Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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ADP subscription "pending"
Hi everyone, it has been more than 10 days that my subscription request is "pending", I received an email 2 days after my initial payment asking for a document (I made a mistake by typing too fast and inversed my STATE & CITY), I sent the document but there is no feedback, plus there is no phone support available from France apaprently ("service currently not available"). I feel blocked and already paid the service.
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Developer enrolment blocked by old trusted device/phone associations
Hi, I’m hoping someone here has come across this before, because I’ve pretty much run out of options with Developer Support. I’ve been trying to enrol in the Apple Developer Program for quite a while. After a lot of back and forth, Apple eventually told me the problem is that my trusted device or 2FA phone number is associated with several other Apple Accounts. I can understand how this might have happened. I’ve been using Apple products for years and I’ve helped family, friends and other people set up and troubleshoot their Apple devices over that time. Some of these associations could be years old. The problem is that Apple understandably won’t tell me which accounts are involved because of privacy. I don’t have a problem with that and I’m not asking for anyone else’s account information. But it leaves me stuck. I’ve basically been told that I need to remove my details from those accounts, while at the same time there’s no way for me to know which accounts they are. Developer Support have now told me they’ve gone as far as they can with it. I’m quite happy to prove who I am. I have an Australian passport, I can verify my current phone number and devices, and I’m happy to provide whatever other identification Apple needs. I also noticed Apple’s identity verification documentation says to contact Support if you need to verify your identity using a method other than the Apple Developer app. I’ve asked about this, but so far I haven’t been able to find anyone who can actually move the enrolment forward. I’m not trying to get around Apple’s security. I just need some way of proving that I am who I say I am when the normal enrolment system can’t do it. I already have a fairly extensive Developer Support case for all of this, which I’m happy to provide privately to Apple staff if needed. Has anyone else run into this? Or, if someone from Apple sees this, is there another team or a manual verification process that Developer Support can refer this to? Thanks, Tom
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Developer Account Membership Expired – Cannot Find Renewal Option (Team ID: 532YXBDAKC)
Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.
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App Submission Stuck
I've submitted an app for review three times, but each time it's been stuck at 'waiting for review' for several days, all more than a week. When contacting apple I was advised that 90% of apps are reviewed with in 48 hours, but this is the third time I've been part of the other 10%. Has anyone else had issues with their app just sitting at 'waiting for review'? It's the first publish of an app, if that makes a difference?
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Organization enrollment stuck for over a month with no response — Enrollment ID: U6T22S4V22
Hello, I am posting here after exhausting the email support channel, hoping a member of Apple staff can review and escalate my case. Enrollment ID: U6T22S4V22 Enrollment type: Organization D-U-N-S: already registered and verified Timeline July 10: Organization enrollment submitted. July 29: First support request sent (Case ID: 102938938248). July 18: Follow-up sent. No reply. August 26: Additional follow-up sent. No reply. It has now been more than a month. During that time I have received no request for additional documentation, no identity verification call, and no explanation for the delay. The only responses have been automated acknowledgements. The enrollment status has not changed. Our D-U-N-S number was already registered and active before submitting, so this is not a case of a pending or mismatched company record. This delay has put a client project on hold, and I have no way to give my team or the client a realistic timeline because there has been no communication at all. What I am asking for Could a member of Apple staff please review enrollment U6T22S4V22 and escalate it for manual review? I am happy to provide any documentation or verification needed — I simply have no channel through which to provide it. I would also note that a number of recent threads in this forum describe the same pattern: organization enrollments held in processing for weeks, with support cases receiving only automated replies. I raise this constructively — many of us have business commitments depending on these timelines, and even an acknowledgement with an expected resolution date would make a significant difference. Thank you for your time.
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Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP
Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.
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Apple Developer Program enrollment stuck — order acknowledged but never processed
Hi, My Name is Asma Alharbi, I've tried to enroll to the Apple Developer Program more than 5 time in the past month, but it always send e email as follows: Dear ASMAA ALHARBI, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations Then nothing happens. Dear Apple Team, can you check on my enrollment status? Thank you!
