Hello Apple Developer Support, I'm requesting help with an organization enrollment that has been stuck on "Your enrollment is being processed" for 21 days. Enrollment details: Enrollment ID: X899L9L2X8 Entity type: Company / Organization Legal entity name: ELEVEN SOLUCOES EM NEGOCIOS E TECNOLOGIA LTDA Region: Brazil D-U-N-S number: active and on file Apple ID: two-factor authentication enabled Contact email: business-domain email Timeline: May 25, 2026: Submitted organization enrollment and completed all required steps Since then: status unchanged at "Your enrollment is being processed," with no follow-up email, no document request, and no access to App Store Connect Likely root cause — verification calls silenced as spam: Over the past weeks I received several calls from unknown international numbers that my iPhone automatically silenced as spam. I did not realize at the time that these may have been Apple's organization verification calls. I have now disabled "Silence Unknown Callers" and I am fully available to take a verification call at +55 61 98342-7877, including outside Brazilian business hours if needed. What I've already done: Confirmed the legal name, address, and phone number in my enrollment match my D-U-N-S record exactly Verified 2FA is enabled and that the payment used the same Apple ID Checked spam/junk folders for any verification email — none received Submitted a support request via the contact page Request: Could the Membership & Enrollment team please review enrollment X899L9L2X8 and either re-attempt the verification call now that my phone is reachable, or let me know exactly what is still pending? I'm happy to provide any additional documentation immediately. Thank you very much for your help.

Hello Apple Developer Support, I purchased the Apple Developer Program membership (USD 99) on 17 June and received an acknowledgement email stating that the enrollment would be processed within two business days. However, as of today, 20 June, I have not received any further update, and my account status is still showing as "Pending." In addition, when I log in, I see the following message: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." As the purchase option was still available, I clicked it and completed the purchase process a second time. Could you please advise: Will I be charged twice for the membership? What is the current status of my enrollment? When can I expect the enrollment process to be completed? Is there any issue with my verification, and why is the process taking longer than expected? I am new to the Apple Developer Program and would appreciate your guidance. Thank you for your assistance, and I look forward to your reply. Best regards, Lynn

The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?

Hi everyone, I am stuck in a serious account provisioning/sync loop and need some advice or visibility from Apple moderators. The Issue: I purchased and completed the $99 Apple Developer Program subscription directly through the official Apple Developer app on iOS. The charge is fully processed, and the subscription shows as active under my Apple ID subscriptions and bank account. However, when I log into developer.apple.com with the exact same Apple ID, the portal completely ignores my active membership and redirects me to the "Become a member / Start your enrollment" page. Because the web backend doesn't recognize my active subscription, App Store Connect loads a completely blank/white screen on web browsers, and the App Store Connect iOS app throws Error 2002 (Developer Account Required). What I've tried: Double-checked that I am logged into the exact same email/Apple ID across all platforms. Cleared all browser cache, cookies, and tried Incognito/Private mode on multiple browsers (Safari & Chrome) and different devices. Tried waiting out the 48-hour sync window, but the system is completely disconnected. It seems like a critical backend synchronization bug where the App Store subscription ledger failed to update my developer team portal profile status to Active. Has anyone found a way to trigger the sync manually, or do I have to wait for senior developer relations support to do a manual override? Any help or advice would be greatly appreciated. its been 4 days ago and nothing

Why can't I send a request? Help please

Hi everyone, I’ve been trying to complete my Apple Developer Program enrollment for my company HyperscaleX Labs Private Limited (India) for some time now and I’m completely stuck at the payment step. Every time I attempt to pay the ₹8,700/year subscription fee, I get the error: “Unable to Purchase — This item is currently not available in your country/region.” My enrollment ID is: 5H92LL632C What I have already tried: • Multiple credit cards (Visa and Mastercard) with international transactions enabled • Enrollment via iPhone App Store and Safari on Mac • Clearing cookies and cache • Contacting Apple customer support via phone and chat — they were unable to resolve it • Tried the developer contact form The enrollment ID already exists in Apple’s system, which suggests the issue is not with the enrollment form itself but with the payment processing step specifically. This seems to be a known issue for Indian developers based on threads I’ve seen, but I haven’t found a working resolution yet. Has anyone in India recently faced and resolved this? If any Apple engineers are reading this — could you please look into enrollment ID 5H92LL632C and help us complete the payment or provide an alternative payment method? Happy to provide any additional company verification documents if needed. Thank you.

