Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Your enrollment could not be completed. Please help to review my case.
I am very disappointed and got no help/solution from Apple development team after many rounds of email communication and calls. Two months ago, I went through the process in apple developer website and purchased a developer account and received order acknowledging email from apple team, it said it will take 2 working days for process, however, there is no news after half a month, so I send email for enquires, and about two weeks later, I received the support reply that I should try to apply the account through "developer app" and I follow his guide to continue the workflow, however, I cannot submit my ID through the APP and prompted "error". Few days later, the developer web prompts "Your enrollment could not be completed" Then I sent several emails to developer support and got no response, finally, I call the developer support several times that they cannot explain the reason why my application is getting stuck somewhere and cannot provide the solution/alternatives. I hope someone here or apple developer team can review my case and provide the guide for me to proceed the account application. Thanks a lot My case ID: 102855764543
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Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
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Help: Nowhere to Re-Enroll Apple Developer Account
Dear Apple Community, I have the below notification to re-enroll for Apple Developer account, but there is not button in any of these areas. I am looking for urgent help. Apple have not responded to my email requests. I am desperate for assistance. "Your Apple Developer Program membership has expired. Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Business section of App Store Connect." Please help. Best wishes and many thanks.
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Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
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Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
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Can't register Apple Developer Account - stuck for 2.5 months
I set up a single-member LLC through Firstbase.io. My colleague obtained a DUNS number using the Certificate of Incorporation and EIN Verification Letter provided by Firstbase. Once we had the DUNS, I applied for an Apple Developer Account (Enrollment ID: 54AML988C5). I used my personal MacBook that I've had for years, but had to create a new Apple ID since I already have a personal Apple developer account that's been active for 8+ years. Documents I submitted with the enrollment: My passport EIN Verification Letter (with my name on it) Certificate of Incorporation A month later I received a rejection: "We're unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device." Support doesn't respond to messages. The "Request a call" button on developer.apple.com/support literally does nothing — clicking it has no effect. I contacted D&B to make sure our company data was correct. They confirmed everything was fine, and at my request they updated the company profile so that my name now explicitly appears as Key Principal on the D&B website. Reached out to Apple support again — still no response. I then created a second Apple ID on our corporate domain (developer@mydomain_com) and submitted another enrollment (Enrollment ID: H9V8P25F67). Got the exact same rejection with the exact same wording. And once again — no response from support. What's especially surprising is that reaching out to Apple support from my personal developer account - which is active and in good standing - about this situation doesn't lead anywhere either. They simply don't respond. Has anyone dealt with this? What can actually be done here?
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Apple Developer Account Shows “Closed” Status but App is Ready for Distribution – Unable to Access App Store Connect
Hi, I can sign in to my Apple ID, but my Apple Developer account shows a “closed” status and I’m unable to access App Store Connect features. My app is currently showing “Ready for Distribution,” so the account appears active, but developer access is restricted. I’ve already contacted Apple Developer Support and am waiting for their response. Also, I temporarily can’t access my primary email due to a verification issue, so I’ve provided an alternate contact email and phone number in my support request. Has anyone experienced a similar situation or knows possible reasons for a “closed” developer status while the app remains approved? Thanks.
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
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I have a problem activating the membership
: "Hello, my Apple Developer Program enrollment status has been 'Pending' for over 10 days now, even after successful payment. I have sent multiple emails to support but have not received a response. Can anyone please advise on how to resolve this issue?"
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Your enrollment could not be completed. Please help to review my case.
I am very disappointed and got no help/solution from Apple development team after many rounds of email communication and calls. Two months ago, I went through the process in apple developer website and purchased a developer account and received order acknowledging email from apple team, it said it will take 2 working days for process, however, there is no news after half a month, so I send email for enquires, and about two weeks later, I received the support reply that I should try to apply the account through "developer app" and I follow his guide to continue the workflow, however, I cannot submit my ID through the APP and prompted "error". Few days later, the developer web prompts "Your enrollment could not be completed" Then I sent several emails to developer support and got no response, finally, I call the developer support several times that they cannot explain the reason why my application is getting stuck somewhere and cannot provide the solution/alternatives. I hope someone here or apple developer team can review my case and provide the guide for me to proceed the account application. Thanks a lot My case ID: 102855764543
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1
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0
Views
54
Activity
5d
Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
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0
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22
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Apple Developer Programの表示不具合
Apple Developer Programログイン後の画面に何も表示されない。キャッシュクリアやプライバシー保護を弱めるなど対策を講じるも変わりなし。Windowsでは問題ないがないため、IDパスワードの問題ではない。
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Why can not register my Developer
Dear experts, I have been unable to register for a Developer Account. Could you please check if there is any problem with my account? I need support from Apple.
