I am the Account Holder of a membership active for almost 2 years. After updating my address, my account entered a loop: App Store Connect (Business) shows: the Account Holder must review and accept the updated Apple Developer Program License Agreement. developer.apple.com/account shows no agreement to accept, only an option to enroll. Clicking enroll returns: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I have apps in production that I cannot update. Case ID: 20000138391216. The case has been marked as escalated for over a month with no resolution. I had send lot of emails, also call to apple, but there is no reply of what is happening. Could someone from Apple please escalate this internally? Or is there anyone that has any recommendation on how to solve this?

Request to Apple Developer Support: please review this Apple Account and manually clear or reset the rejected enrollment/identity state so I can re-enroll on the same Apple Account. Apple Account: the account I am posting from Developer ID: 68Q62JHSWR Support Case ID: 102960248734 (opened today via Program Enrollment) Region: United States What happened Before I turned 18, I started an Individual enrollment and submitted a government photo ID. The ID showed that I was a minor, so the enrollment was denied. That denial was correct at the time. I turned 18 earlier this year. I am now an adult and over the age of majority in my region. I did call Apple Support about this once, but that call happened while I was still 17, so "there is nothing we can do" was the right answer then. This is the first time I have asked Apple to look at the account as an adult. Current state developer.apple.com/enroll returns: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. That message renders before any form fields, so there is no way for me to re-enter my details or re-submit an ID. On my account record, fssStatus is 3 (Rejected). The enrollment flow branches on that value and routes straight to the rejected state, so it never reaches the identity edit step. When identity re-validation is attempted, the service returns: resultCode 1200 - "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support." I have no team and no Team Admin, so that message points back here. Why I believe I am eligible Apple Developer Program License Agreement section 3.1(a) requires that "You are of the legal age of majority in the jurisdiction in which You reside." That is a present-tense certification and I meet it today. Nothing in the ADPLA or on developer.apple.com/programs/enroll states that a minor-age denial is permanent or bars a later enrollment. My Apple Account uses my real legal name and address, and two-factor authentication is enabled. What I am asking for Clear the residual rejected identity/eligibility state (fssStatus 3) on this Apple Account so the enrollment flow can reach the identity step again. I will re-submit government photo ID immediately through any channel you specify, including the Apple Developer app. I do not want to create a second Apple Account. This is my primary Apple Account, and identity verification is documented as permanently bound to the account it was first performed on, so a new account would not be a clean workaround. Thank you.

I am extremely new to this so please bare with me. I am trying to enable push notifications for my app and understand that I need to go to Apple Developer account, go to Certificates, Identifiers & Profiles → Keys and create an Apple Push Notifications service (APNs) auth key. Download the .p8 file and copy its 10-character Key ID (Apple only lets you download it once). In other tutorials it shows that there should be multiple check box selections to choose APN when generating a key but my screen looks like this? Can anyone advise on what I am doing wrong?

I left a previous organization’s developer team and am now trying to enroll as an individual. Apple Support says my trusted device or phone number is associated with another Apple Account, blocking enrollment. However, my iPhone and Mac were purchased new and have never been trusted devices on someone else’s account. I have verified 2FA, account details, trusted devices and numbers, cleaned up my previous account, completed Apple’s requested identity verification, and had Support reset the enrollment state several times. After every reset, both Safari and the Apple Developer app immediately show “Your enrollment could not be completed at this time” after I submit my information. The Operations team also says it cannot identify the supposedly linked account. Has anyone resolved this exact issue? If a server-side association or restriction had to be cleared, or a different escalation path worked, I would appreciate the details.

Hello, I’m experiencing an issue with my Apple Developer Program enrollment and I would like to know if anyone has faced the same situation. I purchased the Apple Developer Program membership for USD 99 at the end of August 2026. The payment was successfully charged to my card and Apple issued an official invoice confirming the payment. However, more than two weeks later, my Apple Developer account is still showing my enrollment as pending and continues to display “Complete your purchase” / “Purchase your membership.” I am also still receiving automated emails from Apple Developer saying that I have not yet purchased the program. I contacted Apple Developer Support several times. My case was escalated to a Senior Advisor team, but the issue has still not been resolved. Has anyone experienced a situation where: The USD 99 payment was successfully charged An official Apple invoice was issued The Developer account remained pending Apple continued asking for another payment If so, how long did it take to get resolved, and did Apple eventually activate the membership or issue a refund? I do not want to make a second payment for the same membership. Thank you for any advice or experience you can share.