Hello, I enrolled in the Apple Developer Program as an individual on June 8, 2026. The USD 99 payment was successfully charged to my credit card, and I received an Apple invoice receipt. However, my Apple Developer account is still showing “Pending” and continues to display the “Purchase your membership” / “Complete your purchase” message, as if the payment had not been applied. I have not received a membership confirmation email, any request for additional documents, or any identity verification instructions. I already contacted Apple Developer Support but have not received a response yet. I have not attempted to purchase the membership again because I want to avoid a duplicate charge. Could an Apple representative please advise whether the payment needs to be manually linked to my enrollment, or whether there is any additional verification required? I can provide my Enrollment ID, order details, and invoice information privately through the official support channel if needed. Thank you.

Enrolled and paid on April 19, confirmed via receipt Status still "Pending" as of today Case number 102878889474 open with no resolution Confirmed: correct Apple ID used, 2FA enabled, no pending agreements, no VPN used, legal name matches ID Asking if any Apple staff or fellow developer can advise on escalation

Hi all, I'm hoping someone here has been through this and can offer some insight, because I've run out of visibility through the normal support channel. The situation: I tried to enroll in the Apple Developer Program and got the error "Your enrollment could not be completed at this time." I opened a support case (ref: 102910424858) on June 7. Support told me my trusted device/phone number is already associated with an existing Apple Developer account. I checked my Account Security settings at account.apple.com — all trusted devices and phone numbers belong to me, and I'm not aware of any other developer account linked to my details. I submitted my passport as requested on June 10. On June 12 I was told the case was escalated to senior advisors. It's now June 19 — a full week of silence since the escalation, and nearly two weeks since I opened the case. No update, no timeline, and no indication of whether anything is still needed from my end. My questions: Has anyone resolved the "trusted device already associated with an existing developer account" block? How long did it take, and what actually unblocked it? Is there a way to find out which account my trusted device is supposedly linked to? Support hasn't told me, and I genuinely don't know of another account. Are there any escalation routes beyond replying to the existing case? (e.g., a different contact form, phone support, a feedback channel that actually gets a response.) I understand these reviews take time, but a full week of total silence after escalation — with my development work blocked the whole time — is hard to plan around. Any pointers from people who've hit the same wall would be hugely appreciated. Thanks.

Hi, I really need suggestion on how to get into Apple's Development Payment Department team's attention. I'm using Singaporean contact and address, but currently has to be in Indonesia for quite a while. I registered and put in my creditcard detail, and later got the email from Apple that I need to contact my card provider, which is a frustrating and expensive experience since I have to call roaming, and the line keeps dropping after few mins call. I tried emailing Apple Dev/Payment requesting different payment method, but so far have not received any feedback, and I need to import my flutter into ios apps for closed testing and presenting it early next week. Please, if anyone knows how to I should be able to get them to respond, there will be great. Thank you.

I enrolled in the Apple Developer Program as an individual on June 12, 2026. My card was charged and the payment was settled (captured) on June 13, but developer.apple.com/account still shows "Purchase your membership / Your purchase may take up to 48 hours to process." It has now been 7 days (5 business days). I have already opened a support case (email + callback request) but received no response yet. Could an Apple team member please look into this and manually link the completed payment to my enrollment? I can provide the order/approval details privately through my existing support case. Existing support case: 102917857067 Thank you.

Hello, My app has been stuck in "Waiting for Review" status for 8 days now (since June 11), well beyond the standard 24-48h window. This is a resubmission after addressing all issues from a previous rejection. I have already: Submitted an expedited review request (no response) Sent an email to App Review 3 days ago (no response) Submission ID: cd753837-a630-460f-9459-46881ef599cd Has anyone experienced similar delays recently? Any advice on how to get an update would be appreciated. Thank you.

