Hello, I am attempting to reach Developer Support, but the contact page has not been functioning for several weeks. I have tried accessing https://developer.apple.com/contact/topic/select from multiple devices and across multiple networks. I have also spent significant time navigating standard Apple Support channels without success. I need assistance with unlocking an app name. I own both developer accounts associated with the app, but I have not been able to resolve this through existing ticket channels. My prior requests have been closed without meaningful assistance. I am requesting direct contact with someone in Developer Support who can review this issue and provide guidance beyond standard review responses. Please advise on how to proceed. Thank you, Jeremy White

Hello everyone, I enrolled in the Apple Developer Program on February 19th through the Apple Developer App. I completed my payment using mobile carrier billing and successfully uploaded my ID documents for identity verification. However, my account status is still showing as "Pending". I opened a support ticket regarding this issue on February 21st, but I haven't received any response yet. Since it has been 5 days and I am eager to proceed with my work, I wanted to ask if this delay is normal for carrier billing enrollments? Is there any additional step I need to take, or a way to expedite this manual review process? Any advice or help from the community or Apple staff would be greatly appreciated. Thanks!

Hi everyone, ​I am trying to enroll in the Apple Developer Program, but I keep getting the following error message on the enrollment page: ​"We are unable to process your request. An unknown error occurred." ​I have reached out to Apple Developer Support multiple times, but I haven't received a response yet. This issue is delaying my project, and I would appreciate any guidance or advice from anyone who has managed to resolve this specific "unknown error." ​Is there a specific department I should contact, or a known workaround for this? ​Thanks in advance!

Hello, My Apple Developer membership is close to expiration, but the renewal button is not showing in my account. I checked both the Developer portal and App Store Connect, and there is no renewal option available. I am currently located in Iraq. Has anyone faced this issue or knows the reason? Thank you.

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.

its been a week i uploaded the documents for enrolment and there has been no reply. i have raised multiple concerns but am not receiving any resposes on them. is it normal?

Hello, I’m facing an issue while trying to purchase the Apple Developer Program membership and would appreciate some guidance from the community. I attempted to make the payment using UPI. Initially, it failed multiple times with an “incorrect PIN” message, even though I was entering the correct PIN. Later, I used the wallet option and completed the payment successfully via Google Pay. The amount of ₹8,700 was deducted from my bank account. However, after the successful transaction: There is no confirmation in my Apple Developer account. It still shows that the membership fee is pending. When I try to pay again,I see the message: “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support.” Also, I did not see any option to pay using a credit or debit card. The only available options were UPI and Net Banking. I would like to know: Has anyone faced a similar issue before? How long does it usually take for such payments to reflect? What was the solution in your case? How did you get confirmation or resolve this with Apple? I have already contacted Apple Developer Support and am waiting for their response. Any suggestions or shared experiences would be very helpful. Thank you.

Hello, my DUNUS link has expired, it is mentioned I need to contact the organization that sent this request to update and resend your inspectio. But I do not know what is the contact email to do so? Could you advice how to request a new link?

Hello, I am seeking assistance with a stuck enrollment for the Apple Developer Program (Individual). I paid the annual fee on January 7th and have an active subscription shown in my App Store (renews Jan 8, 2027), but my developer account remains inactive. The Issue: I received an email on January 12th asking me to verify my identity. When I click the "Upload ID" link provided in that official email, I am met with this error: "Sorry, you don't have access. Your account isn't authorized to upload files." What I've Checked: I am signed in with the same Apple ID used for the purchase. The Apple Developer App does not show any "Verify Identity" or "Continue Enrollment" buttons in the Account tab; it only shows "Enroll Now," but that button is greyed out. I have tried multiple browsers (Safari, Chrome) and Incognito mode with no success. I have contacted Developer Support three times over the last month but have not received a response. My account seems to be in a loop where I am required to verify, but my account permissions do not allow me to access the verification portal. Could a moderator or anyone from the team please help escalate this? Region: Egypt Subscription ID: MQQ6N543ZS

On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.

