Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Urgent Issue with Apple Developer Account – Charged Twice but No Access
Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.
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93
2w
False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore
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36
2w
Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
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33
2w
Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows "Purchase your membership." I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
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27
2w
problem Apple Developer Program Apple Developer Program Enrollmentwith
I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!
3
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276
2w
Organization Enrollment Rejected — Non-UK Director of UK Company — No Alternative Path Offered
I'm trying to enroll a UK-registered limited company in the Apple Developer Program. I am the sole director and authorized signatory of the company, but I am not a UK national and do not hold a UK-issued passport or driving licence. Apple support keeps asking for a "government-issued ID from the United Kingdom" and won't accept my valid passport from another country, even though UK company law fully permits non-UK nationals to be sole directors of UK-registered companies. My enrollment ID was withdrawn and I was told to "designate a UK team member" — but I have no UK employees. I am a solo founder. I have offered to provide my passport, Certificate of Incorporation from Companies House, proof of directorship, and notarized copies of anything needed. Support keeps repeating the same response without offering any alternative path. Case: 102823892910 Has anyone solved this situation? Is there an official alternative verification path for non-UK directors of UK-registered organizations? Any help or escalation pointer appreciated.
0
1
71
2w
Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: "Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website." "The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it." Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that we might be missing? Thank you.
0
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71
2w
Developer enrollment stuck
I have opened a developer account couple of month ago, and enrolled successfully. Did the app store connect and put the app for testing. The company decided to change legal entity, and thus, I had to create a new developer account. So, I have enrolled to a new developer account. My enrollment is pending for almost 3 weeks, while I do not understand what is the status. I have tried sending emails to support and also calling support, but no success. What can I do?
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42
2w
Apple Developer enrolment, ID verification issue
Hello, I'm trying to enroll in the Apple Developer Program but I'm running into an ID verification issue. I'm in Canada and my ids are Canadian but I think my apple account still thinks my region is France (I changed back to Canada a few months ago and it shows Canada in Settings) since I had set it to France for when I was there. Also my phone number is still French. On Mac: my Canadian passport and Canadian driver's license are rejected as not valid for my region. On iPhone: the app just tells me to contact support. I've already reached out to Apple Developer Support but I have had no response for a few days. Is there a fix for this? I have already tried uninstalling and reinstalling the developer app.
0
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58
2w
Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
1
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131
2w
Developer account payment issue
Im having trouble paying for my new developer account and it seems its been an ongoing issue for new enrollments. Has anyone else had this issue? If so how did you manage to resolve it? I keep getting "Your payment authorisation failed on card. Please verify your information and try again, or try another payment method." I tried different cards, called my bank, tried on safari, tried on the app and been back and forth with support for a couple of weeks no with no solution. Your advice would be greatly appreciated.
1
1
105
2w
ERROR in Apple Developer Contact Us form
Hello, We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.
1
0
90
2w
Unable to Continue Enrollment – "Complete the following fields: legalContact, lgEmail"
Hello everyone, I am trying to enroll in the Apple Developer Program as an Organization. However, when I click the "Continue" button, I receive the following error message: Complete the following fields: legalContact, lgEmail I have already filled in all the required fields in the form, including company name, address, and website. I have double-checked everything, but the error still appears. Has anyone experienced this issue before? What could be causing this, and how can I fix it? Thank you in advance for your help.
0
0
121
2w
Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
3
0
120
2w
Urgent Issue with Apple Developer Account – Charged Twice but No Access
Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.
Replies
1
Boosts
0
Views
93
Activity
2w
False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore
Replies
0
Boosts
0
Views
36
Activity
2w
Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
Replies
0
Boosts
0
Views
33
Activity
2w
Apple Developer Enrollment
Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.
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1
Boosts
1
Views
208
Activity
2w
Activation delay - more than 48 hours
I purchased my Apple Developer program on March 2nd, and received payment confirmations, but have not yet received a final approval email. It has been more than 48 hours. Please help check the status
Replies
0
Boosts
0
Views
52
Activity
2w
Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows "Purchase your membership." I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
Replies
0
Boosts
0
Views
27
Activity
2w
problem Apple Developer Program Apple Developer Program Enrollmentwith
I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!
