Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Organization enrollment still under review after id resubmission
Hello, I am enrolling in the Apple Developer Program as an Organization. My business documentation was reviewed and accepted. Apple only requested that I resubmit my driver’s license because the original image was considered damaged. I received a replacement driver’s license and uploaded it the same day Apple requested it. Since then, my enrollment has remained under review for over a week. I have contacted Apple Developer Support several times by phone and email, but I have not received any update or indication that additional information is needed. Has anyone recently experienced a similar delay after resubmitting identification during organization enrollment? If so: How long did your review take? Was there anything you did that helped move the process forward? Did Apple eventually contact you, or did the enrollment simply complete without notice? My enrollment ID is A38UF9HLAR. I appreciate any recent experiences or guidance. Thank you.
2
0
424
2w
Organization enrollment auto-withdrawn as "already a member" — no accessible membership exists (Case 102935588343)
Our organization enrollment is stuck in a loop. Three support cases have gone unanswered for over two weeks. Every Organization enrollment we submit is withdrawn within minutes with: "Economy Taxi LLC is already a member of the Apple Developer Program. Companies may hold only one membership." However, no Apple ID we control shows an active or pending membership, and we have never paid the membership fee. We are the founders of the company; no one was authorized to enroll it on our behalf. Enrollment 96SX95BU73 — submitted 2026-07-26, withdrawn as duplicate Enrollment SDPP52U64L — submitted 2026-07-03, never received a decision Enrollment UY5JHTDDW6 — withdrawn as duplicate Enrollment 77KF8LDAN9 — withdrawn, no confirmation ever received Support Case 102935588343 — no response Support Case 102927937886 — no response Support Case 102946164934 — no response Could someone from the enrollment team check which account currently holds the membership tied to our organization, and either release it, tell us how to recover it, or forward our contact information to the Account Holder? We are ready to provide any verification documents and to pay immediately. Happy to share our D-U-N-S Number and legal entity details privately.
1
0
255
2w
Notarization fails with 403 "required agreement missing or has expired" — but there is no Renew button and enrollment says I'm already the Account Holder
My Developer ID notarization has been failing for about three weeks, and I've reached a state where neither renewal nor re-enrollment is possible. The notarization failure Every submission fails immediately: Error: HTTP status code: 403. A required agreement is missing or has expired. This request requires an in-effect agreement that has not been signed or has expired. Ensure your team has signed the necessary legal agreements and that they are not expired. xcrun notarytool history returns the same 403, so it isn't specific to one submission. Signing itself is unaffected. My Developer ID Application certificate is valid through 1 Feb 2027, an OCSP check against ocsp.apple.com returns "good", and Apple's timestamp server still issues secure timestamps. Only the notarization service rejects me. Why I can't resolve it myself App Store Connect → Business shows two banners: "Your Apple Developer Program membership has expired. ... To renew your membership, the Account Holder needs to visit the Membership section of their account on the Apple Developer website." "The Apple Developer Program License Agreement has been updated and needs to be reviewed. ... the Account Holder must review and accept the updated agreement." The Agreements table on that same page is completely empty, so there is no agreement presented for me to accept. I am the Account Holder and the only person on the team. Following those banners: developer.apple.com/account shows no Membership section and no "Renew Membership" button. Instead it shows a "Join the Apple Developer Program — Enroll today" card, as though I had never enrolled. Clicking "Enroll today" lands on developer.apple.com/enroll/ineligible/account-holder: Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership. So the developer portal believes I have no membership and offers enrollment, while the enrollment flow believes I already am an Account Holder and refuses. App Store Connect still knows my team and displays my legal entity details. The three systems disagree about whether my membership exists. Details Team ID: U28V5P5Q2H Enrolled April 2026 (Developer ID certificate issued 26 Apr 2026) Distribution is Developer ID direct download, not the App Store Signing in with the same Apple Account I enrolled with What I've already tried Signed in to both developer.apple.com and App Store Connect as the Account Holder Checked App Store Connect → Business → Agreements (empty) Navigated directly to the membership and renewal URLs — both redirect to the generic Account dashboard with no renewal option Opened a ticket with Developer Program Support about three weeks ago, no response yet This blocks shipping any new version of my app. Is there a way to break this deadlock from my side, or does it require Apple to repair the account record? If it's the latter, what's the most effective way to escalate an existing ticket?
