Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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I got charged the annual developer renewal fee twice, then my account got suspended
So I got charged the annual developer fee on December 2024, and then again this February 2025. Worse, a few days after getting charged twice, I received an email from Apple saying my developer account subscription has been suspended due to failure in paying the annual fee. I already submitted a support ticket to Apple, but I haven't gotten a response yet. Is there something else I can do? Would appreaciate any help. Thanks!
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162
Feb ’25
Not Getting any update on Developer account
I am facing a problem. I have enrolled developer program on 7th may, 25. It says will take 2 days but I haven't received any confirmation. Again I submitted information on 11th February, 25 but still haven't received any email about confirmation or rejection. I tried to contact apple support. They created ticket for me. But haven't received any further information from them. It seems like I am a ghost and apple is not seeing me. Can anyone tell me what is the problem. Thank you
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324
Feb ’25
Convert from individual to organization membership
Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.
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77
Apr ’25
Unable to Complete Apple Developer Enrollment – No Response After Payment
Developer Tools & ServicesHello, I’m trying to enroll in the Apple Developer Program as an individual, but I’ve run into repeated issues and haven’t received any response or confirmation. Here’s what I’ve tried: I created a new Apple ID with my real name (first and last name). Enabled two-factor authentication. Verified that my billing and shipping addresses are complete. Tried enrolling both from the web and from the Apple Developer app on an iPhone. Used multiple valid credit and debit cards (Visa and Mastercard). Waited over 48 hours for confirmation or email—still nothing. No charges appear on my bank account either. I submitted a support request via the official Developer Support page but haven’t received any reply. I’m located in TUNISIA, and my Apple ID region matches my billing info and card. At this point, I’m unsure what’s going wrong or if my enrollment is blocked. Has anyone else faced this issue? Any advice on how to proceed or get a response from Apple? Thank you in advance. Best regards
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57
Jun ’25
Does in-app purchase allow dynamic amount set by user?
Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.
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70
Mar ’25
Push Notification
Hello. We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.
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116
Mar ’25
Enrollment form error handling
I don't want to throw anyone under the bus here, but I think the error handling for the D-U-N-S number verification step could be improved. Shown on page: The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile. This message is confusing when the only information provided is the company name, which exactly matches the D&B profile. We get more information about the error in console than what is shown on the page: "resultCode": 20010, "resultString": "Your organizations information is not complete.", "userString": "Your organizations information is not complete.", "requestUrl": "https://developer.apple.com/services-enrollment/validateDunsDetails", Displaying a clearer error message in line with this would greatly improve user understanding of what went wrong.
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185
Feb ’25
Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
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39
Jun ’25
Unable to Re-Enroll in Apple Developer Program Due to Document Rejection
Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.
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77
Mar ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
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186
Jun ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
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74
Jun ’25
Cannot renew membership after expiration.
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
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54
Apr ’25
Need Help Updating Incorrect Information Submitted During Enrollment
Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,
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52
Jun ’25
Apple Developer Program Enrollment Stuck
Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help. I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order. Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them. If you have additional questions related to this request, please > reference case number 20000089031868. Ge***le -> this is the name of the support agent Did I do something wrong from my side? Does anyone has the same issue?
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258
Feb ’25
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
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43
Jun ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
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127
Jun ’25