I have an order for the developer program enrollment that has been pending since 24th January,2025. What is the way forward cause I have not received any feedback regarding same?

I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application. I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process. How to reach apple support?

I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.

I've got a weird issue where Passkey fails, but only on developer.apple.com. Here's how it manifests: On portal, select "Sign In With Passkey" Get prompted with TouchId (on my MacBook) Portal says "can't verify your account" However: Sign in with Password works fine Sign in with Passkey on any other website works fine Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways. Things I've tried: In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first. developer.apple.com does not appear to have any way of managing sign-in credentials accounts.apple.com does not appear to be any way to manage passkeys. Sign in with Passkey on iPhone also results in "can't verify your account". Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support. Called Developer support, they were unable to help. They said AppleCare Support is best suited. Filled out Feedback (FB18185623) System: macOS 15.6 Safari 18.6 Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.

Hi everyone, I'm trying to enroll in the Apple Developer Program, but I keep getting stuck in a frustrating loop. After logging in, I’m asked to agree to the Apple Developer Agreement. I accept the terms, but then it redirects me to an error page that says: “You’ve already agreed to the Apple Developer Agreement. Continue to your account or sign out.” When I click “Continue to your account,” it just brings me back to the same agreement page—and the cycle repeats endlessly. To make things worse, I can’t contact Apple Developer Support because I apparently need an active account to do so, which puts me right back into the same loop. I’ve also tried enrolling from different Apple devices, but I keep receiving this error: internal exception occurred ErrorCode: 991991 ErrorMessage: The request cannot be processed at this time. Please try again later. Has anyone else experienced this issue? Is there a known fix or workaround? I’d really appreciate any help or suggestions on how to break out of this loop or get in touch with Apple support. Thanks in advance!

A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?

hi I logged in with the ADM user on the platform, and I'm trying to add a new user with a DEV profile. When I go through the step of verifying the connection code, an error simply appears: "It is not possible to create your account at this time." I've already changed my browser, I've already changed my phone, but the same error persists.

I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?

I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.

Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!

I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.

This is probably a long shot, is it possible to develop an IOS app for my personal use only without having to go through the App Store and install it onto my personal ios device? I’m not interested in selling an app yet, but I would like to create my own apps for my own use. The only thing I dislike iOS for is that I can’t write programs for myself and use them on my device! Cheers, Peter

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

Hello everyone, I’m hoping to get some guidance or hear from others who may have experienced something similar. I registered for the Apple Developer Program as a company on January 2nd, 2026 Since completing the registration, I haven’t received any updates, feedback, or requests for additional information. The application still appears to be pending, and I’m unsure if this delay is within the normal timeframe or if there’s something I may have missed. I understand that company verification can take longer than individual enrollments, but I would appreciate any insight into: Typical review timelines for company enrollments Whether there’s a recommended way to follow up with Apple Developer Support Any steps I can take to help move the process forward Thanks in advance to anyone who can share their experience or advice. Best regards, Curlback

Around 2012, we developed an Apple app. Due to the team's lack of technical maturity at the time, my partner eventually gave up on further development. Later, around 2019, I logged into one of my Apple IDs, and it showed that the registration was in progress with the button grayed out. Today, in order to register as a developer, I specifically bought a new iPhone 17 from JD.com. The process went smoothly at first, but after filling in my name and address, completing the facial verification, it just logged me out. Now, when I open Developer, the registration button is grayed out again. It’s quite frustrating. I had hoped the new phone would solve the issue. Back in 2019, I encountered the same problem—I tried logging in on different devices, including my wife’s phone and an iPad, but none worked. Could it be that even a newly registered account would face the same issue today? As someone eager to publish an app, this is truly disappointing. I’m not sure if it’s a system problem or something else. I remember that in 2012, we didn’t do anything wrong, but the team wasn’t technically mature enough, and I urged my partner to keep working on it, though he eventually gave up. Now, as I try to register again, I’ve filled in everything today—my bank card (a debit card), completed facial verification, entered my ID card details, and provided my address. But I never reached the payment step. In the end, when I open Developer, the registration button is grayed out. I hope to find out why this is happening, but I haven’t gotten any answers—just like years ago when customer support simply suggested re-registering without a clear explanation. However, registering with someone else’s information could lead to issues later on. I hope to find a solution.

Hi Apple Developer Support Team and Community, We are the developer of a VPN app with over 100,000 users. Recently, after submitting a macOS app for notarization, we suddenly lost all developer privileges. All our Developer Certificates were revoked without any notification. However, our app is still live on the App Store and available for download and purchase. The problem is: since all certificates were revoked, we are now completely unable to push any updates. In the Developer Portal, it shows: “Your Apple Account is already associated with the Account Holder of a membership.” But clearly, in App Store Connect, I am listed as the Account Holder. I have called Apple Developer Support multiple times. Every advisor I spoke with told me: “You are not the Account Holder.” Excuse me? If I am not the Account Holder, then who is?? I have also submitted nearly 1,000 support tickets via email — no reply at all. This is devastating to our business, and no one is giving me any clear explanation of: • What exactly happened? • What did we do wrong? • Why were all certificates revoked without any warning? • Why are we trapped in this limbo where the system thinks we have a membership but we have no permissions? Can someone — anyone — from Apple please seriously look into this case and tell me what is going on? We are stuck, losing users’ trust, and completely helpless right now. Please, this needs urgent escalation. Thank you.

I have been trying from a long time now to register for Apple Developer Account for my company but every time I am getting the Same Unknown Error. And I have tried contacting the support team from a long time but haven't received any resolution.

Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?

Hi everyone, I registered for the Apple Developer Program about a week ago and my status is still Pending. I’ve emailed Apple but haven’t received any response yet. Just wondering if others are experiencing the same thing recently, or if there’s another way to follow up. Thanks a lot!

Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!