1
0
384
2w
Unable to Renew Apple Developer Program Membership – Payment Declined for Over a Month
I am from India and have been trying to renew my Apple Developer Program membership for more than one month. Every payment attempt is declined. I have tried all available payment methods in India, including UPI, Visa, and Net Banking, but none of them work. My membership expired on 27 June 2026, and Apple has provided a 9-day grace period to renew it. I have already contacted Apple Developer Support multiple times by email and through the support portal, but my issue remains unresolved. Phone support is always unavailable in my region. Apple Developer Support Case ID: 102942440968 This developer account is essential for maintaining my published apps, and I am concerned that the grace period will expire before the issue is resolved. I kindly request an Apple Developer Support representative or Apple Staff to review and escalate my case as soon as possible. Any assistance would be greatly appreciated. Thank you.
1
0
166
2w
Compliance Screening — Locked out of ASC for 30 days with no resolution
I’ve been locked out of App Store Connect since approximately June 18th after submitting my compliance verification (passport, birth city, ownership information). I’m an individual developer with a live app on the App Store. Timeline: • June 18 — Submitted compliance verification through ASC • Multiple calls — Told the issue was escalated to senior management, twice • July 1 — Called again, told it was escalated further • July 8 — Reached out for update, no response • July 13 — Still locked out, nearly 30 days later I have case numbers from every call. I’ve responded to every email Apple has sent me promptly. Every support rep I’ve spoken to says they don’t have the ability to act on it and to wait for an email that never comes. My app is still live on the App Store but I have zero access to App Store Connect no TestFlight, no analytics, no updates, nothing. Has anyone else resolved this and what actually worked? And is there anyone from Apple on this forum who can look into this?
1
0
166
2w
Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP
Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.
3
1
307
2w
Enrollment stuck across 3 attempts since June — no activation, card never charged (Case ID 102948141803)
My individual Apple Developer Program enrollment has failed to complete across three separate attempts and I'm hoping a staff member can help escalate. I submitted enrollment on 26 June, 3 July, and 20 July 2026. Each time I received an Order Acknowledgement email promising processing within 2 business days, but on every attempt the enrollment never activated and my card was never charged. I've had no follow-up emails and no request for identity documents at any point. I've now filed a support case (Case ID: 102948141803) and would like to avoid submitting a fourth attempt in case it creates further conflicting pending orders. Could a staff member please review the pending enrollment orders on my account, consolidate them, and escalate to the enrollment team for manual review and activation? Happy to provide any verification needed. Thank you.
1
0
171
2w
Migration from individual to organisation account - 2 months pending
Hi I enrolled in the Apple Developer program 2 months ago and immediately upon enrolling, I requested a migration from an individual to an organisation membership. This processed has significantly delayed the publication of my apps. I have received 2 case numbers with the latest being case ID 102933236128. I have received emails stating that I have a developer support team member who is assisting me but I have to wait for days on end to receive feedback to my emails and I have yet to receive any feedback to message sent using the Apple Support Messaging Link. May someone please advise on: How to expedite my migration process that still shows as in progress? Any other way I can contact the developer support team member assigned to my case number? Thanks.
1
0
136
2w
Apple Developer Program enrollment stuck on Pending after payment for too many day alreadys
Hi everyone, I completed the €99 payment for my Apple Developer Program enrollment six days ago, but the status is still Pending, even though Apple says processing may take up to 48 hours. The money has been debited, and I received the receipt, but my account has not been activated. I also opened a support case and received no reply. Today, I requested a callback through the "Get more help" form. Apple called me, but after I answered, I was left waiting for more than four hours without ever being connected to a support representative. This delay and lack of support are extremely frustrating and unacceptable for a paid service. How do I get this resolved?
