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Urgent: Locked Account Holder – Need Help
Hello Apple Developer Community, I need some assistance with my account. I created a new developer account for a new project I am working on, and paid the apple developer fee. Everything was working fine for a few weeks, I was able to get my app on TestFlight and invite testers to it, as well as push updates and get feedback. The testers were family/business partners. As of a few days ago, I was locked out of my account. I first tried resetting my password, and was then met with an email claiming my account was locked with no additional information. I am trying to understand how I can either unlock my account, or transfer my existing app to a new account, so that I do not have to bother my users with downloading a new app. Additionally, I would like some help in understanding how I can safeguard myself from this issue in the future, especially given this would not be fun if my app were published. Could anyone please assist me, provide me with any advice, or point me to a place where I could get support? I spent 25 minutes on the phone with apple support, and was treated excellently as I've come to expect of Apple, but unfortunately was not given any help as the support did not have additional information. I'm hoping I'm asking in the right place, and can get some help! Thanks in advance, Fritz
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Oct ’25
Ghost entry remains in “Allow in Menu Bar” after app deletion — macOS Tahoe beta
I’m experiencing an issue on macOS Tahoe (Developer Beta, July 2025) related to the new “Allow in Menu Bar” section in System Settings. After uninstalling the application Backdrop (developer: Cindori), the entry com.cindori.Backdrop.Wallpaper still appears in the list of apps allowed to show in the menu bar, even though: — The app and all its associated files have been fully deleted. — The LaunchAgents files in ~/Library/LaunchAgents and /Library/LaunchAgents have been removed. — Preferences have been deleted via defaults delete com.cindori.Backdrop and defaults delete com.cindori.Backdrop.Wallpaper. — The system has been restarted. It seems the “Allow in Menu Bar” section keeps phantom references to apps or agents even after complete cleanup. Could you please confirm if this is expected behavior (perhaps for future reactivation) or a bug? Is there any official method or recommended command to permanently remove such residual entries from this list? Thank you very much for your help and clarifications.
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Oct ’25
Does UIDevice.current.identifierForVendor change after iCloud backup and restore on another iOS device?
I'm trying to understand how UIDevice.current.identifierForVendor behaves when an iOS app is restored via iCloud onto a different physical device. Context I'm building an app that needs to detect whether it’s running on a newly restored device (for example, after the user transfers their iPhone via iCloud setup). To do this, I save the value of UIDevice.current.identifierForVendor?.uuidString in persistent storage (e.g., UserDefaults). The question If I install my app on Device A, store the identifierForVendor value, back up the device to iCloud, and then restore that backup onto Device B, will the restored app see the same identifierForVendor value, or a new one? More specifically: Does iCloud backup/restore preserve the underlying “vendor” ID across devices? Is the identifierForVendor tied only to the bundle identifier and vendor prefix, or also to the physical device hardware? If the user deletes all apps from the same vendor, then restores them from iCloud, is the ID reset? What I’ve found so far Apple’s docs say: “The value of this property is the same for apps that come from the same vendor running on the same device. If the user deletes all of that vendor’s apps from the device and then reinstalls one or more of them, the value may change.” However, it doesn’t explicitly mention what happens after iCloud restore onto a new device. Goal I want to know if it’s safe to use identifierForVendor to detect a new device context (e.g., trigger a refresh of a Firebase token when the user’s device changes). Environment iOS 17+ (latest) Swift / Capacitor app bridge Testing between iPhone 14 Pro → iPhone 15 Pro (iCloud restore)
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Oct ’25
App Removed & Account Pending Termination
My account has been active and in good standing for the past 2 years, and during this time I have never received any warnings or issues. Recently, after Apple reviewed my account, I received a notification about possible termination. After carefully reviewing the situation myself, I realized what may have caused this: I originally registered my Apple Developer account as an Individual Developer Account, However, the bank account used for App Store payments belongs to my registered company, At the time, I was not aware that the legal entity of the bank account must match the Apple Developer account registration. This was not done with any intention to misrepresent or misuse the platform. It was simply a misunderstanding of the account requirements. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues.