Hi everyone, I submitted my enrollment for the Apple Developer Program (Individual) about three weeks ago, and the status has not moved once since. It still reads exactly: Your enrollment is being processed. Your enrollment ID is PB833RQLZQ.

We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.

我在注册 Apple Developer 个人账号时，遇到如下错误提示： 未能成功验证身份证。请与支持团队联系。 但是在developer的contact表单提交服务申请，网页提示：处理你的请求时遇到问题。 我的情况： Apple ID：使用的gmail邮箱注册在十几年前注册，并一直使用到今天（具体邮箱地址可在后续沟通中提供） 已开启双重认证，信息真实完整。所用的开发设备macbook pro也是从深圳apple店现场购买的。联系苹果开发者团队客服后，一直没有告诉我具体的解决方式。 我用本人身份再去申请新的id以及注册开发者依然被提示无法注册。 因为工作需要，我必须用本人身份申请苹果开发者。 希望得到帮助： 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢！

Can some one tall me when are the Swift Student Challenge i want to join it

I just renewed my expired developer account. Payment went through and I received an email confirming that. On the website it is asking me to renew again. I don't recall seeing there would be a delay in the process after renewing to use my account again. Any thoughts or advice? Thanks!

Hello, I am experiencing a serious issue with my Apple Developer Program enrollment and would appreciate help from Apple staff or anyone who has experienced the same situation. I enrolled as an Individual through the Apple Developer website and completed the €99 payment on August 8, 2026 at approximately 21:57 (Portugal time). Today is August 13, 2026, so five days have passed since the purchase. The situation is currently: Apple successfully created my €99 Apple Developer Program order. I received an official Apple Store email confirming that the order is being processed. The order has not been cancelled. I have received no refund. I have received no payment rejection. The Apple Store order page still shows the order as active and processing. The order page even displays a delivery-style progress bar with Processing → Preparing to Ship → Shipped → Delivered, although this is a digital Apple Developer Program membership. My Apple Developer account still shows “Pending”. The account page still displays “Purchase your membership” and “Your purchase may take up to 48 hours to process”, even though the membership was already purchased five days ago. So Apple Store appears to have an active paid order, while the Apple Developer system behaves as if the membership has not been purchased. I contacted Apple Developer Support. Case ID: 20000133984820 The first response I received after waiting several days did not explain what happened to the existing payment or order. I was instead advised to resubmit the enrollment through the Apple Developer app. However, this does not answer the main issue: What happened to the existing €99 purchase, and why has it remained unresolved for five days? I also currently do not have access to an iPhone, iPad, or compatible Mac, so simply restarting the enrollment through the Apple Developer app is not a practical solution for me. The web enrollment is an officially supported enrollment method, and the purchase through that method has already been completed. I have replied to Developer Support requesting escalation and asking them to investigate: whether the €99 payment was successfully captured; whether the order is correctly linked to my enrollment; why the order is still being processed; whether any identity/payment verification is required; and whether the existing enrollment can be manually reviewed and activated. My application is ready for release, including real-device testing, and this unresolved enrollment is now directly blocking the launch. I am fully willing to complete any legitimate identity, address, or payment verification Apple requires. I am also available for a telephone call if Developer Support needs to verify any information. I am not looking for a workaround or a way to bypass verification. I simply need Apple to either process the enrollment I already paid for, tell me exactly what additional verification is required, or explain clearly what has happened to the existing payment/order. Has anyone recently experienced this exact situation — payment completed, order still processing, account Pending, and “Purchase your membership” still displayed after several days? If anyone from Apple Developer Relations sees this, I would greatly appreciate a review or escalation of Case ID 20000133984820. Thank you.

