I can proceed with enrollment. I would greatly appreciate any assistance, guidance, or help in getting this case reviewed by the appropriate team. Thank you for your time. Best regards, Jan Bula

When I try to enroll Apple Developer Program for a company, getting an error. "We are unable to process your request. An unknown error occurred." Please, help me. What am i doing wrong?

Hello, I am trying to enroll in the Apple Developer Program, but I keep receiving this error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I have already tried using different Apple ID accounts, different devices, different browsers, clearing cache/cookies, and different internet connections, but the error still appears. Could you please tell me what is causing this issue and how I can fix it? If needed, I can provide any required documents or verification information. Thank you.

Hi Has anybody had problems setting up a Developer account and setting their location as Guernsey, Channel Islands? I have spent a couple of months developing an app but when I went to create my Developer account Apple won’t accept my Drivers License ID. I have contacted them but for over a month I just get stock answers like this each time I contact them. ”Thank you for your interest in the Apple Developer Program. This is Vivian, senior Advisor with Developer Support. I hope this message finds you well. We're currently reviewing your inquiry and will reply to you as soon as an update is available. “

Hi,My itunes connect keeps telling me that I need to accept the updated license agreement and review the new paid applications schedule. When I go to my developer account, I don't see anywhere that I can accept any agreement. When I go to Agreements, taxes, and banking in itunes connect I don't see anything that can be done there either. I am the only user on my account.Please help 😟

I’m having an issue with the Apple Developer Program. I received a notification that the Apple Developer Program License Agreement has been updated and must be accepted in order to continue submitting and updating apps. The problem is that after signing in to my Apple Developer account, I don’t see any option to accept the new agreement. Instead, I’m shown a “Join the Apple Developer Program” screen, as if I’m not enrolled in the program, even though I have active apps on the App Store. In App Store Connect, I can see the agreement status as “Active (New Agreement Available)”, but there is no visible way to actually review or accept the updated version. Has anyone experienced a similar issue and knows how to fix it?

I’ve been trying to enroll in the Apple Developer Program for days, but I immediately receive the error: “Your enrollment could not be completed.” This happens on the web, on my Mac, and in the Apple Developer app. I cannot proceed to any step, as the error appears before entering any information or payment details. In the app, the “Enroll Now” button is also disabled.

Hello, I enrolled in the Apple Developer Program on June 14, 2026. The annual fee was charged successfully and I received the receipt from Apple. I also completed the identity verification (with my driver's license). Despite this, my account has been showing "Pending" status for more than two weeks now. As a result, I have no access to App Store Connect — it shows the message "Your Apple Account is not set up for iTunes Connect," so I cannot create my app or upload a build to TestFlight. My app is finished and ready; I am only waiting for the enrollment to be completed. I have already submitted a support request by email (the form mentioned a 2 business day response time), but I wanted to open a thread here as well, since I can see from other recent posts that I'm not the only one affected. Apple Developer Support — could you please look into this and let me know why the enrollment is not being completed? I would appreciate any help getting my account activated. Thank you.

I’m running into an issue in App Store Connect where I’m being blocked from creating a new app version because it says I need to accept the latest Apple Developer Program License Agreement. However, I already accepted the agreement two days ago. When I go back to the agreements area, it appears that the agreement has been signed ("Issued June 18, 2026. Accepted June 24, 2026."), but the prompt still appears and continues preventing me from creating a new version. I’ve tried refreshing App Store Connect and checking again, but the issue is still happening. Has anyone else run into a delay where App Store Connect takes time to recognize the accepted agreement? Is there anything else I should check, or is this something that requires Apple Support to resolve? Thanks!

It's been over 2 weeks and I still don't have the option to download the Mac or iOS 27 betas. All I see is the option for the current public betas for Tahoe and iOS 26. I am a registered developer and thought I would get access to the betas. I've submitted 2 tickets through the feedback assistant and both were closed with the comment "investigation complete - working as designed". I don't know where else to go. Is it true that not every developer gets access to beta software or that developer betas are released in phases? I've never read that anywhere nor heard that once released that beta software isn't available to all developers in the Apple dev program (not the public beta program). Can anyone shed light on this? is this true? Are betas released in phases to developers? At this rate as a developer I will have to wait until the public beta. Help!

SOS app needs access to camera, microphone and auto-call initiate (no touch) function when user press SOS button or app detects emergency situation App will Auto initiate call to a preset emergency contact Share short audio/video recording clip to emergency contact. What permissions/entitlements are needed and how to get?

1 week and still no answer and response from apple. i have submitted my new application and ” they say ”, we will get back to you in 48 hours. guys ! its more than 48 hours!! i have been waiting for 1 week. how can i get their attention! I raised a case ID and still no one reply to me !!!!!!! i need a solution ! Why they are treating me like this ? instead of raising a ticket and knowing that i will get a solution, i pray to god every night that I don’t want any issue with my application to not deal with this circle all over again!

