Enrollment blocked: app enrollment unavailable, no reply from support (Case 20000133539681)

Hello,

My Apple Developer Program enrollment has been pending for several weeks and I am now completely blocked.

Timeline:

  • Submitted individual enrollment through the web. Status never activated.
  • Received a reply from Developer Support (Case 20000133539681) stating there was a payment issue, and suggesting I resubmit my enrollment using the Apple Developer app.
  • I replied to confirm that I want to reenroll using the app, as instructed.
  • I have received no response since.

Current blocker: In the Apple Developer app, the "Enroll Now" button is disabled and shows: "Enrollment through the Apple Developer app is not available for this Apple Account."

It appears my existing pending enrollment must be cancelled on Apple's side before the app enrollment path becomes available. I cannot proceed on my own.

What I am requesting: Could someone review my case and cancel or reset the existing pending enrollment order, so that I can resubmit through the Apple Developer app as Developer Support advised?

Case number: 20000133539681 Country: Türkiye Enrollment type: Individual Two-factor authentication: enabled

Thank you.

Upon reviewing your case, we can see that Developer Support has received your latest email which is being worked on. We also noticed that new information did not reflect your account correctly in order for you to enroll through Apple Developer app which now has being resolved. You can try to enroll through Apple Developer app again and if the same issue persist, you can wait till the Developer Support get back to you.

Enrollment blocked: app enrollment unavailable, no reply from support (Case 20000133539681)
 
 
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