Apple Developers

RSS for tag

This is a dedicated space for developers to connect, share ideas, collaborate, and ask questions. Introduce yourself, network with other developers, and foster a supportive community.

Learn More

Posts under Apple Developers subtopic

Post

Replies

Boosts

Views

Activity

Apple Developer Program Enrollment PROBLEM
Hello, I'm having a serious problem registering for the Apple Developer Program, and I can't resolve it. I applied over two weeks ago, but I still haven't received an activation email. I've also tried using different credit cards, suspecting there might be a problem with my payment method. The main issues are as follows: My order/registration remains in the "processing" status, I haven't received an activation email, Apple Developer Program support isn't responding. I've already sent over seven emails to support, but haven't received any response or updates. Has anyone else encountered a similar situation?
5
3
429
Feb ’26
Question: Does CXCallDirectoryProvider affect outgoing call UI? (inconsistent behavior after iOS update)Question: Does CXCallDirectoryProvider affect outgoing call UI? (inconsistent behavior after iOS update)
Hello Apple Developer Technical Support team, We have an iOS app that provides caller identification via a Call Directory extension (CXCallDirectoryProvider). Our extension provides identification entries (phone number → label), and users enable it in Settings > Phone > Call Blocking & Identification. We would like to confirm whether Call Directory is used only for incoming calls, and understand why the outgoing call UI sometimes shows labels. Observed behavior Incoming calls: After a user logs in again (which triggers a server sync and then reloads the Call Directory extension), the caller label is shown correctly on the incoming call screen for matching numbers. Outgoing calls: In general, the outgoing call screen often shows only the phone number (no label), even when the same number exists in our identification entries and the extension is enabled. However, on some devices, the outgoing call screen does show a label even when the number is not saved in the local Contacts app. In at least one customer case, the outgoing label behavior changed after an iOS update: before updating iOS, labels were not shown on outgoing calls; after updating iOS, labels started appearing (with no changes in our app settings/config). Questions Is the Phone app expected to consult Call Directory identification entries only for incoming calls (caller ID), and not for outgoing call UI? If labels can appear on outgoing calls, what are the possible sources and rules (e.g., Recents cache, carrier Name Display/CNAM, other system caches), and is any of that behavior documented? Are there known iOS version changes or issues that could explain “outgoing label not shown” becoming “outgoing label shown” after an OS update? We can provide: A minimal repro project, steps to reproduce, and exact iOS versions/devices Screenshots/video sysdiagnose / device logs (please advise what log types are most useful) Thank you,
0
1
39
Feb ’26
Cannot enable inactive devices
As the title says, in apple developer site under (Certificates, Identifiers & Profiles) all my devices are set to inactive, and I cannot enable them back because my twices are glitched I have 2 devices and they are there twice each with the same UDID. So I cannot enable a single one. I’m hit with “A device with number 'UDID number' already exists on this team.” I have an iPad Pro and iPhone 17 Pro Max, I cannot sign any apps to them at all or do anything because my devices are set to inactive, I’ve contacted apple numerous times, and I can’t seem to get any help regarding this issue. I’ve called and emailed, and the developer team has yet to respond to me, if anyone’s had this issue please tell me how you solved it. i also cannot erase any devices myself until my renewal date. ive tried manually adding my devices, and its the same message that my devices already exist on team. Ive signed out of my apple account on my devices, changed pw, turned off developer mode and renabled it numerous times, I really don’t know what to do.
