We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.

I am writing to formally escalate my ongoing and unresolved issues with registering a company developer account from Bulgaria. This process, which should be straightforward, has now extended into its 3rd month with no progress, despite my repeated attempts to follow every requirement diligently. Issues Encountered: Web Payment Failure - The system fails to charge my Wise card with no explanation or alternative resolution. Apple Developer App Verification Failure: My ID card is consistently rejected, despite submitting high-quality images that meet every listed requirement. I strongly suspect that your verification service does not properly recognize Bulgarian ID cards. EuroDev Support Response: My experience with eurodev[at]apple.com has been nothing short of disappointing. After resetting my enrollment process, they ceased communication entirely. Prior to that, responses were vague, unhelpful, and did not address my concerns meaningfully. Given the inefficiency and lack of response from the EuroDev team, I am requesting immediate escalation of my case to someone who can provide a concrete resolution. For comparison, my enrollment in Microsoft’s Developer Program was completed within one week, and their support team responded within a single business day. The level of friction in Apple’s process is simply unacceptable for a company of this scale, not to mention what Apple's vision is missing and what they stand for. Looking forward to a prompt and competent response.

I received an email from Apple saying they couldn't auto-renew my developer subscription, due to a "billing error." I went in and deleted my lone payment method (which looked up-to-date), and created a new one for the same credit card in my developer account for billing. All the information appears correct. I've downloaded the Developer app, where it tells me my developer subscription is good through next month. There's a Renew button underneath. If I click on it, an alert says either "Unknown Error" (first time after launching), or it says "Unable to Continue. Please ensure your device and iCloud account meet our system requirements. Visit https://developer.apple.com/support/app-account/" (subsequent times). These are near-useless error messages. Which doesn't sound like a billing error. I don't pay anything for an iCloud account, nor wish to use an iCloud account. I'm running System 12.1 on my M1 MacBook Pro. After an hour of talking with three different humans at 1-800-MY-APPLE, they couldn't help, basically giving up and telling me to go to developer.apple.com/support/technical. But that's for submitting a TSI (Technical Support Incident) for my own needs as a developer, not for Apple's uninformative software. All I want to do is renew my developer subscription. Something's obviously wrong, but the automated system isn't providing enough information to continue, and the humans at the other end of the phone don't have enough information to help. The last guy I talked with threw up his hands, apologizzed, and then wished that I have a "good day." Any suggestions?

I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application. I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process. How to reach apple support?

Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere). I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response: "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging. I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time... Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say. What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?

Hi everyone, I transitioned my Apple Developer account from Individual to Organization almost two weeks ago, and ever since, I cannot upload builds, generate API keys, or create certificates. Everything worked perfectly before the transition, and I’ve used the same setup. The biggest issue isn’t just the technical problem—it’s Apple Support’s terrible handling of it: They keep copy-pasting the same request for information, even though I’ve sent everything multiple times. When I call, they say "Everything looks good on our end", but nothing is actually fixed. After asking for the same info repeatedly, they disappear and don’t provide any updates. The only unusual thing in my account is that I have two Free Apps Agreements, and one is showing on "Pending User Info", but I have no option to input anything. I have accepted all agreements and not sure what to do. It’s been two weeks. Has anyone dealt with this before? How do I get someone at Apple to actually look at the issue instead of sending copy-paste responses? Thanks.

Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave

Plus button is not showing to create a new identifier. Tried Windows+Firefox, Windows+Chrome, Mac+Chrome and Mac+Safari. With none of those combinations I've been able to see the button.

I paid to enroll Apple Developer Program one week ago, but it's still on pending. I wrote for support 2 times, no answer. I think they want me pay more then once.

Hi all,Our Account Holder has resigned the company and is not helpful in getting the account transferred.Can we somehow force update the account holder via Apple Support?Kind regards,Dieter

Hello, I am inviting the users to access our Apple Developer Program as the owner of an account. However when the invited users try to sign-up, they get error as : "Your primary email address cannot end in @domain.com. Choose a different email address" How to resolve this ?

I have updated my iPhone 15 pro max to 18.4 yesterday. Some apps are not connecting to internet and some apps are not loading. i have tried to turn off find my option so I could restore the phone to 18.3 but It stays on. Any solution to restore my phone back to 18.3 or an update fix?

How long does the new Apple Developer Program License Agreement take to take effect once you accept it?

This typo appears in a two docs I can find. Is there a better way to notify Apple about this, than making a post here> https://developer.apple.com/help/account/membership/program-enrollment/ https://developer.apple.com/documentation/enterpriseprogramapi/users Also appears in some legacy docs, but that probably matters less: https://developer.apple.com/library/archive/documentation/LegacyTechnologies/WebObjects/WebObjects_4.0/System/Library/Frameworks/EOControl.framework/Resources/English.lproj/Documentation/Reference/Java/EOControl.Java.pdf

My app worked correctly using iOS 18. I tried to down grade back to iOS 18, but there are no signed ipsw file available. How can I down grade my iphone back to iOS 18?

Hello everyone, I recently contacted Apple Developer Support regarding access to an older iOS beta build (specifically iOS 26.0 Developer Beta 1, build 23A5260u for iPhone 15 Pro). Developer Support confirmed that they can’t provide access to previous betas and advised me to bring the question here. My question: Is there any official or supported method for developers to reinstall or access older, unsigned beta builds for the purpose of testing compatibility or debugging legacy features? I’m aware that Apple stops signing older versions once newer builds are released, but I’m wondering whether programs like AppleSeed, enterprise testing frameworks, or specific partner channels provide legitimate access to prior betas for regression or compatibility testing. Any insights or referrals to Apple contacts, teams, or individuals who may be able to advise on this topic would be greatly appreciated. Best regards, Xavo Nizer

Hi! I was wondering when the maintenance of the Apple Developer website will end as I need to register a new App ID for my project. I know that WWDC just ended, but is there an estimate for this?

I've been away for a period of time and coming back to development I want to clean up my account resources. It appears as though I have 3 Developer ID Application certificates. I've never released code using any of them, and 2 of them have the exact same expiration date. I assume I created these while under the impression they could be revoked and deleted by myself. But this isn't the case. The fact that I can only use the expiration date to disambiguate between some them, and also that 2 of them can't be disambiguated is problematic if I were to ever notarise code with them. How can I get some of these certificates revoked and deleted?

I'm trying to reach apple developer team since last one month regarding my apple developer account enrolment process I have mailed to apple developer mail but not getting any response, after that I tried to reach them via support form but still I'm did not get any message or mail from the apple regarding my issue.

Hello, Our current entitlements have the following additional capabilities in our team account. CarPlay Communications App CarPlay Messaging App CarPlay VoIP Calling App We need the following capabilities added or enabled in our team account. How do we go about enabling them? Required Entitlements Entitlement / Category com.apple.developer.carplay-audio / Audio com.apple.developer.carplay-communication / Communication com.apple.developer.carplay-charging / EV Charging`` com.apple.developer.carplay-maps / Navigation com.apple.developer.carplay-parking / Parking com.apple.developer.carplay-quick-ordering / Quick Food Ordering Thank you, Scott