Im trying to enroll for Apple Developer Program. I get DUNS number mismatch even though I have registered as an organisation in D&B. How to resolve this issue

Apple Developer Program enrollment pending for one month despite payment I’m looking for advice or help regarding my Apple Developer Program enrollment. I completed the enrollment process and paid the full 12-month membership fee, but I still cannot access or use the Developer Program. The case has now been going back and forth for approximately one month. Apple Support previously stated that I would receive a response within two business days, but that timeframe has passed without any meaningful update. I have also followed up by email, but I have not received a resolution or a clear explanation of what is still required. My company is an Estonian OÜ, and I have provided the requested company and identity information. At this point, the delay is blocking the release and testing of our iOS application, even though the membership has already been paid in full. Has anyone experienced a similar situation? Is there an Apple representative or escalation channel that can review the enrollment and help move the case forward? I would appreciate it if someone from Apple could reach out and assist with the case.

Hi everyone, I paid US$99 (still amunt not deducted) for the Apple Developer Program and received an email saying my order would be processed within 2 business days. It has now been 4 days, but my membership is still not active. Can anyone please advise what I should do or how I can check the status? Thank you!

Hello Apple Developer Community, I am posting here because I have exhausted the official support channels and I am now stuck in a support loop with no clear path to resolution. My Apple Developer Program enrollment issue has been ongoing since August 12, 2026. My $99 membership payment was successfully processed, I received an official Apple invoice, and Developer Support initially confirmed in writing that my membership was “successfully purchased and activated” with the status “Processed.” Shortly afterward, however, I was informed that my enrollment could not be completed. Since then, I have opened multiple Developer Support cases and sent multiple follow-ups. Developer Support subsequently marked my issue as: “It looks like this issue is related to your Apple Account.” and directed me to getsupport.apple.com. I followed that instruction. I contacted Apple Support directly, completed Apple Account verification, and received an Apple Support case documenting that interaction. Apple Support then advised me that the Apple Developer Program enrollment issue is outside their scope and must be handled by Apple Developer Support. I returned to Developer Support and opened an escalation case. Now that latest Developer Support case has also been redirected back to Apple Support with exactly the same message: “It looks like this issue is related to your Apple Account.” So I am currently stuck in this loop: Developer Support → Apple Support → Apple Account verified → Apple Support refers me back to Developer Support → Developer Support redirects me to Apple Support again. I completely understand that account-specific matters cannot be reviewed publicly on the forums, and I am not asking anyone here to review or activate my account. I am asking a different question: What is the official escalation path when Developer Support repeatedly redirects a case to Apple Support, while Apple Support confirms that the issue must be handled by Developer Support? If there is a specific Apple Account issue, I simply need Developer Support to tell me what that issue is and what Apple Support needs to do, rather than redirecting me without any actionable information. This has now been unresolved for approximately one month, despite payment, multiple support cases, follow-ups, and completion of Apple Account verification. Is there a way to request an internal escalation, Senior Advisor review, Enrollment/Membership specialist, or Developer Support callback for this type of situation? Any guidance on the correct official escalation path would be greatly appreciated. Thank you.

Hello, I got the problem when trying to enroll my account to be Developer. It said: Your enrollment in the Apple Developer Program could not be completed at this time. How can I fix this? Thanks

