Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days?
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days? How long can it be extended at most after expiration? Others: https://developer.apple.com/forums/thread/706214 https://developer.apple.com/forums/thread/711254
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148
May ’25
Enrollment problems
I am trying to register for the Apple Developer Program, click “Enrollment,” select “Individual,” and get the following error: “Your enrollment in the Apple Developer Program could not be completed at this time.” How can I fix this? What could be the problem?
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142
Oct ’25
Payment charged but Apple Developer Program not activated (no confirmation email)
Hi everyone, I enrolled in the Apple Developer Program and paid for the membership through the Apple Developer app on my iPhone on January 20, 2025. The membership fee was successfully charged to my debit card. However, I never received any confirmation email, invoice, or receipt for the payment, and the subscription does NOT appear under my Apple ID subscriptions. As of today, my developer account is still not active, and I’m seeing inconsistent information across platforms: In the Apple Developer app, I now see a message saying that I can’t enroll with this account, even though the payment was charged. On the developer.apple.com website, it says that I still need to purchase the membership. I’ve already contacted Apple Developer Support via email, but I haven’t received any response yet. Has anyone experienced a similar issue where: The membership fee was charged, No confirmation or receipt email was received, The subscription does not appear in the Apple ID, And the developer account remains inactive? Any guidance or shared experiences would be greatly appreciated. Thank you.
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49
Jan ’26
Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
Hi, On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again. My Apple ID subscriptions page shows the Developer membership as active (with an end date), but: Developer portal: Pending, prompts to purchase again Apple Developer app (Account screen): still shows Enroll Now / membership not active The web flow displays an Enrollment ID (I can share masked) What I’ve tried: Confirmed I’m using the same Apple ID everywhere Signed out, cleared cookies, tried private/incognito browser Waited well beyond 48 hours (it’s been ~1 week) I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my Apple ID. Has anyone experienced this and found a workaround? Any advice on the fastest way to get Apple to attach/activate the paid membership and close the pending enrollment? Thanks.
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124
Feb ’26
failed payment issue
I tried many times, I tried at least 7 cards. But I couldn't manage to pay. Please help me, apple support did not get back to all 4 of my tickets. •••**** We could not receive confirmation for the payment you wanted to make with your card. Please review your information and try again or try another payment method.
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46
Jan ’26
Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
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242
Jul ’25
Your payments from Apple are on hold,
We noticed some irregular activity associatedwith your vendor number 89341607 andhave paused your earnings payments whilewe investigate.Once our review is completewe'll determine if we can resume your payments. If you have any questions, contact us. Best regards, Apple Developer Relations Today I received this email. May I ask who has encountered the same issue and how long it will take to resolve?
1
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456
Jan ’26
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
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335
Jan ’26
Unable to save App ID capabilities in Apple Developer portal
Hello, I’m experiencing an issue in the Apple Developer portal when trying to manage my App ID capabilities. Whenever I try to enable or disable a capability and click Save, the page shows the loading spinner but then nothing is saved. App ID: com.kangarli.lucary Team ID: (my Apple Developer account’s Team ID) Tested on different browsers (Safari, Chrome), cleared cache and cookies The issue affects all capabilities, not just Associated Domains Other sections of the Developer portal work normally Is this a known issue with the Developer portal, or is there any workaround? Thanks in advance.
2
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397
Sep ’25
Developer Account Approval
Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I applied to the developer program under sole proprieter and received this notice: "We are unable to process your request. An unknown error occurred." I submitted two support requests to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. I tried calling various numbers at Apple, but am unable to get in contact with the department whatsoever. Case ID: 20000105546663 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support, or get in contact with them in any way, let me know.. Thanks in advance for any help.
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54
Feb ’26
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
0
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218
Jul ’25
Developer Enrollment
A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?
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143
Apr ’25
Enrollment stuck after identity verification via special upload link (non-local passport) — Case ID 102795934998
Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.
0
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199
Jan ’26
Ongoing Support Failure – Repeated Case IDs, No Resolution
I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128
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130
Aug ’25
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
1
1
116
Apr ’25
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days?
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days? How long can it be extended at most after expiration? Others: https://developer.apple.com/forums/thread/706214 https://developer.apple.com/forums/thread/711254
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0
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1
Views
148
Activity
May ’25
How to down grade from iOS 26 to iOS 18
My app worked correctly using iOS 18. I tried to down grade back to iOS 18, but there are no signed ipsw file available. How can I down grade my iphone back to iOS 18?
Replies
1
Boosts
0
Views
276
Activity
Oct ’25
Enrollment problems
I am trying to register for the Apple Developer Program, click “Enrollment,” select “Individual,” and get the following error: “Your enrollment in the Apple Developer Program could not be completed at this time.” How can I fix this? What could be the problem?
