Pending Termination Notice Under Section 3.2(f) – Seeking Guidance Regarding Developer Identity Verification Hello, Case ID: 20000132641773 I am seeking guidance regarding a Pending Termination Notice that I recently received under Section 3.2(f) and App Review Guideline 5.6.2 (Developer Identity). I fully respect Apple's policies and have always tried to operate within the App Store guidelines. However, I am struggling to understand the identity-related concerns mentioned in the notice. My Situation I enrolled in the Apple Developer Program as an Individual developer. I completed the standard enrollment process and paid the membership fee. My developer account was approved and activated by Apple. During enrollment, I was not asked to upload a passport, National ID Card, driver's license, or any other identity verification documents. The account has been active for several years. I have multiple published applications and have invested significant resources into their development and growth. My Main Concern The notice states that Apple believes fraudulent or false identity information may have been provided. However: I have never intentionally misrepresented my identity. The name on the account belongs to me. I am fully willing to complete any identity verification process. I can immediately provide my Passport, National ID Card, Driver's License, proof of address, or any other documents Apple may require. Significant Business Impact The termination notice has affected all applications associated with my account. As a result: App transfers are disabled. Earnings payments are paused. Existing applications are impacted. Ongoing user acquisition and marketing campaigns have been disrupted. I have invested heavily in growing these applications, including substantial advertising spend through Meta Ads and other marketing channels. I can provide supporting evidence of advertising activity, installs, traffic, and user acquisition if requested. Questions Has anyone successfully resolved a similar Developer Identity (5.6.2) issue through additional verification? Has Apple allowed developers to submit identity documents after receiving a Pending Termination Notice? Is there any recommended approach when the developer is fully willing to verify their identity but was never previously asked to submit identity documents? I have already submitted an appeal and expressed my willingness to provide any form of identity verification required by Apple. Any guidance from Apple staff or developers who have experienced a similar situation would be greatly appreciated. Thank you.

I submitted the App Store Small Business Program enrollment form twice (July 28 and July 31, 2026) and received only the automatic "We've received your request" confirmation email both times - no approval, no rejection, and no trace of the program at all on the Agreements page in App Store Connect (only Free Apps and Paid Apps Agreements show there, both Active). I opened a developer support case (20000126932047) to ask for a real status check. I've received two replies so far, both scripted/generic, neither addressing the specifics I gave them (confirmation email received, Paid Apps Agreement already Active). Has anyone else dealt with an enrollment stuck like this? Did escalating through the forum actually help get a real human to look at the account, like I've seen in a couple of other threads here? Any advice on what actually moves this forward would be appreciated.

My developer account was terminated on February 26, 2026. Case ID: 102831495509 I'm a solo developer. My app (Reazy, a text-to-speech tool for students with dyslexia) was never published — I was still in the review process. I have no other Apple developer accounts and have never had one terminated before. The termination email cited "documented indications of fraudulent conduct" under Section 3.2(f) but gave no specifics. I have not manipulated reviews, used fake accounts, or engaged in any fraudulent activity. I genuinely don't know what triggered this. I've submitted appeals via developer.apple.com/contact with no response. Can someone please explain what was flagged so I can address it? I'm happy to provide any documentation needed.

Has anyone else experienced long delays with Apple Developer Program enrollment? I've been waiting for an update since 4 July and have sent multiple follow-ups, but I keep receiving the same response: they're handling a high volume of support requests or that they will get back to me when they have an update. Has anyone else experienced this recently? How long did it take for your enrollment to be approved.

Hello, I am currently a learner in the Apple Developer Academy and have received a valid Apple Developer Program enrollment code. However, I am completely blocked from enrolling. Whenever I try to access the Apple Developer Program enrollment page, I immediately see the message: “Your enrollment in the Apple Developer Program could not be completed at this time.” Because of this, I cannot even reach the step where I can enter my enrollment code. This is preventing me from continuing with the Academy program, as Developer Program access is required. Details: 2FA enabled Payment method added Signed in on iPhone and used App Store Issue persists for several days I have already contacted Apple Developer Support, but received a generic response without a specific reason. This seems to be an account restriction issue rather than a problem with the enrollment code. Has anyone experienced a similar issue, or is there a way to resolve this? Thank you.

Hi everyone, I have a pretty strange and frustrating situation with Apple Developer Program and I'm not sure what else I can do. I am the founder and legal director of ROBI SOLUTIONS, TOO. Recently I tried to enroll our company into the Apple Developer Program, but Apple rejected/withdrew the enrollment because our D-U-N-S number is already linked to another Apple Developer team. The problem is: nobody currently authorized in our company has access to this team, and nobody from our company authorized another person to create or control an Apple Developer account using our company details. Apple Support even gave me the existing Team ID: B6A343DF5R, but that's basically where the help stops. I explained several times that I'm not asking Apple to disclose private information about the Account Holder. I am reporting that someone appears to be using our company's legal identity and D-U-N-S number without authorization. I am the founder and legal representative of the company. I can provide company registration documents, official registry extracts, my ID, proof that I control our corporate domain and email, D-U-N-S documentation, signed documents, notarized documents — whatever Apple needs to verify that I actually represent this company. But instead of giving me a verification process or escalating this as an unauthorized use of a company's identity, I keep getting the same privacy-related answer. This is the part I really don't understand. How can someone register an Apple Developer organization using another company's legal information, but the real owner of that company has no way to verify ownership and recover or remove that organization? What is a company supposed to do in this situation? My support case is 20000119979762. Has anyone had a similar situation? Is there a specific Apple department or escalation path for cases where a company's D-U-N-S number is being used by an unknown/unauthorized Apple Developer account? At this point I just want Apple to verify me as the legal representative of the company and either: give our company control of the existing organization account, or unlink our company and D-U-N-S number from it so we can create a legitimate account. I really don't understand why this is so difficult when I'm ready to provide all legal documents needed for verification. Thanks.

