Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
0
0
577
Feb ’26
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
2
2
149
May ’25
Apple Developer Enrollment — I'm the LLC Owner but Getting Upload Error
Hey everyone, I’m trying to enroll in the Apple Developer Program as a company (LLC), and I’m the sole owner and CEO. I uploaded all the documents required, but when I try to re-upload the missing one using their upload link, I get this error message: “Sorry, you don’t have access. Your account isn’t authorized to upload files.” Has anyone faced this before? Is there a fix or do I need to contact Apple directly? Also, they’re asking for a business card or an employment verification letter — but I’m the owner and don’t have either. How do you handle this if you’re the only person in the LLC? Do I just create a business card or write the verification letter myself? Any help or advice would be much appreciated. 🙏 Thanks in advance!
0
0
121
Jun ’25
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
0
0
188
May ’25
DUNS Number Mismatch
I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/. However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number. I have tried this several times without any success. Request you to please help me resolve this issue. Thanks. Sanket
5
0
1.1k
Feb ’26
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
1
0
166
May ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
3
3
405
Feb ’26
in App purchase
We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials. The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle. We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each. How can we achieve this without changing the Apple ID or device?
0
0
137
May ’25
Signing up new account
Hello it’s my first time to signup on apple developers account .I followed all the necessary instructions an email was sent to my mail box that payment deductions will be done in the next 48hrs since that was on Friday 8 days down the line no deductions have been made kindly advise me on the right actions to take...email..mgariservices@gmail.com
1
1
267
Jan ’26
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
Replies
0
Boosts
0
Views
577
Activity
Feb ’26
Developer Payment for Enrollment Not Working
I have been trying to pay for enrollment as a developer all day now. i received the same notification that authentication failed. I have tried different cards and all the address information is correct. I am unsure what to do. Support was useless.
Replies
1
Boosts
0
Views
125
Activity
Jan ’26
Should I Be Worried?
I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.
Replies
2
Boosts
0
Views
169
Activity
Jul ’25
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
Replies
2
Boosts
2
Views
149
Activity
May ’25
Apple Developer Enrollment — I'm the LLC Owner but Getting Upload Error
Hey everyone, I’m trying to enroll in the Apple Developer Program as a company (LLC), and I’m the sole owner and CEO. I uploaded all the documents required, but when I try to re-upload the missing one using their upload link, I get this error message: “Sorry, you don’t have access. Your account isn’t authorized to upload files.” Has anyone faced this before? Is there a fix or do I need to contact Apple directly? Also, they’re asking for a business card or an employment verification letter — but I’m the owner and don’t have either. How do you handle this if you’re the only person in the LLC? Do I just create a business card or write the verification letter myself? Any help or advice would be much appreciated. 🙏 Thanks in advance!
Replies
0
Boosts
0
Views
121
Activity
Jun ’25
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
Replies
0
Boosts
0
Views
188
Activity
May ’25
Apple Pay does throwing an Error "Apple Pay is not available"
Is anyone face the similar kind of issue? We are using the react native : 0.74.1 react-native-apay react-native-payments
Replies
2
Boosts
0
Views
121
Activity
May ’25
The developer account cannot be renewed.
My developer account is set to expire on June 28th. I submitted the application for renewal half a month ago, but it has not been approved yet. It keeps showing that it is under review. Could you please tell me why?
Replies
1
Boosts
0
Views
80
Activity
Jun ’25
DUNS Number Mismatch
I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/. However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number. I have tried this several times without any success. Request you to please help me resolve this issue. Thanks. Sanket
Replies
5
Boosts
0
Views
1.1k
Activity
Feb ’26
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
166
Activity
May ’25
App Store Connect SOC 2 Report
Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!
Replies
2
Boosts
2
Views
846
Activity
Sep ’25
Fix everything on ios beta 26
Fix the beta iOS 26 right away i can’t check my software update page in my settings and iPhone charging ge overheated and slow to charge to
Replies
2
Boosts
1
Views
767
Activity
Jun ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
Replies
3
Boosts
3
Views
405
Activity
Feb ’26
Need assistance with accessing your developer account? web-form
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
Replies
3
Boosts
1
Views
934
Activity
Oct ’25
Can not login with developer
"your apple id is not eligible to use this application at this time" Whenever I sign in to apple developer, how to solve, my apple id is "xcdplus at qq.com", and i also found my code sign failed in my ci process.
Replies
0
Boosts
0
Views
62
Activity
Jun ’25
in App purchase
We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials. The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle. We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each. How can we achieve this without changing the Apple ID or device?
Replies
0
Boosts
0
Views
137
Activity
May ’25
Apple Developer Program Enrollment
I selected "Individual / Sole Proprietor" during enrollment, but I’m being redirected to an organization agreement with the message: “Your enrollment could not be completed at this time.” Why is this happening, and how can I restart enrollment properly as an individual?
Replies
0
Boosts
0
Views
107
Activity
Jul ’25
Signing up new account
Hello it’s my first time to signup on apple developers account .I followed all the necessary instructions an email was sent to my mail box that payment deductions will be done in the next 48hrs since that was on Friday 8 days down the line no deductions have been made kindly advise me on the right actions to take...email..mgariservices@gmail.com
Replies
1
Boosts
1
Views
267
Activity
Jan ’26
iOS 26.0 (23A5287g) - iPhone 15 Pro
in iOS 26.0 (23A5287g) - iPhone 15 Pro, I don't see search option in contact list. This gives hard time for user to search in the list of contacts.
Replies
2
Boosts
0
Views
226
Activity
Jul ’25