1
0
175
2w
Someone Please Review my Account - Apple Developer Program Pending
Hi .. hope everyone is good. I applied for the Apple Developer Program, first I sent my ID card, got approved and they asked me to continue the enrollment, I continued, added my card, paid, everything is good so far, my status now is "Pending" I've been waiting for almost +10 days, and I really need to finish my app, by adding "Sign in with Apple", "Apple Pay", and Submit my app, I have so much work to do, Please just someone Review my Account. I got no replay in my case from support: Case ID: 102942619562 I'd really appreciate any advice. Thank you!
3
0
280
2w
Company Developer Enrollment Error: "Already registered with another Apple ID" (D-U-N-S Number Locked?)
Hey everyone, running into a frustrating loop with Apple Account enrollment and hoping someone has a workaround.Last year, we applied for an organization account and got an Enrollment ID. We didn't finish the process. Now, a year later, I am trying to complete it. I am logged into the exact same Apple Account email we used last year.When I try to submit the organization form, it throws a hard error saying our company is already registered with another Apple ID. It seems our D-U-N-S number is locked to last year's "pending" state, but because a year passed, the system is viewing our current attempt as a duplicate instead of a continuation.I've sent an email to developer support, but has anyone dealt with this exact error before? Is there a way to force the dashboard to show the old pending enrollment instead of the "Enroll Now" screen? Any advice on how to get Apple to quickly unlock a stuck D-U-N-S number would be amazing. Thanks!
2
0
200
2w
Apple Developer Program enrollment stuck at "being processed" for over a month, no email updates
I submitted my Apple Developer Program enrollment application for my organization about a month ago. The account page still shows "Your enrollment is being processed" with no change in status since then. I have not received any email regarding the status — no approval, rejection, or request for additional information. I checked spam/junk folders as well, nothing found there. I tried using the "Contact Us" form on developer.apple.com/support under Membership and Account > Program Enrollment, but I get this error when submitting: "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support." I also tried "Request a Call" but haven't been able to connect with anyone, and general Apple Support says they cannot help with developer enrollment issues. Has anyone else faced a similar situation? How were you able to get an update or resolve it? Any guidance on the right way to reach Developer Program Support when the contact form itself is blocked would be really helpful. Thanks in advance.
1
0
169
2w
Apple Developer Program enrollment withdrawn incorrectly – Apple says our organization already has a membership, but we have confirmed it does not
Hello, We are facing a critical issue with Apple Developer Program enrollment and would appreciate any guidance from developers who may have experienced something similar. Our organization is newly established. We obtained a new D-U-N-S Number specifically for enrolling in the Apple Developer Program. However, every time we attempt to enroll as an organization, Apple immediately withdraws the enrollment with the following message: "We've withdrawn this enrollment because [our organization] is already a member of the Apple Developer Program. Companies may hold only one membership in the Apple Developer Program. To be added to your development team, please contact the Account Holder for your company's existing membership. If you don't know who the Account Holder is contact us." The problem is that we have thoroughly verified internally: No Apple ID within our organization is enrolled in the Apple Developer Program. Our D-U-N-S Number has never been used by our organization for Apple Developer Program enrollment. We have thoroughly verified this across our organization, and there is no existing Apple Developer Program membership associated with our company. We contacted Apple Developer Support and explained the situation in detail, including confirming that we have no existing membership. The response we received was: "If you don't know who the Account Holder is, please provide your contact information. I'll forward it to the Account Holder at your request. Note that we can't guarantee a response from the current Account Holder." The issue is that we do not know who this supposed Account Holder is because, to the best of our knowledge, no such account exists within our organization. Since then: We have submitted multiple support requests. We have replied to the support emails with additional information. We have tried contacting Developer Support by phone. We have not received any further response for the past 6 days. This issue is blocking our business because we cannot publish our iOS application until the enrollment problem is resolved. Has anyone experienced a similar situation where Apple incorrectly reported that an organization already had an Apple Developer Program membership? If so: How was the issue resolved? Was there a specific team within Apple that handled it? Is there any escalation path beyond the standard Developer Support process? Any advice or shared experience would be greatly appreciated. Thank you.