Ive submitted a request to change my personal account twice now, I cannot get apple to email me a response. Ive created Multiple support tickets, They place to request conversion was there again so im not sure if it just timed out or they denied but either way no communication. Im also curious what did everyone else submit as their tax status, I put none at the moment because i was never asked any from apple, so im just searching for answers. Apple email says reply within 1 day but that never happened.

I sign up the apple account and enabled all 2FA security items, and then go to enroll the program, I fill in the company information in the form, and then I was redirect to the page "Your enrollment in the Apple Developer Program could not be completed at this time.", I have rechecked few times but same message, I'd like to resolve the issue. Thanks.

Hello, I am posting here because the standard support channel has not produced any response from a representative, and I can see several recent threads describing the same situation. I would appreciate visibility from Apple Developer Support, or advice from anyone who has resolved a similar case. Situation: Enrollment ID: 79825663CF Entity: Stratify Sports Labs LLC (Wyoming, United States) Status: Pending, unchanged Case 20000121692951 — submitted 28 July 2026 Case 20000131272793 — submitted 7 August 2026 What has happened so far: I submitted the enrollment with all required documentation, including a passport for identity verification. I have never been contacted for additional documents or clarification. I opened case 20000121692951 on 28 July. I received the automated acknowledgment the same day and nothing since — ten days with no reply from a representative. I opened a second case, 20000131272793, on 7 August, explicitly requesting escalation. Again, only the automated acknowledgment. No rejection, no request for information, no explanation. The status simply has not moved. The contact form offers only email as a contact option for my region. No phone or callback option is available to me. Why this is blocking: Our application is fully developed and already published and approved on Google Play, available in 177 countries. The iOS build is ready. This enrollment is the only remaining blocker to our launch, and it is affecting commitments with partner clubs. My questions to the community and to Apple: Is there any escalation path for enrollments that sit in Pending with no support response? Has anyone in a similar situation found a channel that actually produced a reply from a human? Are there verification steps that happen outside the portal and are not visible to the applicant? I understand verification takes time. What is difficult is the complete absence of communication — there is no way to know whether something is required from me or whether I simply need to keep waiting. If any document or action is outstanding, I will provide it the same day. If anyone from Apple Developer Support can look at enrollment 79825663CF, or at either of the two cases above, I would be very grateful. Thank you.

Account has been limited since I missed a 14 day deadline to verify my identity and now I can't maintain my apps. Submitted a ticket, recieved a response on 19 July, responded on that same day, haven't heard back since.

Xcode 26.6 It's showing crashes from the App Store Analytics. But no crash logs from Xcode Organizer. I have tried to sign out and log in to Xcode again. I also changed the folder /Library/Developer/Xcode/Products and View > Reload the Organizer. Nothing helps. It's still empty for all versions.

Hi Guys, I hope you are doing well. Im trying to pay for my apple developer account but the payment declines and then again have to wait of 2 days to retry, is there anyway that I can instantly pay and get my account approved?

I was trying to enroll our new company with the Apple Developer program but keep getting the automatic reply that the company already is a member (although it's definitely not). Has anyone else experienced something similar? I tried to get into touch with the Support couple of times, but no reply or someone picking up the phone at the hotline.

I applied for Apple developer 3 weeks ago and it still says “enrollment pending“ I submitted required documents a week back and still haven’t heard back. I’ve called the Apple helpline thrice but nobody picks up even post 1 hour of waiting

After I push Enroll button I see the message of an error: We are unable to process your request. An unknown error occurred. Can u tell me please, what I was doing wrong?

Can iOS 26.6 + Xcode 26.6 be used for automated testing? Are there any successful case studies?

Case ID: 20000117609350 I've been stuck in the Apple Developer Program (Individual) enrollment process for several weeks and support has not been able to resolve it. Details: During identity verification, I attempted to upload my national ID, passport, and driver's license (multiple attempts, different lighting/settings). Every attempt failed with a message that the document could not be verified, despite the images being clear and valid. After these failed attempts, the enrollment/ID verification step became inaccessible. I now only see a payment screen — no active "Enroll" button. I submitted payment ($99) in good faith. It has now been a while with no activation. I created a second Apple ID and attempted enrollment again from scratch. The same identity verification failure occurred. I have submitted multiple email support requests referencing my Case ID. Each response has been the generic instruction to "go back and enroll through the Apple Developer app," which doesn't help since the enrollment step itself is inaccessible. Has anyone experienced this same loop and found a way to get it escalated to a human reviewer, or get a manual document upload option instead of the automated scanner? Any guidance on getting this routed to the Enrollment Operations / Identity Verification team would be appreciated.