I am posting this because I have exhausted every internal channel over the past month and have not received substantive answers to basic questions about the release of my earned proceeds. Timeline: July 2026 — An IP complaint was filed against my app. Apple opened an investigation. July 29, 2026 — I voluntarily removed the app from sale in all 175 territories before Apple asked me to. I also changed the app name, icon, tagline, screenshots, and website. August 4, 2026 — Apple's App Store Notices team closed the matter, writing: "We trust this resolves your concerns and consider this matter closed at this time." August 11, 2026 — I received a Pending Termination Notice citing Section 3.2(f) for the same issue that was closed one week earlier. August 12, 2026 — A member of Apple's App Store Notices team confirmed by email: "Our team did not initiate any action against your account." August 13, 2026 — App Review Board rejected my appeal. The team that investigated the matter for a month closed it as resolved. A different team terminated my account for the same issue seven days later. I have documented correspondence from both teams confirming these facts. Regarding earned proceeds: App Store Connect currently shows approximately $43,000 USD and €857 EUR in earned proceeds marked as "Balance Carried Forward." These are from completed transactions by real customers who purchased subscriptions and received the service they paid for. The refund rate was low and no chargebacks were filed. I have contacted iTunes Finance, Developer Support, and Apple Executive Relations. iTunes Finance stated on August 28 that the account is under review for "irregular activity" but has not responded to three separate requests asking what documentation is needed to complete that review. My questions for the community and any Apple representatives: Has anyone experienced a situation where Apple Legal closed an IP matter and then App Review terminated the account for the same issue? What is the standard process and timeline for the release of earned proceeds after account termination? Apple's agreement (Schedule 2, Section 7.1) provides for a temporary hold period to cover refunds and chargebacks, but does not appear to authorize indefinite retention. Has anyone successfully received their earned proceeds after termination, and how long did it take? Is there a specific team within Apple that handles the release of earned proceeds separately from the account termination decision? I have submitted multiple appeals through the App Review Board form, Developer Support has filed an appeal on my behalf, and I have submitted a detailed improvement plan with specific compliance commitments. I have also offered to provide full identity verification and to convert to an Organization account. I am not asking the community to take sides on the termination itself. I am asking for practical information about the proceeds release process, because Apple's internal teams have not provided it despite repeated requests over the past month. Apple ID: 6777752146 Team ID: XJR63P2754

I am unable to accept the Apple Developer Agreement. Every attempt fails server-side with the same error. A request is already open with Apple Developer Program Support (case 102955759789); I am posting here in parallel because the failure looks like a data problem on the account record that support may need internal help to reach. What happens: On https://developer.apple.com/register/agree/?path=%2Faccount%2F I click Agree. The POST to /services-register/registerDeveloper (payload: agreementId plus receiveEmails) returns HTTP 200 with: resultCode: 25000 resultString: "DS internal exception occurred. ErrorCode: -21050 ErrorMessage: state province cd should not be greater than 32" responseId: 08447485-8e67-447e-a316-7c520926ed1a creationTimestamp: 2026-09-07T14:17:00Z The same error appears in the UI as a modal dialog, and also occurs in the Apple Developer app for macOS. What I have already checked: Reproducible in a private window and across browsers, so it is not a cached-session issue. The request body contains no address data, so there is nothing malformed on the client side. The rejected value appears to already be stored on the account record. I am signing in with a Managed Apple Account provisioned by my organisation. I cannot inspect or correct my address myself: account.apple.com returns UnsupportedAccountTypeForWeb_IsManagedAppleId for the personal information section. Access to Apple Developer Program resources has already been granted for my account in Apple Business Manager. My organisation has an active Apple Developer Program membership as an organisation. I only need to join the existing team, not to enrol. Apple Developer Program Support case 102955759789 is open, with no resolution so far. My questions: Which field on the account record does "state province cd" map to for a Managed Apple Account — the address of the assigned Apple Business Manager location, or an attribute synced from our identity provider? Knowing this would let our administrator fix the source instead of guessing. Given that the value cannot be edited by the user on a managed account, can this record be corrected on Apple's side, or case 102955759789 escalated to the Developer Program team? Thanks.

Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I am unable to complete the payment. Every time I try to complete the purchase, I receive the following error: “We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region.” My details are: Country/Region: Kosovo State/Province/Region: Kosovo Region (selected from the available dropdown option) I have checked and re-entered my information multiple times, and everything appears to be correct. However, I receive the same error every time I try to complete the payment. I have also seen other developers from Kosovo reporting the same issue with the “1549” State/Province/Region value. Has anyone from Kosovo managed to solve this issue or found a workaround? I would really appreciate any help or advice, as I need to complete my Apple Developer Program enrollment to publish my apps. Thank you!

My Apple Developer Program enrollment has been unresolved for approximately two weeks. Apple Developer Support has confirmed that my first USD 99 payment was successfully processed. My enrollment is blocked because Apple requests a Kazakhstan National ID card. I am a Russian citizen and therefore cannot possess a Kazakhstan National ID card. I have a valid Russian passport and a Kazakhstan IIN and have repeatedly requested an alternative identity verification method. I have received no resolution, and the support case page no longer provides me with a way to send a message or request help. I would appreciate it if Apple Developer Support could review Case 102953372323 and either provide an alternative verification method or refund the USD 99 payment.