0
0
36
Feb ’26
年間料金の支払いについて
アプリ開発を依頼して公開中ですが、 アプリ開発会社が倒産し、連絡もつかず、 アップル社への年間料金の支払いができません。 登録アカウントがわかりませんので、どうしたらいいでしょうか? よろしくお願いいたします。
3
0
371
Feb ’26
Developer Control Question
Hi everyone, I’m new to the Apple Developer side of things and I want to make sure I’m handling this correctly. I hired a freelance iOS developer to build my app. I have my own Apple Developer account (Individual), and I want the app published under my account. The developer says he needs me to create a Certificate Signing Request (CSR), then he will generate the distribution certificate on his end and send me the .cer file back. From there, he would use that for signing and submitting the app. My questions: 1. Is this the correct and modern way to handle app signing? 2. Should I instead just add him to my App Store Connect account with Developer access and let him manage signing through Xcode? Dev claims this won’t work, which I haven’t been able to prove or disprove. ChatGPT says it does,but other AI tools says it doesn’t. 3. Is there any risk in sharing certificates like this? 4. What is considered best practice in 2026 for working with freelancers while keeping full control of the account? My goal is simple: • The app stays fully under my Apple Developer account. • I retain long term control. • The developer can build and submit without needing my Apple ID or password. I’m not trying to make things complicated, I just want to do this the right way and avoid issues later. Thanks in advance.
1
1
72
Feb ’26
Regarding renewal of annual app registration fees
I've requested app development and am currently publishing it, but I can't contact the app development company and am unable to pay the annual fee to Apple. I don't know my registered account, so what should I do? I contacted Apple Japan, but they only handle personal inquiries and cannot handle business app development requests, so they suggested I post a question on this website. Thank you in advance.
1
0
255
Feb ’26
Apple Pay Extensions Implementation guide Not found
Good morning, the link https://applepaydemo.apple.com/wallet-extensions returns a {"detail":"Not Found"} when accessed. This is one of the links that are present in https://developer.apple.com/documentation/PassKit/implementing-wallet-extensions, could this be looked at please ? The exact place is: For more information on Wallet Extensions, see the Apple Pay Demo - Wallet Extensions documentation.
0
0
59
Feb ’26
Big suggestion for the improvements to “Filter unknown calls”:
Hi, I have a big suggestion for the next update! My suggestion is to upgrade the call filtering system : - “Block suspicious calls” It automatically block numbers that are likely to be unwanted or spam. These calls should not ring, should not appear in the call history, and should be silently discarded. - “Block unknown callers/hidden numbers” Instead of receiving a call from a hidden or unknown caller and seeing it appear in the missed calls list, the call should be completely blocked and not recorded at all, no notification, no sight of call. - “Filter numbers that are not from contacts” If the same unknown number calls too frequently within a week and the user never answers (for example 10 times per day, or 5 times per day if considered suspicious or too much spam in a little time), the iPhone should automatically block this number. The device would display a message such as: “This number has called too many times and has been automatically blocked for 3 day(or 1 week).” The block could also apply to the entire IP range or source associated with the unknown caller. It is very helpful for most of unwanted calls.
0
0
72
Feb ’26
App Preview rejected for “framing” but screenshots appear full screen. What could Apple mean?
Hello, My app update was rejected under Guideline 2.3.4 (Accurate Metadata) with the note that the app preview includes “framing around the video screen capture.” Apple attached four images to the review. I reviewed them carefully, and they appear to show full screen gameplay without borders or visible background. I am attaching two of those images here for reference. I am trying to understand what Apple might be interpreting as “framing” in this case. Has anyone encountered a similar rejection where the preview looked full screen but was still flagged? Any insight into what reviewers typically expect or what subtle issues might trigger this would be very helpful. Thank you.
0
0
62
Feb ’26
Regarding renewal of annual app registration fees
I've requested app development and am currently publishing it, but I can't contact the app development company and am unable to pay the annual fee to Apple. I don't know my registered account, so what should I do? I contacted Apple Japan, but they only handle personal inquiries and cannot handle business app development requests, so they suggested I post a question on this website. Thank you in advance.
