Paid 7 days ago, no access to development program. meanwhile two tickets without getting an answer

Hello, We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.

Navigating to the Contact Us website (https://developer.apple.com/contact/) results in an "Error:" showing at the top of the page. I cannot select options for starting a new issue or accessing recent ones - and sometimes nothing shows up on the page at all (attached screenshot). I've been trying to get in to request an expedited review since Thursday afternoon. I checked the System Status page and there are no reported issues. I am using Microsoft Edge and also logged in via Safari - still wasn't able to access the Contact Us issues.

I have paid for the enrollment membership program 7 days ago. Yet I always see the message saying "Complete your purchase to continue the enrollment". Do I have to wait more ? Should I try paying a second time ? Will the end of my membership be extended by that waiting period ? Despite two support requests, I am still left waiting without knowing if I have to do something or not. I feel like this is really unprofessional from a multi-billion dollars company...

Hi, where can i find my invoice for the subscription I pay yearly to apple?

I recently purchased the Apple Developer Program — 1 Year Membership, and the payment has been successfully processed. However, even after the purchase, I am still being prompted to renew my membership and cannot access any of the developer services that should be available with an active membership. It is very frustrating to pay for a membership and then be told to renew it again without being able to use the services I paid for. The membership status does not seem to reflect the completed purchase at all. Has anyone else experienced this issue? Why does Apple charge for a membership and then continue to block access while asking for renewal? I would appreciate any guidance on how to resolve this, or if an Apple representative could look into my account. Thank you.

I tried to enroll for the Apple Developer Membership but keep failing at the payment authorization. Used different cards (7 of them) that was setup on my Apple Pay which I have been using them for daily expenses. So no issue on those cards. Anyone experiencing the same issue as me and how did you resolve it?

On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.

Hi, I hope it's ok to post this here as I'm on a bit of a time-crunch to have this sorted and looking to get this issue resolved. I just renewed my Apple Developer Program membership (annual subscription) and received my order confirmation (Order #W1411330632, placed February 28, 2026) for $1,749.00 MXN. However, my membership status still hasn't updated to active. Is this normal (a waiting period for a renewal). If not, could someone help guide me in the direction of whom to reach out to for support? Thank you for your help. Regards, Joe

Title: Apple Developer Program membership still not active after payment (3 weeks) Hello, I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued. However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission. I have already contacted Apple Developer Support but have not received a response yet. Has anyone experienced a similar delay or know what else I should check? Details: Purchase date: 06.02.2026 Invoice Number: MC49961752 Apple Order Number: AET2317962 Any guidance would be appreciated. Thank you.

I have purchased enrollment to the Apple developer program to upload apps yet my application has been sitting in pending for a week now. I've seen multiple other threads talking about how they are dealing with the same issue and I am wondering if anybody has found any resolve to this.

Hi everyone, I enrolled in the Apple Developer Program on February 1, 2026. I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification. I received confirmation that my documents were received, but my membership is still pending. It has now been over three weeks with no activation or clear update. I have contacted support multiple times and even called, but I am still waiting. Has anyone experienced a similar delay recently? Is this normal for identity verification in certain regions? Any advice would be appreciated. Thank you.

Hello everyone, I paid for my 1-year developer subscription, but after 48 hours it still seems to be in pending status. Also, the account page seems to think that I have not paid the subscription fee as it claims I need to pay it to continue enrollment. Is anyone else dealing with the same issue? My order number: W1559498493

ive been stuck pending for 2 days , took my money and then nothing , cmon sort this out , I’ve messaged yet replies

I accidentally paid twice for Apple Developer Membership, can you refund me? I also want to know what is the status of my first enrollment, 3 days passed since I enrolled.

Issue: I have completed Apple Developer Program three separate times and paid twice: Feb 17, 2026 Feb 20, 2026 Feb 27, 2026 Case IDs: 102826219361 102831748980 I received an Order Acknowledgement email each time stating processing within 2 business days. However: My account still shows “Complete your purchase” My membership has not been activated I have received no follow-up or activation email Multiple support emails received no response. This appears to be a backend enrollment fulfillment failure or a failure on apple supports part, not a payment failure. I need this escalated to the Developer Program Enrollment team for manual review and activation. This is blocking my app development, and frankly the lack of communication is unacceptable for a company like Apple.

Hi, I’m enrolling as an Individual in the Apple Developer Program and my enrollment is stuck on “Program Enrollment”. Apple Support Case ID: 102825406888. Apple Support asked me to submit my national ID, which I already did, but my account is still not activated and I haven’t received any update (it’s now been several days). Is there any recommended next step to get this escalated to the Developer Program Enrollment team or to confirm the current status (Approved/Pending/Rejected)?

Based on recent events - with proof available in the review section - it’s clear that Apple has completely halted the release of new apps to the store for about a month. There are hundreds of threads on this topic, and Reddit is blowing up over it. Would it be possible for us to get a refund for the paid developer accounts? That would be very fair, as we haven’t been receiving the service for over a month now.

I have an developer account and I want to delete it. How do I do that?

我的开发者账号于2026年2月21日被终止（2025年12月27号注册）。我是一名独立新开发者。我的应用（oursforex，一款汇率工具）从未发布——当时还在审核阶段（持续40多天未审核）。我没有其他苹果开发者账号，之前也从未被终止过。终止邮件中提到，根据第3.2(f)条规定，存在“有记录的欺诈行为迹象”，但没有提供具体细节。我没有操纵评论、使用虚假账号或参与任何欺诈活动。我真的不知道是什么原因导致账号被终止。我已通过developer.apple.com/contact提交申诉，至今无人回应，但至今没有收到回复。请问有人知道要怎么处理吗？解决这个问题， 案例编号102797875997