Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
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Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
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Apple Developer Account deletion
I need help deleting my developer account. Whenever I try to contact developer support I receive the following error: Application error: a client-side exception has occurred while loading developer.apple.com I think I am receiving this error as I cannot update my country or phone number. My one and only phone number is already associated with my personal apple account. Apple developer support, please contact me. All I want to do is delete the developer account.
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Apple developer enrollment
Hello, I am experiencing a critical billing loop during Apple Developer Program enrollment that prevents me from completing my purchase. The Issue: My Apple ID is correctly set to Kosovo, but when I attempt to complete the enrollment payment on the web (as directed by the Apple Developer App), the system redirects me to the United States storefront (/shop/checkout). The Blocker: Because I am being forced into the US storefront, the "Country/Region" field is greyed out and hard-locked to "United States." Since I am located in Kosovo, I cannot provide a US billing address or zip code, making it impossible to submit the form. Details: Region: Kosovo Case ID: 102874272593 (Two support requests sent with no resolution) Platform: Both Safari and Chrome (Incognito doesn't fix the redirect) I have already spoken to general AppleCare support, but they were unable to assist with Developer-specific billing overrides. I need an Enrollment Specialist to provide a Direct Payment Link or a Global Credit Card Form that bypasses the localized storefront redirect. Thank you.
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注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 gmail 和163邮箱注册在十几年前注册,并一直使用到今天(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,一直没有告诉我具体的解决方式,就说我的账号信息在中国大陆由第三方去验证他们没有办法核查具体出了什么原因。 我因为急着上架APP所以用我父亲的身份证去注册了新的苹果账号并成功发布App,但是有些情况会导致麻烦,所以我还是想注册自己的苹果开发者账户。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
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Developer Program enrollment inactive after mobile purchase — no support response since April 21
Hi all, I enrolled in the Apple Developer Program through the Developer App on iPhone. The payment was processed successfully and I received the purchase confirmation, but my membership has never become active. Has anyone else experienced this after enrolling via the Developer App on mobile? Did it eventually resolve on its own, or did contacting support (phone, not email) help? Any guidance would be appreciated — I'm blocked from publishing. Thanks.
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Developer account pending for four months?
Is this normal? Previously I was able to get new developer accounts in a matter of days, weeks at worst. Now I submitted on January 7 and it says I'm still pending. What are we doing here? "Your enrollment is being processed. Your enrollment ID is 59BWLHW9J8." Was helping my daughter with an app for a school project, now she's at risk of failing b/c no one at Apple will pick up the phone. This sucks, I am so bummed and honestly feel like a shitty parent, and can't get Apple to pick up the phone to just process a routine application.
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Paid for Apple Developer Program, but enrollment is still not active
I paid for the Apple Developer Program last Friday, and the money was already taken from my bank account. I also received the invoice. However, my enrollment is still not active, and the website still shows “Enroll Now.” It says it should take up to two business days, but I still have no update. I also contacted Apple Support by email and by phone, but so far I have not received any answer. For reference: • Invoice number: UA31516475 • Web order number: W1433496750 • Support case ID: 102873921939 Has anyone had the same issue, and what should I do next?
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Payment for Developer Program completed but account inactive - Case ID: 102868232846
Hi everyone I’m looking for some help regarding my enrollment. I paid for the Apple Developer Program on April 10th and the funds were fully deducted from my bank account on April 13th. However, my account status has not updated and still shows "Enroll Now" or "Enrollment in progress." I have already contacted support multiple times, but my case hasn't been resolved yet. Case ID: 102868232846 Does anyone know how to speed this up, or can a moderator please look into this? It has been over 10 days and I urgently need to start working on my app distribution. Thanks!
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Payment Taken, No Response for 23 Days – What Is Going On with My Apple Developer Enrollment?
Hello, I’m posting here as a last resort because this situation is becoming extremely concerning. I applied for the Apple Developer Program on April 1st, and the $99 payment was successfully charged immediately. I was told I would receive a response within 2 business days. It has now been 23 days, and I have received absolutely no communication from Apple—no confirmation, no update, nothing. I have already: Sent multiple emails to Apple Developer Support Waited far beyond the promised timeframe But there has been complete silence. To make things worse, I am located in a country where phone support is not available, so I have no way to escalate this directly. At this point, I’m struggling to understand what’s happening: Apple has taken my payment My developer account is still not active There is no response from support This feels extremely unprofessional and honestly raises serious concerns about how this process is being handled. If there is an issue with my enrollment, why has there been no communication at all? And if not, why is my payment being held without any progress? I would really appreciate if someone from Apple could look into this urgently or advise on what steps I can take next. Right now, I feel completely scammed with no visibility into what’s going on.