1
0
207
2w
Paid a Week Ago, Still No Access
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has been nearly a week since the payment settled at my bank, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but only received a canned response that only confirmed the advisor didn't actually read my ticket, and walked me through the purchase process. I've already paid. I'm already enrolled. I just have no access to my account. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community or any Apple Support Advisors that may be seeing this. Thank you.
1
0
252
2w
Enrollment stuck in "Pending" after payment (July 1) and confirmed documents (July 3) — no update
Hello Apple Developer Support and moderators, My individual enrollment has been stuck in "Pending" despite completed payment and confirmed documents. I would greatly appreciate a manual review by the Enrollment team, or at least an ETA. Timeline: July 1, 2026 — Paid the $99 membership fee. Invoice: MC83638630. Payment confirmed and charged. July 3, 2026 — Received email "We received your documents" from Apple Developer Relations, stating I would be followed up with "within two business days." July 8 — It has now been three business days past that promise with no response. I also replied to my support case (102931827245) on July 8, but have not heard back. What I have already checked: Spam / Junk / Promotions folders — clean Apple ID primary email verified and matches the receipt Two-factor authentication enabled Signed out and back in to developer.apple.com — still "Pending" I have NOT clicked "complete your purchase" again to avoid a duplicate charge, since the first payment was already processed. Enrollment case: 102931827245 Invoice: MC83638630 The payment, documents, and enrollment status appear disconnected in the system. Could the Enrollment team please take a look and help finalize the activation? I'm happy to provide any additional verification needed. Thank you.
1
0
157
2w
Apple Developer Program payment not completing — no charge on card
Hello Apple Developer Support, I'm trying to complete my Apple Developer Program enrollment and the payment step is not finalizing, even after multiple attempts. Details: Membership type: Apple Developer Program — US$99 / 1 year I have attempted payment more than once (first attempt around June 29, 2026, and again since), but no charge has ever appeared on my card statement The enrollment page still shows the "Proceed to Payment" button as if payment was never completed I already opened a support case — no response received to date I'd appreciate help understanding why the payment isn't finalizing on your end, and getting my enrollment completed. I have a completed app ready and this is the only thing blocking me from publishing on the App Store. Thank you.
1
0
260
2w
Developer Program purchase stuck in Pending — payment authorized but never charged (5 attempts)
I cannot complete my Apple Developer Program membership purchase. I have attempted the US$99 purchase five times since 17 July 2026. Each attempt behaves identically: I receive the Order Acknowledgement email stating the order will be processed within 2 business days, but the payment is never actually charged — no funds are ever debited from my card — and the enrollment status remains "Pending" indefinitely. No error message, no decline notice. This looks like the authorization succeeds while the capture never completes, after which the order sits in Pending forever instead of failing cleanly so I could retry with a different method. Entity type: Individual Apple Account region: Kazakhstan Support case opened today: 20000121077930 (no reply yet) Two questions for anyone who has been through this: Did a stuck Pending order have to be cancelled by Apple before a new payment attempt could succeed? For accounts where card payments never capture, did paying from Apple Account balance (gift card) work instead?
0
0
88
2w
New Developer Account
Hi , Quite new to this, I created a personal developer account, submitted documents 17 July, its been a week but im still showing pending. I tried calling up developer support but gave up after waiting for 30 mins on a call. Is this normal? Android was quite fast and well documented, ios has taken 7 working days and counting.
Replies
1
Boosts
0
Views
134
Activity
2w
Organization enrollment still under review after id resubmission
Hello, I am enrolling in the Apple Developer Program as an Organization. My business documentation was reviewed and accepted. Apple only requested that I resubmit my driver’s license because the original image was considered damaged. I received a replacement driver’s license and uploaded it the same day Apple requested it. Since then, my enrollment has remained under review for over a week. I have contacted Apple Developer Support several times by phone and email, but I have not received any update or indication that additional information is needed. Has anyone recently experienced a similar delay after resubmitting identification during organization enrollment? If so: How long did your review take? Was there anything you did that helped move the process forward? Did Apple eventually contact you, or did the enrollment simply complete without notice? My enrollment ID is A38UF9HLAR. I appreciate any recent experiences or guidance. Thank you.
