Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.

Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.

Our organization has an active Apple Developer membership, but since last month, we’ve been unable to access our team information or manage certificates. Our apps are still active in App Store Connect, but we cannot update them. On the Developer account page, a “Join Now” button appears, but clicking it results in the message: “Your Apple Account is already associated with the account holder of a membership.” Additionally, this account was originally registered with an older email when it was used to create a personal developer account in 2015—nearly 10 years ago. We do not know if this is causing the issue. We have contacted Apple many times but no reply within one month. Any guidance or assistance would be greatly appreciated. Thanks!

Hello, I hope you’re doing well. I enrolled in the Dev program and completed the payment on August 5, but I have still not received confirmation of my enrollment. The information indicated that the payment and enrollment confirmation would be processed within 48 hours, so I’m following up as it has now been several weeks. I would appreciate your help in resolving this as soon as possible. Thank you in advance for your assistance.

Hi, guys, I have a question about enrolling as an Organization. My previous Apple Developer Program enrollment as an Individual was declined. I’m now planning to set up a U.S. company for my app business. Once the company is properly registered and has everything Apple requires, such as a D-U-N-S Number and company website, can I still enroll the company as an Organization using my own identity and be the Account Holder? I’m not trying to get around the previous decision. I just want to know whether the decision on my Individual enrollment also prevents me from representing my own company in an Organization enrollment. Also, if I’m allowed to do this, should I use my current Apple Account or a different one? Thanks for any clarification.

I have been trying to enroll as an Individual in the Apple Developer Program. The enrollment consistently fails with: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” I have already: • verified my legal name and Apple Account information • updated my phone number and trusted phone number • enabled two-factor authentication • verified my address • waited several days • tried web enrollment • tried the Apple Developer app • contacted Developer Support Phone support is currently unavailable and I have not received a response to my support request. Could Apple Developer Support please review my case and advise whether manual identity verification is required?

Hello, I’m having an issue enrolling in the Apple Developer Program as an Individual / Sole Proprietor. I completed the enrollment process and submitted the $99 membership purchase. Apple sent me an order acknowledgement saying that the order would be processed within 2 business days. However: My credit card has never been charged. My Developer account remains in Pending status. The account still shows “Purchase your membership”. Trying to continue or restart the enrollment sometimes results in “We are unable to process your request. An unknown error occurred.” I have already contacted Apple Developer Program Support, but so far I have only received the automatic confirmation and no actual response. My support case ID is 102955478572. It has now been several days with no progress. I have also seen other recent posts describing very similar enrollment/payment issues. Has anyone recently managed to resolve this? Is there currently a known issue with Apple Developer Program enrollment or payment processing? I would appreciate any guidance from Apple Developer Support on how to either complete the existing enrollment/payment or reset the stuck enrollment so I can try again.

Hello, I’m looking for guidance regarding an Apple Developer Program enrollment issue that has remained unresolved despite multiple contacts with Apple Support. I enrolled as an Individual and successfully paid the $99 Apple Developer Program membership fee. The payment was charged and I received an official Apple invoice. Initially, Apple Developer Support informed me that my membership had been successfully purchased and activated and showed the membership status as Processed. Shortly afterward, however, I received another message stating: “For one or more reasons, your enrollment in the Apple Developer Program couldn’t be completed.” I contacted Developer Support under: Case 20000136025222 Developer Support subsequently indicated that the issue appeared to be related to my Apple Account and directed me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why Developer Support had redirected the enrollment issue to them. I then attempted enrollment again through the official Developer website. Immediately after selecting Individual / Sole Proprietor and clicking Continue, I receive: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” No request for identity documents or additional verification is presented. I also have another Developer Support case: Case 20000142610492 At this point, I would appreciate guidance from Apple Developer Support on whether my enrollment requires a manual identity/compliance review or additional Developer identity verification. I am fully prepared to provide my passport, government-issued identification, payment invoice, or any other required documentation through Apple’s secure verification process. Could Apple Developer Support please review or escalate these cases to the appropriate Enrollment/Membership team or Senior Advisor and advise what specific verification or action is required from my side? Thank you.