Replies
0
Boosts
1
Views
142
Activity
Oct ’25
Payment charged but Apple Developer Program not activated (no confirmation email)
Hi everyone, I enrolled in the Apple Developer Program and paid for the membership through the Apple Developer app on my iPhone on January 20, 2025. The membership fee was successfully charged to my debit card. However, I never received any confirmation email, invoice, or receipt for the payment, and the subscription does NOT appear under my Apple ID subscriptions. As of today, my developer account is still not active, and I’m seeing inconsistent information across platforms: In the Apple Developer app, I now see a message saying that I can’t enroll with this account, even though the payment was charged. On the developer.apple.com website, it says that I still need to purchase the membership. I’ve already contacted Apple Developer Support via email, but I haven’t received any response yet. Has anyone experienced a similar issue where: The membership fee was charged, No confirmation or receipt email was received, The subscription does not appear in the Apple ID, And the developer account remains inactive? Any guidance or shared experiences would be greatly appreciated. Thank you.
Replies
1
Boosts
1
Views
49
Activity
Jan ’26
Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
Hi, On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again. My Apple ID subscriptions page shows the Developer membership as active (with an end date), but: Developer portal: Pending, prompts to purchase again Apple Developer app (Account screen): still shows Enroll Now / membership not active The web flow displays an Enrollment ID (I can share masked) What I’ve tried: Confirmed I’m using the same Apple ID everywhere Signed out, cleared cookies, tried private/incognito browser Waited well beyond 48 hours (it’s been ~1 week) I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my Apple ID. Has anyone experienced this and found a workaround? Any advice on the fastest way to get Apple to attach/activate the paid membership and close the pending enrollment? Thanks.
Replies
1
Boosts
0
Views
124
Activity
Feb ’26
failed payment issue
I tried many times, I tried at least 7 cards. But I couldn't manage to pay. Please help me, apple support did not get back to all 4 of my tickets. •••**** We could not receive confirmation for the payment you wanted to make with your card. Please review your information and try again or try another payment method.
Replies
0
Boosts
1
Views
46
Activity
Jan ’26
Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
Replies
1
Boosts
1
Views
242
Activity
Jul ’25
Your payments from Apple are on hold,
We noticed some irregular activity associatedwith your vendor number 89341607 andhave paused your earnings payments whilewe investigate.Once our review is completewe'll determine if we can resume your payments. If you have any questions, contact us. Best regards, Apple Developer Relations Today I received this email. May I ask who has encountered the same issue and how long it will take to resolve?
Replies
1
Boosts
1
Views
456
Activity
Jan ’26
Enrollment Pay Issue
When I tried to pay the fee of enrollment, it declines. I've tried 2 credit cards but the results were same!
Replies
0
Boosts
1
Views
35
Activity
Jan ’26
Access to Developer Account
I registered over 48 hours ago, my payment has cleared the bank and my account still shows as "pending". Any way to speed this up or is there something I missed that I need to complete?
Replies
1
Boosts
1
Views
103
Activity
Jan ’26
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
Replies
3
Boosts
1
Views
335
Activity
Jan ’26
Unable to save App ID capabilities in Apple Developer portal
Hello, I’m experiencing an issue in the Apple Developer portal when trying to manage my App ID capabilities. Whenever I try to enable or disable a capability and click Save, the page shows the loading spinner but then nothing is saved. App ID: com.kangarli.lucary Team ID: (my Apple Developer account’s Team ID) Tested on different browsers (Safari, Chrome), cleared cache and cookies The issue affects all capabilities, not just Associated Domains Other sections of the Developer portal work normally Is this a known issue with the Developer portal, or is there any workaround? Thanks in advance.
Replies
2
Boosts
1
Views
397
Activity
Sep ’25
Developer Account Approval
Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I applied to the developer program under sole proprieter and received this notice: "We are unable to process your request. An unknown error occurred." I submitted two support requests to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. I tried calling various numbers at Apple, but am unable to get in contact with the department whatsoever. Case ID: 20000105546663 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support, or get in contact with them in any way, let me know.. Thanks in advance for any help.
Replies
0
Boosts
1
Views
54
Activity
Feb ’26
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
Replies
0
Boosts
1
Views
218
Activity
Jul ’25
Developer Enrollment
A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?
Replies
3
Boosts
1
Views
143
Activity
Apr ’25
Enrollment stuck after identity verification via special upload link (non-local passport) — Case ID 102795934998
Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.
Replies
0
Boosts
1
Views
199
Activity
Jan ’26
Ongoing Support Failure – Repeated Case IDs, No Resolution
I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128
Replies
1
Boosts
1
Views
130
Activity
Aug ’25
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
Replies
1
Boosts
1
Views
116
Activity
Apr ’25
macMini M4 not finding macTahoe BETA 2 update
I'm trying to update to BETA 2 but my mac mini does not see the update and keeps telling me that my machine is up to date. How do I get the latest BETA 2?
Replies
1
Boosts
1
Views
86
Activity
Jun ’25
Apple Development Program order request not processed even after 576 hours
It has been 576 hours since I got email that purchase will be completed in next 48 hours (Aug 19th).I tried it again on Aug 30th and Sept 4th but still no other resposne than those same emails.No charge on my bank account, nothing. I even sent support message and still no answer.What is happening Apple?
Replies
1
Boosts
1
Views
598
Activity
Jan ’26