Replies
2
Boosts
0
Views
424
Activity
2w
Organization enrollment auto-withdrawn as "already a member" — no accessible membership exists (Case 102935588343)
Our organization enrollment is stuck in a loop. Three support cases have gone unanswered for over two weeks. Every Organization enrollment we submit is withdrawn within minutes with: "Economy Taxi LLC is already a member of the Apple Developer Program. Companies may hold only one membership." However, no Apple ID we control shows an active or pending membership, and we have never paid the membership fee. We are the founders of the company; no one was authorized to enroll it on our behalf. Enrollment 96SX95BU73 — submitted 2026-07-26, withdrawn as duplicate Enrollment SDPP52U64L — submitted 2026-07-03, never received a decision Enrollment UY5JHTDDW6 — withdrawn as duplicate Enrollment 77KF8LDAN9 — withdrawn, no confirmation ever received Support Case 102935588343 — no response Support Case 102927937886 — no response Support Case 102946164934 — no response Could someone from the enrollment team check which account currently holds the membership tied to our organization, and either release it, tell us how to recover it, or forward our contact information to the Account Holder? We are ready to provide any verification documents and to pay immediately. Happy to share our D-U-N-S Number and legal entity details privately.
Replies
1
Boosts
0
Views
255
Activity
2w
Notarization fails with 403 "required agreement missing or has expired" — but there is no Renew button and enrollment says I'm already the Account Holder
My Developer ID notarization has been failing for about three weeks, and I've reached a state where neither renewal nor re-enrollment is possible. The notarization failure Every submission fails immediately: Error: HTTP status code: 403. A required agreement is missing or has expired. This request requires an in-effect agreement that has not been signed or has expired. Ensure your team has signed the necessary legal agreements and that they are not expired. xcrun notarytool history returns the same 403, so it isn't specific to one submission. Signing itself is unaffected. My Developer ID Application certificate is valid through 1 Feb 2027, an OCSP check against ocsp.apple.com returns "good", and Apple's timestamp server still issues secure timestamps. Only the notarization service rejects me. Why I can't resolve it myself App Store Connect → Business shows two banners: "Your Apple Developer Program membership has expired. ... To renew your membership, the Account Holder needs to visit the Membership section of their account on the Apple Developer website." "The Apple Developer Program License Agreement has been updated and needs to be reviewed. ... the Account Holder must review and accept the updated agreement." The Agreements table on that same page is completely empty, so there is no agreement presented for me to accept. I am the Account Holder and the only person on the team. Following those banners: developer.apple.com/account shows no Membership section and no "Renew Membership" button. Instead it shows a "Join the Apple Developer Program — Enroll today" card, as though I had never enrolled. Clicking "Enroll today" lands on developer.apple.com/enroll/ineligible/account-holder: Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership. So the developer portal believes I have no membership and offers enrollment, while the enrollment flow believes I already am an Account Holder and refuses. App Store Connect still knows my team and displays my legal entity details. The three systems disagree about whether my membership exists. Details Team ID: U28V5P5Q2H Enrolled April 2026 (Developer ID certificate issued 26 Apr 2026) Distribution is Developer ID direct download, not the App Store Signing in with the same Apple Account I enrolled with What I've already tried Signed in to both developer.apple.com and App Store Connect as the Account Holder Checked App Store Connect → Business → Agreements (empty) Navigated directly to the membership and renewal URLs — both redirect to the generic Account dashboard with no renewal option Opened a ticket with Developer Program Support about three weeks ago, no response yet This blocks shipping any new version of my app. Is there a way to break this deadlock from my side, or does it require Apple to repair the account record? If it's the latter, what's the most effective way to escalate an existing ticket?
