Organization enrollment stuck 3+ weeks after employee verification — no response, phone callbacks not connecting (Case 20000126798187)

Hi,

Posting here after exhausting standard support channels for a stuck organization enrollment.

Timeline:

July 18, 2026 — Submitted Apple Developer Program enrollment for our organization.

July 20, 2026 — Received a request for Employee Verification. Submitted the required documentation the same day.

Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 3 weeks with no indication of what (if anything) is wrong.

Support attempts so far:

Opened a support case (Case number: 20000126798187) via developer.apple.com/contact and sent 2 follow-up messages through the case. No response to either.

Requested a phone callback through the "Membership and Account" contact option 3 separate times. Each time, no agent connected after 45+ minutes of waiting for the callback.

No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress.

What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help.

Thanks in advance for any guidance.

Developer Support is currently reviewing your case and documents that your've provided, they will get back to you soon.

Organization enrollment stuck 3+ weeks after employee verification — no response, phone callbacks not connecting (Case 20000126798187)
 
 
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