[102878946356] Apple Developer Support - App Review - 6762326235 Hello, I would like to formally request a refund of my Apple Developer Program membership fee. I purchased the membership specifically to publish my application on the App Store. The application was submitted for review but remained pending for several months without approval or rejection. During this period, I was unable to distribute my application despite maintaining an active paid developer membership. I believe the service I paid for was not delivered within a reasonable timeframe, and I therefore request a full refund of my developer membership fee as a gesture of good faith. I would appreciate an escalation of this request to a supervisor or manager if necessary. Thank you for your consideration.

I'm trying to notarize a macOS app. Every time, I get an error: "Team is not yet configured for notarization". This has been an issue for a few weeks now. I've contacted Developer support (https://developer.apple.com/support/) repeatedly. I've been asked to provide personal information and to upload a government ID. Did everything, nobody got back to me. This is very distressing - we've had this issue in total for almost a month, are about to deploy our app to real customers, and this is completely blocking. Not sure what to do here. Apple is blocking us completely and is not responding.

Hi, I am posting here because my organization enrollment has been stuck since May 26, 2026, across three full cycles with the same outcome each time, and first level support has not been able to resolve it. I am hoping someone with backend access can inspect my account and clear whatever is blocking it. Enrollment ID: 8X76A9G2JF Support Case ID: 102917486425 Entity: Organization enrollment, company based in Brazil. Current status: My documents were reviewed and accepted. I accepted the Program License Agreement. The only remaining step is payment, and that is where it fails. What happens at payment: In the Apple Developer app I cannot proceed. It shows: "Enrollment through the Apple Developer app is not available for this Apple Account." On the web, I fill in the payment details and the process simply returns to pending and never completes. My bank confirmed that the transaction request never reaches them. There is no declined charge, no attempt, nothing arrives. The exact same card works normally for purchases on the Apple Store. This tells me the payment is being blocked on Apple's side before it ever leaves, so it is not a card or bank issue. It looks like a backend block tied to my account or enrollment record. Why I am posting publicly: This is the third time I go through the entire process, waiting around three weeks each cycle, and each time it ends at the same payment block. Resetting and retrying clearly does not fix it, since the result is identical every time. An earlier issue where Apple's identity verification read my name incorrectly ("Makcu" instead of "Marco") was already corrected, so that is not the blocker anymore. What I am asking: Could someone with the right access please inspect my account and enrollment record to find why payment is blocked at the backend, and clear it so I can complete a fresh payment? I am happy to pay as many times as needed once the block is removed, and I can provide any additional information through the existing support case. Thank you.

Can someone explain why my account shows pending while ive paid for the developer program?

I'm integrating apple pay with two payment providers: 2c2p and finix. I setup 2c2p merchant in my own apple account and I got a well-known file from apple developer dashbard. But in finix dashboard I got another well-know file to support apple pay. Now I have two well-known files for one domain url. How to deal with this case?

I tried to enroll, went thru the whole process, but now I'm stuck on "Enrollement not completed - Your enrollment in the Apple Developper pogram could not be completed at this time." I have raised the issue and contacted Developer Support team but there is no email or response. Can you help me resolve this?

Hello, I am writing to follow up on a payment issue that I previously reported. I received a notification indicating there was a problem with my payment method, so I contacted support to update or change it. However, I have not received any response yet. The automatic confirmation I received was: "We’ve received your support request and will get back to you as soon as possible. Your case ID is 20000117544664." In the meantime, I tried using a different credit card, but the system now shows an error indicating that the order is duplicated. Could someone please help me understand how to resolve this issue or advise on the next steps? I would greatly appreciate any assistance. Thank you very much for your time and support. Best regards,

How can I get access on my developer account to have access to the HomePod developer software? I would love to be able to do some testing with my HomePods? Thank you. X-ration point