Replies
1
Boosts
0
Views
384
Activity
2w
Unable to Renew Apple Developer Program Membership – Payment Declined for Over a Month
I am from India and have been trying to renew my Apple Developer Program membership for more than one month. Every payment attempt is declined. I have tried all available payment methods in India, including UPI, Visa, and Net Banking, but none of them work. My membership expired on 27 June 2026, and Apple has provided a 9-day grace period to renew it. I have already contacted Apple Developer Support multiple times by email and through the support portal, but my issue remains unresolved. Phone support is always unavailable in my region. Apple Developer Support Case ID: 102942440968 This developer account is essential for maintaining my published apps, and I am concerned that the grace period will expire before the issue is resolved. I kindly request an Apple Developer Support representative or Apple Staff to review and escalate my case as soon as possible. Any assistance would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
166
Activity
2w
Coupe weeks with Your enrollment is being processed
Hello I've been waiting for +14 days with no action and no contact at the enrollment status at Still see this message : Your enrollment is being processed. Your enrollment ID is 3PG8FGT52H. Is there any required action or do i miss something. and how long should i wait more ?
Replies
0
Boosts
0
Views
68
Activity
2w
Compliance Screening — Locked out of ASC for 30 days with no resolution
I’ve been locked out of App Store Connect since approximately June 18th after submitting my compliance verification (passport, birth city, ownership information). I’m an individual developer with a live app on the App Store. Timeline: • June 18 — Submitted compliance verification through ASC • Multiple calls — Told the issue was escalated to senior management, twice • July 1 — Called again, told it was escalated further • July 8 — Reached out for update, no response • July 13 — Still locked out, nearly 30 days later I have case numbers from every call. I’ve responded to every email Apple has sent me promptly. Every support rep I’ve spoken to says they don’t have the ability to act on it and to wait for an email that never comes. My app is still live on the App Store but I have zero access to App Store Connect no TestFlight, no analytics, no updates, nothing. Has anyone else resolved this and what actually worked? And is there anyone from Apple on this forum who can look into this?
Replies
1
Boosts
0
Views
166
Activity
2w
Organization enrollment stuck after submitting requested verification documents — Enrollment ID 3RQBS82JYP
Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.
Replies
3
Boosts
1
Views
307
Activity
2w
Enrollment stuck across 3 attempts since June — no activation, card never charged (Case ID 102948141803)
My individual Apple Developer Program enrollment has failed to complete across three separate attempts and I'm hoping a staff member can help escalate. I submitted enrollment on 26 June, 3 July, and 20 July 2026. Each time I received an Order Acknowledgement email promising processing within 2 business days, but on every attempt the enrollment never activated and my card was never charged. I've had no follow-up emails and no request for identity documents at any point. I've now filed a support case (Case ID: 102948141803) and would like to avoid submitting a fourth attempt in case it creates further conflicting pending orders. Could a staff member please review the pending enrollment orders on my account, consolidate them, and escalate to the enrollment team for manual review and activation? Happy to provide any verification needed. Thank you.
Replies
1
Boosts
0
Views
171
Activity
2w
Migration from individual to organisation account - 2 months pending
Hi I enrolled in the Apple Developer program 2 months ago and immediately upon enrolling, I requested a migration from an individual to an organisation membership. This processed has significantly delayed the publication of my apps. I have received 2 case numbers with the latest being case ID 102933236128. I have received emails stating that I have a developer support team member who is assisting me but I have to wait for days on end to receive feedback to my emails and I have yet to receive any feedback to message sent using the Apple Support Messaging Link. May someone please advise on: How to expedite my migration process that still shows as in progress? Any other way I can contact the developer support team member assigned to my case number? Thanks.
Replies
1
Boosts
0
Views
136
Activity
2w
Developer Program Enrollment Stuck
Hi all, My Individual enrollment (Turkey) got stuck after ID verification — instead of payment I got "Please contact us to continue your enrollment." I submitted the contact form days ago but haven't heard back yet. Has anyone gotten unstuck from this? Thanks!