0
0
69
Feb ’26
Enrollment pending since Jan 17 even after submitting additional documents
I applied to the Apple Developer Program on Jan 17 and my enrollment showed pending for several days. I eventually contacted support on the 27th and they told me they needed additional documentation and sent me a link to upload and asked me to email them once I've done so, so that they can get it reviewed quickly. On Jan 27, I uploaded the documents they requested and sent the email confirming they've been uploaded as was requested. After several days, it still says "pending". I spoke with support today and they said they have the documents and there's nothing for me to do other than wait for them to be reviewed and this "could take months". I'm in the process of purchasing a business and need this account so that they can transfer me the mobile app. My due diligence period is ending within a few days and need clarity on this approval asap. Has anyone else experienced these types of delays or know how to get the review completed? Enrollment ID: 7P992248Q5 Case ID: 102811401305
2
1
117
Feb ’26
Apple Developer Enrollment Pending Since Jan 31 – No Response from Support
I applied for the Apple Developer Program on January 31, 2026, and as of today (February 5, 2026), my enrollment is still showing as Pending. The payment was completed successfully at the time of application. Since then: I have not received any requests for additional documents or verification. I have contacted Apple Developer Support twice, but have not received any response so far. I understand processing times can vary, but the lack of response from support is concerning. Has anyone else experienced similar delays recently? Is there any recommended escalation path or alternative way to reach the Developer Support team? Any guidance would be greatly appreciated, as this delay is impacting my app release timeline. Thank you.
5
4
464
Feb ’26
Enrollment Pending Past Deadline – Case ID: 102818925571 – Blocking Distribution
I’m seeking guidance on how to move an enrollment forward that has stalled. I submitted my application for the Apple Developer Program on Feb-2, and the 48-hour processing window has now passed. have already reached out via the formal support channel but have not received a response beyond the automated acknowledgment. This delay is currently blocking the scheduled distribution of a macOS application and impacting our development timeline.
0
0
227
Feb ’26
App Switcher briefly flashes or disappears on iPadOS 26.0.1
I’m experiencing a strange issue with the App Switcher on my iPad. When I swipe up from the bottom to open the App Switcher, the apps that should be running sometimes don’t appear — they briefly flash for a split second and then disappear. The App Switcher itself stays open, but it shows no app cards. Here are some details: Device: iPad Pro (11-inch, 2nd generation) iPadOS version: 26.0.1 Reproducibility: Happens intermittently Steps to reproduce: Open several apps. Swipe up from the bottom and pause to show the App Switcher. Sometimes, the app cards flash for a moment and then disappear, leaving the App Switcher empty. Expected behavior: The App Switcher should display all running apps consistently. Actual behavior: The App Switcher appears, but the app cards briefly flash and disappear, leaving a blank screen. I’ve seen a few similar reports on the Apple Support Community, but I’m not sure if this is a known issue in iPadOS 26.0.1. Has anyone else encountered this problem? Any confirmations or workarounds would be appreciated. Thank you in advance!
1
1
353
Feb ’26
Iphone 14 iOS 26
My iphone glitched and turned off and would not turn back on. I have already tried force restart by charging it and everything but it stays as a black screen even though my phone vibrates and everything.
0
0
146
Feb ’26
Apple Developer Program Enrollment PROBLEM
Hello, I'm having a serious problem registering for the Apple Developer Program, and I can't resolve it. I applied over two weeks ago, but I still haven't received an activation email. I've also tried using different credit cards, suspecting there might be a problem with my payment method. The main issues are as follows: My order/registration remains in the "processing" status, I haven't received an activation email, Apple Developer Program support isn't responding. I've already sent over seven emails to support, but haven't received any response or updates. Has anyone else encountered a similar situation?
