Hi,
I am trying to update my apps and i couldn't do it, can anyone please help? this is what happened to me.
Once my membership renewed, i couldn't compile my apps due to signing error. here is the error message:
Xcode archive done. 31.7s
Failed to build iOS app
Error (Xcode): Communication with Apple failed: Your team has no devices from
which to generate a provisioning profile. Connect a device to use or manually
add device IDs in Certificates, Identifiers & Profiles.
https://developer.apple.com/account/
/Users/tony/vn246/ios/Runner.xcodeproj
when I go to the portal developer.apple.com/account to create the Provisioning Profile manually then it said there is no device, and when i go into the Devices section then the machine uuid is added and it's there and registered, i had always been compiling with it before the old membership was expired. I tried to remove those and re-added and the error still persisted.
P.S.: I renewed all my certificates (removed old and recreated new)
thank you
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
Hello Team
I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup.
I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working.
Can someone guide me if there's something I've not done right?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have recently paid for the Apple developer program. I have been trying now for days to get enrolled. I’ve paid my money, but I can’t connect my Apple connect and it says my account is pending. I can’t get anybody on the phone or an email to help me figure out what the problem is. I’m not exactly sure what to do which direction to go at this point if someone could please direct me to somebody that could help me with this I would truly appreciate it. Thank you very much. I’ll be looking forward to working with you all soon. If I could just get my account in order, can somebody please help me with this?.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I got an invite to join an App Store Connect account.
When trying to register, I get stuck when trying to enter the 2FA code I got to my phone number.
Please have a look here: https://www.loom.com/share/6ed2d55ae05f4290a697d103081d7ade
I already have this phone number registered with my work account. Not sure, if this is relevant.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support.
Timeline of Events
Four months ago: I prepared an app and submitted it to TestFlight for review.
Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone.
Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app.
Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem.
Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause.
Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months.
Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project.
Account still deleted: Despite deleting the app, my account was still deleted after 30 days.
Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted.
Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America.
Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team.
Impact of the Issue
This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue.
Request for Assistance
I’m seeking advice on how to resolve this issue. Specifically:
Has anyone else experienced a similar issue with app name similarity leading to account deletion?
Are there any specific steps I can take to appeal the account deletion?
Is there a direct way to contact Apple America for developer account issues?
Any guidance would be greatly appreciated.
Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide.
Best regards.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
App Review
TestFlight
Developer Program
I would love to partake in beta testing and reporting issues and bugs! Let me know what you got
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Interface Builder
Extensions
App Store
My team is in the process of migrating our app from an individual Apple Developer account to a company account, and we’ve been unable to submit new TestFlight builds during this transition. As a result, a few potential partners are still on an older beta version that contains major bugs we’ve already fixed but can’t push an update for.
Is there any way to get in direct contact with the Review Team to help expedite this migration or temporarily restore our ability to upload new builds to TestFlight? Any guidance or escalation path would be greatly appreciated. Will offer monetary reward for those who help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, i want to signup for the dev program but after scanning my id the first name was wrong. I sent a message to support already and waiting but is it safe to checkout with the wrong first name? or should i just wait for them to fix it
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I'm experiencing a significant delay getting the Family Controls entitlement approved for my Shield Configuration Extension, and I'm hoping someone here can help or has experienced something similar.
Background:
I'm developing an app that uses the Screen Time API with Family Controls. My main app bundle (lukedev.Bloka) was approved for Family Controls (Distribution) and works perfectly.
The Problem
My Shield Configuration Extension (lukedev.Bloka.Shield) has been stuck waiting for approval for over 2 weeks:
Request ID: 6C8LD22UVM
Submitted: November 20, 2025
Status: Still "Submitted"
Current State: Only shows "Family Controls (Development)" in capabilities
What I've Tried
✅ Submitted entitlement request via the proper channels
✅ Contacted Apple Developer Support (case #102762028251)
✅ Verified the main app has full Family Controls approval
✅ Deleted and regenerated all provisioning profiles multiple times
✅ Confirmed the App ID configuration is correct in the Developer Portal
The Issue
Without Family Controls (Distribution) approval for the Shield extension, I cannot:
Test the complete app functionality on physical devices
Submit the app to App Store Connect
Move forward with development
The error I'm getting during provisioning:
Provisioning profile failed qualification
Profile doesn't include the com.apple.developer.family-controls entitlement
Questions
Has anyone experienced multi-week delays for Shield extension entitlements? Is this normal?