Replies
2
Boosts
0
Views
188
Activity
2w
Apple Developer Program enrollment stuck on Pending after payment for too many day alreadys
Hi everyone, I completed the €99 payment for my Apple Developer Program enrollment six days ago, but the status is still Pending, even though Apple says processing may take up to 48 hours. The money has been debited, and I received the receipt, but my account has not been activated. I also opened a support case and received no reply. Today, I requested a callback through the "Get more help" form. Apple called me, but after I answered, I was left waiting for more than four hours without ever being connected to a support representative. This delay and lack of support are extremely frustrating and unacceptable for a paid service. How do I get this resolved?
Replies
1
Boosts
0
Views
175
Activity
2w
Someone Please Review my Account - Apple Developer Program Pending
Hi .. hope everyone is good. I applied for the Apple Developer Program, first I sent my ID card, got approved and they asked me to continue the enrollment, I continued, added my card, paid, everything is good so far, my status now is "Pending" I've been waiting for almost +10 days, and I really need to finish my app, by adding "Sign in with Apple", "Apple Pay", and Submit my app, I have so much work to do, Please just someone Review my Account. I got no replay in my case from support: Case ID: 102942619562 I'd really appreciate any advice. Thank you!
Replies
3
Boosts
0
Views
280
Activity
2w
Company Developer Enrollment Error: "Already registered with another Apple ID" (D-U-N-S Number Locked?)
Hey everyone, running into a frustrating loop with Apple Account enrollment and hoping someone has a workaround.Last year, we applied for an organization account and got an Enrollment ID. We didn't finish the process. Now, a year later, I am trying to complete it. I am logged into the exact same Apple Account email we used last year.When I try to submit the organization form, it throws a hard error saying our company is already registered with another Apple ID. It seems our D-U-N-S number is locked to last year's "pending" state, but because a year passed, the system is viewing our current attempt as a duplicate instead of a continuation.I've sent an email to developer support, but has anyone dealt with this exact error before? Is there a way to force the dashboard to show the old pending enrollment instead of the "Enroll Now" screen? Any advice on how to get Apple to quickly unlock a stuck D-U-N-S number would be amazing. Thanks!
Replies
2
Boosts
0
Views
200
Activity
2w
Apple Developer Program enrollment stuck at "being processed" for over a month, no email updates
I submitted my Apple Developer Program enrollment application for my organization about a month ago. The account page still shows "Your enrollment is being processed" with no change in status since then. I have not received any email regarding the status — no approval, rejection, or request for additional information. I checked spam/junk folders as well, nothing found there. I tried using the "Contact Us" form on developer.apple.com/support under Membership and Account > Program Enrollment, but I get this error when submitting: "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support." I also tried "Request a Call" but haven't been able to connect with anyone, and general Apple Support says they cannot help with developer enrollment issues. Has anyone else faced a similar situation? How were you able to get an update or resolve it? Any guidance on the right way to reach Developer Program Support when the contact form itself is blocked would be really helpful. Thanks in advance.
Replies
1
Boosts
0
Views
169
Activity
2w
Apple Developer Program enrollment withdrawn incorrectly – Apple says our organization already has a membership, but we have confirmed it does not
Hello, We are facing a critical issue with Apple Developer Program enrollment and would appreciate any guidance from developers who may have experienced something similar. Our organization is newly established. We obtained a new D-U-N-S Number specifically for enrolling in the Apple Developer Program. However, every time we attempt to enroll as an organization, Apple immediately withdraws the enrollment with the following message: "We've withdrawn this enrollment because [our organization] is already a member of the Apple Developer Program. Companies may hold only one membership in the Apple Developer Program. To be added to your development team, please contact the Account Holder for your company's existing membership. If you don't know who the Account Holder is contact us." The problem is that we have thoroughly verified internally: No Apple ID within our organization is enrolled in the Apple Developer Program. Our D-U-N-S Number has never been used by our organization for Apple Developer Program enrollment. We have thoroughly verified this across our organization, and there is no existing Apple Developer Program membership associated with our company. We contacted Apple Developer Support and explained the situation in detail, including confirming that we have no existing membership. The response we received was: "If you don't know who the Account Holder is, please provide your contact information. I'll forward it to the Account Holder at your request. Note that we can't guarantee a response from the current Account Holder." The issue is that we do not know who this supposed Account Holder is because, to the best of our knowledge, no such account exists within our organization. Since then: We have submitted multiple support requests. We have replied to the support emails with additional information. We have tried contacting Developer Support by phone. We have not received any further response for the past 6 days. This issue is blocking our business because we cannot publish our iOS application until the enrollment problem is resolved. Has anyone experienced a similar situation where Apple incorrectly reported that an organization already had an Apple Developer Program membership? If so: How was the issue resolved? Was there a specific team within Apple that handled it? Is there any escalation path beyond the standard Developer Support process? Any advice or shared experience would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
207
Activity
2w
Paid a Week Ago, Still No Access
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has been nearly a week since the payment settled at my bank, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but only received a canned response that only confirmed the advisor didn't actually read my ticket, and walked me through the purchase process. I've already paid. I'm already enrolled. I just have no access to my account. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community or any Apple Support Advisors that may be seeing this. Thank you.