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Enrollment Pending for 9 Business Days-Request for Update!
Hello, My Enrollment ID: QMVVD74WMY I submitted application 9 business days ago. However, the status remains ‘Pending’ ‘Your enrollment is being processed’ and I have not received any further instructions or payment link. This delay is significantly impacting our project timeline and business launch in Europe. I have tried to contact support via phone and emails without success. Could Apple Developer Enrollment Team escalate this case for me right now please?
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Individual Apple Developer Enrollment Still Pending After Payment
I enrolled in the individual Apple Developer Program last Thursday and completed the payment, but my enrollment status is still showing as “pending.” To avoid any verification issues, I have already updated my Apple ID name to match my passport exactly. It has now been several days without any update or progress. I’m concerned that something may be blocking the verification process. Could someone please help check my enrollment status or advise on what I should do next? I would greatly appreciate any assistance, as the delay is affecting my ability to proceed with development. Thank you in advance.
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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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2
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165
Activity
2w
Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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1
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43
Activity
2w
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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69
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2w
Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
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0
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0
Views
64
Activity
2w
Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
Replies
0
Boosts
0
Views
231
Activity
2w
Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
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0
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1
Views
135
Activity
2w
Apple Developer Account deletion
I need help deleting my developer account. Whenever I try to contact developer support I receive the following error: Application error: a client-side exception has occurred while loading developer.apple.com I think I am receiving this error as I cannot update my country or phone number. My one and only phone number is already associated with my personal apple account. Apple developer support, please contact me. All I want to do is delete the developer account.
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0
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74
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2w
problem with apple developer enrollment
Hey team. I can't enroll my account. I don't have any responses and details about it. please help me finish enrollment, pay money and start to build my app.
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75
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2w
Apple Developer Program enrollment
My Apple Developer Program enrollment has been pending for 2 weeks. I've submitted my documents over a week ago, but have still not received any update! Please address this as soon as possible. Order Number: W1611570250
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2
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214
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2w
Apple developer enrollment
Hello, I am experiencing a critical billing loop during Apple Developer Program enrollment that prevents me from completing my purchase. The Issue: My Apple ID is correctly set to Kosovo, but when I attempt to complete the enrollment payment on the web (as directed by the Apple Developer App), the system redirects me to the United States storefront (/shop/checkout). The Blocker: Because I am being forced into the US storefront, the "Country/Region" field is greyed out and hard-locked to "United States." Since I am located in Kosovo, I cannot provide a US billing address or zip code, making it impossible to submit the form. Details: Region: Kosovo Case ID: 102874272593 (Two support requests sent with no resolution) Platform: Both Safari and Chrome (Incognito doesn't fix the redirect) I have already spoken to general AppleCare support, but they were unable to assist with Developer-specific billing overrides. I need an Enrollment Specialist to provide a Direct Payment Link or a Global Credit Card Form that bypasses the localized storefront redirect. Thank you.
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0
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0
Views
74
Activity
2w
注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 gmail 和163邮箱注册在十几年前注册,并一直使用到今天(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,一直没有告诉我具体的解决方式,就说我的账号信息在中国大陆由第三方去验证他们没有办法核查具体出了什么原因。 我因为急着上架APP所以用我父亲的身份证去注册了新的苹果账号并成功发布App,但是有些情况会导致麻烦,所以我还是想注册自己的苹果开发者账户。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
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1
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186
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2w
Apple Developer Program enrollment
My Apple Developer Program enrollment. It has been pending for 3 weeks. I already submitted my identity documents twice. The last one was on April 15th, but I haven't received any update. Case ID: 102857837099 and 102863699831 Is there anything else I need to provide? Has anyone else encountered this problem? And what should I do? Thank you.