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Organization enrollment stuck more than 4 weeks — no response, phone callbacks not connecting
Hi, Posting here after exhausting standard support channels for a stuck organization enrollment. Timeline: August 7, 2026 — Submitted Apple Developer Program enrollment for our organization. Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 4 weeks with no indication of what (if anything) is wrong. Support attempts so far: Opened multiple support cases (Case numbers: 102954003819, 20000146177866, 20000136358412) via developer.apple.com/contact. No response to either. Requested a phone callback through the "Membership and Account" contact option many times, from different phone numbers. Each time no callback. No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress. What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help.
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enrollment failure
Hi @AppleSupport, our Apple Developer enrollment for L.T.O consultants Ltd has been stuck in "Processing / Pending" for over 4 months with no response. Our app is ready for launch and we urgently need this escalated. Enrollment ID: 83283WMKJC. Could someone please look into this? Thank you.
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Apple Developer Organization Enrollment – Old Pending Enrollment Disappeared, Need Help
We are trying to complete an Apple Developer Program organization enrollment for a university. We had an older pending enrollment and later submitted another enrollment after being advised to do so. Apple Support has now told us that the older enrollment was further along, but unfortunately that enrollment has since disappeared from the system as well. I am the original applicant for the enrollment. Has anyone experienced a similar situation where a pending organization enrollment disappeared? Is there any way Apple can restore or continue one of the previous enrollments instead of requiring a completely new application? I have an active support case with Apple and can provide the case/enrollment details privately if needed. Any advice from developers who have experienced a similar enrollment issue would be greatly appreciated.
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Two Pending Organization Enrollments and No Verification Contact
I am trying to complete my organization’s enrollment in the Apple Developer Program, but I now have two enrollment requests associated with my account. My original enrollment was submitted approximately two weeks ago. I never received the expected verification call, email, or any other update from Apple. Because I was still unable to complete the enrollment, I submitted another request today. Both requests show that Apple must verify my authority to sign legal agreements before I can continue. I am the owner of the organization and am legally authorized to enter into agreements on its behalf. Could an Apple representative please advise whether the duplicate enrollment will cause an issue and help me determine what is delaying the original verification? This is preventing us from moving forward with the development and launch of our app. I have confirmed that my contact information is correct and have checked my spam and junk folders. I can provide both enrollment IDs privately if needed. Thank you.
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Issue with Membership
Hi Team, My Apple Developer Program Membership license got auto-renewed on July 20th 2026 and i've also got the receipt. Yet the developer portal and AppStoreConnect is displaying as the membership is due for renewal and my app is removed from the app store. I've raised a ticket regarding this on Aug 26th and yet to receive a resolution on it. This is affecting the business operations. Request you to please resolve the issue. Case ID: 20000147813871
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Organization enrollment stuck at document review, no substantive response (Enrollment ID P3FC75AHS7, Case 20000149623169)
Hello Apple Developer Support team, Our organization enrollment (ID P3FC75AHS7) was submitted on Wednesday, 26 August 2026. All company documents requested by Apple were uploaded the same day. Since then the status has remained "Your enrollment is being processed" with no request for further information. Support case 20000149623169 received only a generic acknowledgement that documents are under review. Phone support was not offered as an option on the contact form. Company: WorkHold Technologies OU, registered in Estonia, registry code 1757936, D-U-N-S 988020213. I am the owner and member of the board with legal authority to bind the company to agreements. One important note: this is the company's third enrollment attempt. Two earlier enrollments were approved at the document stage, but the membership purchase never completed and we received no explanation. If either of those enrollments is still open in your system and conflicting with this one, please close them. We only need enrollment P3FC75AHS7 to proceed. This is blocking a committed iOS launch date. Could an Apple team member check which verification step is currently pending (legal entity, D-U-N-S, applicant authority, or other) and whether anything is needed from our side? Thank you.
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Organization enrollment declined, phone support says "final decision, no appeal" — any advice for a foreign-owned single-member LLC?
