Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
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Jul ’25
Apple Developer Program Enrollment
Hello, I have been enrolled for apple developer program in 14th of February which says it should takes up to 48 hours to enroll. I have received my order number which is W1510513031 but my account is still seems Pending when i logged in. How long it should take? In my account when i logged in it still have purchase button there which i have already paid for it.
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179
Feb ’25
SO FRUSTRATING: Your enrollment in the Apple Developer Program is under review
I have spent many weeks trying to enroll in the Apple Developer program. I submitted all the info, waited, called support (which was completely useless and provided no additional insight into why I can't be enrolled). I read other threads about this and there appears to be little answer for what to do. I meet all the requirements outlined on https://developer.apple.com/support/app-account/ Everything I do points me back to https://developer.apple.com/programs/enroll/ Where I click the Enroll button and I then get the following message. Contact us to continue your enrollment. Your enrollment in the Apple Developer Program is under review. Please contact us. And then when I talk to support I get 30+ minutes of absolutely no help and sent on my way. I also tried creating a new Account/ID but it wouldn't allow me to proceed when I entered the 2 factor auth code from my phone number (which is associated with my original Apple Account) Thanks in advance to anyone that can provide me hope on how to proceed.
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Feb ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
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Nov ’25
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
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199
Jul ’25
Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
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38
Jun ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
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131
Jun ’25
Paid app agreement
Having issues updating app and publishing online, due to paid apps agreement. The app is free for distribution not a paid app, hence it is price at 0$. Can't access the agreement as well to verify and account is showing error messages when action is done. Also getting a membership expired message, and account membership is renewed till 2026.
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Feb ’25
Inquiry About Silent Push Notification Behavior and Limits
Dear Apple Support Team, I hope this message finds you well. I am reaching out to seek clarification regarding the behavior and limitations of silent push notifications on iOS devices. Specifically, I would like to understand the following: Frequency: Is there a defined frequency limit for how often silent push notifications can be triggered? If so, what is the recommended or maximum frequency for sending silent push notifications to avoid potential issues? Notification Limit: Is there a specific limit on the number of silent push notifications that can be sent to a device within a given time frame? If there are any constraints or best practices, could you please provide guidance? Understanding these details will help ensure optimal implementation and avoid potential disruptions for users. I appreciate your time and assistance. Looking forward to your response. Best regards, Akhil
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Jan ’25
Apple Developer Program Enrollment Stuck
Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help. I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order. Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them. If you have additional questions related to this request, please > reference case number 20000089031868. Ge***le -> this is the name of the support agent Did I do something wrong from my side? Does anyone has the same issue?
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248
Feb ’25
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
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Apr ’25
Payment problems
I've been contacting Apple Developer support since last Friday because I am trying to open an individual apple developer account. I have opened 2 or 3 tickets and tried paying the $99 fee 2 times, 2 times I wasn't charged at all. I haven't got any reply to the support tickets and I don't know what to do... my request id 102537013023
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Feb ’25