Replies
5
Boosts
3
Views
429
Activity
Feb ’26
Question: Does CXCallDirectoryProvider affect outgoing call UI? (inconsistent behavior after iOS update)Question: Does CXCallDirectoryProvider affect outgoing call UI? (inconsistent behavior after iOS update)
Hello Apple Developer Technical Support team, We have an iOS app that provides caller identification via a Call Directory extension (CXCallDirectoryProvider). Our extension provides identification entries (phone number → label), and users enable it in Settings > Phone > Call Blocking & Identification. We would like to confirm whether Call Directory is used only for incoming calls, and understand why the outgoing call UI sometimes shows labels. Observed behavior Incoming calls: After a user logs in again (which triggers a server sync and then reloads the Call Directory extension), the caller label is shown correctly on the incoming call screen for matching numbers. Outgoing calls: In general, the outgoing call screen often shows only the phone number (no label), even when the same number exists in our identification entries and the extension is enabled. However, on some devices, the outgoing call screen does show a label even when the number is not saved in the local Contacts app. In at least one customer case, the outgoing label behavior changed after an iOS update: before updating iOS, labels were not shown on outgoing calls; after updating iOS, labels started appearing (with no changes in our app settings/config). Questions Is the Phone app expected to consult Call Directory identification entries only for incoming calls (caller ID), and not for outgoing call UI? If labels can appear on outgoing calls, what are the possible sources and rules (e.g., Recents cache, carrier Name Display/CNAM, other system caches), and is any of that behavior documented? Are there known iOS version changes or issues that could explain “outgoing label not shown” becoming “outgoing label shown” after an OS update? We can provide: A minimal repro project, steps to reproduce, and exact iOS versions/devices Screenshots/video sysdiagnose / device logs (please advise what log types are most useful) Thank you,
Replies
0
Boosts
1
Views
39
Activity
Feb ’26
Cannot enable inactive devices
As the title says, in apple developer site under (Certificates, Identifiers & Profiles) all my devices are set to inactive, and I cannot enable them back because my twices are glitched I have 2 devices and they are there twice each with the same UDID. So I cannot enable a single one. I’m hit with “A device with number 'UDID number' already exists on this team.” I have an iPad Pro and iPhone 17 Pro Max, I cannot sign any apps to them at all or do anything because my devices are set to inactive, I’ve contacted apple numerous times, and I can’t seem to get any help regarding this issue. I’ve called and emailed, and the developer team has yet to respond to me, if anyone’s had this issue please tell me how you solved it. i also cannot erase any devices myself until my renewal date. ive tried manually adding my devices, and its the same message that my devices already exist on team. Ive signed out of my apple account on my devices, changed pw, turned off developer mode and renabled it numerous times, I really don’t know what to do.
Replies
0
Boosts
0
Views
36
Activity
Feb ’26
年間料金の支払いについて
アプリ開発を依頼して公開中ですが、 アプリ開発会社が倒産し、連絡もつかず、 アップル社への年間料金の支払いができません。 登録アカウントがわかりませんので、どうしたらいいでしょうか? よろしくお願いいたします。
Replies
3
Boosts
0
Views
371
Activity
Feb ’26
Developer Control Question
Hi everyone, I’m new to the Apple Developer side of things and I want to make sure I’m handling this correctly. I hired a freelance iOS developer to build my app. I have my own Apple Developer account (Individual), and I want the app published under my account. The developer says he needs me to create a Certificate Signing Request (CSR), then he will generate the distribution certificate on his end and send me the .cer file back. From there, he would use that for signing and submitting the app. My questions: 1. Is this the correct and modern way to handle app signing? 2. Should I instead just add him to my App Store Connect account with Developer access and let him manage signing through Xcode? Dev claims this won’t work, which I haven’t been able to prove or disprove. ChatGPT says it does,but other AI tools says it doesn’t. 3. Is there any risk in sharing certificates like this? 4. What is considered best practice in 2026 for working with freelancers while keeping full control of the account? My goal is simple: • The app stays fully under my Apple Developer account. • I retain long term control. • The developer can build and submit without needing my Apple ID or password. I’m not trying to make things complicated, I just want to do this the right way and avoid issues later. Thanks in advance.