I recently went through Organization enrollment for a newly formed U.S. single-member LLC (Wyoming, foreign/non-resident owner) and wanted to share the experience in case others have run into the same wall — and to ask if anyone has found a way through it. Some context on the formation itself: the LLC was formed through a registered agent service, using their free template documents (Articles of Organization, Operating Agreement, Initial Resolutions). The Operating Agreement's member signature is an electronically-generated script-style signature from the registered agent's online document tool, not a wet-ink signature. Timeline, roughly: Company formed, EIN obtained, D-U-N-S number obtained and confirmed via email from Apple Developer Relations. Submitted Organization enrollment (Entity Type = Organization, D-U-N-S + legal entity name/address matching the state formation documents). Verification Contact was myself, as I'm the sole member and have full signing authority. ~2 weeks later, received a document request via Developer Support (passport, employment/role verification, and a business registration document). Submitted the requested documents, including the Operating Agreement as supporting evidence of sole-member status. Received a follow-up requesting the same documents again, citing that the Operating Agreement "was not notarized." Re-submitted with a signed (printed, hand-signed, and re-scanned) employment/role verification letter, and the state-issued Certificate of Organization more clearly labeled as the primary business document. The Operating Agreement itself was still only electronically signed, not notarized. Shortly after, the enrollment status changed to "declined" in the account, with no reason given beyond a generic note about enrolling as an individual instead. Called Developer Support by phone to ask for clarification. Was told the decision is final and not subject to appeal — no reason would be provided. Since then I've audited a few things that might plausibly have contributed (all now fixed or in progress): our company website's legal pages (Privacy Policy/Terms) had stale placeholder text that didn't match the legal entity name/address on file; our registered agent's address is a widely shared virtual address used by many other LLCs; and enrollment was submitted the same day the D-U-N-S number was confirmed, possibly before D&B → Apple data sync completed. One open question I haven't resolved: whether an electronically-generated signature (trackpad/e-signature, not wet-ink) on a private document like an Operating Agreement is fundamentally treated as "not notarized" regardless of how it's signed — i.e., the gap isn't print-vs-handwrite, it's that notarization requires an independent third party (notary) to certify the copy as a true copy of the original, which no signature method alone satisfies. If that's correct, submitting the Operating Agreement at all (rather than relying solely on the state-issued Certificate of Organization, which doesn't require notarization) may have been the wrong move from the start. Has anyone else (particularly solo founders / foreign-owned LLCs using a registered agent's template documents) hit a "final decision, no appeal" wall like this? Specifically curious about: Whether Apple's reviewers actually require notarization of documents like an Operating Agreement, or whether submitting only the state-issued formation certificate (already an official government document) is sufficient and the Operating Agreement should be left out entirely. Whether there's any cooldown period before a fresh enrollment attempt is accepted, or if it's fine to reapply immediately once the underlying issues are fixed. Whether starting fresh with a different Apple ID makes any difference, or whether risk signals are tied to the D-U-N-S/legal entity rather than the account. Appreciate any insight from people who've been through this.
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Apple Developer Program Enrollment Delayed for Over 6 Weeks – No Response After Resubmitting Documents
Hello, I am extremely frustrated with the current situation regarding my Apple Developer Program enrollment. I have been waiting for more than six weeks for my enrollment to be completed. I have followed all instructions provided by Apple and submitted all requested documentation. More than a week ago, I was asked to resubmit documents that I had already submitted previously, and I did so. Since then, I have received no meaningful update or response regarding the status of my enrollment. What makes this particularly frustrating is that I have seen other developers report that their enrollment process was completed within only a few days, while my case has now been pending for over a month and a half despite my repeatedly complying with Apple's requests. At this point, I need a clear explanation of what is happening with my enrollment. Could someone from Apple Developer Support please review my case and explain why it has been delayed for this long? I am ready to provide any additional information or documentation immediately if something is missing. I would really appreciate this being escalated to the appropriate team rather than receiving another generic response asking me to wait or resubmit the same documents again. Thank you.
