Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
2
0
165
Jun ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
2
3
711
Dec ’25
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
2
1
175
Dec ’25
We will prove our innocence with our lives.
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior). We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app? What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused. We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken. We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice. We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution. As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution. Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
2
0
177
Dec ’25
Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
2
0
224
Dec ’25
Developer Account Still “Pending” After Payment — No Email Received
Hi everyone, I recently paid for my Apple Developer Program membership, but my account status has been stuck on “Pending” ever since. It has now been 5+ more days and I still haven’t received any confirmation email or follow-up message from Apple. I’ve checked my inbox, spam folder, and verified that the payment went through successfully. Everything seems correct on my end, but the activation hasn’t progressed. Has anyone experienced this delay before, or is there something else I should do while waiting? Any guidance would be appreciated. Thanks
1
0
509
Nov ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
1
0
105
Apr ’25
I can't buy the Apple Developer subscription. I'm tired of it.
A year ago, I had an app published on Apple Developer, but I didn’t renew the subscription. Months later, when I tried to subscribe again, I started getting an error when trying to purchase the Apple Developer subscription. I've already tried different cards, and the error continues to appear. I'm really exhausted at this point. I’ve been speaking with support through chat and phone calls for almost three months, and the issue still hasn’t been resolved. I keep being told to wait 24 hours, then 72 hours, but the error is still there. I’ve contacted both Apple Support and Apple Developer Support, and neither team has been able to help. I’ve been trying to pay a $100 subscription for three months, and I still can’t complete the purchase. I honestly don’t understand how a company like Apple can provide such a poor experience for something as simple as paying for a subscription.
1
1
366
Nov ’25
Organization Account Stuck in Pending After Renewal Payment & Account Holder Change
Hello, Our organization Apple Developer account has been in pending status for over 30 days and we need guidance. Timeline: Paid annual $99 membership renewal fee (payment processed successfully) Changed Account Holder as required Submitted verification documents (passport, employment letter, business registration) Received response that verification could not be completed Updated Apple ID information to match passport exactly Sent follow-up email 30+ days ago - no response since Current status: Account shows "pending" Payment status: Successfully processed We have contacted support multiple times but haven't received updates for over a month. This is severely impacting our business. Questions: Has anyone experienced similar issues with account holder verification? What additional steps can we take? Is there an escalation process we should follow? Any guidance would be greatly appreciated.
1
0
57
Nov ’25
Urgent: Developer Account Locked After Payment – No Access or Refund
Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.
1
0
167
Apr ’25
New dev account in review for a while now.
I signed up for a new dev account, it's been 8 days and the account is still under review. I can't even send an email to Apple because it keeps saying "Your email can't be used" which does not make sense. I promised my clients that the app would be live by the beginning of this week, here we are at friday now and even if my account get's activated today, there's no telling how long the actual app review will take. Does it really take this much time to publish an app with Apple??? I signed up on Google Play at the same time. In only 3 days my App was reviewed and ready to publish on Playstore... Now the wait is on Apple. This is just one reason why my personal devices are Samsung.
1
0
141
Nov ’25
Inactive Apple Dev acc
Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice
1
0
139
Nov ’25
Apple Developer Membership Renewal in advance
We renew our company's Apple Developer Membership annually. According to the update date of November 17, 2025, it's stated that renewal can be done 30 days in advance, but the renewal button doesn't show up.
Replies
2
Boosts
0
Views
136
Activity
Dec ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
Replies
2
Boosts
0
Views
165
Activity
Jun ’25
Unable to find a team with the given Team ID
Show dialog content "Unable to find a team with the given Team ID 'R6A82WMBSC' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" when open "https://developer.apple.com/account/resources"
Replies
2
Boosts
2
Views
1.5k
Activity
Dec ’25
Should I Be Worried?
I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.
Replies
2
Boosts
0
Views
152
Activity
Jul ’25
Anyone waiting long for Apple Developer approval?
Hi everyone, I registered for the Apple Developer Program about a week ago and my status is still Pending. I’ve emailed Apple but haven’t received any response yet. Just wondering if others are experiencing the same thing recently, or if there’s another way to follow up. Thanks a lot!
Replies
2
Boosts
0
Views
99
Activity
Feb ’26
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
Replies
2
Boosts
3
Views
711
Activity
Dec ’25
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
Replies
2
Boosts
1
Views
175
Activity
Dec ’25
We will prove our innocence with our lives.
