Apple Developer Program enrollment stuck on Pending — payment not charged and profile fails to load
Hello,
I’m having an issue with my Apple Developer Program enrollment and would appreciate any guidance from Apple or anyone who has experienced the same problem.
I submitted my Individual enrollment on August 10 through the Apple Developer website and completed the $99 membership purchase process. After submitting the order, I received the “Thank You — We are processing your order” page stating that processing may take up to two business days.
However, since then:
- My enrollment is still showing Pending.
- The $99 membership fee has not been charged to my card.
- I have not received a membership activation email.
- The website sometimes shows “Complete Your Order” again and allows me to enter payment details again.
- In the Apple Developer app, Enroll Now is disabled and it says: “Enrollment through the Apple Developer app is not available for this Apple Account.”
- The Profile section also displays: “Profile failed to load.”
- I already contacted Apple Developer Support and have an open support case, but I have not yet received a substantive response.
My Apple Account itself works normally, and other Apple purchases have successfully gone through, so this appears to be specific to the Developer Program enrollment.
I do not want to submit the $99 payment again because I’m concerned about creating a duplicate purchase while the original enrollment is still Pending.
What is especially frustrating is the complete lack of communication. Are Developer Program applicants from Kazakhstan handled differently or given lower priority? If not, I would appreciate some clarity on why an enrollment can remain stuck with no payment processing and no response from support for several days.
Has anyone from Kazakhstan or another country experienced this exact situation? If so, was your enrollment eventually activated automatically, or did Apple Developer Support need to manually fix the account?
Apple Developer Support: I have an existing Enrollment ID and Case ID and can provide them privately if needed.
Thank you.