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Nov ’25
Beta] iOS + Apple Watch Fitness App That Tracks Chores, Looking for Testers
I’m looking for iOS and Apple Watch users to help beta test ChoreFit, a fitness app that transforms everyday chores into measurable workouts using NEAT (Non-Exercise Activity Thermogenesis) science. What it does: • Tracks chores like vacuuming, mopping, and laundry as real workouts • Syncs with Apple Health for steps, heart rate, and calories • Lets you start or pause chores right from your Apple Watch • Adjusts effort based on body weight and optional weighted vests What I need from testers: • Install via TestFlight (link provided once approved) • Use the app during normal household tasks • Share feedback on usability, Apple Watch sync, and calorie accuracy If you’re interested in movement tracking, fitness analytics, or wearable integration, I’d love your help validating and refining this app before public release.
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Oct ’25
Review rejected hidden features、web game and web payment
Guideline 2.3.1 - Performance The app contains hidden features. Specifically, we still noticed that your app includes code which causes it to behave differently during the review process regarding web game presentation and payment. It would be appropriate to ensure that all features and functions in the app are visible and fully accessible during review. Guideline 3.1.1 - Business - Payments - In-App Purchase The app allows users to purchase digital content natively or via a web view in the app using payment mechanisms other than in-app purchase. Apps cannot include in-app payment mechanisms other than in-app purchase. Apps on the United States storefront may also include buttons, external links, or other calls to action to direct users to payment mechanisms other than in-app purchase. We have been rejected three times due to hidden functions and issues with web payment and web games. However, in the last package we submitted for review, it was confirmed that the code related to web games was removed, and the code related to web interaction JS bridging payment calls was also removed Dear experts, we sincerely invite you to offer your valuable suggestions. If you have any experience of meeting us, please share with us. We would be extremely grateful
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Sep ’25
Warning "Public import of 'CoreData' was not used in public declarations or inlinable code"
Hello, In my App.xcdatamodeld I have an entity called File. When I am building the project with Xcode, file FileEntity+CoreDataProperties.swift is generated. After upgrading Xcode to version 26.0 (17A324), I am getting the warning: Public import of 'CoreData' was not used in public declarations or inlinable code Any idea how to get rid of this warning since it's a generated file and I can't see any option to change it?
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Sep ’25
There was an error processing your request. Please try again later
Hello everyone, on August 31st, all the apps in my personal developer account were suddenly expired and deleted, I have not received any response from Apple. My apps are in compliance with Apple's policies. I then uploaded a new version and sent it to the review team, but I received the following error "There was an error processing your request. Please try again later." I have contacted Apple via Email and Phone but no one cares about my problem. Has anyone had the same situation as me, I am really worried.
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Sep ’25
Apple Developer Enrollment – Over 2 Months Without Progress
Dear Apple Developer team, dear Apple Developer community, I’m posting this publicly because I honestly don’t know how else to get a response. Timeline: December 3rd: I applied for the Apple Developer Program and received the confirmation email: “Your program enrollment has been received.” After that: complete silence for weeks – no status updates, no emails, nothing. End of December: Only after I opened a support ticket myself did I receive a response asking me to upload additional documents. January 12th: I uploaded all requested documents in full. Since then: silence again. Last Monday, I sent a follow-up email → no reply. Today (January 26th), I opened a new ticket, referencing the existing case number. Honestly, I have to ask: Where is the professionalism in this process? For comparison: The Google Play Developer account verification (including identity and company checks) took around 24 hours. Apple is one of the most valuable technology companies in the world. Why does a basic developer enrollment take over two months, without transparent communication or even a simple status update? At this point, I would really appreciate: a clear status update, or at least a realistic timeline for when this process will be completed Right now, this experience feels neither professional nor developer-friendly. Thank you for reading, and I sincerely hope for a timely response.