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior). We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app? What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused. We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken. We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice. We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution. As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution. Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
Replies
2
Boosts
0
Views
177
Activity
Dec ’25
Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
Replies
2
Boosts
0
Views
224
Activity
Dec ’25
Weatherkit Next Hour Rain Data
Next hour rain data for the last 12 hours for United Kingdom is not loading.
Replies
2
Boosts
1
Views
226
Activity
Aug ’25
Unable to Buy App Developer Account
I filled in everything, but when I try to complete the purchase, it shows an error saying “Unknown Error.” What could be the issue? Can you please guide me?
Replies
1
Boosts
0
Views
52
Activity
Nov ’25
Developer Account Still “Pending” After Payment — No Email Received
Hi everyone, I recently paid for my Apple Developer Program membership, but my account status has been stuck on “Pending” ever since. It has now been 5+ more days and I still haven’t received any confirmation email or follow-up message from Apple. I’ve checked my inbox, spam folder, and verified that the payment went through successfully. Everything seems correct on my end, but the activation hasn’t progressed. Has anyone experienced this delay before, or is there something else I should do while waiting? Any guidance would be appreciated. Thanks
Replies
1
Boosts
0
Views
509
Activity
Nov ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
Replies
1
Boosts
0
Views
105
Activity
Apr ’25
I can't buy the Apple Developer subscription. I'm tired of it.
A year ago, I had an app published on Apple Developer, but I didn’t renew the subscription. Months later, when I tried to subscribe again, I started getting an error when trying to purchase the Apple Developer subscription. I've already tried different cards, and the error continues to appear. I'm really exhausted at this point. I’ve been speaking with support through chat and phone calls for almost three months, and the issue still hasn’t been resolved. I keep being told to wait 24 hours, then 72 hours, but the error is still there. I’ve contacted both Apple Support and Apple Developer Support, and neither team has been able to help. I’ve been trying to pay a $100 subscription for three months, and I still can’t complete the purchase. I honestly don’t understand how a company like Apple can provide such a poor experience for something as simple as paying for a subscription.
Replies
1
Boosts
1
Views
366
Activity
Nov ’25
Organization Account Stuck in Pending After Renewal Payment & Account Holder Change
Hello, Our organization Apple Developer account has been in pending status for over 30 days and we need guidance. Timeline: Paid annual $99 membership renewal fee (payment processed successfully) Changed Account Holder as required Submitted verification documents (passport, employment letter, business registration) Received response that verification could not be completed Updated Apple ID information to match passport exactly Sent follow-up email 30+ days ago - no response since Current status: Account shows "pending" Payment status: Successfully processed We have contacted support multiple times but haven't received updates for over a month. This is severely impacting our business. Questions: Has anyone experienced similar issues with account holder verification? What additional steps can we take? Is there an escalation process we should follow? Any guidance would be greatly appreciated.
Replies
1
Boosts
0
Views
57
Activity
Nov ’25
Admin role can't edit some certificate created
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
Replies
1
Boosts
0
Views
95
Activity
May ’25
Urgent: Developer Account Locked After Payment – No Access or Refund
Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.
Replies
1
Boosts
0
Views
167
Activity
Apr ’25
New dev account in review for a while now.
I signed up for a new dev account, it's been 8 days and the account is still under review. I can't even send an email to Apple because it keeps saying "Your email can't be used" which does not make sense. I promised my clients that the app would be live by the beginning of this week, here we are at friday now and even if my account get's activated today, there's no telling how long the actual app review will take. Does it really take this much time to publish an app with Apple??? I signed up on Google Play at the same time. In only 3 days my App was reviewed and ready to publish on Playstore... Now the wait is on Apple. This is just one reason why my personal devices are Samsung.
Replies
1
Boosts
0
Views
141
Activity
Nov ’25
enrollment process stuck!!!!
Hey, I'm already waiting for enrollment approval for more then 2 months. apple not communicate with me and not answer to my emails. I attache everything that was needed but they just disappear. is there a way to call them or something?
Replies
1
Boosts
1
Views
82
Activity
May ’25
Inactive Apple Dev acc
Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice
Replies
1
Boosts
0
Views
139
Activity
Nov ’25