Replies
1
Boosts
1
Views
72
Activity
Feb ’26
Regarding renewal of annual app registration fees
I've requested app development and am currently publishing it, but I can't contact the app development company and am unable to pay the annual fee to Apple. I don't know my registered account, so what should I do? I contacted Apple Japan, but they only handle personal inquiries and cannot handle business app development requests, so they suggested I post a question on this website. Thank you in advance.
Replies
1
Boosts
0
Views
255
Activity
Feb ’26
Apple Pay Extensions Implementation guide Not found
Good morning, the link https://applepaydemo.apple.com/wallet-extensions returns a {"detail":"Not Found"} when accessed. This is one of the links that are present in https://developer.apple.com/documentation/PassKit/implementing-wallet-extensions, could this be looked at please ? The exact place is: For more information on Wallet Extensions, see the Apple Pay Demo - Wallet Extensions documentation.
Replies
0
Boosts
0
Views
59
Activity
Feb ’26
There was a problem with the payment
I am a developer from Hong Kong and do not have a credit card or the like issued by the United States. Currently, I am unable to make payments. What should I do?
Replies
1
Boosts
0
Views
48
Activity
Feb ’26
Big suggestion for the improvements to “Filter unknown calls”:
Hi, I have a big suggestion for the next update! My suggestion is to upgrade the call filtering system : - “Block suspicious calls” It automatically block numbers that are likely to be unwanted or spam. These calls should not ring, should not appear in the call history, and should be silently discarded. - “Block unknown callers/hidden numbers” Instead of receiving a call from a hidden or unknown caller and seeing it appear in the missed calls list, the call should be completely blocked and not recorded at all, no notification, no sight of call. - “Filter numbers that are not from contacts” If the same unknown number calls too frequently within a week and the user never answers (for example 10 times per day, or 5 times per day if considered suspicious or too much spam in a little time), the iPhone should automatically block this number. The device would display a message such as: “This number has called too many times and has been automatically blocked for 3 day(or 1 week).” The block could also apply to the entire IP range or source associated with the unknown caller. It is very helpful for most of unwanted calls.
Replies
0
Boosts
0
Views
72
Activity
Feb ’26
Finder not adjustable in column mode
Is the MacOs tahoe 26.2 Finder's Column "column width" not adjustable in column mode?
Replies
1
Boosts
0
Views
71
Activity
Feb ’26
App Preview rejected for “framing” but screenshots appear full screen. What could Apple mean?
Hello, My app update was rejected under Guideline 2.3.4 (Accurate Metadata) with the note that the app preview includes “framing around the video screen capture.” Apple attached four images to the review. I reviewed them carefully, and they appear to show full screen gameplay without borders or visible background. I am attaching two of those images here for reference. I am trying to understand what Apple might be interpreting as “framing” in this case. Has anyone encountered a similar rejection where the preview looked full screen but was still flagged? Any insight into what reviewers typically expect or what subtle issues might trigger this would be very helpful. Thank you.
Replies
0
Boosts
0
Views
62
Activity
Feb ’26
Console.app keeps jumping back to the top when Now mode enabled
Issue in now mode in console Reproduce steps: open /private/var/log/com.apple.xpc.launchd/launchd.log in console app click now to enable it wait for system to write some to the log. instead of tailling log, it comes to the start of log. I have filed a bug 3 months back FB16849784 it is not resolved yet.
Replies
3
Boosts
0
Views
285
Activity
Feb ’26
iPhone 15 pro, how to restore data without a backup
Hello everyone, this is the situation with the iPhone 15 pro, forgot the password code needs to be reset to factory settings, tell me if it is possible to get the media content later that was on the device and there was no backup
Replies
0
Boosts
0
Views
112
Activity
Feb ’26
Regarding renewal of annual app registration fees
I've requested app development and am currently publishing it, but I can't contact the app development company and am unable to pay the annual fee to Apple. I don't know my registered account, so what should I do? I contacted Apple Japan, but they only handle personal inquiries and cannot handle business app development requests, so they suggested I post a question on this website. Thank you in advance.
