Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
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95
Oct ’25
PKPASS is updated but the client but push is not showing on the device
Good day) I am developing an application for generating PKPASS in Java. PKPASS itself is generated and installed on the device and updated. But I encountered a problem. When sending information about the update to the APNs service, PKPASS is updated, but the push notification is not shown on the device. On the device, all tooltypes are set to receive the update. As well as the basic settings: We go to the APNs service using = JWT token. "apns-push-type"= "alert" "apns-topic" = PassTypeIdentifier payload = {} I would also like to add that we send push notifications to the production environment. P. S. Six months ago, push notifications came
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0
120
Aug ’25
Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
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0
127
Sep ’25
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
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3.6k
Oct ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
0
0
157
Jun ’25
How can I change my country on the developer account?
I enrolled years ago and abandoned my app project. I'm trying again now to port a web app I already created but I no longer live in the U.S. Like many countries in the global south, Costa Rica does not have physical addresses. My ID here does not have an address on it. We don't have postal services, not like in western countries. Our bank statements don't have addresses on them: because we don't have addresses. My utility bill is in my wife's name and so is my phone and internet. Yet I'm being asked to provide these details I cannot provide. I cannot pay for a developer subscription otherwise because my card is from a bank here, not the U.S. I also need my developer account to be FROM here so that any business org I create is also FROM here. What can I do? They're asking me for: A photocopy of your valid (not expired) government-issued identification showing the new address • A recent change-of-address document filed with your local postal service • A document from your local registration office showing the new address • A recent utility bill, bank statement, or a letter from a government agency that shows your name and new address
0
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79
Aug ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
1
0
187
Jun ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
0
0
266
Aug ’25
Bug Issue
find bug in Dynamic Island shows calling even after the call Was disconnected
Replies
0
Boosts
0
Views
139
Activity
Jul ’25
Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
Replies
0
Boosts
0
Views
95
Activity
Oct ’25
When do I get my license?
I bought the apple dev license almost 24 hours ago and still dont have it. How long does this take?
Replies
0
Boosts
0
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146
Activity
Jul ’25
developers account
I recently bought my developers account, it has been 6 days and still isn't activated, And I repeated the request twice now The account is Kuwaiti,Waiting for reply.thanks
Replies
2
Boosts
0
Views
579
Activity
Apr ’26
PKPASS is updated but the client but push is not showing on the device
Good day) I am developing an application for generating PKPASS in Java. PKPASS itself is generated and installed on the device and updated. But I encountered a problem. When sending information about the update to the APNs service, PKPASS is updated, but the push notification is not shown on the device. On the device, all tooltypes are set to receive the update. As well as the basic settings: We go to the APNs service using = JWT token. "apns-push-type"= "alert" "apns-topic" = PassTypeIdentifier payload = {} I would also like to add that we send push notifications to the production environment. P. S. Six months ago, push notifications came
Replies
0
Boosts
0
Views
120
Activity
Aug ’25
Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
Replies
0
Boosts
0
Views
127
Activity
Sep ’25
Admin role can't edit some certificate created
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
Replies
1
Boosts
0
Views
111
Activity
May ’25
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
Replies
5
Boosts
0
Views
3.6k
Activity
Oct ’25
Payment method
I am trying to make payment of $99 towards purchase of developer account through credit card but the transaction was not processed. Kindly provide the alternate payment options.
Replies
1
Boosts
0
Views
437
Activity
Oct ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
Replies
0
Boosts
0
Views
157
Activity
Jun ’25
How can I change my country on the developer account?
I enrolled years ago and abandoned my app project. I'm trying again now to port a web app I already created but I no longer live in the U.S. Like many countries in the global south, Costa Rica does not have physical addresses. My ID here does not have an address on it. We don't have postal services, not like in western countries. Our bank statements don't have addresses on them: because we don't have addresses. My utility bill is in my wife's name and so is my phone and internet. Yet I'm being asked to provide these details I cannot provide. I cannot pay for a developer subscription otherwise because my card is from a bank here, not the U.S. I also need my developer account to be FROM here so that any business org I create is also FROM here. What can I do? They're asking me for: A photocopy of your valid (not expired) government-issued identification showing the new address • A recent change-of-address document filed with your local postal service • A document from your local registration office showing the new address • A recent utility bill, bank statement, or a letter from a government agency that shows your name and new address
Replies
0
Boosts
0
Views
79
Activity
Aug ’25
Assistance Needed with Apple Developer Account Payment Issue
Hello Developers, I need your help. I'm trying to pay for my Apple Developer Account, but it's being declined saying 'Your Purchase Could Not Be Completed'. I need to know where the problem is so I can successfully make the payment.
Replies
2
Boosts
0
Views
450
Activity
Mar ’26
Issue with Creating Apple Developer Enterprise Account(Security Code Error: Verification codes can’t be sent to this phone number at this time. Please try again later.)
Hi, I'm experiencing an issue while trying to create an Apple Developer account for my enterprise, as I need it to deploy our app.
Replies
0
Boosts
0
Views
153
Activity
Sep ’25
苹果开发者无法邀请测试员,请问现在是在维护吗
苹果开发者无法邀请测试员,请问现在是在维护吗
Replies
0
Boosts
0
Views
87
Activity
Jun ’25
Unenroll
I have no Apple developer subscription, out of curiosity i logged into Apple Developer and now, I have Beta updates assigned with my iPhone. Can I unenroll from Apple developer program or remove/ disable/ erease/ delete Apple developer account?
Replies
0
Boosts
0
Views
155
Activity
Aug ’25
Your enrollment in the Apple Developer Program could not be completed at this time.
Hi! Any ideas what can I do with this? Support does not provide any information: for one or more reasons, your enrollment couldn't be completed
Replies
1
Boosts
0
Views
81
Activity
Jun ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
Replies
1
Boosts
0
Views
187
Activity
Jun ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
Replies
0
Boosts
0
Views
266
Activity
Aug ’25
About Pocket Tunnel Permissions
When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?
Replies
1
Boosts
0
Views
233
Activity
Oct ’25