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Apple Developer Program enrollment
Hello, I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on 28th August, 2026. The payment was successfully and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than X days, and the enrollment has not been activated. Sale Order Number: AFB0905904 Apple Invoice: #MD02049268
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Individual enrollment stuck on Pending for 6 days — Enrollment ID 6D42Y58SRT, order acknowledged but never charged
Hi, I'm an individual developer based in Argentina. My enrollment has been sitting on Pending since August 25, 2026, and the US$99 has never been charged to my card. Timeline Aug 25, 2026, 6:55 PM (ART): Submitted the individual enrollment and the US$99 membership purchase. Received the "Order Acknowledgement" email the same evening, stating the order would be processed within 2 business days. Aug 26 to Aug 31: No membership confirmation email, no request for documents, no status change. Aug 31, 2026: Opened a support request. Case ID 20000152640375. Only the automated acknowledgement was received. Current state developer.apple.com/account shows the enrollment as Pending. Enrollment ID: 6D42Y58SRT No membership confirmation email received. No identity verification or document request at any point. No access to App Store Connect. The Apple Developer app shows that enrollment through the app is not available for this Apple Account, so the enrollment was completed on the web as directed. Key detail: the US$99 was never charged. There is no completed charge and no pending authorization on my card statement. This does not look like a declined payment — it looks like the order was acknowledged but never actually processed. What I have already verified on my side The legal name on my Apple Account matches my government-issued ID exactly. Address, phone number and account region are correct (Argentina). Two-factor authentication is enabled, with a trusted phone number and a trusted device. The credit card used is my own personal card, in my own name, and can be charged in USD. I am using the same Apple Account for the enrollment and for developer.apple.com. Phone callback is not offered as a support option in my region, so email was the only channel available to me. Request Could someone from Developer Support review Enrollment ID 6D42Y58SRT and Case ID 20000152640375, and confirm whether the order needs to be reprocessed manually or whether anything is required from my side? I have not attempted a second payment or a second enrollment, to avoid creating duplicate orders, and I would rather wait for guidance than make the situation worse. I'm happy to provide any documentation through a private channel. Thank you.
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Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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ADP subscription "pending"
Hi everyone, it has been more than 10 days that my subscription request is "pending", I received an email 2 days after my initial payment asking for a document (I made a mistake by typing too fast and inversed my STATE & CITY), I sent the document but there is no feedback, plus there is no phone support available from France apaprently ("service currently not available"). I feel blocked and already paid the service.
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Developer enrolment blocked by old trusted device/phone associations
Hi, I’m hoping someone here has come across this before, because I’ve pretty much run out of options with Developer Support. I’ve been trying to enrol in the Apple Developer Program for quite a while. After a lot of back and forth, Apple eventually told me the problem is that my trusted device or 2FA phone number is associated with several other Apple Accounts. I can understand how this might have happened. I’ve been using Apple products for years and I’ve helped family, friends and other people set up and troubleshoot their Apple devices over that time. Some of these associations could be years old. The problem is that Apple understandably won’t tell me which accounts are involved because of privacy. I don’t have a problem with that and I’m not asking for anyone else’s account information. But it leaves me stuck. I’ve basically been told that I need to remove my details from those accounts, while at the same time there’s no way for me to know which accounts they are. Developer Support have now told me they’ve gone as far as they can with it. I’m quite happy to prove who I am. I have an Australian passport, I can verify my current phone number and devices, and I’m happy to provide whatever other identification Apple needs. I also noticed Apple’s identity verification documentation says to contact Support if you need to verify your identity using a method other than the Apple Developer app. I’ve asked about this, but so far I haven’t been able to find anyone who can actually move the enrolment forward. I’m not trying to get around Apple’s security. I just need some way of proving that I am who I say I am when the normal enrolment system can’t do it. I already have a fairly extensive Developer Support case for all of this, which I’m happy to provide privately to Apple staff if needed. Has anyone else run into this? Or, if someone from Apple sees this, is there another team or a manual verification process that Developer Support can refer this to? Thanks, Tom
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Developer Account Membership Expired – Cannot Find Renewal Option (Team ID: 532YXBDAKC)
Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.
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App Submission Stuck
I've submitted an app for review three times, but each time it's been stuck at 'waiting for review' for several days, all more than a week. When contacting apple I was advised that 90% of apps are reviewed with in 48 hours, but this is the third time I've been part of the other 10%. Has anyone else had issues with their app just sitting at 'waiting for review'? It's the first publish of an app, if that makes a difference?