Should Shield extensions automatically inherit entitlements from the main app, or do they really require separate approval? The documentation isn't clear on this.
Are there any known workarounds to test Shield Configuration Extensions during development while waiting for distribution approval?
How can I escalate this request? Developer Support initially told me I already had approval (for the main app) but didn't address the extension's separate bundle ID.
Technical Details
Xcode: 16.2
Target: iOS 18+
Main App: Family Controls (Distribution) ✅ Approved
Shield Extension: Family Controls (Development only) ❌ Stuck
Why This Matters
The Shield Configuration Extension is a core component of Screen Time API apps - it's not optional. Without it, the app cannot properly display blocking interfaces. The fact that it requires a separate 2+ week approval process (after the main app was already approved) seems like a significant oversight in Apple's review process.
Has anyone successfully navigated this situation or found a way to expedite the review?
Any help or insights would be greatly appreciated!
Thanks,
Luca
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Entitlements
Family Controls
Managed Settings
Screen Time
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says:
"Unauthorized
Your account can’t access this page.
There may be certain requirements to view this content.
If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement."
What do I do?
I renewed my membership and payment was successful but account is still showing as expired. Is there a delay?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
There does not seem to be a good area of this forum to post this, so i just post it. I joined the developer program, i made a payment of 99 US dollars, the money was sent from my bank account to Apple.Com, it said on my developers account that it could take up to 48 hours to get things registered and i would be all set to go with the developers account after that. Well, the money is still gone, and 1-2 hours after i made the payment my account now asks me to Join the program, just like before i joined and made the payment. This was two days ago so i sent a message to apple about this, still no answer from them so i dont feel very happy about this, no way in h*** i am going to make a new payment to try to join again when i already did join and did not ever got my money back. Anyone had any similar issues or know what i should do next ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through.
I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Hello Apple Developer Community,
We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process.
We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved.
Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels.
We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem.
Any guidance or suggestions would be greatly appreciated.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Apple Business Manager
Developer Program
Hi Apple Developer Community and Support Team,
I'm reaching out for advice and potential escalation on a stalled organization enrollment that's blocking our app launch. Here's a quick timeline:
Initial enrollment hit issues with D-U-N-S verification (now resolved) and email code delivery, leading to multiple failed attempts and temporary blocks.
After unblocking via support, we resubmitted and were directed to higher department review.
Submitted all required docs (company formation, passport/ID, etc.) on Wednesday, November 26, 2025. No updates since—it's now Day 6 with zero communication on ETA.
This is critically urgent for our business: We have ~4,000 users pre-registered and waiting to download our personal development app (focused on habit-building and goal tracking). Projections show another 10,000 sign-ups in the next two weeks alone, pushing us to 15,000+ if resolved soon. These folks are already investing—our physical planners (promoting the app) are selling via Amazon and our website, http://www.freedommastery.com selling Life planners) and they're expecting seamless iOS access on launch day. Every day of delay risks churn, lost revenue, and momentum in a competitive space.
I've followed up via phone/email multiple times, but frontline support can't provide timelines or status. Enrollment ID: [Redact or insert your anonymized ID here for tracking].
Has anyone navigated a similar higher-review holdup? Tips for bumping priority (e.g., additional proof of urgency like waitlist data)? Any rough ETAs from recent org approvals? Grateful for any insights—Apple's ecosystem is key to our growth, and we'd love to get these users onboard ASAP.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Accounts
App Review
Developer Program
My device with Device ID (00008130-001E35840483401C) is stuck in Processing state and cannot be activated. Please refresh or delete it.
Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and:
How many days more should I be waiting ?
Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ?
Any help is much appreciated.
Hi, my developer account has been pending for more than 48 hours and I haven't received any followup email as well. Can someone pls provide guidance on this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program