Hello, I have already paid the yearly fee via the Apple Developer app, but my account still says "Enroll Now" and requiring me to pay again. Order ID: MQQ6VYNN1Y Can you please manually sync my payment and activate my membership? Plus extend my deadline at the exact date that Apple team replied AND sync my payment record and reactivate my account. As it is illegal that I paid and I receive no service as promised by Apple.

I have already paid the $99 fee via the Apple Developer app, but my account still says "Enroll Now" and forward me to browser. Order ID:MQQ6VYNN1Y I have lost 5 days of the right to use the service even though I have paid. Can you please manually sync my payment and activate my membership and extend my subscription deadline? Thank you.

Hi everyone, I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601 — Fendy

I am enrolled in an individual account and have the appropriate previliges on the App Store Connect portal. However upon trying to access the Certificates page, it presents an error message "Unable to find a team with the given Team ID 'to which you belong" My question is, is it possible while adding me to the team, it could possibly only have added me on the App Store Connect portal only and not also on the Apple Developer? How would I be explicitly added also through the Apple Developer account?

Case ID: 102824029037 Hi,Like many other complaints in Feb 2026 forum threads, I enrolled as Individual on Feb 15, 2026. Payment was successfully charged and I received the invoice. However, the dashboard still shows "Subscribe your membership" / "Complete your purchase". No activation/confirmation email has arrived, and I can't access Certificates or add my Team in Xcode. I've contacted support multiple times (requested phone call), but no reply yet. This is delaying my product launch – I need an immediate solution or timeline for activation. Thanks for helping

Hi everyone, My Apple Developer Program membership expired back in September 2025. I am trying to renew it now (February), but the "Renew" button is completely missing from the Account tab in the Apple Developer app. I have already contacted Apple Support via email regarding this issue, but I haven't received any response yet. Here is what I have already tried: Verifying I am logged in with the correct Account Holder Apple ID. Logging out and logging back in within the app. Checking the web portal, but it just tells me to use the app to renew. Is there any way to force the renewal option to appear, or does support need to manually refresh my account status? Thanks in advance for any help!

Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on my iPhone. The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again, even though the process was already completed on my iPhone. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance. Kind regards

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan

I’m enrolling a small studio (EU, Slovakia) and the portal has been stuck on “Your enrollment is being processed”. I’m currently blocked from shipping builds via App Store Connect, and the lack of any accept/reject decision is starting to impact day-to-day work and planning. If an Apple Staff member can’t review the case details here, could you please route this to the enrollment verification team so they can provide a clear accept/reject decision on the passport photos already uploaded? Actions completed: Feb 3: Uploaded passport photos via the secure upload link following the requested photo requirements. Feb 6: Replied from the correct Apple Account email as instructed. Since Feb 6 there has been no confirmation whether the passport photos are accepted or rejected, and no next-step owner. I also submitted two separate support requests in the portal (email-only, no phone/chat option shown) and received no response. Request: Please confirm whether the passport photos are accepted or rejected. If rejected, please specify the exact requirement that failed so I can re-upload correctly. If accepted, please confirm the next step in the enrollment process. I can provide the enrollment ID, case number, and full identifiers privately if needed.

I've tried to enroll in the developer program 8 days ago. I've submitted contact forms for email response. I've called customer support and they've told me there is no way to actually talk to Developer support outside of filing for a contact us form via the contact us option here in Apple Developer. Today I went to check the status and all of the recent issues I've had are gone. I paid for the membership to Apple Developer program. I have not been emailed or called or contacted in anyway and I still have the option to enroll in the Apple developer program but why would I continue over and over again and throw money away after it? I have my app built and ready for Weatherkit integration and testing but I can't access the resources due to not being enrolled in an active developer program. I literally do not know anywhere else to go for help. What am I supposed to do from here?