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5
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366
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Slow Help from Apple
Dear Apple Community, Has anyone else not received feedback From Apple Developer Program Support I have submitted all the required information, within an hour, followed up with emails, but no response. Please tell me what helped you. Ticket: 102878927032
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YOU WILL NOT PROCESS MY ORDER FOR THE APPLE DEVELOPER PROGRAM
I made a request for purchase for apple developer program and i wait 8 days and get nothing. where is my apple developer program? I wrote that you need 2 business days for it. but i wait EIGHT DAYS. Solve this problem
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Two months to get enrolled
Enrollment still pending after a month and half and takes a week for support to reply to a message. Is that the norm?
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0
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1
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66
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Help: Nowhere to Re-Enroll Apple Developer Account
Dear Apple Community, I have the below notification to re-enroll for Apple Developer account, but there is not button in any of these areas. I am looking for urgent help. Apple have not responded to my email requests. I am desperate for assistance. "Your Apple Developer Program membership has expired. Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Business section of App Store Connect." Please help. Best wishes and many thanks.
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4
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180
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1w
Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
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31
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Developer team invite form not opening
I received a developer team invite. When I click on the link to accept the invite, a new page opens. There is a proccessing spinner on the page, but it does not go any farther. I have left if run for quite some time, but it just keeps spinning. I am on a mac book pro Thanks
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3
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212
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Not being able to access the ‘ Certificates, Identifiers & Profiles ‘ page
Hello! I am a developer that needs to access the app IDs of some apps but I am locked out of the ‘Certificates, Identifiers & Profiles’ page with an error that says I am not enrolled in the apple developer program even tho I am enrolled. Any help would be appreciated!
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1
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40
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Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
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1
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42
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Can't register Apple Developer Account - stuck for 2.5 months
I set up a single-member LLC through Firstbase.io. My colleague obtained a DUNS number using the Certificate of Incorporation and EIN Verification Letter provided by Firstbase. Once we had the DUNS, I applied for an Apple Developer Account (Enrollment ID: 54AML988C5). I used my personal MacBook that I've had for years, but had to create a new Apple ID since I already have a personal Apple developer account that's been active for 8+ years. Documents I submitted with the enrollment: My passport EIN Verification Letter (with my name on it) Certificate of Incorporation A month later I received a rejection: "We're unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device." Support doesn't respond to messages. The "Request a call" button on developer.apple.com/support literally does nothing — clicking it has no effect. I contacted D&B to make sure our company data was correct. They confirmed everything was fine, and at my request they updated the company profile so that my name now explicitly appears as Key Principal on the D&B website. Reached out to Apple support again — still no response. I then created a second Apple ID on our corporate domain (developer@mydomain_com) and submitted another enrollment (Enrollment ID: H9V8P25F67). Got the exact same rejection with the exact same wording. And once again — no response from support. What's especially surprising is that reaching out to Apple support from my personal developer account - which is active and in good standing - about this situation doesn't lead anywhere either. They simply don't respond. Has anyone dealt with this? What can actually be done here?
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Apple Developer Account Shows “Closed” Status but App is Ready for Distribution – Unable to Access App Store Connect
Hi, I can sign in to my Apple ID, but my Apple Developer account shows a “closed” status and I’m unable to access App Store Connect features. My app is currently showing “Ready for Distribution,” so the account appears active, but developer access is restricted. I’ve already contacted Apple Developer Support and am waiting for their response. Also, I temporarily can’t access my primary email due to a verification issue, so I’ve provided an alternate contact email and phone number in my support request. Has anyone experienced a similar situation or knows possible reasons for a “closed” developer status while the app remains approved? Thanks.
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3
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0
Views
162
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1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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1
Boosts
0
Views
75
Activity
1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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1
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67
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Dont have renew button to renew my Apple Developer Program
Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?
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8
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Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
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41
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Apple developer enrolment pending 7 days now
I paid 99$ the fee for apple developer and still get the message Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. And pending in the profile menu !
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