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Xcode 26 build fails with “Could not locate icontool” when using .icon file — how to fix?
Hi there, I am new to Xcode26 and dragged my AppIcon.icon (created with Icon Composer) into the project. Then build failed with "Could not locate icontool". Could anyone point me to the cleanest way to solve this? Any help would be appreciated, thanks! CompileAssetCatalogVariant thinned /Users/jaffron/Library/Developer/Xcode/DerivedData/KuuDraft-dsmpyalldiyuusdldnjihwrtzmab/Build/Intermediates.noindex/ArchiveIntermediates/KuuDraft/InstallationBuildProductsLocation/Applications/KuuDraft.app /Users/jaffron/Documents/augment-projects/WalletPin/KuuDraft/AppIcon.icon /Users/jaffron/Documents/augment-projects/WalletPin/KuuDraft/Assets.xcassets (in target 'KuuDraft' from project 'KuuDraft') cd /Users/jaffron/Documents/augment-projects/WalletPin /Applications/Xcode.app/Contents/Developer/usr/bin/actool /Users/jaffron/Documents/augment-projects/WalletPin/KuuDraft/AppIcon.icon /Users/jaffron/Documents/augment-projects/WalletPin/KuuDraft/Assets.xcassets --compile /Users/jaffron/Library/Developer/Xcode/DerivedData/KuuDraft-dsmpyalldiyuusdldnjihwrtzmab/Build/Intermediates.noindex/ArchiveIntermediates/KuuDraft/IntermediateBuildFilesPath/KuuDraft.build/Release-iphoneos/KuuDraft.build/assetcatalog_output/thinned --output-format human-readable-text --notices --warnings --export-dependency-info /Users/jaffron/Library/Developer/Xcode/DerivedData/KuuDraft-dsmpyalldiyuusdldnjihwrtzmab/Build/Intermediates.noindex/ArchiveIntermediates/KuuDraft/IntermediateBuildFilesPath/KuuDraft.build/Release-iphoneos/KuuDraft.build/assetcatalog_dependencies_thinned --output-partial-info-plist /Users/jaffron/Library/Developer/Xcode/DerivedData/KuuDraft-dsmpyalldiyuusdldnjihwrtzmab/Build/Intermediates.noindex/ArchiveIntermediates/KuuDraft/IntermediateBuildFilesPath/KuuDraft.build/Release-iphoneos/KuuDraft.build/assetcatalog_generated_info.plist_thinned --app-icon AppIcon --include-all-app-icons --compress-pngs --enable-on-demand-resources YES --development-region en --target-device iphone --minimum-deployment-target 16.0 --platform iphoneos error: unable to open dependencies file (/Users/jaffron/Library/Developer/Xcode/DerivedData/KuuDraft-dsmpyalldiyuusdldnjihwrtzmab/Build/Intermediates.noindex/ArchiveIntermediates/KuuDraft/IntermediateBuildFilesPath/KuuDraft.build/Release-iphoneos/KuuDraft.build/assetcatalog_dependencies_thinned) (in target 'KuuDraft' from project 'KuuDraft') /* com.apple.actool.notices */ warning: Could not locate icontool.