Replies
3
Boosts
1
Views
276
Activity
2w
Organization Enrollment Rejected — Non-UK Director of UK Company — No Alternative Path Offered
I'm trying to enroll a UK-registered limited company in the Apple Developer Program. I am the sole director and authorized signatory of the company, but I am not a UK national and do not hold a UK-issued passport or driving licence. Apple support keeps asking for a "government-issued ID from the United Kingdom" and won't accept my valid passport from another country, even though UK company law fully permits non-UK nationals to be sole directors of UK-registered companies. My enrollment ID was withdrawn and I was told to "designate a UK team member" — but I have no UK employees. I am a solo founder. I have offered to provide my passport, Certificate of Incorporation from Companies House, proof of directorship, and notarized copies of anything needed. Support keeps repeating the same response without offering any alternative path. Case: 102823892910 Has anyone solved this situation? Is there an official alternative verification path for non-UK directors of UK-registered organizations? Any help or escalation pointer appreciated.
Replies
0
Boosts
1
Views
71
Activity
2w
Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: "Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website." "The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it." Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that we might be missing? Thank you.
Replies
0
Boosts
0
Views
71
Activity
2w
Developer enrollment stuck
I have opened a developer account couple of month ago, and enrolled successfully. Did the app store connect and put the app for testing. The company decided to change legal entity, and thus, I had to create a new developer account. So, I have enrolled to a new developer account. My enrollment is pending for almost 3 weeks, while I do not understand what is the status. I have tried sending emails to support and also calling support, but no success. What can I do?
Replies
0
Boosts
0
Views
42
Activity
2w
Apple Developer enrolment, ID verification issue
Hello, I'm trying to enroll in the Apple Developer Program but I'm running into an ID verification issue. I'm in Canada and my ids are Canadian but I think my apple account still thinks my region is France (I changed back to Canada a few months ago and it shows Canada in Settings) since I had set it to France for when I was there. Also my phone number is still French. On Mac: my Canadian passport and Canadian driver's license are rejected as not valid for my region. On iPhone: the app just tells me to contact support. I've already reached out to Apple Developer Support but I have had no response for a few days. Is there a fix for this? I have already tried uninstalling and reinstalling the developer app.
Replies
0
Boosts
0
Views
58
Activity
2w
Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
Replies
1
Boosts
0
Views
131
Activity
2w
Developer account payment issue
Im having trouble paying for my new developer account and it seems its been an ongoing issue for new enrollments. Has anyone else had this issue? If so how did you manage to resolve it? I keep getting "Your payment authorisation failed on card. Please verify your information and try again, or try another payment method." I tried different cards, called my bank, tried on safari, tried on the app and been back and forth with support for a couple of weeks no with no solution. Your advice would be greatly appreciated.
Replies
1
Boosts
1
Views
105
Activity
2w
Apple developer membership
Hi, i have applied for a aplle developer membership on 27 feb 2026. Its sai the processing time is 48h. Today is march 3rd. Thats more than 48h. So i am asking has anybody waited this long.
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0
Boosts
0
Views
45
Activity
2w
Apple developer enrollment issue
I want to enroll into the Apple developer program but it keep showing me: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. I am from iraq I contacted the support but they did not give me any solution
Replies
0
Boosts
0
Views
51
Activity
2w
ERROR in Apple Developer Contact Us form
Hello, We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.
Replies
1
Boosts
0
Views
90
Activity
2w
Error code 500 when requesting a System Extension or DriverKit Entitlement
Hello all, I am trying to submit a request for endpoint security entitlement. I keep getting this error for weeks: This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500
Replies
9
Boosts
3
Views
249
Activity
2w
Registry Apple developments
İ will pay but i wait a lot of time ((
Replies
0
Boosts
0
Views
73
Activity
2w
Unable to Continue Enrollment – "Complete the following fields: legalContact, lgEmail"
Hello everyone, I am trying to enroll in the Apple Developer Program as an Organization. However, when I click the "Continue" button, I receive the following error message: Complete the following fields: legalContact, lgEmail I have already filled in all the required fields in the form, including company name, address, and website. I have double-checked everything, but the error still appears. Has anyone experienced this issue before? What could be causing this, and how can I fix it? Thank you in advance for your help.
Replies
0
Boosts
0
Views
121
Activity
2w
Enrollment status stuck
I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...
Replies
3
Boosts
0
Views
120
Activity
2w