Replies
0
Boosts
0
Views
69
Activity
Feb ’26
Enrollment pending since Jan 17 even after submitting additional documents
I applied to the Apple Developer Program on Jan 17 and my enrollment showed pending for several days. I eventually contacted support on the 27th and they told me they needed additional documentation and sent me a link to upload and asked me to email them once I've done so, so that they can get it reviewed quickly. On Jan 27, I uploaded the documents they requested and sent the email confirming they've been uploaded as was requested. After several days, it still says "pending". I spoke with support today and they said they have the documents and there's nothing for me to do other than wait for them to be reviewed and this "could take months". I'm in the process of purchasing a business and need this account so that they can transfer me the mobile app. My due diligence period is ending within a few days and need clarity on this approval asap. Has anyone else experienced these types of delays or know how to get the review completed? Enrollment ID: 7P992248Q5 Case ID: 102811401305
Replies
2
Boosts
1
Views
117
Activity
Feb ’26
Apple Developer Enrollment Pending Since Jan 31 – No Response from Support
I applied for the Apple Developer Program on January 31, 2026, and as of today (February 5, 2026), my enrollment is still showing as Pending. The payment was completed successfully at the time of application. Since then: I have not received any requests for additional documents or verification. I have contacted Apple Developer Support twice, but have not received any response so far. I understand processing times can vary, but the lack of response from support is concerning. Has anyone else experienced similar delays recently? Is there any recommended escalation path or alternative way to reach the Developer Support team? Any guidance would be greatly appreciated, as this delay is impacting my app release timeline. Thank you.
Replies
5
Boosts
4
Views
464
Activity
Feb ’26
iOS26系统使用系统键盘录音转文字会造成整个音频模块不能用,其他的app播放视频没有声音。
iOS26系统使用系统键盘录音转文字会造成整个音频模块不能用,其他的app播放视频没有声音。复现概率非常高,请问有解决的办法么?
Replies
1
Boosts
0
Views
127
Activity
Feb ’26
Enrollment Pending Past Deadline – Case ID: 102818925571 – Blocking Distribution
I’m seeking guidance on how to move an enrollment forward that has stalled. I submitted my application for the Apple Developer Program on Feb-2, and the 48-hour processing window has now passed. have already reached out via the formal support channel but have not received a response beyond the automated acknowledgment. This delay is currently blocking the scheduled distribution of a macOS application and impacting our development timeline.
Replies
0
Boosts
0
Views
227
Activity
Feb ’26
App Switcher briefly flashes or disappears on iPadOS 26.0.1
I’m experiencing a strange issue with the App Switcher on my iPad. When I swipe up from the bottom to open the App Switcher, the apps that should be running sometimes don’t appear — they briefly flash for a split second and then disappear. The App Switcher itself stays open, but it shows no app cards. Here are some details: Device: iPad Pro (11-inch, 2nd generation) iPadOS version: 26.0.1 Reproducibility: Happens intermittently Steps to reproduce: Open several apps. Swipe up from the bottom and pause to show the App Switcher. Sometimes, the app cards flash for a moment and then disappear, leaving the App Switcher empty. Expected behavior: The App Switcher should display all running apps consistently. Actual behavior: The App Switcher appears, but the app cards briefly flash and disappear, leaving a blank screen. I’ve seen a few similar reports on the Apple Support Community, but I’m not sure if this is a known issue in iPadOS 26.0.1. Has anyone else encountered this problem? Any confirmations or workarounds would be appreciated. Thank you in advance!
Replies
1
Boosts
1
Views
353
Activity
Feb ’26
Iphone 14 iOS 26
My iphone glitched and turned off and would not turn back on. I have already tried force restart by charging it and everything but it stays as a black screen even though my phone vibrates and everything.
Replies
0
Boosts
0
Views
146
Activity
Feb ’26