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Organization enrollment stuck for over a month with no response — Enrollment ID: U6T22S4V22
Hello, I am posting here after exhausting the email support channel, hoping a member of Apple staff can review and escalate my case. Enrollment ID: U6T22S4V22 Enrollment type: Organization D-U-N-S: already registered and verified Timeline July 10: Organization enrollment submitted. July 29: First support request sent (Case ID: 102938938248). July 18: Follow-up sent. No reply. August 26: Additional follow-up sent. No reply. It has now been more than a month. During that time I have received no request for additional documentation, no identity verification call, and no explanation for the delay. The only responses have been automated acknowledgements. The enrollment status has not changed. Our D-U-N-S number was already registered and active before submitting, so this is not a case of a pending or mismatched company record. This delay has put a client project on hold, and I have no way to give my team or the client a realistic timeline because there has been no communication at all. What I am asking for Could a member of Apple staff please review enrollment U6T22S4V22 and escalate it for manual review? I am happy to provide any documentation or verification needed — I simply have no channel through which to provide it. I would also note that a number of recent threads in this forum describe the same pattern: organization enrollments held in processing for weeks, with support cases receiving only automated replies. I raise this constructively — many of us have business commitments depending on these timelines, and even an acknowledgement with an expected resolution date would make a significant difference. Thank you for your time.
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Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP
Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.
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Apple Developer Program enrollment stuck — order acknowledged but never processed
Hi, My Name is Asma Alharbi, I've tried to enroll to the Apple Developer Program more than 5 time in the past month, but it always send e email as follows: Dear ASMAA ALHARBI, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations Then nothing happens. Dear Apple Team, can you check on my enrollment status? Thank you!
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Organization enrollment stuck more than 4 weeks — no response, phone callbacks not connecting
Hi, Posting here after exhausting standard support channels for a stuck organization enrollment. Timeline: August 7, 2026 — Submitted Apple Developer Program enrollment for our organization. Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 4 weeks with no indication of what (if anything) is wrong. Support attempts so far: Opened multiple support cases (Case numbers: 102954003819, 20000146177866, 20000136358412) via developer.apple.com/contact. No response to either. Requested a phone callback through the "Membership and Account" contact option many times, from different phone numbers. Each time no callback. No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress. What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help.
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enrollment failure
Hi @AppleSupport, our Apple Developer enrollment for L.T.O consultants Ltd has been stuck in "Processing / Pending" for over 4 months with no response. Our app is ready for launch and we urgently need this escalated. Enrollment ID: 83283WMKJC. Could someone please look into this? Thank you.
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i can't enroll in my account
when i try to enroll my account to developer to download app in it i receive this mas ( Your enrollment could not be completed) (Your enrollment in the Apple Developer Program could not be completed at this time.)
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Apple Developer Organization Enrollment – Old Pending Enrollment Disappeared, Need Help
We are trying to complete an Apple Developer Program organization enrollment for a university. We had an older pending enrollment and later submitted another enrollment after being advised to do so. Apple Support has now told us that the older enrollment was further along, but unfortunately that enrollment has since disappeared from the system as well. I am the original applicant for the enrollment. Has anyone experienced a similar situation where a pending organization enrollment disappeared? Is there any way Apple can restore or continue one of the previous enrollments instead of requiring a completely new application? I have an active support case with Apple and can provide the case/enrollment details privately if needed. Any advice from developers who have experienced a similar enrollment issue would be greatly appreciated.
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Enroll An unknown error occurred
Im getting Unknown error while trying to enroll developer account. Could you help?
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Two Pending Organization Enrollments and No Verification Contact
I am trying to complete my organization’s enrollment in the Apple Developer Program, but I now have two enrollment requests associated with my account. My original enrollment was submitted approximately two weeks ago. I never received the expected verification call, email, or any other update from Apple. Because I was still unable to complete the enrollment, I submitted another request today. Both requests show that Apple must verify my authority to sign legal agreements before I can continue. I am the owner of the organization and am legally authorized to enter into agreements on its behalf. Could an Apple representative please advise whether the duplicate enrollment will cause an issue and help me determine what is delaying the original verification? This is preventing us from moving forward with the development and launch of our app. I have confirmed that my contact information is correct and have checked my spam and junk folders. I can provide both enrollment IDs privately if needed. Thank you.
