Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏

Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!

I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.

Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456

Followed Apple's instructions and signed up via the iOS developer app. Received confirmation email of purchase. However I can 't complete enrolment because the developer account and the apple account haven't synced, so the developer account is trying to get me to "finish payment". Anyone else have this issue?

Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks

Hello everyone, I’m running into an issue with my Apple Developer Program enrollment and hoping someone here or an Apple staff member can point me in the right direction. I tried to pay the annual fee, but my account status wasn't updating. Thinking the transaction had failed, I tried to make the payment a second time a few days later. Because of this, my credit card was actually charged twice. The charges appear on my bank statement as: February 19 (R$ 543.16 BRL) February 23 (R$ 536.70 BRL) Despite both payments clearing on my end, it is now March 16 and my account still shows as pending. My enrollment has not been approved yet. Has anyone else experienced this kind of delay? What is the best way to get Apple to activate the account using one of these payments and issue a refund for the duplicate charge? I have all the bank statements ready to show support, but the process has been completely stuck. Thank you in advance for any advice.

My membership expired, I renewed it and paid in full a week ago, it's still saying " Your Apple Developer Program membership has expired." Does it take that long? or should I assume there an issue with my renewal?

hi, the email i used to create my apple store is no longer accessible by me... I need to change it, but have no way of contacting since when I click "contact for an issue" it defautls to that email that I can't see

I bought the developer program 2 weeks ago, have been charged, and still am pending and have not been accepted, or heard anything back. I have submitted 2 tickets, haven't heard anything either, as well as called and was told there's nothing I can do. Any tips for next steps? Or anything else I can do?

Hello, it's been 3 weeks now since I started the process of migrating my individual profile to a company profile. However, I still haven't received any information, and despite contacting support multiple times, I haven't received a response. When I log into my profile, all I see is: "We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time."

Please help! I can’t update my developer info and when I renew my membership I’m taken to an account that I had in Europe which I no longer use or have money tied to. I want to switch my account to USA and use a usa account

Bug submission: When I try to edit my developer profile on the Apple Developer account page, it won't save anything. Pressing the "Finish" button does nothing.

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing do new developers? or is there a secret email I can contact to get some decent support?

I have purchase an Apple developer account on the 9th of March 2026, but the purchase still shows pending... I have sent the apple support team 3 emails which not one has been responded to... This is getting ridiculous now. If anyone knows how I can resolve this issue please reach out to me. I have proof of payment for my account over email but zero response from Apple.

While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.

Hello i ordered on Apple Developer Program on 26 Feb. I got an Email ( Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days) but its been 2 weeks already and no reply. I opened 2 support cases already thru support from the apple developer support site and no answer either . I dont know what else to do, i dont want to have to dispute thru my bank because i want to be an apple developer, but im losing hope at this point. Please help me to activate my account

Hello, I recently submitted an enrollment request for the Apple Developer Program as an organization. After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact. I already contacted Apple Developer Support by email but have not received a response yet. Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one? Any guidance would be greatly appreciated. Thank you.

Hello guys. I made a payment for developer program. 100 dollars taken, Apple dropped a letter about the invoice number, the order, everything seems to be fine. But website cannot find this order. Also my account in Apple Dev doesn’t see any purchase and asks to pay again. What i have to do in this situation?