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143
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Developer Program enrollment inactive after mobile purchase — no support response since April 21
Hi all, I enrolled in the Apple Developer Program through the Developer App on iPhone. The payment was processed successfully and I received the purchase confirmation, but my membership has never become active. Has anyone else experienced this after enrolling via the Developer App on mobile? Did it eventually resolve on its own, or did contacting support (phone, not email) help? Any guidance would be appreciated — I'm blocked from publishing. Thanks.
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2
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106
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2w
Organisation ID
I need to add my organisation ID - I've been accepted on the developer program - but I can't find my ID. Where can I locate that information please
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28
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2w
Developer account pending for four months?
Is this normal? Previously I was able to get new developer accounts in a matter of days, weeks at worst. Now I submitted on January 7 and it says I'm still pending. What are we doing here? "Your enrollment is being processed. Your enrollment ID is 59BWLHW9J8." Was helping my daughter with an app for a school project, now she's at risk of failing b/c no one at Apple will pick up the phone. This sucks, I am so bummed and honestly feel like a shitty parent, and can't get Apple to pick up the phone to just process a routine application.
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1
Boosts
0
Views
140
Activity
2w
Paid for Apple Developer Program, but enrollment is still not active
I paid for the Apple Developer Program last Friday, and the money was already taken from my bank account. I also received the invoice. However, my enrollment is still not active, and the website still shows “Enroll Now.” It says it should take up to two business days, but I still have no update. I also contacted Apple Support by email and by phone, but so far I have not received any answer. For reference: • Invoice number: UA31516475 • Web order number: W1433496750 • Support case ID: 102873921939 Has anyone had the same issue, and what should I do next?
Replies
0
Boosts
0
Views
51
Activity
2w
Payment for Developer Program completed but account inactive - Case ID: 102868232846
Hi everyone I’m looking for some help regarding my enrollment. I paid for the Apple Developer Program on April 10th and the funds were fully deducted from my bank account on April 13th. However, my account status has not updated and still shows "Enroll Now" or "Enrollment in progress." I have already contacted support multiple times, but my case hasn't been resolved yet. Case ID: 102868232846 Does anyone know how to speed this up, or can a moderator please look into this? It has been over 10 days and I urgently need to start working on my app distribution. Thanks!
Replies
1
Boosts
0
Views
114
Activity
2w
Payment Taken, No Response for 23 Days – What Is Going On with My Apple Developer Enrollment?
Hello, I’m posting here as a last resort because this situation is becoming extremely concerning. I applied for the Apple Developer Program on April 1st, and the $99 payment was successfully charged immediately. I was told I would receive a response within 2 business days. It has now been 23 days, and I have received absolutely no communication from Apple—no confirmation, no update, nothing. I have already: Sent multiple emails to Apple Developer Support Waited far beyond the promised timeframe But there has been complete silence. To make things worse, I am located in a country where phone support is not available, so I have no way to escalate this directly. At this point, I’m struggling to understand what’s happening: Apple has taken my payment My developer account is still not active There is no response from support This feels extremely unprofessional and honestly raises serious concerns about how this process is being handled. If there is an issue with my enrollment, why has there been no communication at all? And if not, why is my payment being held without any progress? I would really appreciate if someone from Apple could look into this urgently or advise on what steps I can take next. Right now, I feel completely scammed with no visibility into what’s going on.
Replies
1
Boosts
0
Views
71
Activity
2w
Enrollment Pending for 9 Business Days-Request for Update!
Hello, My Enrollment ID: QMVVD74WMY I submitted application 9 business days ago. However, the status remains ‘Pending’ ‘Your enrollment is being processed’ and I have not received any further instructions or payment link. This delay is significantly impacting our project timeline and business launch in Europe. I have tried to contact support via phone and emails without success. Could Apple Developer Enrollment Team escalate this case for me right now please?
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2
Boosts
0
Views
76
Activity
2w
Individual Apple Developer Enrollment Still Pending After Payment
I enrolled in the individual Apple Developer Program last Thursday and completed the payment, but my enrollment status is still showing as “pending.” To avoid any verification issues, I have already updated my Apple ID name to match my passport exactly. It has now been several days without any update or progress. I’m concerned that something may be blocking the verification process. Could someone please help check my enrollment status or advise on what I should do next? I would greatly appreciate any assistance, as the delay is affecting my ability to proceed with development. Thank you in advance.
Replies
1
Boosts
0
Views
148
Activity
3w