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Nov ’25
MacBook Air M4 - Battery Drain During Sleep
Hello, Can anyone tell me what this means? Or if it's normal? I'm seeing about 10% battery drain per day on sleep, and pmset -g log shows wakes nearly every minute. 2025-06-10 17:10:35 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 5 secs 2025-06-10 17:10:43 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs 2025-06-10 17:13:49 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 8 secs 2025-06-10 17:14:01 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs 2025-06-10 17:14:10 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs 2025-06-10 17:15:01 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs 2025-06-10 17:16:31 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs 2025-06-10 17:18:07 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:94%) 6 secs Looking at one section of them: 2025-06-10 22:00:46 -0700 DarkWake DarkWake from Deep Idle [CDNP] : due to smc.70070000 wifibt SMC.OutboxNotEmpty/ Using BATT (Charge:90%) 6 secs 2025-06-10 22:00:46 -0700 WakeDetails DriverReason:smc.70070000 - DriverDetails: DriverReason:wifibt - DriverDetails: DriverReason:SMC.OutboxNotEmpty - DriverDetails: 2025-06-10 22:00:46 -0700 HibernateStats hibmode=3 standbydelaylow=0 standbydelayhigh=0 35177 2025-06-10 22:00:46 -0700 WakeTime WakeTime: 0.094 sec 2025-06-10 22:00:46 -0700 Kernel Client Acks Delays to Sleep notifications: [Port-USB-C driver is slow(msg: SetState to 0)(60 ms)] 2025-06-10 22:00:46 -0700 Kernel Client Acks Delays to Wake notifications: [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(77 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(77 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(118 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(121 ms)] [Port-USB-C driver is slow(msg: SetState to 0)(59 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(78 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(120 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(123 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(78 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(78 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(116 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(120 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(78 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(78 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(118 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(120 ms)] [powerd is slow(5915 ms)] [Port-USB-C driver is slow(msg: SetState to 0)(64 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(78 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(78 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(119 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(122 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(77 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(77 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(117 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(120 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(76 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(76 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(118 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(119 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [Codec Output driver is slow(msg: DidChangeState to 1)(76 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(118 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(121 ms)] [Port-USB-C driver is slow(msg: SetState to 0)(58 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(77 ms)] [Codec Output driver is slow(msg: WillChangeState to 1)(77 ms)] [AppleConvergedIPCOLYBTControl driver is slow(msg: SetState to 1)(117 ms)] [AppleMultiFunctionManager driver is slow(msg: SetState to 1)(120 ms)] [RTBuddy(ANS2) driver is slow(msg: SetState to 2)(68 ms)] [AppleCS42L84Audio driver is slow(msg: DidChangeState to 1)(76 ms)] 2025-06-10 22:00:48 -0700 com.apple.sleepservices.sessionTerminated SleepService: window has terminated. 2025-06-10 22:00:52 -0700 Assertions PID 323(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:05 id:0x0xd00009032 [System: PrevIdle] 2025-06-10 22:00:52 -0700 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=active Using Batt (Charge:90%) 14 secs 2025-06-10 22:00:53 -0700 Assertions Summary- [System: PrevIdle] Using Batt(Charge: 90) 2025-06-10 22:00:53 -0700 Wake Requests [process=mDNSResponder request=Maintenance deltaSecs=6474 wakeAt=2025-06-10 23:48:48 info="DHCP lease renewal"] [*process=dasd request=SleepService deltaSecs=979 wakeAt=2025-06-10 22:17:13 info="com.apple.dasd:501:com.apple.intelligenceplatform.IntelligencePlatformCore.Pipeline.FastPass"] [process=powerd request=TCPKATurnOff deltaSecs=227969 wakeAt=2025-06-13 13:20:22] [process=powerd request=CSPNEvaluation deltaSecs=2005 wakeAt=2025-06-10 22:34:18] [process=powerd request=UserWake deltaSecs=7086 wakeAt=2025-06-10 23:59:00 info="com.apple.alarm.user-visible-com.apple.donotdisturb.server.ScheduleLifetimeMonitor.timer,619"]
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200
Jun ’25
IOS 18.4 (beta)
since updating from 18.3 to 18.4, both on cellular and WiFi Networks I can’t connect to the internet. Since the phone wont connect to the internet I’m not able to turn off “find my iPhone“ to restore my iPhone to iOS 18.3 this way my iPhone is useless any ideas / thoughts about this?