Hi Apple Developer Support Team, I placed a membership order on 12/27/2025 — Order #W1642892477 — and I’m running into two issues: Possible duplicate charges I was first charged on the card ending **73, but the site then indicated the charge did not go through. However, I can see the deduction on my card. I then tried again using my second card ending **53, and I also see a deduction there. Please confirm whether both charges actually captured or if one is only a pending authorization. If both captured, please refund the duplicate charge. Membership still shows “Pending” Even though payment appears successful, when I log in my membership status still shows Pending. I also have not received any approval/activation/confirmation email. Could you please: Confirm the payment status for Order W1642892477 (including both cards), Activate my membership, and Let me know how long activation normally takes and whether there’s any action needed from my side? Thank you, Raymond.

I submitted request NBTNZFFL39 for enrollment in the Apple Developer program on July 7. That same day, I received a reply requesting documentation of my association with my firm. I submitted those materials and have now been waiting nearly two months, but my developer page only shows "Your enrollment is being processed". I raised a support request about this a week later (case 102917902225) and was told that my enrollment was awaiting review by the Apple document review team. Can you please give an estimate of when this review will be completed?

ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Is not allowing my app to review.

Hello Apple Developer Community, I urgently need assistance or guidance regarding an Apple Developer Program enrollment issue that has remained unresolved for several weeks. I successfully completed the enrollment process as an Individual, paid the $99 membership fee, the payment was charged, and I received an official Apple invoice. I initially received confirmation from Apple Developer Support that my membership had been successfully purchased and activated. However, I later received a message stating: “Your enrollment could not be completed.” Since then, I have followed every instruction provided by Apple. Developer Support initially handled my case under 20000136025222 and later indicated that the issue appeared to be related to my Apple Account, directing me to Apple Support. I contacted Apple Support directly and successfully completed Apple Account verification. The Apple Support advisor could not identify why the enrollment issue had been redirected to them. Despite this, my enrollment still immediately returns: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also opened case 20000142610492 and have sent multiple follow-ups, but I still have not received a clear explanation or resolution. I am fully prepared to provide my passport, government-issued ID, payment documentation, or complete any additional Developer identity/compliance verification required. This has now become urgent, as the prolonged delay is significantly affecting my development work and business operations. I would greatly appreciate it if someone from Apple Developer Support could help escalate these existing cases to the appropriate Enrollment/Membership team or Senior Advisor for manual review, or advise me on an alternative official escalation channel. Cases: 20000136025222 20000142610492 Thank you for any guidance or assistance.

Hello, Our organization’s Apple Developer Program membership is marked as expired as of August 30, 2026, but the Apple Developer Program subscription on my Apple Account is active until April 8, 2027. The expiration notice says: Your Apple Developer Program membership has expired. It directs me to open the Apple Developer app and select Renew, but there is no Renew button available in the app or on the website. I therefore have an active subscription, an expired organization membership, and no apparent way to resolve the issue myself. I contacted Apple Developer Support more than a week ago, but I still haven’t received a response. Support case ID: 20000127078034 Could someone from Apple please help review or escalate this case? Specifically, I need to understand whether my active subscription is correctly linked to our organization’s team and how to restore the existing membership without paying for a duplicate subscription. Has anyone experienced the same mismatch and found a way to resolve it? Thank you for your help.

I am seeking an actionable investigation path for an Apple Developer app enrollment failure that has remained unresolved since May 24, 2026. The initial error was ID Verification Rejected. After support reset identity verification in May, I could proceed to the address screen, but pressing Continue produced "Action not allowed." I have reported the same failure on two Macs and an iPhone, including macOS 26 and macOS 27 beta, after reinstalling the app and with no VPN involved. Support has received the requested screenshots and identity documentation, plus a recording and device details supplied on August 10. Multiple senior-advisor and operations escalations have not provided a resolution. The unresolved question concerns trusted-device associations. In May, support reviewed my report that no unknown trusted devices were visible, reassured me and reset verification. In August, support asked me to contact owners of other Apple Accounts using my device as trusted, without identifying an actionable association or procedure. None of my devices has been used to enroll under another account. I checked System Settings > Apple Account > Devices and Sign-In & Security > Two-Factor Authentication again on September 8. The verification list shows five Apple devices and one trusted phone number. That interface does not show associations with other people's accounts, so it cannot establish the state of Apple's internal enrollment checks. Is there a supported process for Developer Relations or operations to investigate this cross-account association when the customer cannot identify another account? Which specific team or escalation path handles this? I am not requesting another person's private information or a way around enrollment requirements. I need Apple to identify the failing check and provide a remedy I can actually carry out. More than three months without actionable findings is unacceptable. My existing support case contains the evidence and can be supplied privately to Apple staff.