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Issue with Membership
Hi Team, My Apple Developer Program Membership license got auto-renewed on July 20th 2026 and i've also got the receipt. Yet the developer portal and AppStoreConnect is displaying as the membership is due for renewal and my app is removed from the app store. I've raised a ticket regarding this on Aug 26th and yet to receive a resolution on it. This is affecting the business operations. Request you to please resolve the issue. Case ID: 20000147813871
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Organization enrollment stuck at document review, no substantive response (Enrollment ID P3FC75AHS7, Case 20000149623169)
Hello Apple Developer Support team, Our organization enrollment (ID P3FC75AHS7) was submitted on Wednesday, 26 August 2026. All company documents requested by Apple were uploaded the same day. Since then the status has remained "Your enrollment is being processed" with no request for further information. Support case 20000149623169 received only a generic acknowledgement that documents are under review. Phone support was not offered as an option on the contact form. Company: WorkHold Technologies OU, registered in Estonia, registry code 1757936, D-U-N-S 988020213. I am the owner and member of the board with legal authority to bind the company to agreements. One important note: this is the company's third enrollment attempt. Two earlier enrollments were approved at the document stage, but the membership purchase never completed and we received no explanation. If either of those enrollments is still open in your system and conflicting with this one, please close them. We only need enrollment P3FC75AHS7 to proceed. This is blocking a committed iOS launch date. Could an Apple team member check which verification step is currently pending (legal entity, D-U-N-S, applicant authority, or other) and whether anything is needed from our side? Thank you.
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Organization enrollment declined, phone support says "final decision, no appeal" — any advice for a foreign-owned single-member LLC?
I recently went through Organization enrollment for a newly formed U.S. single-member LLC (Wyoming, foreign/non-resident owner) and wanted to share the experience in case others have run into the same wall — and to ask if anyone has found a way through it. Some context on the formation itself: the LLC was formed through a registered agent service, using their free template documents (Articles of Organization, Operating Agreement, Initial Resolutions). The Operating Agreement's member signature is an electronically-generated script-style signature from the registered agent's online document tool, not a wet-ink signature. Timeline, roughly: Company formed, EIN obtained, D-U-N-S number obtained and confirmed via email from Apple Developer Relations. Submitted Organization enrollment (Entity Type = Organization, D-U-N-S + legal entity name/address matching the state formation documents). Verification Contact was myself, as I'm the sole member and have full signing authority. ~2 weeks later, received a document request via Developer Support (passport, employment/role verification, and a business registration document). Submitted the requested documents, including the Operating Agreement as supporting evidence of sole-member status. Received a follow-up requesting the same documents again, citing that the Operating Agreement "was not notarized." Re-submitted with a signed (printed, hand-signed, and re-scanned) employment/role verification letter, and the state-issued Certificate of Organization more clearly labeled as the primary business document. The Operating Agreement itself was still only electronically signed, not notarized. Shortly after, the enrollment status changed to "declined" in the account, with no reason given beyond a generic note about enrolling as an individual instead. Called Developer Support by phone to ask for clarification. Was told the decision is final and not subject to appeal — no reason would be provided. Since then I've audited a few things that might plausibly have contributed (all now fixed or in progress): our company website's legal pages (Privacy Policy/Terms) had stale placeholder text that didn't match the legal entity name/address on file; our registered agent's address is a widely shared virtual address used by many other LLCs; and enrollment was submitted the same day the D-U-N-S number was confirmed, possibly before D&B → Apple data sync completed. One open question I haven't resolved: whether an electronically-generated signature (trackpad/e-signature, not wet-ink) on a private document like an Operating Agreement is fundamentally treated as "not notarized" regardless of how it's signed — i.e., the gap isn't print-vs-handwrite, it's that notarization requires an independent third party (notary) to certify the copy as a true copy of the original, which no signature method alone satisfies. If that's correct, submitting the Operating Agreement at all (rather than relying solely on the state-issued Certificate of Organization, which doesn't require notarization) may have been the wrong move from the start. Has anyone else (particularly solo founders / foreign-owned LLCs using a registered agent's template documents) hit a "final decision, no appeal" wall like this? Specifically curious about: Whether Apple's reviewers actually require notarization of documents like an Operating Agreement, or whether submitting only the state-issued formation certificate (already an official government document) is sufficient and the Operating Agreement should be left out entirely. Whether there's any cooldown period before a fresh enrollment attempt is accepted, or if it's fine to reapply immediately once the underlying issues are fixed. Whether starting fresh with a different Apple ID makes any difference, or whether risk signals are tied to the D-U-N-S/legal entity rather than the account. Appreciate any insight from people who've been through this.