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1.4k
Mar ’25
Urgent: Locked Account Holder – Need Help Accessing Developer Account
Hello Apple Developer Community, I'm hoping someone can advise me on a serious issue. Our organization's Apple Developer Program account has been effectively locked because our Account Holder's Apple ID is inaccessible. I need to unlock that Apple ID so we can manage our apps. I've already reached out to Apple Developer Support, but so far, I haven't received a response. This situation is critical because our clients rely on us to maintain and update our apps. Key details (some info is masked for privacy): • We're enrolled as an Organization/Company. • The current Account Holder's Apple ID is locked and cannot perform any actions. • No other accounts have admin access. If anyone has encountered a similar issue or knows a more efficient route to escalate, I'd be extremely grateful for your insights. Thanks in advance for any advice you can share. This is critical to our organization, and we'd appreciate any pointers on how to navigate or expedite the support process.
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120
Apr ’25
Feedback concerning submission.
Hello all! My name is Luke, and I'm a 14 year old with a idea for SSC. This is my first SSC submission ever. I would like some feedback concerning a question. My app is an AI powered academic planner that helps you and your life. I won't give too much away, but I believe it's a really helpful concept. It uses a mini on-device LLM (built with simple if this word typed then do this logic) to help organize assignments. This is a real business I am building, and I put inside of my app simulated features such as the app saying "scanning your Google Classroom..", would this go against any terms and make the app less likely to win? I also have my app fully polished, and feels like an actual app and finished product, with demo assignments pre-loaded, and most stuff is placeholders. Should the app be more like a guided simulator? Such as "click here to see how this will be simulated in a final release" or again should it be polished? I just want some feedback, since I only have 3 minutes, and the app needs to be offline, I just want to improvise. Hopefully I can get some feedback from the community, and/or ex-winners! Thanks all! And good luck! :) - Luke
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Following up on Feedback Assistant reports
I have filed 27 bug reports against macOS using Feedback Assistant and none have had any sort of follow-up. I'm wondering if anyone at Apple looks at these reports? A few of these involve accessibility features that are not working (for example: speak announcements doesn't work -- and yes, my feedback is much more detailed than "doesn't work"). I would have thought issues with accessibility would be a high priority for Apple to fix quickly. Another report is that Grapher uses black text on dark gray making it very difficult to see the formula you enter. This should be a one-line code fix. These two, and 25 other bug reports have seemingly been ignored. Several of these reports indicate more than 10 similar reports, yet go unfixed. Leading me back to my opening question -- does anyone at Apple read these reports? I'd like to think I'm helping Apple to deliver a more perfect product but I feel like I'm wasting my time writing detailed bug reports. Is there another way to bring these to Apple's attention?
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4w
Auto-Lock in iOS 18.4 not working. iPhone 16 Pro
Since updating to iOS 18.4 the auto-lock on iPhone 16 Pro isn’t functioning. All settings remain unchanged from previous versions, however the display will not turn off. Same iOS on my older iPhone 11 doesn’t have the issue and screen turns off as usual with the same system settings. Have tried a force restart on the 16 Pro, nothing changed. Any ideas?
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419
Feb ’25
SKProductsRequest Returning Invalid Identifiers Despite No Pending Agreements
I'm suddenly receiving zero products from SKProductsRequest, even though this setup previously worked without issues. The debugger shows that both of my product identifiers are now being returned under invalidIdentifiers, and response.products is empty. I’ve confirmed the following: There are no pending agreements in App Store Connect. The subscription is active and configured correctly. The product identifiers match exactly with what’s defined in App Store Connect. Here is the delegate method I'm using (unchanged from when it previously worked): extension UpgradeViewModelProvider: SKProductsRequestDelegate { func productsRequest(_ request: SKProductsRequest, didReceive response: SKProductsResponse) { if response.products.count > 0 { delegate.send(.onProduct(response.products)) } } } Since everything was functioning before, I’m trying to understand what may have caused the identifiers to suddenly be marked as invalid. Any guidance or suggestions on what to check next would be greatly appreciated.
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410
Nov ’25