Enrollment ID: 8JSA76PQND Enrollment type: Company / Organization Country: Israel Timeline: Enrollment submitted as an Organization with an active D-U-N-S number (626526092). 11 August 2026: Apple emailed asking for manual verification documents, since identity and association could not be verified automatically. 17 August 2026: I uploaded all three requested documents via developer.apple.com/contact/file-upload/ referencing this enrollment ID: (a) government photo ID, (b) a signed ownership and authority letter, (c) the business registration certificate. Since then: no further communication from Apple of any kind. No approval, no rejection, no request for anything additional. 1 September 2026: I sent a status request through Apple Developer Support referencing this enrollment ID. No reply after a week. Today the account portal still shows "Your enrollment is being processed." My actual question is about one of those documents. AYA Labs is a registered Israeli sole proprietorship (Osek Murshe), not an incorporated company. Israel does not issue a companies-registry certificate for this business form, so for that requirement I supplied the official Israel Tax Authority VAT registration certificate (Form 34), which is the equivalent registration document. It is bilingual Hebrew and English. Is that the correct document for an Israeli sole proprietorship, or is the review waiting on something else? If a different document is needed, I can provide it the same day. I am not able to ship signed and notarized macOS audio plugin builds until this is approved, so this is blocking a product release. I would rather fix a document problem today than keep waiting on a review that is stalled for a reason nobody has told me. Thank you.

Hello Apple Developer Support, I’m requesting assistance with my Apple Developer Program enrollment. Case ID: 20000120314399 My enrollment became unable to proceed after I reached the purchase stage. The Developer app now shows “Unable to Continue” and directs me to contact Developer Support. I have contacted Developer Support several times by phone and email over the past month. I was eventually told that Apple could not continue processing my enrollment and, most recently, that this was a final decision. I respect Apple’s enrollment and verification requirements. I am not asking to bypass the review process. I am only asking whether an Apple staff member could please review my case and determine if my current enrollment can be reset/cleared, allowing me to start the enrollment and identity verification process again from the beginning. I am happy to complete any verification or provide any documentation Apple requires. I would greatly appreciate any assistance or guidance from Apple staff. Thank you.

Can someone at Apple please help move this case forward? Team F587Y8G7S4 (Individual membership, active since 3 July 2026) has never been able to notarize. Every submission, including an empty test zip, is rejected before scanning with: statusCode 7000 — "Team is not yet configured for notarization" issues: null, ticketContents: null Latest test: submission 08e5b2a7-db7d-4a3c-b760-fbe97266ad0a, 7 September 2026, 18:10 UTC. First occurrence: submission f2331ba3-65e0-4513-aa46-da98ecc6d742, 3 July 2026. Signing: Developer ID Application (G2), hardened runtime, uploads succeed. Membership and all agreements are active. Developer Programs Support case 102932780546 has been open since 4 July. It was escalated on 25 July, then "escalated to our engineering team" on 18 August and again on 2 September. No internal ticket number, no timeline, and no engineer has contacted me. I have supplied every detail requested (repro steps, timestamps, screenshots). Please: Escalate case 102932780546 to the team responsible for Notary Service provisioning. Confirm Team F587Y8G7S4's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. This is blocking a commercial macOS release. If you need anything else, tell me exactly what to provide.

Our organization has been trying to get an Enterprise account setup but it's been in processing for several months. We've contacted support multiple times since April without any progress. Any ideas how we can escalate our support ticket to get a resolution?

Hi everyone, I recently submitted my application for the Apple Developer Program (as an individual / organization) and completed the payment/verification process. I was wondering what the current average wait time is for account approval? It has been 5 days so far, and the status is still pending. But the profile section it said it might take 48 hours. If anyone has recently gone through the enrollment process, how long did it take for your account to be approved? Any insights or advice on whether I should reach out to Developer Support would be greatly appreciated! Thanks!

Hi, I've been trying to enroll in the Apple Developer Program for about a month now. I'm one person, one Apple ID. Support keeps telling me my account can't be confirmed as "associated" with the enrollment, even though I'm logged into that exact account. I've tried to pay the $99 fee twice, and it has never actually been charged either time. In the Apple Developer app, tapping "Enroll Now" just gives "Unable to Continue. Contact support." About a week ago I sent a full write-up of everything through the official Contact Us form on developer.apple.com. No reply since. If anyone from Apple could take a look, I'd really appreciate it