Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Created

Apple renewal issue
Dear Apple, I had successfully renew my membership with bellow email "Your Apple Developer Program membership has been renewed for another year and your membership details are below. We look forward to the innovative new apps you'll bring to Apple platforms." A few days later, I got another email After several attempts, we're unable to collect payment using the payment method you provided to renew your Apple Developer Program membership. Your access to the Apple Developer Program has been disabled. At https://developer.apple.com/account, It displays a button with "Enroll today" instead of "Renew membership". Clicking it show below error "Your Apple Account is already associated with the Account Holder of a membership." I've tried getting support from https://developer.apple.com/contact/topic/SC1101/subtopic/30007/solution/select, but no reply after a few days. All my apps are not able to receive notifications and I'm afraid it will be removed from PlayStore soon. Anyone experienced such issue and anyway to get it resolved quick?
4
1
271
Feb ’25
Unable to Access Organization Developer Account – “Join Now” Appears
Our organization has an active Apple Developer membership, but since last month, we’ve been unable to access our team information or manage certificates. Our apps are still active in App Store Connect, but we cannot update them. On the Developer account page, a “Join Now” button appears, but clicking it results in the message: “Your Apple Account is already associated with the account holder of a membership.” Additionally, this account was originally registered with an older email when it was used to create a personal developer account in 2015—nearly 10 years ago. We do not know if this is causing the issue. We have contacted Apple many times but no reply within one month. Any guidance or assistance would be greatly appreciated. Thanks!
0
0
271
Feb ’25
The Issue I’m Facing with the Company’s Developer Account
I work as a mobile developer at the company I recently joined. The department that worked before me set up a developer account for the company. Later, this department parted ways with the company. Now, I want to access the developer account set up under the company’s name. However, I cannot access the account information or reach out to the former employees. How can I get this information, or how can I reset the passwords? I would appreciate help from anyone with experience and knowledge on this matter. Thank you in advance.
1
0
308
Feb ’25
Developer membership renew button not showing
My membership got expired and I don't see the renew button anywhere on the website or the developer app. In my case, I have changed the developer account email address 6 months ago and the new email was not mapped for renewal that's why the renew button was not showing (I guess). I tried to reach to Apple support, the phone support wasn't available so I wrote couple of emails. After 48 hrs they have sent an email saying the new email address has been mapped but still I see no renew button. I added required funds and disabled the auto-renew option yet no hope. it's been four days still no replay from Apple. I was constantly checking for the phone support. Today I saw phone support was available so I immediately requested the call and explained the support staff about my situation and he fixed within a minute. so guys if you are facing similar issue and see no solution even after contacting multiple times via emails, wait for phone support and request a call. This is the fastest and efficient way to resolve this "renew" issue. add the required funds so that the subscription payment will be done instantly. Have a good day y'll
0
0
297
Feb ’25
how long does it take to get apple developer account approved?
I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?
1
0
204
Feb ’25
Unresponsive Developer Support
My business is trying to renew our Apple Account. On renewal we get a message saying we’ll receiving an enrollment status email soon - we are yet to receive one and it’s been over a week. Our Apps have since been removed from the App Store. We have multiple cases open with Developer Support, the only response to date was with a number to call. That number was for consumer support and thus couldn’t help. How can we get hold of someone to assist? This is having a massive impact on our business.
0
0
122
Feb ’25
Apple Developer Enrollment – “Unable to Send Information” Error & Poor Support
Hi everyone, I’m trying to enroll in the Apple Developer Program, but every time I scan my ID, I get this error: “Unable to Send Information – Your information could not be sent due to a connection error.” I’ve tried different networks, devices, and browsers. I also asked several friends—both inside and outside the country—to try, and they all faced the same issue. I contacted Apple Developer Support, but the experience was frustrating: • Long wait times on the phone • No real solutions beyond basic troubleshooting • No explanation for the issue—just “Everything looks fine on our end.” This seems like a widespread issue. Has anyone found a fix? Also, Apple really needs to improve their Developer Support.