Replies
1
Boosts
0
Views
252
Activity
2w
Enrollment stuck in "Pending" after payment (July 1) and confirmed documents (July 3) — no update
Hello Apple Developer Support and moderators, My individual enrollment has been stuck in "Pending" despite completed payment and confirmed documents. I would greatly appreciate a manual review by the Enrollment team, or at least an ETA. Timeline: July 1, 2026 — Paid the $99 membership fee. Invoice: MC83638630. Payment confirmed and charged. July 3, 2026 — Received email "We received your documents" from Apple Developer Relations, stating I would be followed up with "within two business days." July 8 — It has now been three business days past that promise with no response. I also replied to my support case (102931827245) on July 8, but have not heard back. What I have already checked: Spam / Junk / Promotions folders — clean Apple ID primary email verified and matches the receipt Two-factor authentication enabled Signed out and back in to developer.apple.com — still "Pending" I have NOT clicked "complete your purchase" again to avoid a duplicate charge, since the first payment was already processed. Enrollment case: 102931827245 Invoice: MC83638630 The payment, documents, and enrollment status appear disconnected in the system. Could the Enrollment team please take a look and help finalize the activation? I'm happy to provide any additional verification needed. Thank you.
Replies
1
Boosts
0
Views
157
Activity
2w
Apple Developer Program payment not completing — no charge on card
Hello Apple Developer Support, I'm trying to complete my Apple Developer Program enrollment and the payment step is not finalizing, even after multiple attempts. Details: Membership type: Apple Developer Program — US$99 / 1 year I have attempted payment more than once (first attempt around June 29, 2026, and again since), but no charge has ever appeared on my card statement The enrollment page still shows the "Proceed to Payment" button as if payment was never completed I already opened a support case — no response received to date I'd appreciate help understanding why the payment isn't finalizing on your end, and getting my enrollment completed. I have a completed app ready and this is the only thing blocking me from publishing on the App Store. Thank you.
Replies
1
Boosts
0
Views
260
Activity
2w
Developer Program purchase stuck in Pending — payment authorized but never charged (5 attempts)
I cannot complete my Apple Developer Program membership purchase. I have attempted the US$99 purchase five times since 17 July 2026. Each attempt behaves identically: I receive the Order Acknowledgement email stating the order will be processed within 2 business days, but the payment is never actually charged — no funds are ever debited from my card — and the enrollment status remains "Pending" indefinitely. No error message, no decline notice. This looks like the authorization succeeds while the capture never completes, after which the order sits in Pending forever instead of failing cleanly so I could retry with a different method. Entity type: Individual Apple Account region: Kazakhstan Support case opened today: 20000121077930 (no reply yet) Two questions for anyone who has been through this: Did a stuck Pending order have to be cancelled by Apple before a new payment attempt could succeed? For accounts where card payments never capture, did paying from Apple Account balance (gift card) work instead?
Replies
0
Boosts
0
Views
88
Activity
2w