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Apple Developer Program Enrollment Delayed for Over 6 Weeks – No Response After Resubmitting Documents
Hello, I am extremely frustrated with the current situation regarding my Apple Developer Program enrollment. I have been waiting for more than six weeks for my enrollment to be completed. I have followed all instructions provided by Apple and submitted all requested documentation. More than a week ago, I was asked to resubmit documents that I had already submitted previously, and I did so. Since then, I have received no meaningful update or response regarding the status of my enrollment. What makes this particularly frustrating is that I have seen other developers report that their enrollment process was completed within only a few days, while my case has now been pending for over a month and a half despite my repeatedly complying with Apple's requests. At this point, I need a clear explanation of what is happening with my enrollment. Could someone from Apple Developer Support please review my case and explain why it has been delayed for this long? I am ready to provide any additional information or documentation immediately if something is missing. I would really appreciate this being escalated to the appropriate team rather than receiving another generic response asking me to wait or resubmit the same documents again. Thank you.
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Apple Developer Program enrollment
Hello, I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on 28th August, 2026. The payment was successfully and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than X days, and the enrollment has not been activated. Sale Order Number: AFB0905904 Apple Invoice: #MD02049268
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Individual enrollment stuck on Pending for 6 days — Enrollment ID 6D42Y58SRT, order acknowledged but never charged
Hi, I'm an individual developer based in Argentina. My enrollment has been sitting on Pending since August 25, 2026, and the US$99 has never been charged to my card. Timeline Aug 25, 2026, 6:55 PM (ART): Submitted the individual enrollment and the US$99 membership purchase. Received the "Order Acknowledgement" email the same evening, stating the order would be processed within 2 business days. Aug 26 to Aug 31: No membership confirmation email, no request for documents, no status change. Aug 31, 2026: Opened a support request. Case ID 20000152640375. Only the automated acknowledgement was received. Current state developer.apple.com/account shows the enrollment as Pending. Enrollment ID: 6D42Y58SRT No membership confirmation email received. No identity verification or document request at any point. No access to App Store Connect. The Apple Developer app shows that enrollment through the app is not available for this Apple Account, so the enrollment was completed on the web as directed. Key detail: the US$99 was never charged. There is no completed charge and no pending authorization on my card statement. This does not look like a declined payment — it looks like the order was acknowledged but never actually processed. What I have already verified on my side The legal name on my Apple Account matches my government-issued ID exactly. Address, phone number and account region are correct (Argentina). Two-factor authentication is enabled, with a trusted phone number and a trusted device. The credit card used is my own personal card, in my own name, and can be charged in USD. I am using the same Apple Account for the enrollment and for developer.apple.com. Phone callback is not offered as a support option in my region, so email was the only channel available to me. Request Could someone from Developer Support review Enrollment ID 6D42Y58SRT and Case ID 20000152640375, and confirm whether the order needs to be reprocessed manually or whether anything is required from my side? I have not attempted a second payment or a second enrollment, to avoid creating duplicate orders, and I would rather wait for guidance than make the situation worse. I'm happy to provide any documentation through a private channel. Thank you.
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Changing to a Business Account Is a Nightmare
I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.
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