2
2
246
Feb ’25
Developing app for personal use only
This is probably a long shot, is it possible to develop an IOS app for my personal use only without having to go through the App Store and install it onto my personal ios device? I’m not interested in selling an app yet, but I would like to create my own apps for my own use. The only thing I dislike iOS for is that I can’t write programs for myself and use them on my device! Cheers, Peter
3
0
277
Feb ’25
Purchase your membership
I have tried to pay the enroll several times, I only receive the email below, but even after two days I have not received anything, not even if it worked or not, I have been trying and waiting for months and nothing. Order Acknowledgement Dear VICTOR GARCIA, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations
1
0
227
Feb ’25
No Response from Apple Developer Support for Over 3 Weeks (Ref: 102519221138)
We are experiencing serious issues with Apple Developer Support. We submitted a support request with reference number 102519221138 over three weeks ago, but despite multiple follow-ups (three times so far), we have received no response. This lack of support is extremely frustrating, as we are currently completely blocked from publishing our app due to this unresolved issue. The delays are impacting our release timeline and causing significant problems for our team. It feels like the Apple Developer Support is non-existent, and we are unsure how to proceed. Has anyone experienced similar issues or found an alternative way to escalate their case? Any advice or experiences would be highly appreciated.
1
0
195
Feb ’25
Apple Developer Program Enrollment
Hello, I have been enrolled for apple developer program in 14th of February which says it should takes up to 48 hours to enroll. I have received my order number which is W1510513031 but my account is still seems Pending when i logged in. How long it should take? In my account when i logged in it still have purchase button there which i have already paid for it.
0
1
179
Feb ’25
Cannot Revoke iOS Development Certificate – "The specified resource does not exist"
I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error: "The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team." Despite this error, the certificate still appears in my list, and the only available action remains "Revoke." Steps I've tried so far: Refreshed the page and cleared the browser cache Logged out and back into my Developer account Tried using different browsers (Safari, Chrome) Checked Xcode > Preferences > Accounts for certificate status Contacting Apple Support (Not response since over 3 weeks) Additional Info: The certificate type is iOS Development, not Distribution. The status has been "Pending Approval" since creation.
0
0
277
Feb ’25
SO FRUSTRATING: Your enrollment in the Apple Developer Program is under review
I have spent many weeks trying to enroll in the Apple Developer program. I submitted all the info, waited, called support (which was completely useless and provided no additional insight into why I can't be enrolled). I read other threads about this and there appears to be little answer for what to do. I meet all the requirements outlined on https://developer.apple.com/support/app-account/ Everything I do points me back to https://developer.apple.com/programs/enroll/ Where I click the Enroll button and I then get the following message. Contact us to continue your enrollment. Your enrollment in the Apple Developer Program is under review. Please contact us. And then when I talk to support I get 30+ minutes of absolutely no help and sent on my way. I also tried creating a new Account/ID but it wouldn't allow me to proceed when I entered the 2 factor auth code from my phone number (which is associated with my original Apple Account) Thanks in advance to anyone that can provide me hope on how to proceed.
1
1
304
Feb ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violation of certain terms. We were very surprised by this notice and are deeply concerned about the matter. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could do so by contacting you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request”. We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to get in touch for further assistance. Secondly, we operate the “mathos ai” application under this account, which currently enjoys over one million users and maintains a rating of 4.6 on the App Store. Our team has always been proactive in handling user accounts, refunds, and payment issues, and we are committed to providing high-quality service to our users. Therefore, we are puzzled by the suspension of our account and believe there might be some misunderstanding or miscommunication. We sincerely hope to connect with the appropriate Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns. Thank you very much for taking the time to read our email. We look forward to your response and guidance. Sincerely, Tianwei Yue
0
0
353
Feb ’25