Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Developer Membership Purchase Error
Greeting everyone, I have been trying to enroll for apple developer program membership for the past 2 weeks, all efforts prove abortive with same error "I will receive acknowledement" email from Apple but i do not get charged and when I try to contact support they usually do not provide any help and often take long to reply once and take another week for another reply. I have now move the funds equivalent to $99 to my apple account. Please does anyone know how I can go about the enrollment using the funds from my apple account? Does anyone have such experience how did you resolve it? Do you know how i can successfully pay for the program from my bank using my debit card, because my card works easily and instantly for other subscriptions but except the Apple development program Please I will greatly appreciate any help i can get. thanks in advance
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Feb ’25
Apple support unresponsive
I've been contacting Apple Developer support for over 3 weeks now regarding new agreement that is not visible anywhere in account and no option to accept it either. Submitted ticket twice but no response at all. All they have to say is "Thank you for contacting us. We’ve received your support request and will get back to you as soon as possible. Your case ID is 102320028158. If you have any additional information you’d like to provide or would like a status update on your case, please reply back to this email."
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Feb ’25
Unresponsive Developer Support
My business is trying to renew our Apple Account. On renewal we get a message saying we’ll receiving an enrollment status email soon - we are yet to receive one and it’s been over a week. Our Apps have since been removed from the App Store. We have multiple cases open with Developer Support, the only response to date was with a number to call. That number was for consumer support and thus couldn’t help. How can we get hold of someone to assist? This is having a massive impact on our business.
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Feb ’25
The Issue I’m Facing with the Company’s Developer Account
I work as a mobile developer at the company I recently joined. The department that worked before me set up a developer account for the company. Later, this department parted ways with the company. Now, I want to access the developer account set up under the company’s name. However, I cannot access the account information or reach out to the former employees. How can I get this information, or how can I reset the passwords? I would appreciate help from anyone with experience and knowledge on this matter. Thank you in advance.
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Feb ’25
Apple Developer Enrollment – “Unable to Send Information” Error & Poor Support
Hi everyone, I’m trying to enroll in the Apple Developer Program, but every time I scan my ID, I get this error: “Unable to Send Information – Your information could not be sent due to a connection error.” I’ve tried different networks, devices, and browsers. I also asked several friends—both inside and outside the country—to try, and they all faced the same issue. I contacted Apple Developer Support, but the experience was frustrating: • Long wait times on the phone • No real solutions beyond basic troubleshooting • No explanation for the issue—just “Everything looks fine on our end.” This seems like a widespread issue. Has anyone found a fix? Also, Apple really needs to improve their Developer Support.
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Feb ’25
Developing app for personal use only
This is probably a long shot, is it possible to develop an IOS app for my personal use only without having to go through the App Store and install it onto my personal ios device? I’m not interested in selling an app yet, but I would like to create my own apps for my own use. The only thing I dislike iOS for is that I can’t write programs for myself and use them on my device! Cheers, Peter
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Feb ’25
Apple Developer Program Enrollment
Hello, I have been enrolled for apple developer program in 14th of February which says it should takes up to 48 hours to enroll. I have received my order number which is W1510513031 but my account is still seems Pending when i logged in. How long it should take? In my account when i logged in it still have purchase button there which i have already paid for it.
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Feb ’25
Purchase your membership
I have tried to pay the enroll several times, I only receive the email below, but even after two days I have not received anything, not even if it worked or not, I have been trying and waiting for months and nothing. Order Acknowledgement Dear VICTOR GARCIA, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations
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Feb ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violation of certain terms. We were very surprised by this notice and are deeply concerned about the matter. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could do so by contacting you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request”. We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to get in touch for further assistance. Secondly, we operate the “mathos ai” application under this account, which currently enjoys over one million users and maintains a rating of 4.6 on the App Store. Our team has always been proactive in handling user accounts, refunds, and payment issues, and we are committed to providing high-quality service to our users. Therefore, we are puzzled by the suspension of our account and believe there might be some misunderstanding or miscommunication. We sincerely hope to connect with the appropriate Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns. Thank you very much for taking the time to read our email. We look forward to your response and guidance. Sincerely, Tianwei Yue
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Feb ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violations of certain terms. We are both surprised and deeply anxious about this decision. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could contact you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request.” We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to reach out for assistance. Secondly, I would like to emphasize that the “mathos ai” application operated under this account currently has over 3 million active users. Our application has consistently maintained a high user rating of 4.6 and a record of excellent service. The immediate deletion of our account has rendered the service inaccessible to a large number of customers who use Apple products, severely impacting their experience. We believe that this decision does not align with the shared values of customer care that both Apple and we have always upheld. We have always been proactive in handling user accounts, refunds, and payment issues, and we continuously strive to provide high-quality service to our users. Consequently, we are puzzled by the reason for the account suspension and believe that there might be some misunderstanding or miscommunication. We sincerely hope to connect with the relevant Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns and restore our service. Thank you very much for taking the time to read our email. We look forward to your prompt response so that we can resolve this issue and jointly safeguard the interests of our valued customers. Sincerely, Tianwei Yue
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Feb ’25
Cannot Revoke iOS Development Certificate – "The specified resource does not exist"
I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error: "The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team." Despite this error, the certificate still appears in my list, and the only available action remains "Revoke." Steps I've tried so far: Refreshed the page and cleared the browser cache Logged out and back into my Developer account Tried using different browsers (Safari, Chrome) Checked Xcode > Preferences > Accounts for certificate status Contacting Apple Support (Not response since over 3 weeks) Additional Info: The certificate type is iOS Development, not Distribution. The status has been "Pending Approval" since creation.
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Feb ’25
SO FRUSTRATING: Your enrollment in the Apple Developer Program is under review
I have spent many weeks trying to enroll in the Apple Developer program. I submitted all the info, waited, called support (which was completely useless and provided no additional insight into why I can't be enrolled). I read other threads about this and there appears to be little answer for what to do. I meet all the requirements outlined on https://developer.apple.com/support/app-account/ Everything I do points me back to https://developer.apple.com/programs/enroll/ Where I click the Enroll button and I then get the following message. Contact us to continue your enrollment. Your enrollment in the Apple Developer Program is under review. Please contact us. And then when I talk to support I get 30+ minutes of absolutely no help and sent on my way. I also tried creating a new Account/ID but it wouldn't allow me to proceed when I entered the 2 factor auth code from my phone number (which is associated with my original Apple Account) Thanks in advance to anyone that can provide me hope on how to proceed.
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Feb ’25
Issue Unresolved Since December 13, 2024 – Case ID: 102485600459
Hello, I originally reported this issue on December 13, 2024, and received a case ID from Apple Developer Program Support: 102485600459. However, the issue remains unresolved, and I have not received any further updates. Could someone please assist me in getting this matter addressed? Any guidance or escalation options would be greatly appreciated. Thank you.
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Feb ’25
No response from appeal
Hello, In 2024 I received notice of Apple Developer Account termination (Team ID: FCKZLDS8EQ) (with no reason) and in 5 days I have sended the appeal. After 30+ days - my account was terminated. The notification said that I only have a month to file an appeal, I did it within 5 days, but neither during the month nor so far - I have not received a response. Also, after the appeal, I contacted support saying that there was no response to the appeal and still remained unanswered to these tickets: 102346160903 and 102349953096. I described everything in detail in that appeal. I have an Apple Developer membership since 2014 and this is some kind of misunderstanding, I have an old trusted developer account without any violations.
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Feb ’25