I am currently using Xcode 16 (16A242d) and testing on an iPhone 7 running iOS 12.1.3. However, when I try to launch the app on the device, it crashes immediately. Below are the crash logs from the iPhone 7: 错误 11:54:55.731858+0800 kernel Sandbox: assertiond(62) System Policy: deny(1) file-read-metadata /private/var/mobile/Library/DuetExpertCenter/caches/ATXCacheFile-_ATXAppPredictor-TotalScore 错误 11:54:55.731897+0800 kernel Sandbox: assertiond(62) System Policy: deny(1) file-read-metadata /private/var/mobile/Library/DuetExpertCenter/caches 错误 11:54:55.754498+0800 kernel Sandbox: duetexpertd(132) deny(1) mach-lookup com.apple.proactive.ActionPrediction.predictions 错误 11:54:55.756102+0800 duetexpertd Unable to remove recent engagement cache file. Error: Error Domain=NSCocoaErrorDomain Code=4 UserInfo={NSFilePath=, NSUserStringVariant=, NSUnderlyingError=0x100db60a0 {Error Domain=NSPOSIXErrorDomain Code=2}} 错误 11:54:56.571640+0800 symptomsd Attempt to add an app with insufficient id, info { BKSApplicationStateAppIsFrontmost = 1; BKSApplicationStateExtensionKey = 0; SBApplicationStateDisplayIDKey = "com.igetcool.app"; SBApplicationStateKey = 8; SBApplicationStateProcessIDKey = 696; SBApplicationStateRunningReasonsKey = ( { SBApplicationStateRunningReasonAssertionIdentifierKey = UIApplicationLaunch; SBApplicationStateRunningReasonAssertionReasonKey = 10000; } ); SBMostElevatedStateForProcessID = 8; } 错误 11:54:56.829372+0800 assertiond [IGCProject:696] SyscallError: setpriority(PRIO_DARWIN_ROLE, 696, 3): No such process 错误 11:54:56.944833+0800 dasd Activity not tracked as being started, ignoring it 错误 11:55:06.153790+0800 symptomsd Attempt to add an app with insufficient id, info { BKSApplicationStateAppIsFrontmost = 1; BKSApplicationStateExtensionKey = 0; SBApplicationStateDisplayIDKey = "com.igetcool.app"; SBApplicationStateKey = 8; SBApplicationStateProcessIDKey = 697; SBMostElevatedStateForProcessID = 8; } 错误 11:55:06.430433+0800 assertiond [IGCProject:697] SyscallError: setpriority(PRIO_DARWIN_ROLE, 697, 3): No such process 错误 11:55:13.158889+0800 symptomsd Attempt to add an app with insufficient id, info { BKSApplicationStateAppIsFrontmost = 1; BKSApplicationStateExtensionKey = 0; SBApplicationStateDisplayIDKey = "com.igetcool.app"; SBApplicationStateKey = 8; SBApplicationStateProcessIDKey = 699; SBMostElevatedStateForProcessID = 8; } 错误 11:55:13.416290+0800 assertiond [IGCProject:699] SyscallError: setpriority(PRIO_DARWIN_ROLE, 699, 3): No such process I am trying to understand what is causing this issue. Even after archiving and installing the app, it still crashes. According to the official documentation, Xcode 16 is supposed to support iOS 12, but this issue persists. I would like to know the possible reasons for this behavior.

Hello everyone, I am experiencing a roadblock while trying to enroll in the Apple Developer Program and am hoping to get some insight or advice from anyone who has resolved a similar issue. My Setup & Steps: Account Type: Individual / Sole Proprietor The Issue: I completed the initial information steps, but immediately after clicking to accept the Developer Program License Agreement, the page redirected to a generic error screen. Error Message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. What I've Done So Far: I have already contacted Apple Developer Support directly to investigate this from the backend. They have opened an official case for me (Case ID: 102921563857). Since I am currently waiting on a response from support, I wanted to check if this is a known system glitch or if there is a common trigger for this error (e.g., identity verification hiccups, regional payment issues, or Apple ID region mismatches) that I can fix on my end in the meantime. Has anyone else encountered this exact error immediately after the agreement step? If so, how long did it take to resolve, or what did support require to clear it up? Thank you in advance for your help!

I am really sad and upset. While enrolling on apple developer program it test your human psychological limits. i tried it enrolling on july 25th and its august 7 th now. and got the mail from apple on july 30th saying i required to upload the documents so that they can verify who is the intended developers to use the apple developer account. I uploaded it and got the confirmation automatically. i was getting some hope that now i might get enrolled on apple developer program now. But felt like i was lost and completely broken. i wish it would be fair. That genuine people are not able to enroll on apple developer program. I know nothing is going to change from apple for development support still i am sharing my bad experience when trying to enroll on apple development profram