Hello everyone, I am experiencing a roadblock while trying to enroll in the Apple Developer Program and am hoping to get some insight or advice from anyone who has resolved a similar issue. My Setup & Steps: Account Type: Individual / Sole Proprietor The Issue: I completed the initial information steps, but immediately after clicking to accept the Developer Program License Agreement, the page redirected to a generic error screen. Error Message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. What I've Done So Far: I have already contacted Apple Developer Support directly to investigate this from the backend. They have opened an official case for me (Case ID: 102921563857). Since I am currently waiting on a response from support, I wanted to check if this is a known system glitch or if there is a common trigger for this error (e.g., identity verification hiccups, regional payment issues, or Apple ID region mismatches) that I can fix on my end in the meantime. Has anyone else encountered this exact error immediately after the agreement step? If so, how long did it take to resolve, or what did support require to clear it up? Thank you in advance for your help!

My enrollment has been pending for close to a month. Apparently my brand new LLC had a false positive for some sort of US Gov sanctions list, matched with 2 companies in Asia that I've never heard of, I'm a Boston, MA developer... I've called apple support over 6 times and numerous times over email to try to resolve. One representative overrode the account which let me get to accept agreements for enrollment but it keeps prompting me to accept and when I do it just says thank you. The last representative said he would escalate the case but I have not heard anything yet. There is apparently some separate team that must give the okay on manual reviews related to the sanctions list. I have 8 native iOS apps that have gone through extensive QA and are ready to submit. I'm now wishing I just developed them for Android. Any help would be much appreciated as I anticipate the app approval process to be another ordeal after going through this. Thank you

Hello Apple Developer Support / Community, Our company's iOS app launch is currently paralyzed due to an automated enrollment block, and we are facing intense customer backlash because our Android version is already live. We urgently need an Apple representative to reset our enrollment status. The Situation: Originally, we started developing our app under a temporary legal entity (Homeflow BV) while our final corporate entity (Luo BV) was being legally formed. We initially opened Case 102912721623 to transfer the account from Homeflow to Luo. However, Developer Support informed us that because Luo is not acquiring Homeflow, a simple transfer isn't permitted. Accepting this, we decided to do it the right way: we abandoned the transfer, unlinked the primary Apple ID (s.aerts@...) from the old Homeflow account, and attempted to enroll Luo BV from scratch as a brand new Apple Developer Program member. The Blocker: When we attempt to enroll the new entity, we are immediately hit with the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." It seems our attempt to clean up our accounts and start fresh has triggered an automated security block. We are stuck in a catch-22: we can't transfer the old account, and the system won't let us pay for a new one. Business Impact: • We are a registered energy provider in Belgium • Our Google Play app is live, but our Apple users are entirely blocked from managing their energy contracts. We literally have households where one partner can use the service and the other cannot. • We cannot publish under the old Homeflow entity as it exposes private residential data. Could an Apple representative please clear this security block so we can finalize the enrollment of Luo BV and get our app to our customers? Thank you, Sam Aerts Luo BV

I purchased my Apple Developer program on April 16, 2026. It’s been 4 days now, and my status is still stuck on "Pending." What’s worse is that the system is now prompting me to make the payment again. I know many of us are experiencing this exact same issue right now. I am from Thailand, so I decided to make a phone call to the Apple Developer support team to get this sorted out. They told me that due to a massive volume of requests, it might take a very long time to approve. They promised to "expedite" my process, but completely failed to provide any specific timeframe or even an estimated date of approval. Honestly, it felt like the support agent was just reading from a script to calm me down without actually offering any real help—they didn't even ask for my Order Number to check my case! Based on how this is being handled, I strongly believe that anyone reading this who is stuck in the same situation might have to endure this problem for months. Has anyone actually gotten their account approved recently?

Hello, Our organization is facing a critical, blocking issue with our Apple Developer Account. All of our live apps have been removed from the App Store due to an apparent expiration, but the standard dashboard UI seems to be entirely broken for our Account Holder login, leaving us completely unable to renew or fix it. We need urgent assistance from an Apple Forum Specialist or anyone on the engineering team who can look into this account state. The Issues We Are Facing: App Status: All of our applications have been removed from the App Store and are marked as expired. Missing Dashboard Controls: When logged in as the Account Holder, the "Membership Status" section and the "Renew Membership" button are completely missing from the developer console dashboard. Missing Agreements: We received a notification stating we have a pending agreement that requires acceptance. However, there is absolutely no banner, link, or "Action Required" page visible anywhere in our console to review or sign it. Because the standard self-service renewal paths are missing from our view, we are entirely blocked from resolving this on our end. We believe our account is stuck in an anomalous state or technical glitch that requires manual intervention or an internal backend reset. Has anyone else encountered a glitch where the renewal buttons and pending agreement banners completely vanish for the Account Holder? If an Apple team member can assist, we are ready to provide our official Team ID and case details privately to get this escalated. Thank you.

Hello, after submitting company documents our company enrollment was declined and support stopped any kind of communication.

Hi everyone, I’m facing an issue with the App Store review / support process and would really appreciate some guidance from others who may have experienced something similar. I have contacted Apple Developer Support multiple times regarding my app, but unfortunately I have not received any meaningful response so far. At this point, I am unsure how to move forward or how to get proper feedback to resolve the issue. The lack of response is making it difficult to proceed with my app submission and address any potential problems on Apple’s side. Has anyone encountered a similar situation? How did you successfully escalate the issue? Is there a specific way to get a response from the review team or developer support? Any advice on how to move forward would be highly appreciated. Thank you in advance!